overview of the marketing package -...

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Overview of the Marketing Package Brenda Lundeen Micronet, Inc. ChamberMaster and MemberZone are services of MicroNet, Inc. micronetonline.com | chambermaster.com | memberzone.com Michelle Bursch Micronet, Inc. ChamberMaster and MemberZone are services of MicroNet, Inc. micronetonline.com | chambermaster.com | memberzone.com

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Page 1: Overview of the Marketing Package - ChamberMastercloud.chambermaster.com/userfiles/UserFiles/chambers/9001/File/... · • Allow member to input their own enhanced listing items

Overview of the Marketing Package

Brenda Lundeen

Micronet, Inc. ChamberMaster and MemberZone are services of MicroNet, Inc. micronetonline.com | chambermaster.com | memberzone.com

Michelle Bursch

Micronet, Inc. ChamberMaster and MemberZone are services of MicroNet, Inc. micronetonline.com | chambermaster.com | memberzone.com

Page 2: Overview of the Marketing Package - ChamberMastercloud.chambermaster.com/userfiles/UserFiles/chambers/9001/File/... · • Allow member to input their own enhanced listing items

• Please ask questions throughout Click Raise Hand to ask over the voice line

Type question in the Questions area

• Q&A at the end

• Help/Info > Marketing Package

Page 3: Overview of the Marketing Package - ChamberMastercloud.chambermaster.com/userfiles/UserFiles/chambers/9001/File/... · • Allow member to input their own enhanced listing items

Our session includes . . .

• Components of the Marketing Package

• Post banner ads

• Enhance a Online Directory Listing

• Ideas for packaging options

• Campaign process suggestions

• Marketing Package Guide document http://education.chambermaster.com/mp/mprg.pdf

• Length: Approximately 45 Minutes

Page 4: Overview of the Marketing Package - ChamberMastercloud.chambermaster.com/userfiles/UserFiles/chambers/9001/File/... · • Allow member to input their own enhanced listing items

Functions of Marketing Package

• Post an advertisement for Member

• Enhance a member’s Online Directory listing

• Create your own Marketing Promotion using

supplied materials

Page 5: Overview of the Marketing Package - ChamberMastercloud.chambermaster.com/userfiles/UserFiles/chambers/9001/File/... · • Allow member to input their own enhanced listing items

Implementation of Marketing Package

• Marketing tab in Members module

• Additional Web tab items in Members module

• Marketing Materials – available directly from Micronet

(contact Support)

Page 6: Overview of the Marketing Package - ChamberMastercloud.chambermaster.com/userfiles/UserFiles/chambers/9001/File/... · • Allow member to input their own enhanced listing items

Posting Advertisements

1/22/2014 6

Page 7: Overview of the Marketing Package - ChamberMastercloud.chambermaster.com/userfiles/UserFiles/chambers/9001/File/... · • Allow member to input their own enhanced listing items

Banner Placement Options

• Main Business Directory Search page

• Particular Business categories

• Other ChamberMaster/MemberZone pages i.e. Hot

Deals, Events, etc

• Any other non-ChamberMaster/MemberZone webpage

Page 8: Overview of the Marketing Package - ChamberMastercloud.chambermaster.com/userfiles/UserFiles/chambers/9001/File/... · • Allow member to input their own enhanced listing items

Sample Banner Ads

1/22/2014 8

Page 9: Overview of the Marketing Package - ChamberMastercloud.chambermaster.com/userfiles/UserFiles/chambers/9001/File/... · • Allow member to input their own enhanced listing items

Main Online Directory Search

Page

Sample Banner

Page 10: Overview of the Marketing Package - ChamberMastercloud.chambermaster.com/userfiles/UserFiles/chambers/9001/File/... · • Allow member to input their own enhanced listing items

Specific Category

Page

Sample Banner

Page 11: Overview of the Marketing Package - ChamberMastercloud.chambermaster.com/userfiles/UserFiles/chambers/9001/File/... · • Allow member to input their own enhanced listing items

Sample Banner All ChamberMaster/

MemberZone module pages; i.e. Hot Deals,

Events, Jobs, Weather, etc.

Page 12: Overview of the Marketing Package - ChamberMastercloud.chambermaster.com/userfiles/UserFiles/chambers/9001/File/... · • Allow member to input their own enhanced listing items

Sample Banner

Non-ChamberMaster/

MemberZone pages

i.e. Banner Ad on your Home Page

Page 13: Overview of the Marketing Package - ChamberMastercloud.chambermaster.com/userfiles/UserFiles/chambers/9001/File/... · • Allow member to input their own enhanced listing items

Steps to Add Banner

• In ChamberMaster/MemberZone Select desired Member in Members module

Click Marketing tab

Click Add Banners

Find step-by-step instructions under Help/Info > Marketing Package.

Page 14: Overview of the Marketing Package - ChamberMastercloud.chambermaster.com/userfiles/UserFiles/chambers/9001/File/... · • Allow member to input their own enhanced listing items

Non-ChamberMaster/MemberZone Page Banner • Insert provided iFrame code on your webpage including

the self-defined Context ID and your Chamber CCID Context ID – 101-199

CCID – provided by Micronet (ChamberMaster/MemberZone)

• Code <!-- *** CHAMBER BANNER AD. PLEASE DO NOT DELETE THIS CODE.*** -->

<div style=”text-align: center;”><p><iframe name="sponsors"

src="http://www.chambermaster.com/directory/jsp/Sponsors.jsp?ccid=297&context=199&rotate

=1&maxAds=10" frameborder="0" marginheight="0" marginwidth="0" scrolling="no"

width="480" height="60"></iframe></p></div>

<!-- *** -->

• Go to kb.chambermaster.com for the latest info

Page 15: Overview of the Marketing Package - ChamberMastercloud.chambermaster.com/userfiles/UserFiles/chambers/9001/File/... · • Allow member to input their own enhanced listing items

Non-ChamberMaster/MemberZone Selection

Specify your own context identifier that matches your iFrame code.

Page 16: Overview of the Marketing Package - ChamberMastercloud.chambermaster.com/userfiles/UserFiles/chambers/9001/File/... · • Allow member to input their own enhanced listing items

Enhanced Member Listing

1/22/2014 16

Page 17: Overview of the Marketing Package - ChamberMastercloud.chambermaster.com/userfiles/UserFiles/chambers/9001/File/... · • Allow member to input their own enhanced listing items

Search Results Enhancements

• 200 character search results summary

• Search results icon

• “Visit our website” link in search results

• 12 more keywords for a total of 20

• Priority Placement – random rotation among all

enhanced listings in the top of the category listing

Page 18: Overview of the Marketing Package - ChamberMastercloud.chambermaster.com/userfiles/UserFiles/chambers/9001/File/... · • Allow member to input their own enhanced listing items

Enhanced Search Results

Banner Ad Sponsorship & Top Priority Placement

Enhanced Search Results Logo

Enhanced Website Link

Enhanced Search Results Summary

Basic Listing Search Results

Enhanced Priority Placement

Page 19: Overview of the Marketing Package - ChamberMastercloud.chambermaster.com/userfiles/UserFiles/chambers/9001/File/... · • Allow member to input their own enhanced listing items

Priority Placement vs. Top Priority Placement

Members with banner ads receive Top Priority Placement

Members with enhanced listing receive Priority Placement

Page 20: Overview of the Marketing Package - ChamberMastercloud.chambermaster.com/userfiles/UserFiles/chambers/9001/File/... · • Allow member to input their own enhanced listing items

Member Page Enhancements

• 1600 character description (instead of 200)

• Photo gallery

• One YouTube video

• Five bullet points (may be linked to a URL)

• Logo

• Map link

Page 21: Overview of the Marketing Package - ChamberMastercloud.chambermaster.com/userfiles/UserFiles/chambers/9001/File/... · • Allow member to input their own enhanced listing items

Member Page. . .Before Enhancement

Page 22: Overview of the Marketing Package - ChamberMastercloud.chambermaster.com/userfiles/UserFiles/chambers/9001/File/... · • Allow member to input their own enhanced listing items

Member Page. . . After Enhancement

Member Logo

Display Video and/or Photos – Media Tab

Bulleted Items including URL links – Highlights Tab

1600 Character Description - About Tab

Map Link

Page 23: Overview of the Marketing Package - ChamberMastercloud.chambermaster.com/userfiles/UserFiles/chambers/9001/File/... · • Allow member to input their own enhanced listing items

Enabling Enhanced Listing

• Enable a single member Select desired Member in Members module

Click Web tab

Click Upgrade to Gold/Enhanced

Select Web Participation of Gold/Enhanced

Complete desired enhancements

• Contact [email protected] if you would like

to mass enable all members to an enhanced listing.

Find step-by-step instructions under Help/Info > Marketing Package.

Page 24: Overview of the Marketing Package - ChamberMastercloud.chambermaster.com/userfiles/UserFiles/chambers/9001/File/... · • Allow member to input their own enhanced listing items

Members Login Area

• Allow member to input their own enhanced listing items.

• Enable these selections for your member under Setup->

Member Login Area Options and Settings

• If enabled, members may input their own enhanced

listing items such as 200 character search results

summary, extra keywords, bullet items

• Search Results logo is enabled separately

Page 25: Overview of the Marketing Package - ChamberMastercloud.chambermaster.com/userfiles/UserFiles/chambers/9001/File/... · • Allow member to input their own enhanced listing items

Reports

1/22/2014 25

Page 26: Overview of the Marketing Package - ChamberMastercloud.chambermaster.com/userfiles/UserFiles/chambers/9001/File/... · • Allow member to input their own enhanced listing items

Marketing Package Reports

• Staff – Advertising module, and on Members’ Stats tab

• Members – Home Page Hits and Sponsor Ad Hits reports

in Member Info Center

Page 27: Overview of the Marketing Package - ChamberMastercloud.chambermaster.com/userfiles/UserFiles/chambers/9001/File/... · • Allow member to input their own enhanced listing items

Sponsor Ad Hits

• Available to both members and staff

Page 28: Overview of the Marketing Package - ChamberMastercloud.chambermaster.com/userfiles/UserFiles/chambers/9001/File/... · • Allow member to input their own enhanced listing items

Web Page Ad Hits

• Available to both members* and staff

*Must be enabled in Setup, Member Login Area Options and Settings

Page 29: Overview of the Marketing Package - ChamberMastercloud.chambermaster.com/userfiles/UserFiles/chambers/9001/File/... · • Allow member to input their own enhanced listing items

Comparative Report

• Compares

enhanced

members with

basic members

• Find in

Member’s stats

tab called

Sponsor

Benefit

Page 30: Overview of the Marketing Package - ChamberMastercloud.chambermaster.com/userfiles/UserFiles/chambers/9001/File/... · • Allow member to input their own enhanced listing items

View Sponsors Report

Page 31: Overview of the Marketing Package - ChamberMastercloud.chambermaster.com/userfiles/UserFiles/chambers/9001/File/... · • Allow member to input their own enhanced listing items

Banners/per Page Report

Page 32: Overview of the Marketing Package - ChamberMastercloud.chambermaster.com/userfiles/UserFiles/chambers/9001/File/... · • Allow member to input their own enhanced listing items

Sponsorship Ads Hits Reports

Page 33: Overview of the Marketing Package - ChamberMastercloud.chambermaster.com/userfiles/UserFiles/chambers/9001/File/... · • Allow member to input their own enhanced listing items

Sponsor Information Report

Page 34: Overview of the Marketing Package - ChamberMastercloud.chambermaster.com/userfiles/UserFiles/chambers/9001/File/... · • Allow member to input their own enhanced listing items

Web Participation report

Page 35: Overview of the Marketing Package - ChamberMastercloud.chambermaster.com/userfiles/UserFiles/chambers/9001/File/... · • Allow member to input their own enhanced listing items

How to Implement

1/22/2014 35

Page 36: Overview of the Marketing Package - ChamberMastercloud.chambermaster.com/userfiles/UserFiles/chambers/9001/File/... · • Allow member to input their own enhanced listing items

Package Options

• Pkg # 1 - Enhanced listing for member

• Pkg # 2 – Category Sponsor (banner in their category)

• Pkg # 3 – Banner on main Directory Search page and all

other CM module pages

• Optional Pkg between 2 & 3 could include a subset of all

pages offered in Pkg # 3.

Page 37: Overview of the Marketing Package - ChamberMastercloud.chambermaster.com/userfiles/UserFiles/chambers/9001/File/... · • Allow member to input their own enhanced listing items

Other Package Ideas

• Instead of multiple packages, offer a limited number of

Complete Packages with banner ads on ALL pages – very

exclusive – might equate to higher pricing

• With Non-CM page banners ads – you could offer ONE

home page banner ad that covers the cost of the

marketing package – all else is pure profit.

Page 38: Overview of the Marketing Package - ChamberMastercloud.chambermaster.com/userfiles/UserFiles/chambers/9001/File/... · • Allow member to input their own enhanced listing items

Campaign Process

• Focus on a set of concentrated campaign weeks -

banners can be set to expire after a contract period

• And/or as members join, include this as part of the

member options and renew with them at time of renewal

Page 39: Overview of the Marketing Package - ChamberMastercloud.chambermaster.com/userfiles/UserFiles/chambers/9001/File/... · • Allow member to input their own enhanced listing items

Included Resources

• Marketing Package Resource Guide

• Sample promotional materials

• Graphics, promotional articles, testimonials, and

web tip articles - - Material for 6 different

promotional pieces

• Sample pricing and forms

• Sample campaign timeline

http://education.chambermaster.com/mp/mprg.pdf

Page 40: Overview of the Marketing Package - ChamberMastercloud.chambermaster.com/userfiles/UserFiles/chambers/9001/File/... · • Allow member to input their own enhanced listing items

Helping Members Update Listing

• Member videos are available to share with members—

provide the URLs to desired videos

• Check them out at Help/Info->Videos, Webinars and Other Resources->Video Tutorials->For Members

Page 41: Overview of the Marketing Package - ChamberMastercloud.chambermaster.com/userfiles/UserFiles/chambers/9001/File/... · • Allow member to input their own enhanced listing items

Interested in fee-based consulting services for help in applying the Marketing Module to your overall

marketing and advertising strategies?

Contact Gena Buchite Email: [email protected]

Phone: 800-825-9171 x 318

Customer Quote: "We count on ChamberMaster. We've used ChamberMaster since 2008 to sell our website advertising. The ads they sell for us generate dependable royalties. Our members appreciate the personal help and great customer service the consultants offer, and the Chamber appreciates the annual revenues." Thanks! Brandy Beyer, Vice President of Operations Greater Tomball Area Chamber of Commerce

Page 42: Overview of the Marketing Package - ChamberMastercloud.chambermaster.com/userfiles/UserFiles/chambers/9001/File/... · • Allow member to input their own enhanced listing items

Questions or Assistance?

Help with the software? Please call Support

1-800-825-9171 x4 or click Request Support or email [email protected]

To purchase the Marketing Module – contact your sales representative or contact

[email protected] 800-825-9171 x5