our offer for hospitality

Maxires Training & Consulting Private Limited

Signature Modules

Training conducted

Clients speak

Who We Are

Training Methodology

Our Engagement Model

Our offer for Hospitality

Our Differentiators

Our Presence

Your Leap To Success Contact details

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We are into Training & Business consulting.

Founder directors and Core team members are people who have held senior leadership positions in large MNC’s.

Team of 20 facilitators with National & International Certifications spread across various domains.

Delivery team enriched with 1,00,000+ training delivery hours.

Experts in Soft Skills, People Skills, Sales, Customer Service, Behavioral and Outbound training interventions.

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VAK methodology of training

Customized Content Creation

Vernacular or Multi Lingual Training

End to End Training Solutions

Diamond Crossing – Business Process and People

On Field Coaching & Consulting

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Instructor led presentations

Interactive group discussions

Videos

Case studies

Role plays

Assessments for way forward

Indoor group activities

Team cohesions

Do it yourself activities 405/01/23


Mystery Shopping

In-sighting

Training Need Analysis

Customized Content Creation

Best in Class Coaching/ Facilitation

Post Training Assessment

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Hotels ResortsPre Opening of New Properties

QSRs

Catering colleges

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Frontline staffTraining

SupervisorySkills

Development Programs

First timeManagers

ManagerialDevelopment

Programs

HOD’s

Hotels & Resorts

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Hotels & Resorts

Frontline staff Training

•Service Excellence•Department wise theory/practical training on execution•Skill development training•Personality development•Handling guests/Complaints•Domain skills – Enhancement•Training on SOPs

Supervisory SkillsDevelopment Programs

•Art of Supervision•Team Management skills•Effective team communication•Delegating skills•Handling difficult guests•Effective professional communication•Time management skills

First Time Managers

•Individual to team management•Driving First time managerial skills•Understanding the importance of basic leadership skills•Ability to handle individual and basic coaching and mentoring•Interpersonal skills

* The topics mentioned above are just a few to name. Maxires creates customized modules for training programs based on client requirements for all levels.

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• Team building for all staff (Frontline/Managerial/HODs)

• Handling different types of guests

• Service Excellence at all levels

• Adherence to SOPs

• Revenue Management for HODs/Managers

• Resort training (All departments/All levels on domain/Functional and behavioral skills)

Hotels & Resorts

*The topics mentioned above are just a few to name. Maxires creates customized modules for training programs based on client requirements for all levels.05/01/23 10


Turn Key Projects:

Maxires works end to end with hotels/resorts/restaurants for contracting/tender quoting/cash management/tax handling/functional setup/process management/manpower handling/Resource management/Execution/Delivery.

New Property

Pre Opening training and process setting:

Maxires works end to end with hotels/resorts/restaurants in pre opening plans/preparation/process generation/creating SOPs/setting up the infrastructure/Design and layout planning/manpower management.

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Quick Service Restaurants:

•Training for frontline staff (Service excellence/Guest feedback/Domain/Functional skills)

•Training for supervisors (Alignment with frontline staff/Execution and delegation/Briefing techniques/Handling guests)

•Training for Managers and General Managers (Handling individual departments/working with teams effectively/handling guest complaints/feedback/managing restaurant w.r.t staff/quality/functions and departments)

QSRs

*The topics mentioned above are just a few to name. Maxires creates customized modules for training programs based on client requirements for all levels

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Catering Colleges

Maxires conducts continuous training programs for Catering College/Hotel Management Institute students from First year up to Final year.

Training and evaluation will be done for batch of students in a span of three years on

•Industry nuances

•Domain skills

•Plug and play application skills

•Functional skills

•Soft skills

•Resume writing/ Interview handling skills05/01/23 13


UNO

Unleashing Number One

RACE

Recruit to Accelerate Career Excellence

PROFIT

D STARSales Process for

Tangible & Intangible products

Managing Teams for First Time Managers

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Maxires Training & Consulting Private Limited1605/01/23

Maxires Training & Consulting Private Limited1705/01/23

Maxires Training & Consulting Private Limited18

Stress Management workshop for GRT Grand, Chennai frontline team

Leap 2 Success – For HOD’s and Manager’s of Radisson Blu Temple Bay, Chennai

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Journey to Excellence – Aloft Hotels, Chennai

Service Excellence - Hotel Applettree, Tirunelveli

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Virundhombal – Service with a Smile for Sree Annapoorna Sree Gowrishankar , Coimbatore

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Maxires Training & Consulting Private Limited24

Copyright Warning:

•The contents of the document are for discussion purpose only and not to be reproduced or copied in any manner. Any form of reproduction or transmission without consent will amount to an infringement of copyright.

•Disclaimer: All Trademarks, Logos, etc. pertaining to third parties have been used for illustration purpose only and remain the exclusive property of their respective owners.

•For further information contact Prem Anand // 98410 33530 // [email protected]

Deveanand G // 98415 64099// [email protected]

•Visit us at : www.maxires.com Maxires India Maxires India

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mailto:[email protected]

mailto:[email protected]

http://www.maxires.com/

our offer for hospitality

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