palestra de governança e gestao de serviços de ti
TRANSCRIPT
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O que é Governança Corporativa?
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O que é Governança Corporativa?
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Princípios da Governança Corporativa
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Estrutura de Governança Corporativa
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O que é Governança de TI?
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Gestão e Governança de TI
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Gestão de Serviços de TI
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Gestão de Serviços de TI
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Gestão de Serviços de TI
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Serviço
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Valor
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Executam
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Aspectos
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Processos de Garantia
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7 Passos
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