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..: 0604029

2007

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Mitchell, T.R., & Larson, J.R.(1987). People in organizations.3 Edition. New York: McGraw-Hill. David K. Berlo, The Process of Communication, Holt Co., New York, 1960, p.32.

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L. Putnam, N. Philips and P. Chapnam, Metaphors of Cmmunication and Organization S. R. Clegg, C. Hardy and W. R. Nord (eds.), Handbook of Organization Studies, Sage Publications, London 1996, . 377. 4 E. M. Eisenberg, Ambiguity as Strategy in Organizational Communication Communication Monographs, . 51, 1984, . 227-242. . . Tompkins and G. Cheney, Communication and Unobtrusive Control in Contemporary Organizations Organizational Communication, R. D. McPhee, P. K. Tompkins (eds.), Sage Publication, Beverly Hills 1985, . 179-210. 5 C. Bantz, Naturalistic Research Traditions Organizational Communication, R. D. McPhee, P. K. Tompkins (eds.), Sage Publication, Beverly Hills 1985, . 55-72. 6 Deetz A.S and A.Kersten, Critical Models of Interpretive Research Organizational Communication, R.D. McPhee, P.K Tompkins (eds.), Sage Publication, Beverly Hills 1985, ss.147172.

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Littlejohn W. S, An Overview to Contributions to Human Communication Theory from Other Disciplines F.E.X Dance (ed.), Human Communication Theory. Comparative Essays, Harper & Raw, New York 1982, . 243-285.

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Putnam L., Philips N. and Chapman P., Metaphors of Communication and Organization S.R. Clegg, C. Hardy and W.R Nord (eds), Handbook of Organization Studies, Sage Publications, London 1996, .375-408.

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Dance F.E., The concepts of Communication Journal of Communication, tom.20, 1970, . 201-210. 10 ., , , . . , . , 2 , . , 1989, . 15-48. ., , , . , 1987, . 55-83.

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Putnam L., Philips N. and Chapman P., Metaphors of Communication and Organization S.R. Clegg, C. Hardy and W.R Nord (eds), Handbook of Organization Studies, Sage Publications, London 1996, .388.

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., , . 3, 1990, 23-46. ., : , (. .), . , 1995, . 75-184. 13 Manning P.K., Organizational Communication, Adline de Gruyter, New York 1992, .59 .. 14 Hassard J., Post-modernism and Organizational Analysis: an Overview Postmodernism and Organizations, e.d. by Hassard J., and Parker M., Sage Publications London, 1993 (), . 1-23.

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. Shannon Weaver16 15

White Lasswell , . , , . , , . , . , , , , .. , , .., , , . , . , , . , . , 114

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., ., , . , 1991, . 40-41 172-173. 16 ., ., , . , 1991, . 37-39. 114 - , , / 2006.

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. Taylor Taylor , : 1. , , , . 2. , . 3. , , . , . , , . 4. . Fayol , . . . , , , .17

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Taylor F.W., Taylors Testimony Before the Special House Committee, 1912, . 157-176.

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Tompkins P., The functions of human communication in organization Carrol C. Arnold and John W.Bowers (eds.), Handbook of Rhetorical and Communication Theory, Allyn and Bacon Ltd., Boston 1984, . 659-719.

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. Kieser, Human Relations-Bewegung und Organisations-psychologie Organizations theories, A. Kieser (Hrsg), Kohlhammer Verlag, Stuttgart 1993, . 122-126. 20 Y. Winkin (.), , 1993, .32.

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. Chester Barnard Chester Barnard (1886-1961). H The Function of the Executive. , , , . Barnard Taylor Hawthorn . : . , , , , , , , , , . Barnard . 23 22

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L. R. James and A. R. Johns, Organizational Climate: A Review of Theory and Research Psychological Bulletin, . 81, 1974, . 1105. 22 th Barnard C.I., The Function of the Executive, 14 printing, Harvard University Press, Cambridge Mass.1960, . 77-80. ( 1938) 23 th Barnard C.I., The Function of the Executive, 14 printing, Harvard University Press, Cambridge Mass.1960, . 73. ( 1938) 24 cooperative system Barnard , .

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Barnard C.I., The Function of the Executive, 14 printing, Harvard University Press, Cambridge Mass.1960, . 83.. ( 1938). Staehle W. H.., Management, 7. Auflage, Verlag Franz Vahlen, Munchen 1994, .408. 26 th Barnard C.I., The Function of the Executive, 14 printing, Harvard Univercity Press, Cambridge Mass. 1960, ( 1938), . 226-227.

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. March and Simon March Simon . , , : - . . . . . , . , - . , 37

. Barnard C.I., . 199.

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DeFreur M.L., E.E Dennis, Understanding Mass Communication, 2 updated edition, Houghton Mifflin Company, Boston 1996, . 42-43. 39 March J.G and Simon H.A., Organizations, John Wiley, New York 1958, .162. 40 . March J.G and Simon H.A., .164.

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. March J.G and Simon H.A., .167. . March J.G and Simon H.A., . 154. 43 Mead G.H., Mind, Self and Society. From the Standpoint of a Social Behaviorist, University of Chicago Press, Chicago 1934. ., . , . 1, . . 1989, .189-194.

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L. Putnam, , . , , , . . 44

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Putnam L., The Interpretive Perspective. An Alternative to Functionalism L. Putnam, M. Pacanowsky (eds.), Communication and Organization. An Interpretive Approach, Sage Publications, Beverly Hills 1983, .39. 45 Vecchio R.P., Organizational Behavior, 2 , The Drygen Press, Chicago 1991, .472. DeFleur M.L., and Rokeach S., Theories of Mass Communication, 5 , Longman, New York 1989, . 228-269. nd DeFleur M.L. and Dennis E.E., Understanding Mass Communication, 2 updated edition, Houghton Mifflin Company, Boston 1996, . 589-605.

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Manning P.K., Organisational Communication, A. de Gruyter, New York 1992, . 38-39. Staehle W. H.., Management, 7. Auflage, Verlag Franz Vahlen, Munchen 1994, .280. 48 ., ., , . , 1991, . 45-46. 49 . ., , . 48-52. Asa Berger A., Essentials of Mass Communication Theory, Sage Publications, Thousand Oaks 1995, .14. Severin W.J. and Tankard J.W, Communication Theories: Origins, Methods and Uses in the MassMedia, 3 , Longman, New York 1992, . 50-52.

33

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Gortner H.F., Mahler J., Nicholson J.B., Organization Theory. A Public Perspective, The Dorsey Press, Chicago 1990, s.149.

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Gortner H.F., Mahler J., Nicholson J.B., Organization Theory. A Public Perspective, The Dorsey Press, Chicago 1990, .158.

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. Vecchio R.P., . 478-480. . Blair R., Roberts K. H. and McKechnie P., . 61.

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(liaison linking pins bridges) . , . , . , , . (opinion leaders) . . , . . . (cosmopolitans boundary spanners) . , . . , . . (.. ), (.. , .).

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. Katz and Kahn Daniel Katz Robert L. Kahn, Parsons . The Social Psychology of Organizations , , .53

. : 1. . 2. 3. 4. () 5. 6. , . 7. 8. 9. (equifinality) , ( ) 54

53

Katz D., and Kahn R.L., The Social Psychology of Organizations, John Wiley and Sons Inc., N ew York 1966, . 16-17. 54 . Katz D., and Kahn R.L., . 19-26. Hage J., Communication and Organizational Control: Cybernetics in Health and Welfare Agencies, John Wiley & Sons Inc., New York 1974, .14-15. . Tompkins P., . 698-699. Morgan G., Images of Organization, Sage Publications, London 1986, . 46-47.

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. ( / ) Katz Kahn (the role episode). H .57

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. Katz D., and Kahn R.L., . 38. . ., . 96. 57 . Katz D., and Kahn R.L., . 182.

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50

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, . , , . , , . . , , . . . Katz Kahn, . Merrihue , . . .70 112 69 68

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atz D., and Kahn R., The Social Psychology of Organizations, 2 ed., New York:John Wiley and Sons, 1978. 69 Merrihue W., Managing by Communication, New York, Mc Graw-Hill, 1960. 70 th Davis K., Human Relations at Work, New York, 4 ed.,Mc Graw-Hill, 1990. 112 -, , , 2005

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(networks of communication) (Muchinsky, 1993) . - , . : , 72

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60

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. . .. , . . , , , . , , , . , , ( ) . March Simon :74

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: , , , , . Carl R. Rogers R. Agarwala-Rogers, : (Gatekeepers), . information overload . (Liaison), . . , , . (opinion Leadership), . , . , opinion Leader ( ) , . . . . , , . , , , (isolate)

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Watzlawick, P., et al., Menschliche Kommunikation, 8. Aufl., Bern u.a. 1990.

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Gordon, J.R (1993). A diagnostic approach to organizational behavior. 4 Edition. Boston: Allyn and Bacon. 77 Torrington, D., & Hall, L.(1987). Personnel management. A new approach. London: Prentice-Hall International. 78 Muchinsky, P. M. (1993). Psychology applied to work. 4th Edition. Pacific Grove, CA: Books/Cole.

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, : 1. . 2. ( ) , . 3. . 4. . 5. . 6. , , . 7. ( TQM) ( ). 8. . 9. . 10. . 11. , . 12. Managers. 13. , . 14. . . . . ,

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Redfield, Charles E, Communication in Management. A guide to Administrative Communication. University of Chicago Press, Chicago, 1958, p3-4 Dale, Ernest, Management. Theory and Practrce. Mc Graw Hill, New York, 1965, p. 466. 80 Hodges, Herny G., Management: Principles, Practices and Problems. Houghton Miff;on Co, Boston, Mass., 1956, p. 412. 81 Mc Farland Dalton, Management Principles and Practices. Mc Millan Co., New York, . 398:The existence of coordinated effort is the end result of a great deal of communication .306:Communication is the means by which the act of delegation is accomplished. 82 Davis, Keith, Human Relations at work. Mc Graw-Hill, New York, 1962, .346. 83 Scholz, William, Communication in the Business Organization. Prentice Hall, Englewood Cliffs, N.J. 1962, . 11.

72

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73

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Dalf, R.L, Management, 1997, . 568-575

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, , , . () , , , , , .., (, ) (, ). , . , . , , . , . , , . , . , , (osiol E., 1959). (Ackermann Albert, Feurer Willi and Ulrich Hans, 1959), , , , , . , , .

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Katz D. and Kahn, R.L., The Social Psychology of Organizations, Wiley Publ., New York 1966, . 239 .. . Gortner H.F et al, . 261-263. . Vecchio R. P., . 476-477. . Tompkins P., . 682-688. Blair R., Roberts K.H. and McKechnie P., Vertical and Network Communication in Organizations McPhee R.D and Tompkins P.K (eds.), Organizational Communication, Sage Publications, Beverly Hills 1985, .56-59. 89 K. H. Roberts and P. McKechnie, Vertical and Network Communicationin Organizations Organizational Communication, R.D. McPhee and P. Tompkins (eds.), Sage Publications, Beverly Hills 1985, . 56-59.

81

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Vecchio R. P., Organizational Behavior, The Dryden Press, Chicago, 1991.

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Gordon, J.R (1993). A diagnostic approach to organizational behavior. 4 Edition. Boston: Allyn and Bacon. 93 Simmons, D.B, The Nature of the Organizational Grapevine, Supervisory Management, Nov. 1985, . 39-42. Galpin, T., Pruning the Grapevine, Training and Development, April 1995, . 28-33.

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Lewis P.V (1987). Organizational Communication: The essence of effective management. 3 Edition. New York: Wiley.

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