pamas after sales support service, maintenance and recalibration
TRANSCRIPT
REV 06/2014
PAMAS After Sales SupportService, maintenance and recalibration of particle counters
PAMAS After Sales SupportReliable service during the whole product life cycle
• Service, maintenance and repair
• Competent consultancy, installation and instruction
• Short reaction time
• Service on site or at the PAMAS maintenance plant
• Flexible service contracts
• Calibration according to ISO 11171, ISO 4402 and ISO 21501
• Calibration suspensions, spare parts and equipment
• Calibration and inspection certifi cates
• Service trainings
P l e a s e v i s i t o u r w e b s i t e a t w w w. p a m a s . d e
PAMAS HEAD OFFICE, Dieselstraße 10, D-71277 Rutesheim, Phone: +49 7152 99 63 0, Fax: +49 7152 99 63-32, E-mail: [email protected] USA, 1408 South Denver Avenue, Tulsa, OK 74119 USA, Phone: +1 918 743 6762, Fax: +1 918 743 6917, E-mail: [email protected] BENELUX, Mechelen Campus, Schaliënhoevedreef 20T, B-2800 Mechelen, Phone: +32 15 28 20 10, Mobile: +32 477 42 48 62, E-Mail: [email protected] FRANCE, Route du Tailleur 210/136, F-40170 Saint-Julien-en-Born, Mobile +33 6 25 33 20 41, E-mail: [email protected] LATIN AMERICA, Rua Eduardo Sprada, 2819 / Suite 2, Curitiba-PR 81270-010, Brazil, Phone/Fax: +55 41 3022 5445, E-Mail: [email protected] INDIA, No. 203, I fl oor, Oxford House, #15 Rustam Bagh Main Road, Bangalore 560017, India, Phone: +91 80 41 15 00 39, E-Mail: [email protected] HISPANIA, Calle Zubilleta No. 13 1°B, ES-48991 Algorta, Mobile: +34 67 75 39 699, E-Mail: [email protected] UK, Sci-Tech Daresbury, Keckwick Lane, Daresbury, Cheshire WA4 4FS, Mobile: +44 79 17 71 33 66, E-Mail:[email protected]
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PAMAS After Sales SupportInspection and maintenance for smooth operation of your particle counterThe PAMAS After Sales Support has priority and PAMAS service continues also after the particle counter has been sold. We attach great importance to a service of higher va-lue and to standardised calibrations: PAMAS particle counters should be recalibrated once a year in order to assure accurate measuring results.
Service contractFor easier handling, PAMAS also offers the option of a Service Contract. This contract enables customers to schedule fi x main-tenance appointments in advance. Con-
tractual partners will get appointments for maintenance and repair on their preferred dates and a considerable discount on main-tenance, recalibration and spare parts.
Service on siteThe PAMAS After Sales Support is also available on site. In this case, specially trai-ned service engineers directly come to the customer‘s place, bringing along the speci-fi c equipment needed for the standardised calibration of automatic particle counters.
Service trainingsBesides after sales services such as repair, maintenance, re-calibration and the selling of spare parts and calibration material, the PAMAS service department also offers tech-nical trainings for service engineers. These trainings teach the skills and the know-how needed for the maintenance of automatic particle counters. After successful participa-tion, trained service engineers will be able to repair, maintain and calibrate PAMAS particle counters and to provide technical support to the sales staff of their company.
The PAMAS After Sales Service can be booked also on site: For this purpose, spe-cially trained service engineers directly come to the customer‘s place bringing along the equipment which is required for the stan-dardised calibration of automatic particle counters. (Picture: PAMAS)
In order to assure constant measuring accuracy, automatic particle counters must be recalibrated at least once a year. PAMAS offers an After Sales Support for calibration and repair. This service may also be combi-ned with a Service Contract. (Picture: PAMAS)
The PAMAS service training provides service technicians with basic skills and knowledge required for the maintenance and calibrati-on of optical particle counters. (Picture: PAMAS)