O U R 2 0 1 5 A C C O M P L I S H M E N T S

2015 ANNUAL REPORT

jANUARy• OurCertifiedDiabetesEducator,Grace

Gibson,RD,launched“Together on Diabetes,”aprojectoftheAmericanAssociationofDiabetesEducators,tostudytheeffectivenessofDiabetesSelf-ManagementSupport.

• WebeganpsychiatricservicesviatelehealthatourTeaysValleyoffice.

FEbRUARy• OurTeaysValleyofficebegan

renovationstoupdateourfacilitiesandmakeoursitemoreaccessibleforthosewithmobilityimpairment.

MARCH

• ThreeFamilyCaremedicalassistantsobtainedcertificationthroughtheAmericanAssociationofMedicalAssistants.

MAy• Long-termemployeesDianePendleton,

RNandMartyOsborne,MAretired.

• FamilyCareupgradedourComplianceProgrambyhiringafull-timeComplianceOfficer.

jUNE• FamilyCareandBranches,througha

grantfromthenationalorganization,Futures Without Violence,beganaprojecttoincreasecollaborationandreferralsbetweenhealthcentersanddomesticviolenceshelters.

AUGUST

• FamilyCarereceivedaQualityImprovementAwardfromHRSA(HealthResourcesandServicesAdministration).

OCTObER• Wemadeasmoothtransitiontothe

newICD-10Codingsystem.

• FamilyCare’snurse-midwivespresentedashowingof“The Mama Sherpas – Midwives Across America” atTaylorBooksinCharleston.

NOvEMbER• OurSt.AlbansofficeexpandedUrgent

Carehoursto7:00pm,MondaythroughThursday.

• OurOutreachandEligibilityworkerssupportedOpenEnrollmentfortheHealthInsuranceMarketplace.In2015,ourO/EWorkershelped132peopleenrollforMarketplacecoverageand238peopleapplyforMedicaid.TheyprovidedinformationaboutMedicaidandMarketplacecoveragetoapproximately525consumers.InadditionourO/EWorkershandled205medicaland197dentalSliding-FeeScaleapplicationsin2015.

DECEMbER• WeretiredouroriginalMobileDental

UnitandbeganservicestoBooneandPutnamCountyschoolsinabrandnewvehicle–Miles of Smiles.

PatientsServed 27,088

PatientVisits 83,390

Employees 188

Clinicians 40

Sites 8

MobileMedical 8 Schools

MobileDental 13 Schools

PATIENT AGE

INSURANCE STATUS

PATIENT INCOME

Age 65+10%

Age 30-6443%

Under Age 1834%

Age 18-2913%

Private Insurance

26%6,965

People

CHIP1%376

ChildrenMedicare

15%4,048

People

Medicaid48%

13,106People

Uninsured10%2,593

People

Unknown3,637

People

Over 200% of Poverty

2,342People

101-200% of Poverty7,240 People

Poverty Level or Below13,869People

• FamilyCarestaffprovided227freesportsphysicalstostudents.

MESSAGE FROM THE bOARD CHAIR

IamhonoredtoserveasChairoftheFamilyCareBoardofDirectors.DuringmyeightyearsasBoardmember,theadministrators,staffandhealthcareprovidershaveproducedanoutstandinglevelofgrowthanddevelopmentofbothsitesandservices,whilemaintainingcommitmenttoqualityhealthcareforall.TheAffordableCareActcontinuestofosteranincreaseininsuredpatients.AnewDentalWagonisontheroad,bringing“MilesofSmiles”tochildrenwho

donothavearegulardentist.School-basedhealthservicesareprovidingthefullrangeofpediatrichealthcareinschool-basedofficesandacolorfulRV.TheSt.AlbanssitenowprovidesbothregularcareandUrgentCare,includingx-rays.FamilyCareisworkinghardtoprovideexpandedbehavioralhealthandsubstanceabusetreatment.Afreshnewlogo,chosenbypatientvote,embodiestheheartandopenarmsofFamilyCare.IhopeyouareasproudasIamtobeaFamilyCarepatient.

FINANCIAL STATEMENT

July 1, 2014 to June 30, 2015 Income GrossPatientServices $ 16,628,921SlidingFeeScaleWriteOffs-Medical $ (53,708)SlidingFeeScaleWriteOffs-Dental $ (457,011)EHRIncentiveReimbursement $ 204,000InsuranceAdjustments $ (3,757,824)NetPatientServices $ 12,564,378 FederalGrants $ 1,950,397StateGrants $ 313,039OtherGrants $ 136,432OtherIncome $ 908,209 Total Revenue $ 15,872,455 Expenses Salariesandwages $ 8,285,662Employeebenefits $ 1,682,858Professionalfees $ 1,779,697Facilityrentandutilities $ 929,877Supplies $ 862,177Depreciation $ 524,156Repairsandmaintenance $ 93,358Insurance $ 28,921Interest $ 73,187Provisionforbaddebts $ 297,799Other $ 653,855 Total Expenses $ 15,211,547 Increase (decrease) in unrestricted net assets $ 660,908

FamilyCarereceivedagrantfromWalmartforthenew“MilesofSmiles”DentalRV.

bOARD OF DIRECTORSShelly BeallTeacher’s AideJan2013-Present

Robin BishopClericalJun2014-Present

Steve CunninghamPharmacistOct2002-Present

Myrtolyn EnglishSpecial Ed. TeacherApr2014-Present

David FreemanHealth Law & Policies Admin. Analyst Sep2015-Mar2016

Nils HaynesHHR Specialist Sr.Jan2009-Present

Steve HillFinancial ConsultantJul1998-Oct2015

Tim IckesPhysical Therapist Apr2014-Present

Jennifer PauleyRegional DevelopmentAug2015-Present

A. Bonita Perry-DeanChief of Staff Oct2005-Present

Renate PoreDirector of Health PolicyJan2013-Jul2015

Rebecca RatliffStudent Dec2015-Present

Susan Scouras LibrarianSep2007-Present

Kate WhiteAttorneyJul2013-Nov2015

DONATIONS & GRANTS

Stephen P. New, Attorney-at-Law50bicyclehelmetsforchildrenattheMaryC.SnowWestSideElementary.

Kevin B. Wolfe

FemCare PLLCDonationofmedicalequipment

Logan Healthcare Foundation

Sisters of St. Joseph Health and Wellness Foundation

Susan Scouras

SITESTEAYS VALLEY97GreatTeaysBlvd.Suite6ScottDepot,WV304.757.6999

BIRTH CENTER3911TeaysValleyRd.Hurricane,WV304.757.4845

PATRICK STREET116HillsPlazaCharleston,WV304.720.4466

MARY C. SNOWWEST SIDE ELEMENTARY100FloridaStreetCharleston,WV304.414.4015

MADISON515MainStreetMadison,WV304.369.0393

ELEANOR503RooseveltBlvd.Eleanor,WV304.586.0001

ST. ALBANS12KanawhaTerraceSt.Albans,WV304.201.1130

BARBOURSVILLE2ChateauLaneBarboursville,WV304.736.9662

CHILDREN’SMEDICINE CENTER800PennsylvaniaAve.Charleston,WV304.414.1880PUTNAM COUNTYSCHOOL-BASED HEALTH SERVICES503RooseveltBlvd.Eleanor,WV304.380.7728304.586-0001

MOBILE DENTAL SERVICES116HillsPlazaCharleston,WV304.720.4466

FamilyCarecompleted69well-childvisitsandwona$5,000Unicarerandomdrawingamonghealthcentersthatparticipated.Unicare:TerriRoush,NetworkRelationsManager;MitchCollins,PresidentandCEO.FamilyCare:DawnGrigsby,FNP;BethFord,MA;KristaWallace,SiteManager. Visit our new website today at www.familycarewv.org

UNICARE CONTEST

FamilyCare is supported by funds from the Health Resources and Services Administration of the U.S. Department of Health and Human Services and by funds from the West Virginia Department of Health and Human Resources.