pack release notes - inpm · vi ibm tivoli netcool performance manager: pack release notes. pack...

IBM Tivoli Netcool Performance ManagerWireline ComponentOctober 2014Document Revision R2E1

Pack Release Notes

NoteBefore using this information and the product it supports, read the information in Notices on page 43.

Copyright IBM Corporation 2006, 2014.US Government Users Restricted Rights Use, duplication or disclosure restricted by GSA ADP Schedule Contractwith IBM Corp.

Contents

Introduction . . . . . . . . . . . . . vIntended audience . . . . . . . . . . . . vTivoli Netcool Performance Manager - WirelineComponent. . . . . . . . . . . . . . . vWhat this information contains . . . . . . . . viPack documentation . . . . . . . . . . . viiService Management Connect . . . . . . . . viiTivoli Netcool Performance Manager technicaltraining . . . . . . . . . . . . . . . viiSupport information . . . . . . . . . . . viiiConventions used in this publication . . . . . viii

Typeface conventions . . . . . . . . . . viii

Release summary . . . . . . . . . . 1Features and changes of this release . . . . . . 1

New technology packs . . . . . . . . . . 1New common packs . . . . . . . . . . . 1Updated technology packs. . . . . . . . . 1IPv6 address support . . . . . . . . . . 2Functional changes to technology packs . . . . 3

Installation and configuration of packs. . . . . . 4Packs in this release . . . . . . . . . . . 5Supported SAM server versions . . . . . . . 5

Installation and configuration notes for technologypacks . . . . . . . . . . . . . . . . 7

Upgrade technology packs . . . . . . . . . 13Critical technology pack upgrade notes . . . . 13Technology pack upgrade notes . . . . . . 14

Latest versions of supported packs . . . . . . 20List of latest supported packs . . . . . . . 20

Interim fixes and fix packs . . . . . . . . . 40Interim fixes for Tivoli Netcool PerformanceManager v1.4 . . . . . . . . . . . . . 40Interim fixes for Tivoli Netcool PerformanceManager v1.3.2 . . . . . . . . . . . . 40Interim fixes for Tivoli Netcool PerformanceManager v1.3.1 . . . . . . . . . . . . 41Interim fixes for Tivoli Netcool PerformanceManager v1.3 . . . . . . . . . . . . . 41Interim fixes for Tivoli Netcool/Proviso v4.4.3.3 42Interim fixes for Tivoli Netcool/Proviso v4.4.3.2 42

Notices . . . . . . . . . . . . . . 43

Additional copyright notices . . . . . 47

Copyright IBM Corp. 2006, 2014 iii

iv IBM Tivoli Netcool Performance Manager: Pack Release Notes

Introduction

These release notes support the July 2014 release of the IBM Tivoli Netcool

Performance Manager Technology Packs and Common Packs.

Intended audienceThe audiences for this guide are the network administration engineers at IBMcustomer sites who install, configure, and use technology packs and commonpacks as part of their Tivoli Netcool Performance Manager installation. IBMProfessional Services engineers might also find the guide useful.

To install and use technology packs, you must have a working knowledge of thefollowing subjects:v Tivoli Netcool Performance Manager DataMartv TCP/IP networksv Telecommunications network managementv Administration of the operating systemThe audiences must be familiar with the specific technology associated with thetechnology packs.

To install and use common packs, you must have a working knowledge of thefollowing subjects:v IBM Tivoli Common Reporting or IBM Cognosv IBM Cognos Framework Managerv IBM Model Maker that is delivered in Tivoli Netcool Performance Manager

v1.3.2.

The audiences must be familiar with the specific technology associated with thecommon packs.

Tivoli Netcool Performance Manager - Wireline ComponentIBM Tivoli Netcool Performance Manager consists of a wireline component(formerly Netcool/Proviso) and a wireless component (formerly Tivoli Netcool

Performance Manager for Wireless).

Tivoli Netcool Performance Manager - Wireline Component consists of thefollowing subcomponents:v DataMart is a set of management, configuration, and troubleshooting GUIs. The

Tivoli Netcool Performance Manager System Administrator uses the GUIs todefine policies and configuration, and to verify and troubleshoot operations.

v DataLoad provides flexible, distributed data collection and data import of SNMPand non-SNMP data to a centralized database.

v DataChannel aggregates the data collected through Tivoli Netcool PerformanceManager DataLoad for use by the Tivoli Netcool Performance ManagerDataView reporting functions. It also processes online calculations and detectsreal-time threshold violations.

v DataView is a reliable application server for on-demand, web-based networkreports.

Copyright IBM Corp. 2006, 2014 v

v Technology Packs extend the Tivoli Netcool Performance Manager system withservice-ready reports for network operations, business development, andcustomer viewing.

The following figure shows the different Tivoli Netcool Performance Managermodules.

Tivoli Netcool Performance Manager documentation consists of the following:v Release notesv Configuration recommendationsv Installation and upgrade informationv User guidesv Technical notesv Online help

The documentation is available for viewing and downloading on the informationcenter at http://www-01.ibm.com/support/knowledgecenter/SSBNJ7_1.3.2/com.ibm.tnpm.doc/welcome_tnpm.html.

What this information containsThis publication is organized as follows:v Features and changes of this release on page 1

Provides a general introduction to this pack release and the specific contents ofthe release. Also describes features and changes associated with new andupdated packs for this release.

v Installation and configuration of packs on page 4Provides information related to installing and configuring packs.

v Upgrade technology packs on page 13Provides information related to upgrading technology packs.

v Latest versions of supported packs on page 20Provides a table that lists all the details in the supported packs.

v Interim fixes and fix packs on page 40Lists the interim fixes and fix packs for specific packs.

vi IBM Tivoli Netcool Performance Manager: Pack Release Notes

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Pack documentationTivoli Netcool Performance Manager user documentation includes technical notes,and release notes for previous technology pack and common pack releases, and theother documentation types listed in Tivoli Netcool Performance Manager -Wireline Component on page v.

The user documentation for the Tivoli Netcool Performance Manager technologypacks (and for the core software) is available from the following informationcenters:

Product Information center

Tivoli Netcool Performance Manager (Coresoftware)

http://www-01.ibm.com/support/knowledgecenter/SSBNJ7_1.4.0/com.ibm.tnpm_1.4_kc.doc/tnpm_1.4_kc_welcome.html?lang=en

Tivoli Netcool Performance Manager(Technology Packs)

http://www-01.ibm.com/support/knowledgecenter/SSBNJ7_1.4.0/com.ibm.tnpm_wln_tp.doc/wln_14a_tech_pack_welcome.html?lang=en

Starting with 1.3-E release, new, and updated technology packs include referencedocumentation in the CD distribution for the pack, which can be downloaded fromthe IBM Passport Advantage site. Technology Pack User Guide is deprecated and theconfiguration information is moved to Configuring Technology Packs.

Configuration and Installation information for Alcatel-Lucent 5620 SAM LogToFile2.4.0.0 Technology Pack is now available in Installing Technology Packs andConfiguring Technology Packs.

Service Management ConnectConnect, learn, and share with Service Management professionals: product supporttechnical experts who provide their perspectives and expertise.

Access Network and Service Assurance community at https://www.ibm.com/developerworks/servicemanagement/nsa/index.html. Use Service ManagementConnect in the following ways:v Become involved with transparent development, an ongoing, open engagement

between other users and IBM developers of Tivoli products. You can access earlydesigns, sprint demonstrations, product roadmaps, and prerelease code.

v Connect one-on-one with the experts to collaborate and network about Tivoliand the Network and Service Assurance community.

v Read blogs to benefit from the expertise and experience of others.v Use wikis and forums to collaborate with the broader user community.Related information:

Tivoli Netcool Performance Manager 1.4 community on developerWorks

Tivoli Netcool Performance Manager technical trainingFor Tivoli Netcool Performance Manager technical training information, see thefollowing Tivoli Netcool Performance Manager Training website at:https://tnpmsupport.persistentsys.com/training.

Introduction vii

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Support informationIf you have a problem with your IBM software, you want to resolve it quickly. IBMprovides the following ways for you to obtain the support you need:

OnlineAccess the IBM Software Support site at http://www.ibm.com/software/support/probsub.html .

IBM Support AssistantThe IBM Support Assistant is a free local software serviceability workbenchthat helps you resolve questions and problems with IBM softwareproducts. The Support Assistant provides quick access to support-relatedinformation and serviceability tools for problem determination. To installthe Support Assistant software, go to http://www.ibm.com/software/support/isa.

Troubleshooting GuideFor more information about resolving problems, see the problemdetermination information for this product.

Conventions used in this publicationSeveral conventions are used in this publication for special terms, actions,commands, and paths that are dependent on your operating system.

Typeface conventionsThis publication uses the following typeface conventions:

Bold

v Lowercase commands and mixed case commands that are otherwisedifficult to distinguish from surrounding text

v Interface controls (check boxes, push buttons, radio buttons, spinbuttons, fields, folders, icons, list boxes, items inside list boxes,multicolumn lists, containers, menu choices, menu names, tabs, propertysheets), labels (such as Tip:, and Operating system considerations:)

v Keywords and parameters in textItalic

v Citations (examples: titles of publications, diskettes, and CDs)v Words defined in text (example: a nonswitched line is called a

point-to-point line)v Emphasis of words and letters (words as words example: "Use the word

that to introduce a restrictive clause."; letters as letters example: "TheLUN address must start with the letter L.")

v New terms in text (except in a definition list): a view is a frame in aworkspace that contains data.

v Variables and values you must provide: ... where myname represents....Monospace

v Examples and code examplesv File names, programming keywords, and other elements that are difficult

to distinguish from surrounding textv Message text and prompts addressed to the userv Text that the user must type

viii IBM Tivoli Netcool Performance Manager: Pack Release Notes

http://www.ibm.com/software/support/probsub.htmlhttp://www.ibm.com/software/support/probsub.htmlhttp://www.ibm.com/software/support/isahttp://www.ibm.com/software/support/isa

v Values for arguments or command optionsBold monospace

v Command names, and names of macros and utilities that you can typeas commands

v Environment variable names in textv Keywordsv Parameter names in text: API structure parameters, command

parameters and arguments, and configuration parametersv Process namesv Registry variable names in textv Script names

Introduction ix

x IBM Tivoli Netcool Performance Manager: Pack Release Notes

Release summary

Identifies the technology packs that have been released or updated and theirinstallation and upgrade support. The release summary also contains informationabout the interim fixes and fix packs that must be installed for specific technologypacks and common packs.

Features and changes of this releaseA list of new and updated technology packs and data models in this release, andany packs that are no longer supported as well as features introduced in previousreleases that are still worth discussing are provided.

All supported technology packs, common packs, and data models are listed inLatest versions of supported packs on page 20.

To determine the version of the Tivoli Netcool Performance Manager modulesinstalled on your system, see the Technical Note entitled IBM Tivoli NetcoolPerformance Manager: Tools for Version Reporting Technical Note.

See Pack documentation on page vii for information about how to access theuser documentation, including technical notes.

Note: From 1.4-A release, the common pack data models are based on new TivoliNetcool Performance Manager JDBC driver. For more information, see Installingand Configuring Common Packs.

New technology packsThere are no new technology packs in this release.

New common packsThe following common packs are added in this release:v Alcatel-Lucent 5670 RAM 2.5.0v Arris CMTS DOCSIS 3.0 2.4.0v Juniper Realtime Performance Monitor (RPM) 2.3.0

Updated technology packsThe following technology packs are updated in this release:v Alcatel-Lucent 5670 RAM 2.5.0.0v Arris CMTS DOCSIS 3.0 2.4.0.0v Juniper Realtime Performance Monitor (RPM) 2.3.0.0

Copyright IBM Corp. 2006, 2014 1

IPv6 address supportTivoli Netcool Performance Manager 1.3.1 or later includes support for IPv6addresses.

The following technology packs are verified to be either neutral or support (see thefollowing note) IPv6 addresses:v Accedian Metro Ethernetv ADVA Optical Metro Ethernetv Alcatel-Lucent 5670 RAMv Alcatel-Lucent 5529 SDCv Alcatel-Lucent 5620 SAMv Alcatel-Lucent 5620 SAM LogToFilev Arris CMTS DOCSISv Cisco CBQoSv Cisco CMTS DOCSISv Cisco Devicev Cisco IP SLAv Cisco IP SLA Ethernetv Huawei SNMP CBQOSv Huawei SNMP Devicev Huawei SNMP NQAv Huawei U2000v Huawei U2000 DSLAMv GenBand C20 Converged IP Softswitchv Juniper M/T Series Chassisv Juniper M/T Series QoSv Juniper RSVP Tunnelv MIB-IIv NetFlow IPFIXv NSN Carrier Ethernet Switchv UBA PVLine Format

MIBs are often supported by a range of devices. Only some of these devicessupport IPv6. IBM cannot specify compliance for each device. Compliance of eachdevice must be verified with the technology vendor. MIB neutrality means that theMIB does not contain IPv6 addresses.

Note: For Accedian Metro Ethernet and ADVA Optical Metro Ethernet technologypacks, the technology vendor for these packs do not support IPv6 because thesepacks do not use an IP address and are neutral.

The following technology packs do not support IPv6:v Juniper MPLSv Proviso Monitoringv Cisco Class-Based QoS

2 IBM Tivoli Netcool Performance Manager: Pack Release Notes

Functional changes to technology packsA brief description of functional changes to technology packs in this release.

Alcatel-Lucent 5670 RAM 2.5.0.0 Technology PackThe Alcatel-Lucent 5670 Reporting and Analysis Manager (RAM) 2.5.0.0 providesapplication aware reporting. The Alcatel-Lucent 5670 RAM 2.5.0.0 Technology Packprovides Communication Service Providers (CSP) intelligence required for detailedunderstanding of IP traffic flow and triple play subscriber usage trends.

The SDC supports two types of metric collection; bulk collection and on-demanddetails collection. Bulk collection is the long term, periodic collection ofperformance data. Details collection is for short term and ad-hoc collection of highresolution data. This pack is only concerned with bulk collection. The SDC isconfigured with a Collection Strategy that specifies which parameters to collectand how often. The collection strategy must be configured by the customer via theSDCs web interface. The collection strategy has to specify the parameters used bythis Technology Pack.

Alcatel-Lucent 5529 SDC Technology Pack supports iSAM and iSAMIHUB familiesand supports ALU 5529 SDC v-R8.2.

Functional changes in this technology pack are as follows:v Technology pack is enabled for common reporting on IBM Cognos 10.

Arris CMTS DOCSIS 3.0 2.4.0.0The Arris CMTS DOCSIS 3.0 Technology Pack supports the Arris CMTS devicetechnology, which is an industry-leading high-performance carrier-class CMTS foradvanced IP services. It allows cable operators and multiple system operators(MSOs) to provide advanced voice, data and multimedia services over a convergedIP network to residential and business subscribers. This release of technology packintroduces a features called Composite Sub-Element (CSE).


Juniper Realtime Performance Monitor (RPM) 2.3.0.0 TechnologyPackJuniper RPM TP supplies a set of reports suitable for displaying information aboutthe devices and activity associated with the Juniper RPM environment. Reportscontain metrics that are generated by the formulas that this application packprovides. Metric names are the same as the names of the formulas that generatethem. RPM is a service available in Junos OS that enables a router to measuremetrics such as round-trip delays and unanswered echo requests. To achieve this,RPM exchanges a set of probes with other IP hosts in the network for monitoringand network tracking purposes. These probes are sent from a source node to otherdestination devices in the network that require tracking.

Data such as transit delay and jitter can be collected from these probes, and thisdata can be used to provide an approximation of the delay and jitter experiencedby live traffic in the network. Different live traffic metrics like round-trip time(RTT), positive egress jitter, negative egress jitter, positive ingress jitter, negativeingress jitter, positive round-trip jitter, and negative round-trip jitter can be gleanedfrom the results. RPM calculates minimum, maximum, average, peak-to-peak,standard deviation, and sum calculations for each of these measurements.v

Release summary 3


Documentation changesThe following changes are implemented in Technology Pack documentation suite:v A new automatically generated Technology Pack Reference in HTML format is

being produced directly from the pack model through tooling and delivered onthe media alone.

v User Guide for technology packs is deprecated and the information isdistributed in Pack Installation and Configuration Guide and Technology PackReference. The User Guides for releases before 1.3-E are still available on theInformation Center.

v Alcatel-Lucent 5620 SAM LogToFile 2.4.0.0 Technology Pack installation andconfiguration information is merged with Installing Technology Packs andConfiguring Technology Packs.

v The current documentation set consists of the following documents: Pack Release Summary Installing Technology Packs Configuring Technology Packs Upgrading Technology Packs Troubleshooting Packs Installing and Configuring Common Packs Technology Pack Reference per pack Tivoli Netcool Performance Manager 1.4 Known Issues DCF Technote

Note: The release documents are available on the Information Center from thefollowing location:http://www-01.ibm.com/support/knowledgecenter/SSBNJ7_1.4.0/com.ibm.tnpm_wln_tp.doc/wln_tech_pack_release_welcome.html

Installation and configuration of packsRead this information before you install and configure your packs.

For information about how to access the user documentation, including coredocumentation, see Pack documentation on page vii.

Important: Before installing and configuring technology packs, you must read thenotes provided in Interim fixes and fix packs on page 40 to review the interimfixes and fix packs that must be installed for specific technology packs andcommon packs. After installing and configuring technology packs and commonpacks, you must read Known issues and workarounds from Troubleshooting TechnologyPacks to determine whether there are any additional tasks that you must perform.UBA and SNMP technology packs have different configurations.

UBA and SNMP technology packs are configured differently, as described in theConfiguring UBA Technology Packs and Configuring SNMP Technology Packs inConfiguring Technology Packs.

Tivoli Netcool/Proviso v4.4.3 or Tivoli Netcool Performance Manager:

v A UBA technology pack requires an XSD file. You add a UBA Collector andassociate it with a UBA pack as part of the technology pack installation.


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Tivoli Netcool Performance Manager (all versions):

v You do not add an SNMP Collector as part of the technology pack installation.You add an SNMP Collector before installing an SNMP technology pack.

Additional information

For instructions on how to install and configure a technology pack, see thefollowing documentation in addition to these release notes:v The Installing Tivoli Netcool Performance Manager - Wireline Component for your

supported version of Tivoli Netcool Performance Manager Technology Packs.v The Installing Technology Packs and Configuring Technology Packs for your

supported version of Tivoli Netcool Performance Manager Technology Packs andtypical configuration steps for SNMP and UBA Technology Packs.

For instructions on how to install and configure a common pack, see the followingdocumentation in addition to these release notes:v Installing and Configuring Common Packs for installing and configuring Tivoli

Netcool Performance Manager Common Packs.v Common Reporting users can see the Technology Pack Reference for more

information about the Cognos reports available in a common pack.

Important: The Cognos Server time zone must be set to GMT to avoid incorrecttime data in Cognos reports.

Packs in this releaseThe technology packs and common packs in this release.

Pack Name Technology Pack Common Pack

Alcatel-Lucent 5670 RAM 2.5.0.0 2.5.0

Arris CMTS DOCSIS 3.0 2.4.0.0 2.4.0

Juniper RealtimePerformance Monitor (RPM)

2.3.0.0 2.3.0

Note: Technology packs have Version Release Modification Fix (vrmf). Datamodels have Version Release Modification only. This change is by design.

Supported SAM server versionsThe technology packs and common packs in this release.

Table 1. Compatible SAM Server versions on different Tivoli Netcool Performance Managerplatforms

SAM 8 SAM 9 SAM 10 SAM 10

Tivoli NetcoolPerformanceManager 4.4.3.3

Alcatel-LucentSAM 2.6.0.0 to2.12.0.0



Not applicable

Tivoli NetcoolPerformanceManager 1.3.1



Alcatel-LucentSAM 2.12.0.0onwards

Alcatel-LucentSAM 2.12.0.0onwards

Release summary 5

Table 1. Compatible SAM Server versions on different Tivoli Netcool Performance Managerplatforms (continued)

SAM 8 SAM 9 SAM 10 SAM 10

Tivoli NetcoolPerformanceManager 1.3.2

Not applicable Not applicable Alcatel-LucentSAM 2.1.0.0LogToFile up toAlcatel-LucentSAM 2.3.0.0LogToFileAlcatel-LucentSAM 2.12.0.0 upto 2.14.0.0

ALU SAM2.1.0.0 LogToFileup toAlcatel-LucentSAM 2.3.0.0LogToFileAlcatel-LucentSAM 2.12.0.0 upto 2.14.0.0

Tivoli NetcoolPerformanceManager 1.4

Not applicable Not applicable ALU SAM2.1.0.0 LogToFileup toAlcatel-LucentSAM 2.4.0.0LogToFileAlcatel-LucentSAM 2.12.0.0 upto 2.14.0.0

ALU SAM2.1.0.0 LogToFileup toAlcatel-LucentSAM 2.4.0.0LogToFileAlcatel-LucentSAM 2.12.0.0 upto 2.14.0.0

Table 2. Device supported on different versions of Alcatel-Lucent SAM Technology Pack

Device SupportTechnology Pack version

FindToFile LogToFile

7750 SR Up to Alcatel-Lucent SAM2.14.0.0

Up to Alcatel-Lucent SAM2.4.0.0 LogToFile

7210 SAS Up to Alcatel-Lucent SAM2.14.0.0


7705 SAR Up to Alcatel-Lucent SAM2.14.0.0


7450 ESS Up to Alcatel-Lucent SAM2.14.0.0


OmniSwitch 6250/6850 Alcatel-Lucent SAM 2.11.0.0onwards

Alcatel-Lucent SAM 2.1.0.0LogToFile onwards

9500 MPR Alcatel-Lucent SAM 2.13.0.0onwards

Alcatel-Lucent SAM 2.3.0.0LogToFile onwards

7750 MG (LTE Core) Not applicable Alcatel-Lucent SAM 2.3.0.0LogToFile

9471 WMM (LTE Core) Not applicable Alcatel-Lucent SAM 2.3.0.0LogToFile


Installation and configuration notes for technology packsRead these important notes before installing and configuring a technology pack.

Minimum required version of Technology Pack InstallerFor Tivoli Netcool Performance Manager installations that are upgraded to TivoliNetcool Performance Manager 1.4, you must use the Technology Pack Installerversion 3.5.0.0 to install technology packs.

To determine the version of the Technology Pack Installer, run the followingcommand:$ java -jar ProvisoPackInstaller.jar -version

Note: The latest Technology Pack Installer (ProvisoPackInstaller.jar file) versionis 3.5.0.0. It works on both Oracle and IBM DB2.

Minimum Java requirementsUse this information to install the technology packs in this release successfully, youmust use the Java Runtime Environment (JRE).

Operating System Minimum software requirements

AIX IBM 32-bit JRE for AIX, Java 2 TechnologyEdition, Version 5.0, Service Refresh 6

Linux IBM 32-bit JRE for Linux, Java 2 TechnologyEdition, Version 5.0, Service Refresh 6

Solaris 9 IBM 32-bit JRE for Solaris, Java 2 TechnologyEdition, Version 5.0, Service Refresh 6 SolarisPatch 112874-45: libc patch, which isincluded in the several Solaris patchesrequired by Tivoli Netcool PerformanceManager

Solaris 10 IBM 32-bit JRE for Solaris, Java 2 TechnologyEdition, Version 5.0, Service Refresh 6

In Tivoli Netcool/Proviso v4.4.3 or Tivoli Netcool Performance Manager, thecorrect Java version is installed with the Topology Editor in the following defaultlocation:/opt/IBM/proviso/jvm/jre/bin

For more information, see Configuration Recommendations.

Topology Editor JVM must be started by the correct userIn Tivoli Netcool/Proviso v4.4.3 or Tivoli Netcool Performance Manager, theTopology Editor uses its own Java virtual machine (JVM) to run.

When you install the Topology Editor, this JVM is installed under the TopologyEditor installation directory. However, when the Topology Editor extracts theconfiguration metadata files (XSD files) from a UBA technology pack JAR file, itissues an external command. This external command inherits all the properties ofthe shell from which the Topology Editor was started. Therefore, if the TopologyEditor is started by a user who has the Java path included in the PATHenvironment variable, the external command works correctly. Otherwise, thecommand fails.

Release summary 7

Launchpad JVM versionFor 4.3-X and later technology packs, the launchpad requires you to enter the pathto supported Java runtime binaries.

Only IBM JRE 5.0 SR 6 or later is supported. The Tivoli Netcool PerformanceManager Topology Editor provides a supported version of the Java binaries.

Note: If you try to use the Technology Pack Installer to install a technology packon any version of Tivoli Netcool Performance Manager that is running with Java1.4, the installation fails with an error message.

UBA pack XSD file inside a JAR file cannot be loaded into theTopology EditorIn Tivoli Netcool/Proviso v4.4.3 or Tivoli Netcool Performance Manager, youcannot load an XSD file from the pack stand-alone JAR file into the TopologyEditor.

Choose the workaround that is most suitable for your site from the following twooptions:v Manually extract the XSD file from the pack stand-alone JAR file, and then load

it into the Topology Editor. Typically, the pack XSD file is located in thefollowing directory in the stand-alone JAR file:APFiles\pack_name\topologyeditorThe name of the XSD file is . For example:APFiles\cisco_wan_mgr\topologyeditor\cisco_wan_mgr.xsd

v Install the 4.4.3.0-TIV-PROV-IF0009 Tivoli Netcool Performance Manager coreinterim fix. This patch enables you to load an XSD file from the packstand-alone JAR file into the Topology Editor.

For more information about interim fixes, fix packs, and the location for obtainingthe fixes, see Interim fixes and fix packs on page 40.

Bundled UBA technology pack XSD filesIn Tivoli Netcool/Proviso v4.4.3 or Tivoli Netcool Performance Manager, if you tryto load a single UBA technology pack from the bundled JAR file, the TopologyEditor erroneously loads all the XSD files contained in the bundled JAR file.

To workaround this problem, follow these tasks:1. After you import all the UBA technology packs from the bundled JAR file,

close the Topology Editor.2. Go to the metadata/appPacks directory under the Topology Editor installation

directory.3. Delete all the XSD files for the UBA technology packs you do not want to be

available for deployment. The names of UBA technology pack XSD files aretypically based on the name of the pack. For example,acme_packet_sbc_hdr.xsd is the name of the XSD file for the Acme PacketSBC/HDR Technology Pack.

4. Open the Topology Editor again.

PROVISO_JAVA environment variable for all bundled technologypacksIf you try to install a 4.3-Y or later bundled technology pack, the Technology PackInstaller looks for the PROVISO_JAVA environment variable.


The PROVISO_JAVA environment variable should point to the directory thatcontains the approved IBM version of JRE 5.0. For example:

PROVISO_JAVA==/opt/IBM/proviso/jvm/jre/bin

If the PROVISO_JAVA environment variable is not set, the Technology PackInstaller attempts to use the default system Java and might cause an issue wheninstalling bundled packs. You receive an error message in the installer log file thatappears as below:INFO [ToolKitData.getJavaPath] No JRE specified. To specify a JRE,use environment variable "PROVISO_JAVA"

Downloading a technology pack JAR file in the backgroundIn Tivoli Netcool/Proviso v4.4.3 or Tivoli Netcool Performance Manager, if youdownload a pack JAR file in the background while the Topology Editor window isopen, this JAR file is not displayed in the list of available packs.

Procedure

To correct this issue close and reopen the Topology Editor window to refresh thelist of available packs.

Location of bulk input filesThe UBA expects that the bulk input files associated with a specific device aregenerated on the server on which the device operates.

The best practice for specifying the locations of these bulk input files is as follows:v Specify a directory on the server to store the in-process bulk input files.

The in-process bulk input files refer to files that are still open for writing by thedevice or script generating them. Problems can occur when the UBA attempts todownload in-process bulk input files. It is recommended that the device or scriptcreate a directory. For example, /opt/uba/inprocessbulkinputfiles in which tostore the in-process bulk input files.

v Specify a directory on the server to store the completed bulk input files.The completed bulk input files refer to files that are closed for writing by thedevice or script generating them. These bulk input files are the files that theUBA must download and process. In Tivoli Netcool/Proviso v4.4.3 or TivoliNetcool Performance Manager, you specify the directory for the completed bulkinput files by using the Topology Editor to modify the following pack-specificUBA parameters: INPUT_USE_SECURE_FTP INPUT_FTP_HOST INPUT_FTP_USERNAME INPUT_FTP_PASSWORD INPUT_DIRECTORY

This is the parameter where you specify the directory (for example,/opt/uba/completedbulkinputfiles) that contains the completed bulk inputfiles. The script that generates the bulk input files can move the completedfiles automatically through a file system hard link to the directory specified inINPUT_DIRECTORY.

Install the DataView Navigator Reporter Set Wizard templatesBefore using the DataView Reporter Set Wizard, you must install the DataViewNavigator Reporter Set Wizard templates, which are provided in the Tivoli NetcoolPerformance Manager technology pack distribution.

Release summary 9

If these templates are not installed, the wizard screen is blank. The requiredtemplates are an option in the Pack Bundle Prerequisites item on the FeatureSelection screen. The option is called DV Navigator Reporter Set Wizard Pack,which is delivered as part of the Tivoli Netcool Performance Manager technologypack bundle.

For information about how to install the DV Navigator Reporter Set Wizard Pack, see the Installing Tivoli Netcool Performance Manager - Wireline Componen.

Removing Control-M characters (^M) from filesFujitsu MSAN and Huawei N2000 Technology Pack support files containControl-M characters that must be removed manually before deploying the pack.

About this task

The following table lists the files that contain Control-M characters.

Technology Pack Files

Fujitsu MSAN v EMSPathnames.csvv DVAppPacksBundle.properties

Huawei N2000 v HEMSPathnames.csvv DVAppPacksBundle.properties

To remove the Control-M characters, follow these steps:

Procedure1. Log in to the DataMart server as pvuser.2. Change your working directory to the APFiles directory by entering the

following command, replacing (/opt/datamart, by default):$ cd DataMart_Home/APFiles

3. Make backup copies of the files by entering commands such as the followingexamples:$ cp EMSPathnames.csv EMSPathnames.csv.ORIG$ cp HEMSPathnames.csv HEMSPathnames.csv.ORIG

4. Open the file in vi editor.5. Remove the Control-M characters at the end of all lines in vi, by using:

:%s/^v^m//g

The CONTROL-v character is ^v and CONTROL-m character is ^m . Whenyou type this, it is as follows::%s/^M//g

6. Save the file.

Important: You can also use the dos2unix utility to remove the Control-Mcharacters, if this utility is available.

Packs can be installed directly from a CDIn Tivoli Netcool/Proviso v4.4.3 or Tivoli Netcool Performance Manager, you caninstall technology packs directly from the CD distribution, if you are running aninstance of the Tivoli Netcool Performance Manager launchpad on the local filesystem.


You cannot run the launchpad from the Tivoli Netcool Performance Manager DVD,and then install technology packs directly from the CD distribution.

Note: You can also install packs directly from the CD distribution by using thecommand line.

Installing a technology pack by using the command lineAbout this task

If you use the command line to install technology packs, specify the javacommand with the -Xmx512M and -jar options, as follows:

Procedure

$ java -Xmx512M -jar ProvisoPackInstaller.jarThe -Xmx512M option is required to allocate sufficient memory for the TechnologyPack Installer to successfully install multiple bundled and stand-alone technologypacks.

Incorrect SilverStream password specified during technologypack installationIn Tivoli Netcool/Proviso v4.4.3 or Tivoli Netcool Performance Manager, if youspecify an incorrect SilverStream password during a technology pack installation,the Technology Pack Installer writes an error message to the terminal emulator andnot to the launchpad GUI.

Incorrect port number displayed for Tivoli Integrated Portalduring technology pack installationThe Technology Pack Installer GUI always displays 16710 as the default portnumber for Tivoli Integrated Portal.

If you want to use a different port number, you must give the port number thatyou want for Tivoli Integrated Portal at the time of Tivoli Netcool PerformanceManager installation. Otherwise, the Technology Pack Installer displays an errormessage and you cannot proceed with the installation.

Note: The default Tivoli Integrated Portal port is changed from 16315 to 16710.You must replace the Tivoli Integrated Portal port value to 16710 to proceed withthe installation.

Downloading technology pack JAR filesWhen downloading the bundled JAR file and individual stand-alone pack JAR filesfrom the product distribution site by using the ftp command, make sure to specifythe binary option.

Installation order for SNMP collectors, HAM, and SNMPtechnology packsAbout this task

If you are setting up a new Tivoli Netcool Performance Manager environment andplan to use a High Availability Manager (HAM) in that environment, perform thefollowing tasks in the specified order:

Procedure1. Install all SNMP collectors.2. Configure and start the HAM.

Release summary 11

3. Install all SNMP technology packs.4. Perform the discovery.

Topology Editor does not support special characters in hostnamesIn Tivoli Netcool/Proviso v4.4.3 or Tivoli Netcool Performance Manager, theTopology Editor does not accept special characters when specifying a host name.

When you specify a value for the host name properties, specify a name with nospecial characters. For example, a host name such as APDEV-S-040 causes theTopology Editor to return errors, because it fails to accept the hyphen (-) in thehost name.

SSM Agent installer is available with the Technology PackBundle softwareThe SSM Agents installer is now delivered with the Tivoli Netcool PerformanceManager Technology Pack Bundle software in the following directory:$PVMHOME/bin.

This new path must be used instead of the one described in the User Guides of theTechnology Pack Bundle, which is out of date now.

Installing the SSM Agent:

Tivoli Netcool Performance Manager provides these files to support the installationof the SSM Agent, which you need if you purchased the Tivoli NetcoolPerformance Manager Technology Pack Bundle.

About this task

v Netcool/SSM Agent installation files Netcool/SSM Agent Version: netcool-ssm-version-operating_system.installer,

where:- version is the current version- operating_system is the name of your operating system- For example, netcool-ssm- 3.2.1-700-solaris-sparc.installer- For example, netcool-ssm- 4.0.0-1757-linux-x86.tar.gz

Netcool/SSM Agent Fix Pack: ssm32-fixpack-version-operating_system.run- For example, ssm32- fixpack-727-solaris.run- For example, ssm40- fixpack-10-linux-86.run

Netcool/SSM documentation, available for viewing and downloading on theinformation center at: http://www-01.ibm.com/support/knowledgecenter/SSTFXA_6.2.0/com.ibm.netcool_ssm.doc/welcome.htm- Netcool/SSM Administration Guide- Netcool/SSM Reference Guide- Netcool/SSM Release Notes- README.txt file

Note: First install the Netcool/SSM Agent, and then install the fix pack.

To install the Netcool/SSM Agent, follow these steps:


http://www-01.ibm.com/support/knowledgecenter/SSTFXA_6.2.0/com.ibm.netcool_ssm.doc/welcome.htmhttp://www-01.ibm.com/support/knowledgecenter/SSTFXA_6.2.0/com.ibm.netcool_ssm.doc/welcome.htm

Procedure

1. Change the permission of installation files to be executable.2. Review the Netcool/SSM Release Notes.3. Follow the instructions in the Netcool/SSM Administration Guide.

To install the fix pack, follow the instructions in the README.txt file includedin the software distribution.

Upgrade technology packsUse this information to determine whether your technology pack supports anupgrade to the January 2012 release.

To determine whether your technology pack supports an upgrade to the January2012 release without support from an IBM Professional Services representative, seeLatest versions of supported packs on page 20.

Ensure that you have the following documentation for your version of TivoliNetcool Performance Manager, in addition to these release notes:v Installing Technology Packsv Configuring Technology Packsv Upgrading Technology Packsv Installing Tivoli Netcool Performance Manager - Wireline Componentv Upgrading Tivoli Netcool Performance Manager - Wireline Componentv The configuration appendixes in the relevant Technology Pack User Guides for

technology packs released before 1.3-E release.

For information about how to access the user documentation, including coredocumentation, see Pack documentation on page vii.

Note: Before upgrading technology packs, you must read the notes provided inInterim fixes and fix packs on page 40 to review the interim fixes and fix packsthat must be installed for specific technology packs. After upgrading technologypacks, you must read Known issues and workarounds from Troubleshooting Packs todetermine whether there are any additional tasks that you must perform.

CAUTION:If a customized technology pack is installed at your site with modified content,and you reinstall the same pack, you might overwrite all customization. Checkwith your IBM Professional Services representative before reinstalling anexisting technology pack.

Critical technology pack upgrade notesThese notes refer to technology pack upgrade scenarios where you are running anearlier version of the pack and plan to upgrade to Tivoli Netcool/Proviso v4.4.3 orTivoli Netcool Performance Manager.

The following sections highlight critical technology pack upgrade notes that applywhen upgrading to Tivoli Netcool/Proviso v4.4.3 or Tivoli Netcool PerformanceManager. For more information about upgrading to Tivoli Netcool/Proviso v4.4.3or Tivoli Netcool Performance Manager, see the Upgrading Tivoli Netcool PerformanceManager - Wireline Component.

Release summary 13

CAUTION:If the previously described scenario applies to your pack upgrade, then youmust read the notes described in the following sections. Otherwise, thetechnology pack upgrade fails.

v Updating technology packs critical upgrade notev Alcatel-Lucent 5620 SAM Technology Pack critical upgrade note

Updating technology packs critical upgrade noteIf you are running a version earlier than 4.3-V of the following technology packsand you plan to upgrade to Tivoli Netcool/Proviso v4.4.3 or Tivoli NetcoolPerformance Manager, you must upgrade the pack to 4.3-V or later before youupgrade to Tivoli Netcool Performance Manager:v Alcatel-Lucent 5620 SAMv Cisco CMTSv Netflow IPFIX

Alcatel-Lucent 5620 SAM Technology Pack critical upgrade noteTo upgrade the Alcatel-Lucent 5620 SAM Technology Pack, you need the latestTechnology Pack Installer. If an earlier version of the Technology Pack Installer isused, the localization files are not updated on installation. Additionally, theupgrade might result in incorrect technology pack text.

To identify the version of your Technology Pack Installer, run the followingcommand:$ java -Xmx512M -jar ProvisoPackInstaller.jarVersion: 3.3.1.0_build_

Technology pack upgrade notesYou must read these notes before upgrading a technology pack.

The following sections discuss problems and workaround that must be followedwhen upgrading a technology pack. The sections are organized alphabetically, bypack name.

Upgrading Alcatel-Lucent 5620 SAM Technology PackThe following notes must be read before upgrading the Alcatel-Lucent 5620 SAMTechnology Pack:

Workaround for Service Tunnel navigation points labeled N/A:

This note describes a workaround to an issue where some Service Tunnelnavigation points are labeled N/A. This workaround is applied after upgradingthe Alcatel-Lucent 5620 SAM Technology Pack from 4.3-Q or 4.3-R to a laterversion of the pack.

If upgrading from the 4.3-Q or 4.3-R version of the Alcatel-Lucent 5620 SAMTechnology Pack, some Service Tunnel navigation points are labeled N/A. Todisplay a subscriber ID label instead of N/A you must run inventory andgrouping, delete the empty N/A groups. Then, rerun grouping to eliminate theN/A group. For more information, see the IBM Tivoli Netcool Performance ManagerDataMart Configuration Guide.


DataChannel parameter keys are converted to uppercase:

Beginning with Tivoli Netcool/Proviso v4.4.3, DataChannel parameters are locatedin the database. When the parameters are placed into the database, all of theDataChannel keys, or the portion of the parameter definition that appears to theleft of the equals sign (for example, DC_KEY=value), are converted to uppercase.

This issue can affect customers who are upgrading their environment to TivoliNetcool/Proviso v4.4.3 or Tivoli Netcool Performance Manager.

As most DataChannel keys are already in uppercase, this issue is unlikely to affectyour environment. If you have any lowercase or mixed-case DataChannel keys,change these keys to all-uppercase before upgrading your environment, to ensurethat your Tivoli Netcool Performance Manager components work properly.

Upgrading from Alcatel-Lucent 5620 SAM 4.3-Y Technology Pack:

When you want to upgrade Alcatel-Lucent 5620 SAM Technology pack to a laterversion, you must manually delete the %(samPortName rule from the Rule Editor ifthis rule exists.

About this task

To do this, follow these steps:

Procedure

1. Log in as pvuser (or the user name that you specified during installation) onthe system where DataMart is installed.

2. Source the DataMart environment using the following command:$ . /opt/datamart/dataMart.env

3. Run the following command to open the DataMart application:pvm

4. Click Rule Editor in the Resource tab. The Rule Editor window is displayed.5. Go to the following level:

NOC Reporting > Alcatel-Lucent 5620 SAM > SAM Router Health >Interfaces.

6. Locate the following rule:%(samSiteName)-%(samSiteId)

7. Expand this rule and select the following child rule:%(samPortName)

8. Delete the %(samPortName) rule.For more information on upgrading the Alcatel-Lucent technology pack toAlcatel-Lucent SAM 2.11.0.0 that is released in 1.3G, see the Pack Upgrade Guide.

Upgrading Cisco CBQoS Technology PackThe Cisco CBQoS Technology Pack, before 4.3-R, had dynamic properties that mustbe replaced by new static properties before upgrading the pack.

To fix this issue, you must run a shell script that is bundled with the technologypack. The following note describes how to extract the .tar file that contains thetechnology pack, patch, and a README. The README explains how to install thepatch.

Extracting the tar file that contains pack, interim fix, README, and shell script:

Release summary 15

About this task

To extract the .tar file, follow these steps:

Procedure

1. Log in to the server that is running Tivoli Netcool Performance ManagerDataMart by entering the user name and password that you specified wheninstalling DataMart. The default user name and password (as recommended inthe IBM Tivoli Netcool Performance Management: Installation Guide) are pvuser andPV.

2. Start a bash shell:$ bash

3. Change your working directory to the DataMart home directory(/opt/datamart, by default):$ cd /opt/datamart

4. Load the bash shell with the DataMart environment by sourcing thedataMart.env file:$ . /opt/datamart/dataMart.env

5. Download the .tar file that contains the technology pack, interim fix,README, and shell script to the/tmp directory. This .tar file can be on theproduct distribution site:https://www-112.ibm.com/software/howtobuy/softwareandservices

6. Extract the .tar file as follows, replacing with the name of the .tarfile:$ tar -vxf /tmp/

Upgrading Cisco CWM Technology PackIf you are running a version earlier than 4.3-V of the Cisco CWM Technology Packand plan to upgrade to Tivoli Netcool/Proviso v4.4.3 or Tivoli NetcoolPerformance Manager, there is an issue where the ODBC driver can produce SQLerrors that affect inventory for this pack.

About this task

Apply this workaround after you upgrade to Tivoli Netcool/Proviso v4.4.3 orTivoli Netcool Performance Manager, by doing the following tasks on eachDataChannel host in your environment:

Procedure1. Open an xterm session on the DataChannel host.2. Change your working directory to the DataChannel home directory

(/opt/datachannel, by default):$ cd /opt/datachannel

3. Using a text editor, open the dataChannel.env file.a. On Solaris systems, search for the LD_LIBRARY_PATH environment

variable.b. On AIX systems, search for the LIBPATH environment variable.

4. Add the $DC_PRODUCT_HOME/license path to the LD_LIBRARY_PATH orLIBPATH environment variables. For example:a. After adding the specified path, the LD_LIBRARY_PATH environment

variable on Solaris is similar to the following example:LD_LIBRARY_PATH=$DC_PRODUCT_HOME/license:$DC_PRODUCT_HOME/lib:$ORACLE_HOME/lib:$LD_LIBRARY_PATH


https://www-112.ibm.com/software/howtobuy/softwareandservices

b. After adding the specified path, the LIBPATH environment variable on AIXis similar to the following example:LIBPATH=$DC_PRODUCT_HOME/license:$DC_PRODUCT_HOME/lib:$ORACLE_HOME/lib:$LD_LIBRARY_PATH

5. Write and quit the dataChannel.env file.6. Load the shell with the DataChannel environment, by sourcing the

dataChannel.env file:$ . /opt/datachannel/dataChannel.env

7. Stop the AMGR (Application Manager). To manually stop the AMGR, follow thesesteps:a. Log in as pvuser on the host computer running the AMGR.b. At a shell prompt run the following command:

$ ps -edf | grep amgr | grep -v grep

The above command returns the process ID of the AMGR process.c. Stop the AMGR by killing the process ID returned in the previous step. This

process ID is represented by amgr_PID in the following example:$ kill -9 amgr_PID

8. Restart the AMGR. To manually restart the AMGR, follow these steps:a. Log in as pvuser on the host computer running the AMGR.b. At a shell prompt, change to the DataChannel/bin subdirectory. For

example:$ cd /opt/datachannel/bin

c. Enter the following command at a shell prompt:$ ./amgrw

9. Bounce (restart) any UBA that runs the Cisco CWM Technology Pack:$ dccmd bounce UBA..Where:v - Replace with the channel number that was configured for

this technology pack.v - Replace with the subchannel (also referred to as the

collector) number that was configured for this technology pack.

Upgrading Cisco IP Telephony Technology PackIf you are running a version earlier than 4.3-V of the Cisco IP TelephonyTechnology Pack and plan to upgrade to Tivoli Netcool/Proviso v4.4.3 or TivoliNetcool Performance Manager, there is an issue where the ODBC driver canproduce SQL errors that affect inventory for this pack.

About this task

Apply this workaround after you upgrade to Tivoli Netcool/Proviso v4.4.3 orTivoli Netcool Performance Manager, by doing the following tasks on eachDataChannel host in your environment:

Procedure1. Open an xterm session on the DataChannel host. Change your working

directory to the DataChannel home directory (/opt/datachannel, by default):$ cd /opt/datachannel

2. Using a text editor, open the dataChannel.env file.a. On Solaris systems, search for the LD_LIBRARY_PATH environment

variable.

Release summary 17

b. On AIX systems, search for the LIBPATH environment variable.3. Add the$DC_PRODUCT_HOME/license path to the LD_LIBRARY_PATH or v

environment variables. For example:a. After adding the specified path, the LD_LIBRARY_PATH environment

variable on Solaris is similar to the following example:LD_LIBRARY_PATH=$DC_PRODUCT_HOME/license:$DC_PRODUCT_HOME/lib:$ORACLE_HOME/lib:$LD_LIBRARY_PATH

b. After adding the specified path, the LIBPATH environment variable on AIXis similar to the following example:LIBPATH=$DC_PRODUCT_HOME/license:$DC_PRODUCT_HOME/lib:$ORACLE_HOME/lib:$LD_LIBRARY_PATH

4. Write and quit the dataChannel.env file.5. Load the shell with the DataChannel environment, by sourcing the

dataChannel.env file:$ . /opt/datachannel/dataChannel.env

6. Stop the AMGR (Application Manager). To manually stop the AMGR, follow thesesteps:a. Log in as pvuser on the host computer running the AMGR.b. At a shell prompt run the following command:

$ ps -edf | grep amgr | grep -v grepThe above command returns the process ID of the AMGR process.

a. Stop the AMGR by killing the process ID returned in the previous step. Thisprocess ID is represented by amgr_PID in the following example:$ kill -9 amgr_PID

7. Restart the AMGR. To manually restart the AMGR, follow these steps:a. Log in as pvuser on the host computer running the AMGR.b. At a shell prompt, change to the DataChannel/bin subdirectory. For

example:$ cd /opt/datachannel/bin

c. Enter the following command at a shell prompt:$ ./amgrw

8. Bounce (restart) any UBA that runs the Cisco IP Telephony Technology Pack:$ dccmd bounce UBA..Where:v - Replace with the channel number that was configured for

this technology pack.v - Replace with the subchannel (also referred to as the

collector) number that was configured for this technology pack.

Upgrading IP Multicast Technology PackThe note below specifies that you must delete entries from theinventory_subelements.txt file before you merge it with theip_multicast_inventory_subelements.txt file. You perform this task only whenupgrading the IP Multicast Technology Pack.

Deleting entries from the inventory subelements file:About this task

IP Multicast entries must be deleted from the inventory_subelements.txt filelocated in the datamart/conf directory before you merge it with theip_multicast_inventory_subelements.txt file, as described in the Netcool/Proviso IPMulticast Technology Pack User Guide.


Upgrading MIB-II 2.2.0.0 Technology PackThe note below explains the reason for retaining the original NOC reportinggrouping rules when upgrading the MIB-II Technology Pack(rfc_mib2_2.2.0.0_build_009.jar version).

Original NOC reporting grouping rules not overwritten:

When the MIB-II Technology Pack is upgraded, the new NOC reporting groupingrules are installed, but the original NOC reporting grouping rules are notoverwritten.

This leads to a situation where the same report is accessible using different reportnavigation paths in the portal. This is intended to enable customers to determinetheir own report navigation preferences.

Uninstalling the previous flow collector or Aurora NetflowCollector before you install the TNPMFLOW CollectorIf you are upgrading from the 4.3-T or 4.3-U NetFlow IPFIX Technology Pack, youmust uninstall the previous flow collector or Aurora Netflow Collector before youinstall the TNPMFLOW Collector.

Procedure1. Log on as the root user.2. For flow collector, follow these steps:

a. Stop the currently running flow collector by issuing the followingcommand:$ /opt/netcool/flowcoll/support/stop_flowcoll

b. Delete S22flowcollstart and K22flowcollstart from the /etc/init.d and/etc/rc3.d directories.

Note: For Aurora Netflow Collector, follow these steps:a. Stop the currently running Aurora Netflow Collector by issuing the

following command:aurora stop

b. Uninstall the Aurora Netflow Collector by issuing the following command:aurora deinstall

3. Install the NetFlow IPFIX Technology Pack using the instructions that areprovided in the IBM Tivoli Netcool Performance Manager: Pack Installation Guide.Using the root account, install the tnpmflow adaptor:a. Change to the following directory:

$ cd /opt/datamart/APFiles/cisco_netflow/adaptor

b. Extract the tnpmflow tar gunzip file:v $ gunzip tnpmflow-4.1.1.9-2013.06.13-sparc64.tar.gzv $ tar -xf tnpmflow-4.1.1.9-2013.06.13-sparc64.tar

4. Change to the tnpmflow directory and run the INSTALL script.

DataChannel parameter keys are converted to uppercaseBeginning with Tivoli Netcool/Proviso v4.4.3, DataChannel parameters are locatedin the database. When the parameters are placed into the database, all of theDataChannel keys, or the portion of the parameter definition that appears to theleft of the equals sign (for example, DC_KEY=), are converted to uppercase.

Release summary 19

This issue can affect customers who are upgrading their environment to TivoliNetcool/Proviso v4.4.3 or Tivoli Netcool Performance Manager.

As most DataChannel keys are already in uppercase, this issue is unlikely to affectyour environment. If you have any lowercase or mixed-case DataChannel keys,change these keys to all-uppercase before upgrading your environment, to verifythat your Tivoli Netcool Performance Manager components work properly.

Latest versions of supported packsLatest versions of supported technology packs and common packs.

List of latest supported packsThis table lists all the latest supported technology packs, common packs, and datamodels and provides information about supported platforms, upgrades, andcomplexity. The table also lists information related to the Technology Pack Installer,the single installation utility used to install technology packs. The letters N/A (NotApplicable) display in columns that do not apply to the item listed in the firstcolumn.

If you use an earlier version of a technology pack than that provided in thisrelease, you should consult the corresponding IBM Tivoli Netcool PerformanceManager Technology Pack Release Notes for that version.

Note: For information about supported vendor software versions and devices for atechnology pack, see the user documentation for that technology pack.

Important: IBM no longer supports the Tivoli Netcool/Proviso pre-v4.4.3 versionsfor technology packs from 1.3-E release onwards. The versions supported now areas follows:v Tivoli Netcool/Proviso 4.4.3v Tivoli Netcool Performance Manager 1.3.0v Tivoli Netcool Performance Manager 1.3.1v Tivoli Netcool Performance Manager 1.3.2v Tivoli Netcool Performance Manager 1.3.3v Tivoli Netcool Performance Manager 1.4


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rmul

as:

15R

epor

ts:

179

Prop

erti

es:

40

Alc

atel

8605

MM

AS

2.1.

0.0

UB

A(M

odel

)C

19Z

DE

NJu

ne20

08(4

.3-U

)

34.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3

4.3-

SYe

sSt

and

-al

one

Inve

ntor

yFo

rmul

as:

0C

olle

ctio

nFo

rmul

as:

19R

epor

ts:

6Pr

oper

ties

:3

Alc

atel

-Luc

ent

1353

NM

2.1.

0.0

UB

A(S

trea

m)

CZ

R1C

EN

Dec

2010

24.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3

4.3-

Mor

late

rYe

sSt

and

-al

one

Inve

ntor

yFo

rmul

as:

0C

olle

ctio

nFo

rmul

as:

12R

epor

ts:

12Pr

oper

ties

:2

Alc

atel

-Luc

ent

5620

SAM

Log

ToFi

le2.

4.0.

0U

BA

CN

0N7E

NJu

ly20

143

Tivo

liN

etco

olPe

rfor

man

ceM

anag

er1.

3.2

and

abov

e

Supp

orts

upgr

ade

from

Log

ToFi

le2.

3.0.

0

Yes

Stan

d-

alon

eIn

vent

ory

Form

ulas

:0

Col

lect

ion

Form

ulas

:36

0C

ME

Form

ulas

:23

4R

epor

ts:

365

Prop

erti

es:

244

Release summary 21

Tabl

e3.

Tech

nolo

gypa

cks

(con

tinue

d)

Pac

kn

ame

Ver

sion

Typ

eP

art

nu

mb

ereG

Ad

ate

Tie

rS

up

por

ted

pla

tfor

ms

Up

grad

efr

omL

ocal

izat

ion

file

sJA

Rfi

lety

pe

Com

ple

xity

Alc

atel

-Luc

ent

5670

RA

MD

epen

den

cies

:A

lcat

el-L

ucen

t56

20SA

MTe

chno

logy

Pack

vers

ion

2.10

.0.0

orla

ter

2.5.

0.0

UB

AC

N1P

GE

NO

ctob

er20

143

4.4.

3/So

lari

s9/

Sola

ris

10/

AIX

5.3,

Tivo

liN

etco

olPe

rfor

man

ceM

anag

er1.

3.1

and

abov

e

2.4.

0.0

Yes

Stan

d-

alon

eIn

vent

ory

Form

ulas

:0

Col

lect

ion

Form

ulas

:18

0R

epor

ts:

112

Prop

erti

es:

30

Alc

atel

-Luc

ent

5529

SDC

2.9.

0U

BA

(Str

eam

)C

N0N

8EN

July

2014

34.

4.3.

3/So

lari

s9/

Sola

ris

10/

AIX

5.3

Tivo

liN

etco

olPe

rfor

man

ceM

anag

er1.

3.1

and

abov

e

4.3-

Tor

late

rYe

sSt

and

-al

one

Inve

ntor

yFo

rmul

as:

0C

olle

ctio

nFo

rmul

as:

179

CM

EFo

rmul

as:

39R

epor

ts:

199

Prop

erti

es:

54T

hres

hold

s:4

Alc

atel

-Luc

ent

5620

SAM

2.14

.0.0

UB

A(H

ybri

d)

CIX

V5E

NA

pril

2014

3So

lari

s9/

Sola

ris

10/

AIX

5.3

Tivo

liN

etco

olPe

rfor

man

ceM

anag

er1.

3.1

and

abov

e

4.3-

Qan

dla

ter

Yes

Stan

d-

alon

eIn

vent

ory

Form

ulas

:0

Col

lect

ion

Form

ulas

:27

4C

ME

Form

ulas

:23

4R

epor

ts:

329

Prop

erti

es:

241

Alc

atel

-Luc

ent

5750

SSC

DH

CP

2.1.

1.0

SNM

PC

Z03

GE

NFe

b20

09(4

.3-W

)1

4.4.

3/So

lari

s9/

Sola

ris

10/

AIX

5.3

Not

appl

icab

le(n

ewpa

ckfo

r4.

3-W

)

Yes

Stan

d-

alon

eIn

vent

ory

Form

ulas

:1

Col

lect

ion

Form

ulas

:14

Rep

orts

:4

Prop

erti

es:

2

Arr

isC

MT

S2.

2.0.

0SN

MP

CZ

D68

EN

Mar

2010

(4.3

-Y)

24.

4.3.

3/So

lari

s9/

Sola

ris

10/

AIX

5.3

N/

AYe

sSt

and

-al

one

Inve

ntor

yFo

rmul

as:

3C

olle

ctio

nFo

rmul

as:

28R

epor

ts:

16Pr

oper

ties

:18

Arr

isC

MT

SD

OC

SIS

3.0

Dep

end

enci

es:M

IB-I

I

2.4.

0.0

SNM

PC

N1P

EE

NO

ctob

er20

142

Sola

ris

9/So

lari

s10

/A

IX5.

3Ti

voli

Net

cool

Perf

orm

ance

Man

ager

1.3.

1an

dab

ove

Arr

isC

MT

SD

OC

SIS

2.3.

0.0

Yes

Stan

d-

alon

eIn

vent

ory

Form

ulas

:9

Col

lect

ion

Form

ulas

:71

CM

E/

CSE

Form

ulas

:2

Rep

orts

:23

Prop

erti

es:

45

Ava

yaC

omm

unic

atio

nM

anag

erD

evic

eD

epen

den

cies

:MIB

-II

2.1.

0.0

SNM

PC

ZC

4AE

NM

ar20

10(4

.3-Y

)

14.

4.3.

3/So

lari

s9/

Sola

ris

10/

AIX

5.3

N/

AYe

sSt

and

-al

one

Inve

ntor

yFo

rmul

as:

5C

olle

ctio

nFo

rmul

as:

36R

epor

ts:

24Pr

oper

ties

:12


Tabl

e3.

Tech

nolo

gypa

cks

(con

tinue

d)

Pac

kn

ame

Ver

sion

Typ

eP

art

nu

mb

ereG

Ad

ate

Tie

rS

up

por

ted

pla

tfor

ms

Up

grad

efr

omL

ocal

izat

ion

file

sJA

Rfi

lety

pe

Com

ple

xity

Ava

yaC

omm

unic

atio

nM

anag

erV

oice

Qua

lity

and

CD

R

2.1.

0.0

UB

A(S

trea

m)

CZ

C4B

EN

Mar

2010

(4.3

-Y)

34.

4.3.

3/So

lari

s9/

Sola

ris

10/

AIX

5.3

N/

AYe

sSt

and

-al

one

Inve

ntor

yFo

rmul

as:

0C

olle

ctio

nFo

rmul

as:

23R

epor

ts:

8Pr

oper

ties

:5

Bri

xWor

x-

see

EX

FOB

rixW

orx

Cam

iant

SSL

2.1.

0.0

UB

A(M

odel

)C

19Z

KE

NJu

ne20

08(4

.3-U

)

34.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3

4.3-

Sor

late

rYe

sSt

and

-al

one

Inve

ntor

yFo

rmul

as:

0C

olle

ctio

nFo

rmul

as:

36R

epor

ts:

28Pr

oper

ties

:2

Cie

naTr

ansm

issi

on2.

1.1.

0U

BA

(Mod

el)

C19

ZFE

NJu

ne20

08(4

.3-U

)

34.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3

4.3-

Qor

late

rN

oSt

and

-al

one

Inve

ntor

yFo

rmul

as:

0C

olle

ctio

nFo

rmul

as:

35R

epor

ts:

9Pr

oper

ties

:14

Cis

coA

AL

5V

CC

(AT

MC

hann

elE

ndpo

int)

2.1.

1.0

SNM

PC

Z5M

ZE

NSe

p20

09(4

.3-X

)1

4.4.

3/So

lari

s9/

Sola

ris

10/

AIX

5.3

No

upgr

ade

path

No

Stan

d-

alon

eIn

vent

ory

Form

ulas

:1

Col

lect

ion

Form

ulas

:24

Rep

orts

:13

Prop

erti

es:

4

Cis

coC

atal

yst

Port

QoS

2.1.

1.0

SNM

PC

19X

TE

NJu

ne20

08(4

.3-U

)

14.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3

4.3-

Tor

late

rYe

sSt

and

-al

one

Inve

ntor

yFo

rmul

as:

1C

olle

ctio

nFo

rmul

as:

17R

epor

ts:

8Pr

oper

ties

:6

Cis

coC

BQ

oS2.

4.0.

0SN

MP

CN

0N3E

NJu

ly20

141

4.4.

3/So

lari

s9/

Sola

ris

10/

AIX

5.3

Tivo

liN

etco

olPe

rfor

man

ceM

anag

er1.

3.1

and

abov

e

4.3-

Por

late

rYe

sSt

and

-al

one

Inve

ntor

yFo

rmul

as:

6C

olle

ctio

nFo

rmul

as:

37R

epor

ts:

69Pr

oper

ties

:38

The

shol

ds:

16

Cis

coC

MT

S2.

2.1.

0SN

MP/

UB

A(H

ybri

d)

C1L

9HE

NA

ug20

08(4

.3-V

)

24.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3

4.3-

Tor

late

rYe

sSt

and

-al

one

Inve

ntor

yFo

rmul

as:

3C

olle

ctio

nFo

rmul

as:

71R

epor

ts:

39Pr

oper

ties

:22

Cis

coC

MT

SD

OC

SIS

3.0

Dep

end

enci

es:M

IB-I

I

2.2.

0.0

SNM

PC

I0C

ZE

NSe

p20

112

4.4.

3/So

lari

s9/

Sola

ris

10/

AIX

5.3

Tivo

liN

etco

olPe

rfor

man

ceM

anag

er1.

3.1

N/

AYe

sSt

and

-al

one

Inve

ntor

yFo

rmul

as:

10C

olle

ctio

nFo

rmul

as:

73R

epor

ts:

27Pr

oper

ties

:44

Cis

coC

WM

-se

eC

isco

WA

NM

anag

er

Release summary 23

Tabl

e3.

Tech

nolo

gypa

cks

(con

tinue

d)

Pac

kn

ame

Ver

sion

Typ

eP

art

nu

mb

ereG

Ad

ate

Tie

rS

up

por

ted

pla

tfor

ms

Up

grad

efr

omL

ocal

izat

ion

file

sJA

Rfi

lety

pe

Com

ple

xity

Cis

coD

evic

eD

epen

den

cies

:MIB

-II

2.5.

0.0

SNM

PC

IY0L

EN

Apr

il20

141

4.4.

3/So

lari

s9/

Sola

ris

10/

AIX

5.3

Tivo

liN

etco

olPe

rfor

man

ceM

anag

er1.

3.1

and

abov

e

4.3-

Hor

late

rYe

sSt

and

-al

one

Inve

ntor

yFo

rmul

as:

21C

olle

ctio

nFo

rmul

as:

34R

epor

ts:

24Pr

oper

ties

:27

Cis

coIP

SLA

2.4.

0.0

SNM

PC

IY0M

EN

Apr

il20

141

Tivo

liN

etco

olPe

rfor

man

ceM

anag

er1.

3an

dab

ove

4.3-

Qor

late

rYe

sSt

and

-al

one

Inve

ntor

yFo

rmul

as:

8C

olle

ctio

nFo

rmul

as:

93R

epor

ts:

94Pr

oper

ties

:31

Cis

coIP

SLA

Ad

min

istr

atio

n(f

orm

erly

,Cis

coSA

AA

dm

inis

trat

ion)

Dep

end

enci

es:M

IB-I

I

2.2.

1.0

SNM

PC

ZC

4CE

NM

ar20

101

4.4.

3/So

lari

s9/

Sola

ris

10/

AIX

5.3

Tivo

liN

etco

olPe

rfor

man

ceM

anag

er1.

3

4.3-

Por

late

rYe

sSt

and

-al

one

Inve

ntor

yFo

rmul

as:

1C

olle

ctio

nFo

rmul

as:

0R

epor

ts:

4Pr

oper

ties

:3

Cis

coIP

SLA

Eth

erne

t2.

1.0.

0SN

MP

CZ

C49

EN

Mar

2010

(4.3

-Y)

14.

4.3.

3/So

lari

s9/

Sola

ris

10/

AIX

5.3

N/

ASt

and

-al

one

Inve

ntor

yFo

rmul

as:

1C

olle

ctio

nFo

rmul

as:

21R

epor

ts:

12Pr

oper

ties

:6

Cis

coIP

Tele

phon

yD

epen

den

cies

:MIB

-II

2.5.

0.0

SNM

P/U

BA

(Hyb

rid

)

CIF

I8E

NJa

n20

131

4.4.

3/So

lari

s9/

Sola

ris

10/

AIX

5.3

4.3-

Ror

late

rYe

sSt

and

-al

one

Inve

ntor

yFo

rmul

as:

10C

olle

ctio

nFo

rmul

as:

236

CM

EFo

rmul

as:

34R

epor

ts:

105

Prop

erti

es:

10

Cis

coN

BA

R2.

1.1.

0SN

MP

C19

XZ

EN

June

2008

(4.3

-U)

14.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3

4.3-

Por

late

rYe

sSt

and

-al

one

Inve

ntor

yFo

rmul

as:

1C

olle

ctio

nFo

rmul

as:

6R

epor

ts:

16Pr

oper

ties

:7

Cis

coW

AN

Man

ager

2.1.

1.0

UB

AC

Z03

IEN

Feb

2009

(4.3

-W)

34.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3

4.3-

Por

late

rYe

sSt

and

-al

one

Inve

ntor

yFo

rmul

as:

0C

olle

ctio

nFo

rmul

as:

16R

epor

ts:

179

Prop

erti

es:

24

Con

ved

iaM

edia

Serv

er2.

1.1.

0SN

MP

C19

Z7E

NJu

ne20

08(4

.3-U

)

24.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3

4.3-

Sor

late

rYe

sSt

and

-al

one

Inve

ntor

yFo

rmul

as:

5C

olle

ctio

nFo

rmul

as:

52R

epor

ts:

12Pr

oper

ties

:8


Tabl

e3.

Tech

nolo

gypa

cks

(con

tinue

d)

Pac

kn

ame

Ver

sion

Typ

eP

art

nu

mb

ereG

Ad

ate

Tie

rS

up

por

ted

pla

tfor

ms

Up

grad

efr

omL

ocal

izat

ion

file

sJA

Rfi

lety

pe

Com

ple

xity

EC

IB

RA

S2.

1.0.

0U

BA

(Str

eam

)C

ZI8

TE

NA

ug20

10(4

.3-Z

)

34.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3

N/

AYe

sSt

and

-al

one

Inve

ntor

yFo

rmul

as:

0C

olle

ctio

nFo

rmul

as:

57R

epor

ts:

46Pr

oper

ties

:2

Em

piri

xH

amm

erX

MS

2.1.

0.0

UB

A(M

odel

)C

19Z

CE

NJu

ne20

08(4

.3-U

)

34.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3

4.3-

Tor

late

rYe

sSt

and

-al

one

Inve

ntor

yFo

rmul

as:

0C

olle

ctio

nFo

rmul

as:

40R

epor

ts:

19Pr

oper

ties

:2

EX

FOB

rixW

orx

2.2.

1.0

UB

A(M

odel

)C

Z03

HE

NFe

b20

09(4

.3-W

)3

4.4.

3/So

lari

s9/

Sola

ris

10/

AIX

5.3

4.3-

Ror

late

rYe

sSt

and

-al

one

Inve

ntor

yFo

rmul

as:

0C

olle

ctio

nFo

rmul

as:

54R

epor

ts:

52Pr

oper

ties

:6

Fram

eR

elay

Dep

end

enci

es:M

IB-I

I2.

2.1.

0SN

MP

CZ

5MX

EN

Sep

2009

(4.3

-X)

14.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3

4.3-

Hor

late

rYe

sSt

and

-al

one

Inve

ntor

yFo

rmul

as:

11C

olle

ctio

nFo

rmul

as:

77R

epor

ts:

101

Prop

erti

es:

3

Fujit

suM

SAN

2.1.

1.0

UB

A(M

odel

)C

19Z

HE

NJu

ne20

08(4

.3-U

)

34.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3

No

upgr

ade

path

Yes

Stan

d-

alon

eIn

vent

ory

Form

ulas

:0

Col

lect

ion

Form

ulas

:28

Rep

orts

:20

Prop

erti

es:

14

Gen

Ban

dC

20C

onve

rged

IPSo

ftsw

itch

2.6.

0.0

UB

AC

I6Q

PEN

Apr

il20

125

4.4.

3/So

lari

s9/

Sola

ris

10/

AIX

5.3

Tivo

liN

etco

olPe

rfor

man

ceM

anag

er1.

3.1

4.3-

YYe

sSt

and

-al

one

Inve

ntor

yFo

rmul

as:

0C

olle

ctio

nFo

rmul

as:

697

CM

EFo

rmul

as:

6R

epor

ts:

179

Prop

erti

es:

8

Hua

wei

N20

002.

1.0.

0U

BA

(Mod

el)

C19

Z8E

NJu

ne20

08(4

.3-U

)

34.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3

4.3-

Qor

late

rYe

sSt

and

-al

one

Inve

ntor

yFo

rmul

as:

0C

olle

ctio

nFo

rmul

as:

11R

epor

ts:

25Pr

oper

ties

:21

Hua

wei

Net

Stre

am2.

1.1.

0U

BA

(Mod

el)

CZ

03C

EN

Feb

2009

(4.3

-W)

14.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3

4.3-

Mor

late

rYe

sSt

and

-al

one

Inve

ntor

yFo

rmul

as:

0C

olle

ctio

nFo

rmul

as:

4R

epor

ts:

11Pr

oper

ties

:7

Hua

wei

T20

00Tr

ansm

issi

on2.

1.1.

0U

BA

(Mod

el)

C19

ZIE

NJu

ne20

08(4

.3-U

)

34.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3

No

upgr

ade

path

Yes

Stan

d-

alon

eIn

vent

ory

Form

ulas

:0

Col

lect

ion

Form

ulas

:66

Rep

orts

:7

Prop

erti

es:

13

Release summary 25

Tabl

e3.

Tech

nolo

gypa

cks

(con

tinue

d)

Pac

kn

ame

Ver

sion

Typ

eP

art

nu

mb

ereG

Ad

ate

Tie

rS

up

por

ted

pla

tfor

ms

Up

grad

efr

omL

ocal

izat

ion

file

sJA

Rfi

lety

pe

Com

ple

xity

Hua

wei

SNM

PC

BQ

oS2.

1.0.

0SN

MP

CI4

QG

EN

Jan

2012

14.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3Ti

voli

Net

cool

Perf

orm

ance

Man

ager

1.3.

1

N/

AYe

sSt

and

-al

one

Inve

ntor

yFo

rmul

as:

5C

olle

ctio

nFo

rmul

as:

36R

epor

ts:

24Pr

oper

ties

:10

Hua

wei

SNM

PD

evic

e2.

1.0.

0SN

MP

CI4

QH

EN

Jan

2012

14.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3Ti

voli

Net

cool

Perf

orm

ance

Man

ager

1.3.

1

N/

AYe

sSt

and

-al

one

Inve

ntor

yFo

rmul

as:

6C

olle

ctio

nFo

rmul

as:

6R

epor

ts:

10Pr

oper

ties

:22

Hua

wei

SNM

PN

QA

2.1.

0.0

SNM

PC

I4Q

IEN

Jan

2012

14.

4.3/

Sola

ris

9/So

lari

s10

/A

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