page 12 | maintenance check/refill ice

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Page 1: page 12 | maintenance check/refill ice

page 12 | maintenance

check/refill iceHow to check/fill ice

Maintaining the proper ice level is critical to ensuring guests receive a quality beverage. Check to ensure ice is at least 1/3 full at all times. Fill the ice bin by following the steps illustrated below:

Fill a clean bucket with ice and slide open ice bin lid.

Dump the ice in the ice bin and fill until full. (approximately 2” from the top – do not overfill)

Close ice bin lid. Note: Always remember to keep the ice bin lid closed when not in use. This will help reduce ice melting and prevent objectives from falling into the ice bin.

NOTE: Store bought or “bagged ice” SHOULD NEVER BE USED as it may seriously damage the Coca-Cola Freestyle® 8000 dispenser ice bin.

1/3 full

2/3 full

full

Ice bin should NEVER be less than one-third full

© 2017 The Coca-Cola Company | Coca-Cola Freestyle® 8000 User Guide | Confidential information of The Coca-Cola Company

Page 2: page 12 | maintenance check/refill ice

page 13 | maintenance

How to properly clean the Coca-Cola Freestyle® nozzle

Locate the Nozzle. Using a clean cloth to protect your fingers, twist nozzle counter-clockwise, and then pull down to remove.

Scrub the nozzle at a 45 degree angle with detergent cleanser using an approved nozzle brush (Coke part #954412).

Rinse the nozzle in warm, clean, drinkable water.

Place the nozzle in a prepared sanitizer solution (Kay-5 or approved equivalent sanitizer). Shake nozzle tip when submerging to remove any air bubbles and soak the nozzle in the sanitizer solution for no more than 5 minutes. CAUTION: DO NOT SOAK NOZZLES OVERNIGHT!

Rinse using the sanitizer solution, scrub underneath the nozzle ring area (area where the nozzle connects) using a nozzle brush at a 45° angle or a clean cloth. Scrub the nozzle upper ring and inner body using wire handled and thick bristled nozzle brush. Allow to sit for 2 minutes. Repeat.

Allow the nozzle to “AIR DRY”, then use a clean cloth to reinstall nozzle and lock into place turning clockwise. Take extra care to ensure the nozzle is inserted COMPLETELY and locked into place.

cleaning nozzle

© 2017 The Coca-Cola Company | Coca-Cola Freestyle® 8000 User Guide | Confidential information of The Coca-Cola Company

Page 3: page 12 | maintenance check/refill ice

page 14 | maintenance

cleaning exterior surfacesHow to properly clean the exterior surfaces Remove the cup support. Wash and rinse the cup support with

detergent cleanser and an approved sanitizing solution using a clean cloth. Then allow to air dry. NOTE: Follow all handwashing procedures as appropriate.

Pour water and approved sanitizer solution SLOWLY down the drain. Ensure the drain empties properly.

Replace the cup support.

Check the cup support periodically throughout the day and clean as needed.

Using a clean cloth and approved sanitizer solution, wipe all exterior surfaces, including upper and lower cabinet doors, and touch screen. NOTE: Reinforce with crew to always clean the Touch Screen periodically throughout the day as salty fingers could cause abrasions to the screen surface over time.

© 2017 The Coca-Cola Company | Coca-Cola Freestyle® 8000 User Guide | Confidential information of The Coca-Cola Company

Page 4: page 12 | maintenance check/refill ice

page 15 | maintenance

How to properly clean the drain Prepare 1 packet of approved sanitizer with 2.5 gallons of water

Remove the cup rest. Wash the cup rest in a sink using an approved sanitizing solution.

Wash the drip tray using a clean cloth and an approved sanitizing solution. Rinse and allow sanitizing solution to run down the drain.

Pour water and approved sanitizer mixture slowly down drain. Ensure the drain empties properly.

Replace the cup rest in the drip tray.

How to properly clean the NNScompartment and connector

This cleaning task should be completed every time a box of NNS is changed and whenever you notice “white” crystals forming on the NNS connector.

Remove the NNS box from compartment. (Reference page 11)

Use a clean cloth and approved sanitizer solution to clean the NNS compartment.

Use a clean cloth and approved sanitizer solution to clean the NNS connector.

Return the NNS box to the compartment and reconnect it. (Reference page 11)

cleaning NNS area and drain123456123456123456

123456123456123456123456

123456123456123456

123456123456123456

123456123456123456

© 2017 The Coca-Cola Company | Coca-Cola Freestyle® 8000 User Guide | Confidential information of The Coca-Cola Company

Page 5: page 12 | maintenance check/refill ice

page 16 | maintenance

Coca-Cola recommends Kay-5® Sanitizer, or a comparable food-grade chlorine sanitizer.

If using Kay-5 brand, add 1 oz. packets of Kay-5 to 2.5 gallons of clean, warm water in a clean, 5-gallon bucket.

CAUTION: When using a chlorinated detergent other than Kay-5, follow the instructions to produce a 100 ppm chlorine sanitizer solution.

REMINDER: Kay-5 Sanitizer, cleaning brush and replacement nozzle can be ordered by calling 1-800-241-COKE (2653).

DO NOT use bleach, or any unapproved chemicals!

DO NOT soak any parts overnight!

DO NOT use scouring pads, steel wool or any abrasive material. It will scratch the surface and result in rusting/pitting!

DO NOT use paper towels. They may break apart and clog the drain!

DO NOT pour hot liquids into the drain! (greater than 125˚F – 51.6˚C)

CAUTION: WHAT NOT TO DO...

Customers may order up to $25 per month (at no charge),

per location from the following list of small parts.

Call Coca-Cola service number 1-800-241-COKE(2653) and request a small parts order. NOTE: Shipping request other than standard ground transportation may be charged to your outlet.

nozzle brush #954412

single door assembly #123444

single cartridge Tray

#140881

micro fiber cloth #127723

double door assembly #123445

double cartridgeTray

#140882(2 trays)

small parts and cleaning tips

nozzle tip #144700

thick bristled nozzle brush

#138807

wire handled nozzle brush

#16586

upper ice chute #122804

lower ice chute #122805

self serve drip tray spider drain

#122829

Kay-5 Sanitizer #24041

drain cleaning brush

#139176

© 2017 The Coca-Cola Company | Coca-Cola Freestyle® 8000 User Guide | Confidential information of The Coca-Cola Company

Page 6: page 12 | maintenance check/refill ice

page 17 | maintenance

Daily tasks Clean and sanitize nozzle.

Pour warm sanitizer solution SLOWLY down the drain.

Check the cup rest periodically throughout the day and clean as needed.

Using a clean soft cloth and approved sanitizing solution, wipe down all exterior surfaces, including:

» Touch screen

» Splash plate

» Exterior of drain pan (if applicable)

REMINDER: Always clean the Touch Screen periodically throughout the day.

Wash and rinse the cup rest and drain pan in an approved sanitizing solution using a clean cloth. Then allow to air dry.

Monthly Tasks Open ice bin and empty all ice.

Pour warm water slowly into the bin until all ice pieces are gone.

Soak a clean cloth or towel in warm sanitizer solution and then wipe the insides of the ice bin.

Allow the ice bin to air dry before refilling with ice.

Refill the unit with ice and close lid.

daily and monthly tasks

© 2017 The Coca-Cola Company | Coca-Cola Freestyle® 8000 User Guide | Confidential information of The Coca-Cola Company

Page 7: page 12 | maintenance check/refill ice

page 18 | maintenance

prohibit dispense

Sprite

04/20/10

Raspberry

04/20/10

Cherry

04/20/10

Peach

04/20/10

Strawberry

04/20/10

Fruit Punch

04/20/10

Grape

04/20/10

Fanta

04/20/10

Dasani

04/20/10

Lime

04/20/10

Vanilla

04/20/10

Lemon

04/20/10

Orange

04/20/10

MM Lemonade

05/08/10

Powerade Zero

04/20/10

Vault

04/20/10

Hi-C

05/15/22

Powerade ION-4

04/20/10

Coke

04/20/10

Coke Zero

04/20/10

Diet Coke

04/20/10

CF Diet Coke

04/20/10

Dr. Pepper

04/20/10

Barqs

04/20/10

NNS

04/20/10

HFCS

04/20/10

Cartridges & Subsystems Errors Alerts

HFCS Water Carb Water Product

Agitation

Switches and

Locks

User Interface

System Configuration 6Operating System 6 Service Menu 6

User Mode: Manager 5 Consumer View

NOTE:If you have lost the Manager Password provided during installation, please call 1-800-241-COKE (2653)for assistance.

Managers can lock the Coca-Cola Freestyle dispenser to prevent drinks from being poured without having to manually power off the unit.

1 Touch the Water image on the screen.

3 Touch the Current Mode area at the bottom of the screen and select Manager Mode.

2 Touch the three (3) areas of the Coca-Cola image in the order shown to access “Crew Mode” on the touch screen.

HFCS Water Ice Carb Water ProductAgitation

Switches and Locks

Lighting User Interface

A

Open

B

Open

C

Open

D

Open

A

Grape

B

Peach

C

HCA

D

HCB

A

Orange

B

Lemon

C

Lime

D

Vanilla

A

Raspberry

B

Cherry

C

Fruitpunch

D

Strawberry

B

Open

C

Open

D

Open

C

MMlemonade

A

Fanta

B

Dasani

C

TeaBaseA

D

TeaBaseB

A

PoweradeA

B

PoweradeB

C

PoweradeOpt

A

NNS

B

SpriteB

A

SpriteA

D

MMlemonade

D

PoweradeOpt

B

CokeB

C

CFDietCokeA

A

PibbA

B

PibbB

D

BarqsB

A

Antifoam

B

Open

C

VaultA

A

CokeA

B

DietCokeB

A

DietCokeA

D

CFDietCokeB

C

CokeZeroA

D

CokeZeroB

C

BarqsA

D

VaultB

Operating System System Configuration Service Menu

User Mode: Manager Consumer View

4 Using the Virtual Keypad, enter the Manager password provided for your location, and then press Enter.

5 At top of screen, select “system Configuration,” then select “Prohibit Dispense.”

NOTE:If the screen is touched during Lock Dispenser mode, a warning will appear.

The dispenser will remained locked until unlocked by a manager.User Mode: Manager

Service Menu

Prohibit DispenseEnter

1

2 3

NOTE:If you have lost the Manager Password provided during installation, please call 1-800-241-COKE (2653)for assistance.

Managers can lock the Coca-Cola Freestyle dispenser to prevent drinks from being poured without having to manually power off the unit.

1 Touch the Water image on the screen.

3 Touch the Current Mode area at the bottom of the screen and select Manager Mode.

2 Touch the three (3) areas of the Coca-Cola image in the order shown to access “Crew Mode” on the touch screen.

HFCS Water Ice Carb Water ProductAgitation

Switches and Locks

Lighting User Interface

A

Open

B

Open

C

Open

D

Open

A

Grape

B

Peach

C

HCA

D

HCB

A

Orange

B

Lemon

C

Lime

D

Vanilla

A

Raspberry

B

Cherry

C

Fruitpunch

D

Strawberry

B

Open

C

Open

D

Open

C

MMlemonade

A

Fanta

B

Dasani

C

TeaBaseA

D

TeaBaseB

A

PoweradeA

B

PoweradeB

C

PoweradeOpt

A

NNS

B

SpriteB

A

SpriteA

D

MMlemonade

D

PoweradeOpt

B

CokeB

C

CFDietCokeA

A

PibbA

B

PibbB

D

BarqsB

A

Antifoam

B

Open

C

VaultA

A

CokeA

B

DietCokeB

A

DietCokeA

D

CFDietCokeB

C

CokeZeroA

D

CokeZeroB

C

BarqsA

D

VaultB

Operating System System Configuration Service Menu

User Mode: Manager Consumer View

4 Using the Virtual Keypad, enter the Manager password provided for your location, and then press Enter.

5 At top of screen, select “system Configuration,” then select “Prohibit Dispense.”

NOTE:If the screen is touched during Lock Dispenser mode, a warning will appear.

The dispenser will remained locked until unlocked by a manager.User Mode: Manager

Service Menu

Prohibit DispenseEnter

1

2 3

If you have lost the Manager Password provided during installation, please call 1-800-241-COKE (2653) for assistance.

Touch the USER MODE area at the bottom of the screen and select MANAGER MODE.

Access dashboard. See page 5 of this guide for instructions on accessing dashboard.

Using the virtual keypad, enter the Manager password provided for your location, and then press ENTER.

At top of screen, select SYSTEM CONFIGURATION, then select PROHIBIT DISPENSE. The dispenser will remain locked until unlocked by a manager.

Lime

04/20/10

Vanilla

04/20/10

Lemon

04/20/10

Orange

04/20/10

Hi-C

05/15/22

Powerade ION-4

04/20/10

Dr. Pepper

04/20/10

Barqs

04/20/10

NNS

04/20/10

Switches and

Locks

User Interface

NOTE:If you have lost the Manager Password provided during installation, please call 1-800-241-COKE (2653)for assistance.

Managers can lock the Coca-Cola Freestyle dispenser to prevent drinks from being poured without having to manually power off the unit.

1 Touch the Water image on the screen.

3 Touch the Current Mode area at the bottom of the screen and select Manager Mode.

2 Touch the three (3) areas of the Coca-Cola image in the order shown to access “Crew Mode” on the touch screen.

HFCS Water Ice Carb Water ProductAgitation

Switches and Locks

Lighting User Interface

A

Open

B

Open

C

Open

D

Open

A

Grape

B

Peach

C

HCA

D

HCB

A

Orange

B

Lemon

C

Lime

D

Vanilla

A

Raspberry

B

Cherry

C

Fruitpunch

D

Strawberry

B

Open

C

Open

D

Open

C

MMlemonade

A

Fanta

B

Dasani

C

TeaBaseA

D

TeaBaseB

A

PoweradeA

B

PoweradeB

C

PoweradeOpt

A

NNS

B

SpriteB

A

SpriteA

D

MMlemonade

D

PoweradeOpt

B

CokeB

C

CFDietCokeA

A

PibbA

B

PibbB

D

BarqsB

A

Antifoam

B

Open

C

VaultA

A

CokeA

B

DietCokeB

A

DietCokeA

D

CFDietCokeB

C

CokeZeroA

D

CokeZeroB

C

BarqsA

D

VaultB

Operating System System Configuration Service Menu

User Mode: Manager Consumer View

4 Using the Virtual Keypad, enter the Manager password provided for your location, and then press Enter.

5 At top of screen, select “system Configuration,” then select “Prohibit Dispense.”

NOTE:If the screen is touched during Lock Dispenser mode, a warning will appear.

The dispenser will remained locked until unlocked by a manager.User Mode: Manager

Service Menu

Prohibit DispenseEnter

1

2 3

NOTE:If you have lost the Manager Password provided during installation, please call 1-800-241-COKE (2653)for assistance.

Managers can lock the Coca-Cola Freestyle dispenser to prevent drinks from being poured without having to manually power off the unit.

1 Touch the Water image on the screen.

3 Touch the Current Mode area at the bottom of the screen and select Manager Mode.

2 Touch the three (3) areas of the Coca-Cola image in the order shown to access “Crew Mode” on the touch screen.

HFCS Water Ice Carb Water ProductAgitation

Switches and Locks

Lighting User Interface

A

Open

B

Open

C

Open

D

Open

A

Grape

B

Peach

C

HCA

D

HCB

A

Orange

B

Lemon

C

Lime

D

Vanilla

A

Raspberry

B

Cherry

C

Fruitpunch

D

Strawberry

B

Open

C

Open

D

Open

C

MMlemonade

A

Fanta

B

Dasani

C

TeaBaseA

D

TeaBaseB

A

PoweradeA

B

PoweradeB

C

PoweradeOpt

A

NNS

B

SpriteB

A

SpriteA

D

MMlemonade

D

PoweradeOpt

B

CokeB

C

CFDietCokeA

A

PibbA

B

PibbB

D

BarqsB

A

Antifoam

B

Open

C

VaultA

A

CokeA

B

DietCokeB

A

DietCokeA

D

CFDietCokeB

C

CokeZeroA

D

CokeZeroB

C

BarqsA

D

VaultB

Operating System System Configuration Service Menu

User Mode: Manager Consumer View

4 Using the Virtual Keypad, enter the Manager password provided for your location, and then press Enter.

5 At top of screen, select “system Configuration,” then select “Prohibit Dispense.”

NOTE:If the screen is touched during Lock Dispenser mode, a warning will appear.

The dispenser will remained locked until unlocked by a manager.User Mode: Manager

Service Menu

Prohibit DispenseEnter

1

2 3

NOTE:If you have lost the Manager Password provided during installation, please call 1-800-241-COKE (2653)for assistance.

Managers can lock the Coca-Cola Freestyle dispenser to prevent drinks from being poured without having to manually power off the unit.

1 Touch the Water image on the screen.

3 Touch the Current Mode area at the bottom of the screen and select Manager Mode.

2 Touch the three (3) areas of the Coca-Cola image in the order shown to access “Crew Mode” on the touch screen.

HFCS Water Ice Carb Water ProductAgitation

Switches and Locks

Lighting User Interface

A

Open

B

Open

C

Open

D

Open

A

Grape

B

Peach

C

HCA

D

HCB

A

Orange

B

Lemon

C

Lime

D

Vanilla

A

Raspberry

B

Cherry

C

Fruitpunch

D

Strawberry

B

Open

C

Open

D

Open

C

MMlemonade

A

Fanta

B

Dasani

C

TeaBaseA

D

TeaBaseB

A

PoweradeA

B

PoweradeB

C

PoweradeOpt

A

NNS

B

SpriteB

A

SpriteA

D

MMlemonade

D

PoweradeOpt

B

CokeB

C

CFDietCokeA

A

PibbA

B

PibbB

D

BarqsB

A

Antifoam

B

Open

C

VaultA

A

CokeA

B

DietCokeB

A

DietCokeA

D

CFDietCokeB

C

CokeZeroA

D

CokeZeroB

C

BarqsA

D

VaultB

Operating System System Configuration Service Menu

User Mode: Manager Consumer View

4 Using the Virtual Keypad, enter the Manager password provided for your location, and then press Enter.

5 At top of screen, select “system Configuration,” then select “Prohibit Dispense.”

NOTE:If the screen is touched during Lock Dispenser mode, a warning will appear.

The dispenser will remained locked until unlocked by a manager.User Mode: Manager

Service Menu

Prohibit DispenseEnter

1

2 3

Managers can lock the Coca-Cola Freestyle dispenser to prevent drinks from being poured without having to manually power off the unit.

© 2017 The Coca-Cola Company | Coca-Cola Freestyle® 8000 User Guide | Confidential information of The Coca-Cola Company

Page 8: page 12 | maintenance check/refill ice

page 19 | maintenance

unlock the dispenser

If the screen is touched during Lock Dispenser mode, a warning will appear.

Procedure to unlock machine when in prohibit dispense mode

Touch LOGIN. Using the virtual keypad, enter the Manager password provided for your location, and then press ENTER. 2 Using the Virtual Keypad, enter the

Manager password provided for your location, and then press Enter.

NOTE:If the screen is touched during Lock Dispenser mode, a warning will appear.

Enter

2 Using the Virtual Keypad, enter the Manager password provided for your location, and then press Enter.

NOTE:If the screen is touched during Lock Dispenser mode, a warning will appear.

Enter

NOTE:If you have lost the Manager Password provided during installation, please call 1-800-241-COKE (2653)for assistance.

Managers can lock the Coca-Cola Freestyle dispenser to prevent drinks from being poured without having to manually power off the unit.

1 Touch the Water image on the screen.

3 Touch the Current Mode area at the bottom of the screen and select Manager Mode.

2 Touch the three (3) areas of the Coca-Cola image in the order shown to access “Crew Mode” on the touch screen.

HFCS Water Ice Carb Water ProductAgitation

Switches and Locks

Lighting User Interface

A

Open

B

Open

C

Open

D

Open

A

Grape

B

Peach

C

HCA

D

HCB

A

Orange

B

Lemon

C

Lime

D

Vanilla

A

Raspberry

B

Cherry

C

Fruitpunch

D

Strawberry

B

Open

C

Open

D

Open

C

MMlemonade

A

Fanta

B

Dasani

C

TeaBaseA

D

TeaBaseB

A

PoweradeA

B

PoweradeB

C

PoweradeOpt

A

NNS

B

SpriteB

A

SpriteA

D

MMlemonade

D

PoweradeOpt

B

CokeB

C

CFDietCokeA

A

PibbA

B

PibbB

D

BarqsB

A

Antifoam

B

Open

C

VaultA

A

CokeA

B

DietCokeB

A

DietCokeA

D

CFDietCokeB

C

CokeZeroA

D

CokeZeroB

C

BarqsA

D

VaultB

Operating System System Configuration Service Menu

User Mode: Manager Consumer View

4 Using the Virtual Keypad, enter the Manager password provided for your location, and then press Enter.

5 At top of screen, select “system Configuration,” then select “Prohibit Dispense.”

NOTE:If the screen is touched during Lock Dispenser mode, a warning will appear.

The dispenser will remained locked until unlocked by a manager.User Mode: Manager

Service Menu

Prohibit DispenseEnter

1

2 3

2 Using the Virtual Keypad, enter the Manager password provided for your location, and then press Enter.

NOTE:If the screen is touched during Lock Dispenser mode, a warning will appear.

Enter

© 2017 The Coca-Cola Company | Coca-Cola Freestyle® 8000 User Guide | Confidential information of The Coca-Cola Company