otis elevator summer 2016 final presentation
TRANSCRIPT
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Date: August 18,2016Dontaye Brooks
Intern Final Presentation
- Company Private -
*Intern Bio*Summer Objectives*Results*Observations/ Recommendations *Q&A
Agenda
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Bio
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Hometown: Hartford, CTSchool: Central Connecticut State UniversityMajor: AccountingYear: Rising JuniorSupervisor: Lisa Blanton; Colleen Parkhurst
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*Objective 1: Track one year worth of returned mail for billing team
*Objective 2: Track daily invoices for billing team
*Objective 3: Track change order returns for booking team
Summer Objectives
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Objective 1 Deliverable
* July 2015- 117 turnbacks were made
* July 2016-122 turnbacks were made
*Majority of the turnbacks were made due to:
* Incomplete CBIS forms(common error)
* Unclear CBIS forms* Invalid Info in JDE* Unable to load
Turnbacks Made(July 2015- July 2016)
5Source: GP Otis NE Mod Billing CBIS
Objective 2 Deliverable
* June had the highest invoice count of 3067*August Invoice count
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Monthly New Equipment Billing Invoice Count(2016)
6Source: Daily Print Out
Objective 3 Deliverable
* June 2016- There were 238 total turnbacks made
* July 2016- 219 total turnbacks were made
Change Order Turnbacks (June 2016-July 2016)
7Source: GP OTIS NAA Estimating
Observations*Otis values customer care and employee opportunity* Everyone is family: Makes work environment efficient and easy to work in* Team work is key to accomplishing company goalsRecommendations* Having the opportunity to work with a newer software* I was looking forward to working with other interns but later found out the company is in transition to relocating* Feedback: I enjoyed every moment of my internship experience. Never had a dull moment with my managers and colleagues.
Observations/Recommendations
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Questions & Answers
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