Moving your intranet project forward

Copenhagen, February 24th 2015

overzicht tijd:15 min. intro (voorstellen en agenda)30 min. roadmap15 min. opdracht projectorganisatie15 min. bespreken opdracht30 min. uitleg strategie/concept20 min. opdracht15 min. pitfall opdr20 min. bespreken pitfalls groep en Entopic15 min. wrap-up

Totaal: 2:55 (we hebben 3 uur)

Introductions

What are we going to do?

1. How to move your intranet project forward?2. Setting up the project organization3. Strategy & concept development4. Common pitfalls5. Wrap-up and takeaways

- 1 -

How to move your project forward?

How to develop an intranet?

Any ideas? Anyone?

To scrum or not to scrum

Pro’s● Agile methodology● Standard for software development● Get results quickly, improve continuously

Con’s● Intranet development is organizational change● Not every organization is fit for scrum● Strategy and concept are not Sprints, are they?● Where does content fit in?

Key success criteria

● Employee involvement● User centered approach (not technology)● Integral approach (user, content, design, tech)● Stakeholder management● Executive sponsorship● ...

Timelines

How long does it take to build an intranet?

Let’s take a look at the roadmap...

- 2 -

Setting up the project organization

Who is involved?

How would you go about setting up the project organization?

Sit together in pairsChoose who’s intranet you will redesignCome up with a plan for the project organization

● Which departments are key?● What about budget and sponsorship?● Which skills are needed?

Possibilities

VISUALS OF POSSIBLE PROJECT ORGANIZATIONS FOR INTRANET DEVELOPMENT

The usual suspects

OVERVIEW OF WHICH ROLES ARE ABSOLUTELY NECESSARY

Executive sponsor(s)IT, Comms & HRMBudget holders

Do you always need IT or Comms?

The next step

How to develop the governance organization out of the project organization?

VISUAL EXAMPLE OF AN GOVERNANCE ORGANIZATION- KEY USERS- LOCAL TEAMS- CENTRAL TEAM- FUNCTIONAL- TECHNICAL- HRM DEPARTMENT

- 3 -

Strategy & concept development

The strategy part

What are the objectives in this phase?

Breaking down the process

How would you go about planning the strategy phase?

Sit together in pairsChoose who’s intranet you will redesignCome up with a plan for the strategy phase

How will you go about:● the research?● the co-creation?● presenting the outcome?

Concept: translating strategy

VISUAL ZOALS BIJ STRATEGIE

Concept: translating strategy

VISUALS

- 4 -

Common pitfalls

What pitfalls do you know?

Take 5 minutes to write down pitfalls for intranet project

We will discuss them together

Pitfalls

● Technology first● Goal/strategy defined in isolation● No business focus● Mono-disciplinary approach● No support from management● Too much at once● Project doesn’t show results quickly● Wrong choice of platform● No budget for development phase and

continuous improvement● Focus on strategy and design, content is

forgotten● Focus on project only, not on ‘go live’ phase● Governance is forgotten

- 5 -

Takeaway

Key points we want to get across

● Integral approach● Choose a platform after concepting/designing● It’s about design, technology, content AND the

user● Changing how an organization works, is about

people, not IT● Always use real copy● ...

Contact

samuel@entopic.cominfo-architecture.blogspot.com@samueldriessenwww.linkedin.com/in/samueldriessen

joep@entopic.comjoepvanloon.info@joepvanloonwww.linkedin.com/in/joepvanloon

Plan the workWork the plan