HR & Training Division Workshop on Excellence in Customer ServiceHR & Training Division Training on Microsoft Outlook

Learning Microsoft Outlook

to

WELCOME

HR & Training Division Workshop on Excellence in Customer ServiceHR & TRAINING DIVISION Training on Microsoft Outlook

MICROSOFTOUTLOOK

HR & Training Division Workshop on Excellence in Customer ServiceHR & TRAINING DIVISION Training on Microsoft Outlook

HR & Training Division Workshop on Excellence in Customer ServiceHR & TRAINING DIVISION Training on Microsoft Outlook

HR & Training Division Workshop on Excellence in Customer ServiceHR & TRAINING DIVISION Training on Microsoft Outlook

Outlook is often used in many offices and workplaces to help employees

communicate, manage their time, and organize meetings.

Microsoft Outlook

HR & Training Division Workshop on Excellence in Customer ServiceHR & TRAINING DIVISION Training on Microsoft Outlook

Home Screen

HR & Training Division Workshop on Excellence in Customer ServiceHR & TRAINING DIVISION Training on Microsoft Outlook

Tabs / Ribbon

HR & Training Division Workshop on Excellence in Customer ServiceHR & TRAINING DIVISION Training on Microsoft Outlook

Maximising / Minimising Tabs

HR & Training Division Workshop on Excellence in Customer ServiceHR & TRAINING DIVISION Training on Microsoft Outlook

Backstage View

HR & Training Division Workshop on Excellence in Customer ServiceHR & TRAINING DIVISION Training on Microsoft Outlook

Backstage View

HR & Training Division Workshop on Excellence in Customer ServiceHR & TRAINING DIVISION Training on Microsoft Outlook

Email Set-up

HR & Training Division Workshop on Excellence in Customer ServiceHR & TRAINING DIVISION Training on Microsoft Outlook

Email Set-up

HR & Training Division Workshop on Excellence in Customer ServiceHR & TRAINING DIVISION Training on Microsoft Outlook

Email Set-up

HR & Training Division Workshop on Excellence in Customer ServiceHR & TRAINING DIVISION Training on Microsoft Outlook

Email Set-up

HR & Training Division Workshop on Excellence in Customer ServiceHR & TRAINING DIVISION Training on Microsoft Outlook

Email Set-up

HR & Training Division Workshop on Excellence in Customer ServiceHR & TRAINING DIVISION Training on Microsoft Outlook

HR & Training Division Workshop on Excellence in Customer ServiceHR & TRAINING DIVISION Training on Microsoft Outlook

In this lesson, you'll learn about using Mail view to send and receive email messages. We'll also explain how to use the Compose window, add a signature, set an automatic

reply, and more.

HR & Training Division Workshop on Excellence in Customer ServiceHR & TRAINING DIVISION Training on Microsoft Outlook

Mail view1 2 3 4 5 6 7 8 9 10

HR & Training Division Workshop on Excellence in Customer ServiceHR & TRAINING DIVISION Training on Microsoft Outlook

Mail view

CLOSE

HR & Training Division Workshop on Excellence in Customer ServiceHR & TRAINING DIVISION Training on Microsoft Outlook

Mail view

CLOSE

HR & Training Division Workshop on Excellence in Customer ServiceHR & TRAINING DIVISION Training on Microsoft Outlook

Mail view

CLOSE

HR & Training Division Workshop on Excellence in Customer ServiceHR & TRAINING DIVISION Training on Microsoft Outlook

Mail view

CLOSE

HR & Training Division Workshop on Excellence in Customer ServiceHR & TRAINING DIVISION Training on Microsoft Outlook

CLOSE

Mail view

HR & Training Division Workshop on Excellence in Customer ServiceHR & TRAINING DIVISION Training on Microsoft Outlook

CLOSE

Mail view

HR & Training Division Workshop on Excellence in Customer ServiceHR & TRAINING DIVISION Training on Microsoft Outlook

CLOSE

Mail view

HR & Training Division Workshop on Excellence in Customer ServiceHR & TRAINING DIVISION Training on Microsoft Outlook

Mail view

CLOSE

HR & Training Division Workshop on Excellence in Customer ServiceHR & TRAINING DIVISION Training on Microsoft Outlook

CLOSE

Mail view

HR & Training Division Workshop on Excellence in Customer ServiceHR & TRAINING DIVISION Training on Microsoft Outlook

CLOSE

Mail view

HR & Training Division Workshop on Excellence in Customer ServiceHR & TRAINING DIVISION Training on Microsoft Outlook

send and receive email messages. We'll also explain how to use the Compose window,

add a signature, set an automatic reply, and more.

Mail view

HR & Training Division Workshop on Excellence in Customer ServiceHR & TRAINING DIVISION Training on Microsoft Outlook

Mail view1 2 3 4 5 6 7 8

HR & Training Division Workshop on Excellence in Customer ServiceHR & TRAINING DIVISION Training on Microsoft Outlook

Mail view

CLOSE

HR & Training Division Workshop on Excellence in Customer ServiceHR & TRAINING DIVISION Training on Microsoft Outlook

Mail view

CLOSE

HR & Training Division Workshop on Excellence in Customer ServiceHR & TRAINING DIVISION Training on Microsoft Outlook

Mail view

CLOSE

HR & Training Division Workshop on Excellence in Customer ServiceHR & TRAINING DIVISION Training on Microsoft Outlook

Mail view

CLOSE

HR & Training Division Workshop on Excellence in Customer ServiceHR & TRAINING DIVISION Training on Microsoft Outlook

Mail view

CLOSE

HR & Training Division Workshop on Excellence in Customer ServiceHR & TRAINING DIVISION Training on Microsoft Outlook

Mail view

CLOSE

HR & Training Division Workshop on Excellence in Customer ServiceHR & TRAINING DIVISION Training on Microsoft Outlook

Mail view

CLOSE

HR & Training Division Workshop on Excellence in Customer ServiceHR & TRAINING DIVISION Training on Microsoft Outlook

Mail view

HR & Training Division Workshop on Excellence in Customer ServiceHR & TRAINING DIVISION Training on Microsoft Outlook

Mail Signatures

CLOSE

HR & Training Division Workshop on Excellence in Customer ServiceHR & TRAINING DIVISION Training on Microsoft Outlook

Mail Signatures

CLOSE

HR & Training Division Workshop on Excellence in Customer ServiceHR & TRAINING DIVISION Training on Microsoft Outlook

Automatic Reply

CLOSE

HR & Training Division Workshop on Excellence in Customer ServiceHR & TRAINING DIVISION Training on Microsoft Outlook

HR & Training Division Workshop on Excellence in Customer ServiceHR & TRAINING DIVISION Training on Microsoft Outlook

Manage & Organize

you'll learn how to create folders, apply categories, and set rules. We'll also talk

about using flags to manage your messages and deleting messages from

your inbox.

HR & Training Division Workshop on Excellence in Customer ServiceHR & TRAINING DIVISION Training on Microsoft Outlook

Manage & Organize

CLOSE

1 2 3 4 5 6 7 8

HR & Training Division Workshop on Excellence in Customer ServiceHR & TRAINING DIVISION Training on Microsoft Outlook

Manage & Organize

CLOSE

HR & Training Division Workshop on Excellence in Customer ServiceHR & TRAINING DIVISION Training on Microsoft Outlook

Manage & Organize

CLOSE

HR & Training Division Workshop on Excellence in Customer ServiceHR & TRAINING DIVISION Training on Microsoft Outlook

Manage & Organize

CLOSE

HR & Training Division Workshop on Excellence in Customer ServiceHR & TRAINING DIVISION Training on Microsoft Outlook

Manage & Organize

CLOSE

HR & Training Division Workshop on Excellence in Customer ServiceHR & TRAINING DIVISION Training on Microsoft Outlook

Manage & Organize

HR & Training Division Workshop on Excellence in Customer ServiceHR & TRAINING DIVISION Training on Microsoft Outlook

Manage & Organize

CLOSE

HR & Training Division Workshop on Excellence in Customer ServiceHR & TRAINING DIVISION Training on Microsoft Outlook

Applying Rules….

CLOSE

Using Flags….

HR & Training Division Workshop on Excellence in Customer ServiceHR & TRAINING DIVISION Training on Microsoft Outlook

HR & Training Division Workshop on Excellence in Customer ServiceHR & TRAINING DIVISION Training on Microsoft Outlook

Address book

Export / Import address book (csv file)

HR & Training Division Workshop on Excellence in Customer ServiceHR & TRAINING DIVISION Training on Microsoft Outlook

HR & Training Division Workshop on Excellence in Customer ServiceHR & TRAINING DIVISION Training on Microsoft Outlook

HR & Training Division Workshop on Excellence in Customer ServiceHR & TRAINING DIVISION Training on Microsoft Outlook

HR & Training Division Workshop on Excellence in Customer ServiceHR & TRAINING DIVISION Training on Microsoft Outlook

HR & Training Division Workshop on Excellence in Customer ServiceHR & TRAINING DIVISION Training on Microsoft Outlook

HR & Training Division Workshop on Excellence in Customer ServiceHR & TRAINING DIVISION Training on Microsoft Outlook

HR & Training Division Workshop on Excellence in Customer ServiceHR & TRAINING DIVISION Training on Microsoft Outlook

HR & Training Division Workshop on Excellence in Customer ServiceHR & TRAINING DIVISION Training on Microsoft Outlook

HR & Training Division Workshop on Excellence in Customer ServiceHR & TRAINING DIVISION Training on Microsoft Outlook

HR & Training Division Workshop on Excellence in Customer ServiceHR & TRAINING DIVISION Training on Microsoft Outlook

HR & Training Division Workshop on Excellence in Customer ServiceHR & TRAINING DIVISION Training on Microsoft Outlook