our services - mhwirth · our experienced technical specialists and quick ... running with minimal...
TRANSCRIPT
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Our Services
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MHWirth in Brief
Our company vision drives an unparalleled commitment to quality and major economic advantages for our customers and stakeholders.
With a remarkable legacy founded more than a century ago, MHWirth has transformed into a brand reflective of our robust company strategy and compelling ambitions.
Our reputation is preserved through a winning combination of values, people and innovative technologies, proven by a respected track record and a vast collection of customer success stories.
MHWirth is a leading global provider of first-class drilling solutions and services designed to offer our valued customers with the safer, more efficient and reliable alternative. Our knowledge and technologies span from reservoir to production and through the life of the field.
MHWirth has a global reach covering five continents with offices in 13 countries. Drawing upon our global market success, we continue to seize opportunities through an established strong regional presence.
Our dedicated professionals consistently strive to enhance customer satisfaction and form meaningful collaborations by creating a personalized experience.
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MHWirth’s values are a testament to our commitment to each other, our customers and our stakeholders. We strive for excellence without compromising on integrity. These six values serve as a roadmap towards cultivating a positive workplace and fulfilling our corporate strategy with pride. Our brand proposition is empowered through the consistent adoption of these values.
Customer First
Shareholder Value
HSSE Mindset
Employee Engagement
Customer Experience
Delivering Quality Results
Our Values
Performance With a Purpose
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Content
Drilling Lifecycle Services | 6Total Cost of Ownership Lifecycle Approach Global Reach and Local Support
Support Services | 10Service Account ManagementGlobal Operational Support Center
Overhaul, Installation & Commissioning | 12OverhaulInspectionRig Storage and ReactivationEquipment Installation and CommissioningEquipment Exchange BankUpgrade EngineeringLogistics
Optimization Services | 17 Maintenance & Performance OptimizationTraining
Spare Parts | 21Spare Parts Services
Contacts
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1Drilling Lifecycle ServicesWith a global footprint and an eye towards cost effectiveness; our Drilling Lifecycle Services are here to support you throughout the lifetime of your operation
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1 | Drilling Lifecycle Services
Total Cost of Ownership
Total cost of ownership (TCO) is a cost estimate intended to help you better determine the direct and indirect costs of your complete rig package.
We go beyond the initial manufacturing cycle times and costs associated with the project and include a comprehensive look at the total cost of ownership.
Reduced total cost of ownership
By moving from a time based approach to a condition based maintenance approach, we are able to maximize the life of your equipment and lower the total cost of ownership.
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Lifecycle Approach
Success depends on superior service and support throughout the life of the product.
Our offerings are diverse, flexible and tailored to meet your needs. We deliver globally integrated services and support. Our highly competent service engineers and technical personnel are ready to assist you with any service requirements.
Service and support throughout the life of the product
1 | Drilling Lifecycle Services
� Overhaul � Equipment installation � Commissioning
Operate
� Logistics � Upgrade engineering � Spare parts� Inspection services
� Equipment exchange bank
Prepare and Plan Evaluate
� Training and performance optimization� Inspection services� Condition based maintenance and condition monitoring
� Service account management� 24/7 technical support
Implement
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1 | Drilling Lifecycle Services
Global Reach and Local Support
We offer services to over 500 rigs around the world and know when you need support, you cannot afford to wait. That is why each rig we support has a dedicated service account manager (SAM) located close to your operations.
Lifecycle support is offered from our locations around the world, including main service offices in strategic regions.
Brazil
USA
Singapore
Norway
UK
Azerbaijan
Support when you need it
Canada
GermanySouth Korea
China
India
UAE
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2 Support ServicesOur experienced technical specialists and quick response times help you achieve optimal equipment performance
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2 | Support Services
Service Account Management
Direct communication enables us to meet your needs effectively and expedite critical issues when the need arises. Our dedicated service account managers (SAMs) are your link to our onshore support network.
As the single point of contact for both your rigs in operation and our internal technical support teams, our SAMs provide advice and a unique doorway to our global expertise and competence.
Our SAMs expedite requests as efficiently as possible, and give you the personal attention and partnership required to resolve your issues.
Our SAMs connect the right resources together to solve the challenges you face during operations
Our myDrilling™ technology is an interactive, web-based communication platform developed by MHWirth for our customers. It shows on-going correspondence and accurate information to your rig crew at the right time.
Global Operational Support Center
Our technical support is available for you 24 hours a day, 7 days a week
Technical support includes: � Software � Hydraulic � Mechanical � Electrical
Our 24/7 Support Center has dedicated support personnel available for immediate technical support 24 hours a day.
For reported software issues, the installed remote diagnostics system on the rig will often be the primary tool for troubleshooting. Our support engineers can monitor and troubleshoot on drilling control and monitoring systems delivered by MHWirth.
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3 Overhaul, Installation & CommissioningFrom single equipment maintenance to comprehensive maintenance packages, our maintenance offering supports the full lifecycle of our products
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3 | Overhaul, Installation & Commissioning
Inspection
Overhaul
Our rig inspection program is proactive and equipment specific. With the use of annual and pre-class inspections as well as condition monitoring tools we are able to detect faults early.
All inspections are carefully prepared by reviewing and analyzing the maintenance and usage history. After the equipment inspection, test results and potential degradation issues are identified and reported to you. Our technical support professionals provide you with detailed advice on the appropriate Scope of Work (SOW) for maintenance to increase your rig’s uptime.
With improved maintenance planning, potential HSSE and commercial risks of maintenance are minimized.
The first phase is to identify the status of the equipment. This results in fact-based decision support material, covering both the equipment status and an evaluation of performance enhancing upgrade opportunities.
The assessment and planning phase results in a clear Scope of Work (SOW) with identification of critical
Our inspection services enable specific, condition based planning of maintenance
materials and source. Experienced project managers provide decision support which helps to ensure realistic time assessments.
In the execution phase, materials are prepared and used for either overhaul and repairs or directly for installation and commissioning.
Identify Status Assess and Plan Execute Work
Inspection Program
Simulator Training
Project Management
Material Resources
Overhaul Process
Installation & Commis- sioning
Agreeon SOW
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3 | Overhaul, Installation & Commissioning
Rig Storage and Reactivation
Many of our customers experience challenges when reactivating a stacked rig due to degraded equipment and unknown condition of the equipment.
As an original equipment manufacturer (OEM), MHWirth provides reliable, safe and efficient rig storage and reactivation services to ensure efficient and predictable reactivation process. This will qualify your equipment for an extension of Certificate of Compliance (COC).
OEM documented condition of equipment will benefit you for new drilling contracts
Depending on our customers’ operational needs, MHWirth can provide a full package of reactivation services. Our service account managers (SAMs) will support and guide you during the reactivation process.
COC extension
Preservation and Storage
Rig Inspection Training Performance Optimization
Equipment Preparation
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Equipment Exchange Bank
With our equipment exchange bank, we keep your rig running with minimal disruption to your operations.
Located in strategic regional hubs, our equipment exchange bank enables you to have immediate access to operational equipment without the wait.
Operational ready equipment close to your rig
3 | Overhaul, Installation & Commissioning
Equipment Installation and Commissioning
From installation and commissioning and throughout the decommissioning process, we are your original equipment manufacturer (OEM) partner for the lifetime of the equipment.
We provide the technical expertise to properly handle all the phases of the equipment installation and removal process, ensuring your equipment assets are expertly cared for.
Our experienced commissioning engineers will install the equipment in the safest; most efficient way possible and according to all required HSSE regulations. With our in-depth equipment knowledge as an OEM, we provide safe and efficient installation and commissioning on all our products.
Hardware-in-the-loop (HIL) tests and advanced simulation tools are used to ensure our products will meet your needs before they go into the field. Doing this helps to identify critical issues before they arise, saving you time and money. Our execution of commissioning is based on clear processes and communication making sure the job is done on time and on budget.
Fast and safe removal of equipment
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3 | Overhaul, Installation & Commissioning
Logistics
Our regional equipment exchange banks and stock of all critical spare parts, enable us to keep delivery times to a minimum enabling you to focus on critical rig operations and uptime.
Global availability and short lead times on spare parts
Upgrade Engineering
As an original equipment manufacturer (OEM) we know how equipment and systems should interface, enabling us to find the best solution for your upgrade.
Our engineering services team can provide you with the support needed whether it is equipment or system based maintenance.
As OEM we have the in depth technical knowledge of the equipment and interfaces needed to provide effective solutions
Our upgrade engineering services are available for all of our OEM equipment as well as for the integration of third party equipment.
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4 Improving efficiency and cost through our services
Optimization Services
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4 | Optimization Services
We understand that optimizing drilling operations requires solid and reliable data. All our optimization services are process-based.
High-quality data and analytics are the foundation for our optimization services; powered by our prognostic health management tool and our performance analyzer. They are basis for an accurate strategy definition and fact-based decisions.
By capturing thousands of parameters, from operator inputs to component operating characteristics, our independent Riglogger™ technology preserves the history of the drilling process.
Drivers for Improved Well Costs
Reduced OPEX � Reduce Maintenance costs � Reduce need for equipment
overhauls and upgrades � Improve equipment reliability � Improve HSSE performance � Avoid unplanned maintenance/
non-productive time � Reduce time for revision stops
Increased meters per day � Increase drilling speed � Prevent unwanted well events � Minimize downtime and waiting time � Improve rig layout to support efficient
operations
� Continuous improvement process � Flexible and customized
recommendations based on the actual usage and design
� The ideal lifecycle partner for your rig
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4 | Optimization Services
Maintenance Optimization
Continuous maintenance optimization is enabled through condition monitoring, advisory and input from maintenance plan and strategy. In that way the rig owner will know the remaining useful life of the equipment. We advise on optimal maintenance and replacement schedule.
Close collaboration and support to help you set and reach performance targets
Performance Optimization
The performance optimization process monitors and analyzes the crew performance and the technical bottlenecks and will advise on continuous improvements. These will be implemented through training and technical upgrades to optimize your drilling performance.
As a certified supplier of condition monitoring services, we support continuous class
Deliverables: � Condition based maintenance enablers � Optimized maintenance program � Up front scope of work definition for repairs/
overhaul � Continuous class certification
Deliverables: � Performance monitoring and analysis � Performance reporting � Digital twin for testing and definition of technical
limit � Performance training and upgrades
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4 | Optimization Services
Training
We offer client specific training to increase your personnel’s learning curve; focusing on operational efficiency and safety for new and experienced personnel. Our drilling simulators are a cost effective, risk free training method that puts your personnel in rig specific, realistic drilling environments.
Using the data provided by our Riglogger™
technology, we are able to gain insight into how the equipment has been used and performed, allowing us to better plan training of your crew and optimization of your rig.
To bring your rig crew to the next performance level MHWirth’s crew optimization services combine
State-of-the-art facilities and training
original equipment manufacturer (OEM) specialized training with qualified OEM performance optimization instructors.
Our training: � Facilitates safer operations and better HSSE
performance � Improves productive time and operational
performance
eLearning Classroom Training
Practical Training
Crew Optimization
Simulator Training
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5 Spare PartsAs your original equipment manufacturer spare parts supplier with a regional presence, our goal is to keep your rigs running
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5 | Spare Parts
Spare Parts Services
We understand when you need spare parts every minute matters. That is why our strategic regional locations are available for consultancy. We have stocks located globally, helping to keep your cost of inventory to a minimum. From the ability to check spare parts availability online or to talk to a spare parts professional in person, we make it easy for you to find the spare parts you need.
AvailabilityWe have centralized stocks in Norway and Germany to urgently support all customers globally. Stocks located at other regional locations will equally be ready to ship available parts in case of emergencies.
ServicesProfessional spare parts consultancy is day-to-day business for our dedicated personnel. For new rigs and installations we cooperate closely with our customers to optimize stock levels prior to entering the operation. For existing installations we offer inventory optimization services.
� Centralized stocks in Norway and Germany
� Regional stocks
QualityOur spare parts combine the quality of an original equipment manufacturer (OEM) at competitive prices. Delivering spare parts on-time is a key factor for ensuring optimal operation. Such performance is one of our top priorities.
Obsolete PartsOccasionally, parts are obsolete due to end of lifetime (EOL) or being replaced by newer versions. To keep you up to date, we routinely issue bulletins that provide details on obsolete parts. If a redesign is needed, our service account managers (SAMs) will assist you in finding proper solutions.
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Contacts
Asia25 Benoi Lane Singapore 627800+65 6262 6633
Unit 18A, Tower B, ShinMay Union Square506 Shang Cheng RoadPudong New DistrictShanghai 200120China+86 21 6109 9175
Room 605, Building No. 1Blue Castle International Centre3 West Dawang RoadChaoyang DistrictBeijing 100026China+86 10 5367 4849
Powergas House, I-Think Techno Campus, Beta Building, 4th Floor Zone-3, Kanjurmarg (East)Mumbai 400 042 India+91 22 6706 6441/42
5th Floor, 105, Yongso 1-gil, Geoje Gyeongnam 53301South Korea+82 55 682 5491
Middle EastLvl. 20, Platinum TowerJumeirah Lakes TowersDubai United Arab Emirates+971 4 550 6200
Al Hilal Building, Al Falah RoadAbu DhabiUnited Arab Emirates+971 4 550 6200 (Dubai office)
North America
28377 FM 529Katy, TX 77493 USA +1 281 371 2424
7611 Lake Road South, Bldg 100036605 Mobile, AlabamaUSA+1 281 371 2424
Suite 511, 215 Water StreetAtlantic PlaceSt. John’s, NL A1C 6C9Canada +1 709 757 4500
South AmericaRua Sergio Roberto Francos/n Quadra 03 ParteCEP 27932-354 Macaé, RJBrazil+55 22 2141 3100
Avenida Rio Branco 1 Building RB1, 5th floor, room 501 CEP 20090-003 Rio de Janeiro - RJBrazil+55 21 2122 4401
Australia96 Raubers Road, NorthgateQueensland, 4013Australia+61 7 3164 9000
HeadquartersButangen 20, 4639 KristiansandNorway +47 3805 [email protected] mhwirth.com
Global Operational Support Center24/7 technical support for critical issues on operational rigs +47 3805 7911+47 9911 2000 [email protected]
EuropeMaskinveien 9, 4033 StavangerNorway+47 5164 8989
Snarøyveien 36, 1364 FornebuNorway+47 3805 7000
Nedrevei 8, 3183 HortenNorway+47 3805 7000
Stamsøyveien 6, 4580 LyngdalNorway+47 3805 7000
Kölner Strasse 71-7341812 ErkelenzGermany+49 2431 830
Fyvie Building Howe Moss Avenue, Dyce AB21 0NA Aberdeen United Kingdom +44 1224 750900
7th Floor, Building 6Chiswick Park, 566 Chiswick High RoadW4 5HR LondonUnited Kingdom+44 20 8987 2000
Lokbatan District, Salyan Highway-15th km 51063 BakuAzerbaijan+994 12 5650 965
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mhwirth.com© 2018 MHWirth
March 2018