Overview of ISO 9001 Implementation Steps

Presenter: Strahinja Stojanovic

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What are the steps in an ISO 9001 implementation project?

If you’re planning to implement ISO 9001…

… to succeed, you must gain the necessary knowledge for such a complex project.

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• Pitfalls in the implementation project

• How to speed up the implementation?

• Preparing for the implementation

• Steps in ISO 9001 implementation

• The biggest challenges in ISO 9001 implementation

Agenda

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• Lack of commitment

• Proceeding without a detailed plan

• Not meeting timelines

• Not establishing document templates early on in the project

• Misinterpretation of the standard

• Ineffective management review

Pitfalls in the implementation project

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• Consider external help.

• Avoid having one person for the entire project.

• Apply online solutions for task and document management.

How can you speed up the implementation?

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• Conduct a Gap Analysis.

• Develop the Project Plan.

• Assign responsibilities.

• Assign resources.

Preparing for the implementation

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Steps in ISO 9001 implementation

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4) Define processes and procedures

3) Define the scope of the QMS

1) Get management support

2) Define the context

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Steps in ISO 9001 Implementation

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8) Operate the QMS/Measure the system

7) Select a certification body

5) Implement processes and procedures

6) Train people and raise awareness

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Steps in ISO 9001 Implementation

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12) Certify the QMS

11) Take corrective actions

9) Conduct internal audits

10) Conduct management review

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• Getting management buy-in

• Getting the employees on board

• Decreasing the bureaucratic burden

• Making the transition

• Meeting the deadlines

Biggest challenges in ISO 9001 implementation

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Conclusion

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Failing to plan

means planning to fail.

Strahinja Stojanovic

Q & A

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