our journey: don't stop believin
TRANSCRIPT
Our Journey: Don’t Stop Believin’…
Betsy McVay
Executive Director, UnityPoint Health Strategic Analytics
March 25th, 2015
Changing Healthcare Environment
Our Journey: Don’t Stop Believin’…So
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AMT
5Physical
Therapists
37Nurses
MTM
19Clinic Visits
2Home Care Agencies
6Community
Referrals
Anxiety
IMH
13Meds
Disease
Manage-
ment
8Physicians
Depression2
Hospital Admissions
How to Use Analytics to Change Healthcare
5
Our Journey: Don’t Stop Believin’…
• Align with Mission and
Strategy
• Think Differently
• Build a Dream Team
• Optimize Your Toolset
• Show Results
• Don’t Underestimate
Culture Change
6 Guiding Principles for Success
Align with Mission and Strategy
6
Improve the Health of
the People and the
Communities We Serve
• Better Experience
• Better Health
• Better Value
It’s NOT about being bigger. It’s about being better.
Our Journey: Don’t Stop Believin’…
Think Differently
FOCUS on the problem
RECOGNIZE and interpret what the
data is saying
STRIVE for the best possible outcome
and solution, but don’t let perfection
hinder you
PLAN and execute proactive solutions
based on the data results
Our Journey: Don’t Stop Believin’…
Show Results
• DELIVER relevant solutions
• ENGAGE necessary stakeholders
• COMMUNICATE effectively
• CELEBRATE your success
10
Our Journey: Don’t Stop Believin’…
Don’t Underestimate Culture Change
11
Our Journey: Don’t Stop Believin’…
• Seek to Understand
• Be Accountable and
Transparent
• Dedicate Resources to
Change Management
• Have a Thick Skin
Unity Point Health Vision: Best Outcome for Every Patient Every Time