Outcome focus support planning

Gary Bye

2000 –

1990 –

1983 –

1975 –

Who are you? What outcome?

The session

Outcomes in context What are outcomes The big outcomes Coventry outcome support plans Developing your own support plans Measuring outcomes Reporting on outcomes

Plan

Scope monitoring

Monitoring framework

Collect & manage data

Analyse data

Report

Reflect & change

Monitoring Cycle

What are outcomes for you

List outcomes for your project on post it notes

Focus oncustomer

Focus on organisation

Outcomes place

Input Process Output Outcome Impact

Context

Values

What are outcomes

Bread Your work

Maslow’s hierarchy of need

Focus oncustomer

Focus on organisation

Outcomes place

Input Process Output Outcome Impact

Context

Values

Outcomes

Direct Better exam results More funding In employment Fewer exclusions from

school

Indirect Better able to learn Sustainable funding Improved confidence Positive attitude to

school

Indicators

Behaviour Attitude Self reporting Observed

By youBy others

Monitored by 3rd party

National Outcomes

Improved Health & Wellbeing Improved Quality of Life Making a Positive Contribution Increased Choice and Control Freedom from Discrimination and Harassment Economic Wellbeing Maintaining Personal Dignity and Respect

Coventry - Big outcomes

Health & Wellbeing Choice & Control Economic & Educational participation Social & Community participation

Health & Wellbeing

Physical Health Mental Health Emotional Wellbeing Home Environment Safety & Security

Needs v Outcomes

Needs Assistance with

bathing 15 minute personal

care call every day

Meals to be provided Staff time to cook meals

Outcomes Being clean and

comfortable A bath 3 times a week

and using moisturiser.

To learn to make cold snacks

Support staff to teach person to make sandwiches

Your Support Plan

Making a support plan

Measuring outcomes

Qualitative Stories Goals Comments

Quantitative Scale based

questionnaire Distance travelled Coding free text

Common tools

Policy documents

3rd PartyInfo

Casenotes

Official info

Documents

Structuredforms

Complaints

Suggestionbox

Stories

Observation

Focus Groups

Creativetools

Diaries

Interviews

Questionnaires

Directresponse

Quantitative tool

Qualitative Tools

Support Diary Stories Photo’s

LA Monitoring

Reporting Outcomes

Reports

Beware

Measuring effects behaviour The researcher can change the outcome

www.life-path.org.uk

Bread is the key to outcomes!