outreach to adult education students kaye moore, 2009 eureka fellow san josé public library
TRANSCRIPT
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Outreach to Adult Education Students
Kaye Moore, 2009 Eureka Fellow
San José Public Library
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Outreach to Adult Education—Connecting Adult Students to the Library
Often overlooked for grant opportunities and partnerships
The library already has the resources!Successful partnership: serve them first
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Customer Base—Adult Ed
ESL—beginning to advancedMedical AssistingOffice SkillsGEDPre-GED Adult Basic Education High School DiplomaSteps to Enhance Professionalism
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Why Adult Education? Reduced…
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Surprises!
Personality and continuityGenerous inclusionStudent turnover is rapid…or, who are
these people?
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Keeping up the good work
More visitsMore varietyInfiltrating the ranks
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Outputs: Goals exceeded
8 is great, but 43 is betterMore than doubled # of students reached195 cards issuedComputers popular, but not the most
important thing to our studentsBought GED and Pre-GED textbooks
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Benefit to the end user
0%10%20%30%40%50%60%70%80%90%
100%
IncreasedAwareness of
LibraryServices
Will Visit theLibrary
Goal
Actual
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Benefit to the end user
Computer Class Goal: 75% would report the class helped their computer skills
Goal exceeded
0%10%20%30%40%50%60%70%80%90%
100%
Would attendagain
Recommendclass to others
Goal
Actual
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Benefit to the end user—change of plan
Students are on module system, resulting in constant turnover. Measurement difficult.
Follow-up surveys adapted to gauge library behaviors in the last 2 months
Of 380 students, 58% used the library at least once, but 28% had used it 3+ times!
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Benefit to the end user—Activity
0
5
10
15
20
25
30
35
40
45
Books DVDs Library Card Locations CDs
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Benefit to the end user—value added
GED support programComputer classes expandedLots of students in the buildingResumption of ESL Conversation ClubLaunching of ESL Book ClubContinued partnership with MetroEd
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What do you need?
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Investment pays off
Changing the fabric of the community through supporting new learners
Literally changing lives whether the student is reading a book, or touching a computer for the first time. They may be the first person in their family to get a degree, ever.