paetec data center colocation presentation
DESCRIPTION
An overview of PAETEC\'s Data Center offerings.TRANSCRIPT
Data Center Colocation ServicesProtect & Manage Your Organization's Data & Web Presence
PAETEC’s Data Center Colocation provides a secure, protected, and environmentally controlled facility to place critical database and server operating applications.
What is Data Center Colocation?
Average data center in the U.S. is 12 years old:
Data centers were designed for lighter loads related to power and HVAC
Increasing server density requires expansion of existing data centers
Data center expansion needs can be addressed in many ways:
Virtualization Server consolidation Expansion / upgrade of existing
facility
Power / Cooling / Energy Efficiency
Budget / Funding / Cost Control
Security
Space
Staffing / Qualified Staff
Uptime / Reliability / Availability
Capacity
Keep Up with Technology
Disaster Recovery / Backup
Green Initiatives
Other
Nothing / No Issues
20%
19%
10%
8%
7%
4%
3%
3%
3%
2%
15%
8%
0% 10% 20%
Percent of Sample
2010 State of the Data Center Survey – Global: January 2010
What are Data Center Customer Challenges?
What is the Cost of Operation?
CAPEX Facility and infrastructure build-out
Separate room for center Raised floor / cable ladders Diverse entrance for power / network
OPEX Leased real estate
Maintain controlled environment HVAC, UPS, fire suppression
systems, generator
Utilities / power
Unforeseen items Failure of HVAC compressor,
PDU step down transformer, UPS control module
Should be budgeted after 1st year upon warranty expiration
* Dependant on size of facility and systems Example assumes 1,500 to 3,500 sq. ft., usable space Does not include security, staffing, or lease costs
Who are Your Colocation Providers?
Data Center Ecosystem Providers: Who is Responsible for What
Application Support
IT Equipment & Configuration
Equipment Cages, Cabinets
Network Interconnect
Utility Distribution Equipment
Physical Security
Access to Network
Access to Utilities
Physical Building
Real Estate Developer Colocation / Interconnect
Service Provider Enterprise
Source: Stratecast
Not a Factor at AllOnly Slightly a Factor
A FactorSomewhat a Factor
Major Factor
Q: What factors influenced your decision to consider using an IT outsourcing vendor to completely outsource one or more data center functions? (Only asked of those who are at least exploring this tactic)
100%
80%
60%
40%
20%
0%
Acces
s to
Exper
tise
Need
for 2
4 x 7
Cov
erag
e
Impr
ove
Servic
e Le
vels
Ease
Staffin
g Cha
lleng
es
Lower
Ove
rall C
ost
Regula
tory
Req
uirem
ents
Predic
tabil
ity in
Exp
ense
s
Wan
t to
Focus
on
Core
Busine
ss
Mitig
ate
Secur
ity R
isks
Other
(plea
se e
xplai
n)
2010 State of the Data Center Survey – Global: January 2010
What Influences Customers Decisions?
Scalability: Managing growth and capacity fluctuations
Supporting limited internal IT resources
Providing access to knowledgeable technicians
Business Continuity & Risk Mitigation: Ensuring uninterrupted sales and service
Establishing redundancy
Mitigating security risks
Improving service levels
Centralization & Integrated Solutions: Enhancing operational efficiencies
Enabling accurate expense predictions
What are Service Provider Data Center Benefits?
SAS 70 Type I: Service auditor's opinion on…
The fairness of the presentation of the service organization's description of controls that had been placed in operation
The suitability of the design of the controls to achieve the specified control objectives
SAS 70 Type II: Service auditor's opinion on…
Whether the specific controls are operating effectively during the review period
Important Tip: Not all controls are the best practices
It is important to review the audit document
Understanding the report is critical
What Does SAS 70 Mean When Selecting a Data Center?
What are the Features of Data Center Colocation?Network Connectivity
OC-level redundant access Fast Ethernet or Gig-E bandwidth MPLS VPN connectivity
Power SLA of 100% availability Blipless power Automatic power transfer switch
HVAC Precise control of temperature /
humidity Consistent relative humidity
Physical Security & Access Card-reader access system Biometrics identity access Closed circuit cameras / video recording Grid of sensors and alarm
Data Center Services Overview
Colocation Services provide a secure, Colocation Services provide a secure, protected, and controlled environment to protected, and controlled environment to house customer equipment with robust and house customer equipment with robust and affordable access to network services.affordable access to network services.
Data Center Colocation:Data Center Colocation: SAS 70 Type II Certified Data Centers
Bethlehem, PABethlehem, PA Conshohocken, PAConshohocken, PA Andover, MAAndover, MA
SAS 70 Type I Certified Data Centers Houston, TXHouston, TX Milwaukee, WIMilwaukee, WI
Central Office Colocation:Central Office Colocation: Various geographic locations
Colocation interconnect facilities
Data Backup & Recovery:Data Backup & Recovery: Electronic data backup services (magnetic disk)Electronic data backup services (magnetic disk)
Central control panel to back up multiple servers with differing operating systemsCentral control panel to back up multiple servers with differing operating systems
Backup copies of critical server dataBackup copies of critical server data
Data compression, de-duplication, and delta processingData compression, de-duplication, and delta processing
Dedicated Hosted Services:Dedicated Hosted Services: High-bandwidth, secure connectivityHigh-bandwidth, secure connectivity
Industry-leading hardware, including HP and Dell serversIndustry-leading hardware, including HP and Dell servers
An array of storage and processing optionsAn array of storage and processing options
Virtual server customizationVirtual server customization
Professional and managed servicesProfessional and managed services
Shared Web Hosting:Shared Web Hosting: Custom domain nameCustom domain name
User-friendly interface for managing your Web site / e-mail applicationsUser-friendly interface for managing your Web site / e-mail applications
Raid disk spaceRaid disk space
E-mail with optional spam / virus filteringE-mail with optional spam / virus filtering
Log access and Web statistics reportsLog access and Web statistics reports
Free shopping cartFree shopping cart
Flexible Space & Power Configurations
Data Center Customer Case Study
Customer Profile:Customer Profile: Vertical industry publishing company requiring high availability
and security for content storage and business systems
Customer Challenges:Customer Challenges: Business systems must be accessible for workforce from multiple
locations along the Eastern seaboard
Web site must be available for global client base and Internet
community seeking published content
Data storage needs continuously increasing
Seasonal weather events result in power failures
Generators and UPS maintenance are costly and time
consuming
Main location has little room for expansion of data facility
Limitations in CAPEX for expansion of current server needs
PAETEC Solution:PAETEC Solution: Customer equipment installed in two locking cabinets in PAETEC Data Center
Dedicated Server solution to address server growth needs
Backup to disk solution automating backups with flexible storage capacity
24 x 7 x 365 continuous application monitoring
Colocation site added to the MPLS VPN
Professional services package added for routine maintenance, hands-on
hardware requirements, and upgrades
Business Benefits:Business Benefits: Highly available solution for critical servers
Smart Hands in data center for hardware maintenance and monitoring
Headquarters location bandwidth requirements reduced
Reduction in CAPEX in meeting expanding IT needs
Increased efficiency and peace of mind for IT managers
Data Center Customer Case Study (cont.)