Outcome not Output A story of Lean UX Adoption

Codemotion Rome, Italy – 11/04/2014 CC BY-NC-SA 3.0 - http://creativecommons.org/licenses/by-nc-sa/3.0/

STEFANO MARASPIN

http://www.mvlabs.it/

ENTERPRISE DEVELOPMENT

REWIND

TEXTBOOKS

PROJECT DELIVERY

CUSTOMER REACTION

Moving to Agile…

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http://popdigital.ca/2013/01/19/the-agile-drupalist/

HAPPY CUSTOMERS

IN TIME, WITHIN BUDGET

MEETING EXPECTATIONS

REALLY?

WHOSE EXPECTATIONS?

USER STORIES

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19

CUSTOMER

CUSTOMER USER

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TOOLS VS GOALS

USERS PERSPECTIVE

UX Design Before Development

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http://www.flickr.com/photos/magia3e/5990317864/

Done upfront

ANALYSIS TAKES TIME

SOMETIMES TOO MUCH…

UCD OR AGILE?

THE TYRANNY OF OR

The Zero Sprint Approach

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http://www.flickr.com/photos/magia3e/5990317864/

Week One Week Two

BEWARE OF HAND OFFS

BEWARE OF HAND OFFS

BEWARE OF HAND OFFS

BEWARE OF HAND OFFS

BEWARE OF HAND OFFS

US VS THEM

SHARED GOAL

Welcome Agile UX

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http://www.flickr.com/photos/magia3e/5989772879

CROSS FUNCTIONAL TEAM

T-Shaped Professionals

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Breadth of Knowledge

Tech

nica

l Dep

th

USER NEEDS

BUSINESS GOALS

USER NEEDS

BUSINESS GOALS

PROJECT COSTS

PARALYSIS

GROUPTHINKING

ABILENE PARADOX

THE LEADER ROLE

• Leader shall be impartial (at least at first)

• Divide group, then reunite to air differences

• Welcome outside feedback

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SUPER HEROES

COLOCATION

ARTIFACTS

Personae

Source: MV Labs Project – Images with Creative Commons License from the web

NOT JUST ROLES

PROTO-PERSONAE

VALIDATING USER STORIES

AVOIDING WASTE

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MEET CARLA

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WIREFRAMES

STYLE GUIDES

UBIQUITOUS LANGUAGE

WORK EXTERNALIZED

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SPECIFICATION BY EXAMPLE

• Acceptance Criteria • Documentation • Regression

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100% TEST COVERAGE?

Agile practitioners don’t adopt processes. They adapt according to the current context

- A. Hunt

REQUIREMENTS

OR HYPOTHESIS?

what?

how

why?

features

features

outcomes

Outcome not output

Thank you for your attention

Stefano Maraspin @maraspin

Resources

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Resources

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@maraspin

Photo Credits • http://www.flickr.com/photos/stevedave/2975730348 • http://www.flickr.com/photos/pedromourapinheiro/2348331422 • http://www.flickr.com/photos/wallyg/2421926775 • http://www.flickr.com/photos/seemsfinehamburg/4514890993 • http://www.flickr.com/photos/gary_dunaier/2404403331 • http://www.flickr.com/photos/gary_dunaier/2404402271 • http://www.flickr.com/photos/whartz/1404593421/ • http://www.flickr.com/photos/midatlanticbulldogrescue/2143620643 • http://www.flickr.com/photos/manicstreetpreacher/3725005364/ • http://www.flickr.com/photos/jakuza/2728096478/ • http://www.flickr.com/photos/lucasvieira/2551532145/ • http://www.flickr.com/photos/dlp/6097111286/ • http://www.flickr.com/photos/captain-k/3872566862/ • http://www.flickr.com/photos/bk1bennett/2969083199/ • http://www.flickr.com/photos/sunnyuk/3240916291/ • http://www.flickr.com/photos/practicalowl/4098547561/ • http://www.flickr.com/photos/marksinderson/6973804350 • http://www.flickr.com/photos/altgnjoey/9614493371/ • http://www.flickr.com/photos/cdevers/5770961200 • http://www.flickr.com/photos/unitopia/3179070407 • http://www.flickr.com/photos/chubbybat/1751149642 • http://www.flickr.com/photos/themichaelsmith/4399654643 • http://www.flickr.com/photos/jpartogi/4131283193 • http://www.flickr.com/photos/tomcarbone/2817253412/ • http://www.flickr.com/photos/singapore2010/4903325071/ • http://www.flickr.com/photos/mikecogh/8698837600/ • http://www.flickr.com/photos/markusthorsen/3091394736/ • http://www.flickr.com/photos/szene/4763604492/ • http://www.flickr.com/photos/jordoncooper/79555741/

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Stefano Maraspin @maraspin