pacific dental conference retention speech - dr. jon strom
TRANSCRIPT
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DEALing with the TSUNAMI of DISINTEGRATING Dentistry in the
coming DECADES?
Dr. Jon Strom, DDS, FACD
RETENTION! RETENTION! RETENTION!
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RETENTION 1
Transition from Edentulous to Dentate Seniors1800’s to 1st half of 1900’s Surgical Extraction Dentures for Young Adults (Wales, Que.)Post WW II . Preventative Dentistry PrevailsBaby Boomers :Schools 1950’s- Health 2020’s
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Geriatrics and FRAIL ELDERLY!
Over 65’s outnumber Children and Young Adults as of 2016!
Chronic DiseasePolypharmacy and Xerostomia impact Oral
Hygiene StatusLack of mobility of Frail Elders inhibits Dental
Visits
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BABY BOOMERS
Dental History:Edentulous 1st 50 years of 20th CenturyAntibiotics changes the next 50 yearsDentists acquire hi-speed rotor, flourides and
hygienists. Population becomes more Dentulous.Peripheral Seal on Full Dentures loses
importance. Implants lock Dentures in place.Increased Dentate Population needs extra care
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SILVER TSUNAMI
Numbers of Frail Elderly about 22 per Dentist3,000 Dentists in BC, so 66,000 patients need
more oversight to maintain good oral health!Many are not accessing Dental Care. Need for
education and special protocol.Average patient over 65 visits Dentist every
Two Years. Inadequate supervision if General Health is compromised.
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Not FRAIL ELDERS
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Restorations Retain Teeth
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Dentition Retained for a lifetime
Adults are retaining Natural Dentition longer and Living Longer.
Good Oral Hygiene isof greater significance as Chronic Health Problems appear!
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Who is A FRAIL ELDER?
Slow Walkers:10 Seconds to walk 3 Meters!Unable to Stand from Seated Position with Arms crossed over Chest!
Hard of HearingComprehension and Memory DifficultyBette Davis said OLD AGE IS NOT FOR SISSIES! THE GOOD NEWS IS: IT DOESN’T LAST THAT LONG!
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Poor oral hygiene & Elders
RETENTION #2
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MEDICAL / DENTAL DISCONNECT
MEDICARE and Dental Care disconnect
MEDICARE :Coverage from Tonsils on Down
POLYPHARMACY : Oral Side Effects ignored
DENTISTRY: Out of Pocket Expense. Value?
LONG TERM CARE: Not Cognizant of Problem
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Dental Health and Aging
No relationship with age and Oral HealthRelationship between Chronic Diseases and
HygieneDissociation of Medical Profession from
implications of Oral Health and Medical Prognosis.
Dental Care restricted to Dental Clinics. Need for Outreach Protocol becomes obvious!
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Oral Hygiene
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Gingival Sulcus infection source of BacteremiaPneumonia if inspiration occurs!
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Alzheimers
Affects 4% of 75 Year Olds, 16% over 75, and 32% over 95 years of Age
This still means over 70% of over 90’s are mentally sharp!
Need some autonomy in Oral Hygiene CareIn Future Robotics may assist!
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Parkinson’s and Chronic Disease
Parkinson’s. XerostomiaPolypharmacy. Overuse of Drug TherapyLack of Information about side effects of
drugsXerostomia (Dry Mouth). Saliva production
and pH not often Considered.
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The Players Involved
A frail ELDER with Cognitive Problems may haveDecision makers involvedSuch as: Trustee, Spouse,Family Facilitator,
Doctor, Nursing Aide,Assigned Caretaker, Long Term Care
Facility Protocol must be consideredPrivacy Laws and Security Regs add Red Tape
and Complicate Treatment decisions
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RETENTION #3
26 % of Elders access Dental Office every Two Years Only 50% see value in maintaining Oral HealthPerception is: will lose teeth anywayDo not perceive General Health Status and Healthy
Mouth are relatedFamily, caregiver and Trustees not engagedCan this destructive perception be overcome?BY WHOM? -----PRACTICING DENTIST!
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Inform, Inform, Inform
Modern Information SYSTEMSWEBSITESMARTPHONESIntraOral cameras-3DE-mail: Text & PhotosOffice Ambassador for Frail EldersOffice ProtocolOral Science -Courses& Products
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PHOTO, SHARE, INTERNET
Oral Condition emailed for analysisA picture is worth 1,000 words
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PROTOCOL SUGGESTED
Early Education on Importance of Oral Health if General Health is Compromised
Present implications to patient before health is compromised. Age 60 is suggested
Provide healthy Patient with information in an Introductory Brochure. Provide Website Links.
Assure him that your Dental Clinic wishes to provide him appropriate care for his Lifetime
Have a Staff Member trained to so instruct on your office protocol
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Areas of Special Concern
Diet changes needed of special significanceList of drugs being used.Need for Hydration and
Oral rinses to mitigate Xerostomia.Effective Tooth Brushes and Toothpastes for each
stage of inhibited physical ability.Use of Xylitol Lozenges to inhibit Caries.Proper use of Chlorihexidrine Gels and Flouride
applications.Pilocarpine Lollipops to stimulate Saliva Production.
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Other Oral Hygiene Aids
WaterPikChewbrush PotentialChewstick Irony of toothbrush technology!Sanitation Issues.Bacterial
exposure.Ultraviolet,etc.Spending on Pets in US.$61 Billion.$6.5 in
Canada55-64 Year Olds spent most of any Age Group.
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BLIZZIDENT
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Prototype MOUTH BRUSH
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Need to ENROLL ALL PLAYERS
Need to Co Ordinate Health Care protocol for the Frail Elder
All need to be on Same Song SheetProvide as much Autonomy as possible for PatientSpecial needs in Nutrition, Drug Side effects,Oral
Hygiene instruments and Oral Hygiene Aids.Regular supervision and Updates for all PlayersWho will oversee this Co-ordinated Care?
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DIET & NUTRITION
Affects Oral Environment: pH of saliva, amount of saliva, Oral Flora, Calculus deposits, Bacterial constituents. Hydration
Refined Carbohydrates detrimental. WHO position.Sweden has AdoptedNew Nutritional Guidelines(FAT GOOD_REFINED CARBS BAD)Instruction and inception of a strict protocol needed
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DEAD FILESPatient Retention skills listed in Courses for DentistKeeping an on-file Patient beats enrolling a new one! Enroll all 65+ Patients into Lifetime ProgramPrepare them for Special Needs Your clinic Provides!3,000 Dentists in BC. Each G.P. has 22 Frail Elders.They often disappear from the Practice.Be prepared for Aging Dental Special needsInform them beforehand that Your office has a
Retention Protocol for FUTURE NEEDS!
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ONLINE RESOURCES
USERS are Patients, Dental Staff, Family, MD, Pharmacist
ACCESS LEVELS to Info and Protocols: Dentist,Staff,(Office Ambassador)
Patients, Ambassador, Family Support, Caretakers
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RETENTION, RETENTION, RETENTION
THE MESSAGE IS THIS: The DENTIST is the SOURCE to RETAIN
PATIENTS FOR A LIFETIMESO the PATIENT is ENABLED to RETAIN THEIR
TEETH AND DENTAL HEALTH FOR THEIR LIFETIME.
HOW: BY USING NEW TECHNOLOGY TO REACH OUT AND KEEP THE PATIENT INFORMED FOR THEIR LIFETIME.
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Who’ll care for the rapidly aging?
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Dr. Jon Strom, DDS, FACD
RETENTION! RETENTION! RETENTION!
/JONSTROMDDS