outsourcing business services

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outsourcing business services

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Page 1: Outsourcing business services

outsourcing business services

Page 2: Outsourcing business services

Business process outsourcing is known as the set of outsourcing, which includes contracting of the operations. Responsibilities will be given to third party For the business development purpose on contractual basis.

website: www.iccs-bpo.com

Page 3: Outsourcing business services

BPO SERVICES

website: www.iccs-bpo.com

Page 4: Outsourcing business services

Offshore Outsourcing – When a company contracts with a BPO outside it’s Country is called offshore Outsourcing.

Nearshore Outsourcing- When a company contracts with with a company’s neighbouring country.This is called nearshore outsourcing

TYPES OF BPO:

website: www.iccs-bpo.com

Page 5: Outsourcing business services

website: www.iccs-bpo.com

Page 6: Outsourcing business services

BPO is categorized into back office outsourcing; this includes functions of internal business. Internal functions includes human resources accounting, front office activities and finance. This includes customer services like contact centre service.

website: www.iccs-bpo.com

Page 7: Outsourcing business services

BENEFITS OF BPO

Organizational flexibility increase.

Increasing the speed of business processes.

A company may be able to grow at a faster pace as it will be less constrained by large capital expenditures for people

Growth goals of a company is maintained.

website: www.iccs-bpo.com

Page 8: Outsourcing business services

Corporate OfficeInsight Customer Call Solutions LTD. FB/B-1 Ext Mohan Co-operative Industrial Area. New Delhi - 110044Tel: +91 11 49920000Fax: +91 11 46063540Email: [email protected]

Branch OfficeInsight Customer Call Solutions LTD. Noida office Address C-133 B,Sector 2Noida -201301Email: [email protected]

www.iccs-bpo.com

Page 9: Outsourcing business services