otc 1550 approve waivers
TRANSCRIPT
15 April 2023Slide no. 1CENFINBPOLT
Approve Waivers
Order to Cash
15 April 2023Slide no. 2CENFINBPOLT
At the end of this course, you will be able to;
• Describe the High Level CXED Sales Order Process
• CXED Waiver using Template
Objectives
15 April 2023Slide no. 3CENFINBPOLT
• Introduction
• Describe the High Level CXED Sales Order Process CXED Interface to FACTPartner Determination logic
• CXED Waiver using Template
Background on waiver solution
Waiver procedure
Processing waivers in system
Agenda
Contd.
15 April 2023Slide no. 4CENFINBPOLT
Introduction
Interface SO Creation
CXED FILING
TASKS CLOSED
CUSTOMER OPEN ITEMS INTERFACE BILLING
DOCUMENT
MARS FILING PRICING IN GCSS
MANUAL / DUE CALCULATION IN
CXED
AUTOMATIC SO CREATION /
UPDATE
15 April 2023Slide no. 5CENFINBPOLT
Introduction
Create Sales Order Item
Item
Item
Header
Characteristics of SO
15 April 2023Slide no. 6CENFINBPOLT
TYPES OF SALES ORDER - Principle
The Sales Order Type used for Liner:ZO06 - GCSS Sales OrderZO07 – CXED Sales Order ZO08 – Manual Sales Order
In System on the basis of this you can identify the type of SO
GCSS (Freight)
ZO06
CXED (DET & DEM)
ZO07
Manual Sales Order
ZO08
Create Sales Order
Create & Issue Billing Document
15 April 2023Slide no. 7CENFINBPOLT
Display Sales Order
Display Sales Order Story
Meet Selma
She works as OTC Supervisor in GSC.
She has task at hand to train the new Users joining in her Team. She is with the viewpoint that the users first should be trained to understand the logic of the process and then show them the actual system.
Kapil has recently joined in the company and he has been assigned the CXED Sales Order Handler Profile. He will undergo training in Selma's Team
She first tells Kapil about the display of Sales order and what all one can see in there. What are fields that a Sales order comprise of and where all the data goes and sits in various tabs, then she helps him relate the details with the logic he has learned so far about the SO.
Kapil likes that approach and he learns the theory and then it becomes very easy for him when he actually goes into the system and relates it.
15 April 2023Slide no. 9CENFINBPOLT
Display Sales Order
Sales Order Display
Header Details
B/L Number
SO Number
Line ItemDetails
Header DetailsCharge Details
Payment TermsPartners
Pricing Date
VES/VOY Data
Billing DateText
Configuration
Equipment
Cargo
Service
Location
Terminal
Truck
Vessel
15 April 2023Slide no. 10CENFINBPOLT
Display Sales Order
LINE ITEM IN FACT
BILLING DOCUMENT
CXED SO IN FACT
Display Sales Order
OPEN THE DISPLAY
VIEW HEADER DETAILS
VIEW LINE ITEM DETAILS
CXED CALCULATION DUE/MANUAL
15 April 2023Slide no. 11CENFINBPOLT
Display Sales Order
VIEW LINE ITEM DETAILS
VIWE HEADER DETAILS
VIEW HEADER DETAILS
OPEN THE SO
GO TO VARIOUS TABS
VIEW DETAILS
OPEN THE DISPLAY SCREEN
15 April 2023Slide no. 12CENFINBPOLT
Display Sales Order
VIEW LINE ITEM DETAILS
VIWE HEADER DETAILS
VIEW LINE ITEM DETAILS
OPEN THE SO
GO TO VARIOUS TABS
VIEW DETAILS
OPEN THE DISPLAY SCREEN
15 April 2023Slide no. 13CENFINBPOLT
Waiver Procedure
15 April 2023Slide no. 14CENFINBPOLT
Waiver Procedure - Background
Reasons for waiver – Usage field (Sales A)
A: Act. Loc. Change
B: No Waiver
C: Service Failure
D: Commercial Waiver
F: Technical Error
G: Interface Error
H: Non-programmable deal
I: Other Waiver
System Calculation Limitations
Unjustified Calculation Due to Service Failure
Commercial Reason
CXED Waivers
15 April 2023Slide no. 15CENFINBPOLT
Waiver Procedure - Steps
Decision to perform Waiver
Prepare Supporting Documentation
Check issues billing docs and cancel relevant
Update and Upload the Template
Approve the Waiver
Issue New Billing Document
15 April 2023Slide no. 16CENFINBPOLT
Waiver Procedure – Meta Process
DECISION ON WAIVER
CREATION DONE
WAIVER PROCEDURE
CREATE WAIVER
PREPARE SUPPORTING DOCUMENTS
APPROVE WAIVER
ISSUE NEW BILLING
DOCUMENT
15 April 2023Slide no. 17CENFINBPOLT
Waiver Procedure
CREATE WAIVER STORY
Meet Sagar
He is working as CXED SO handler and also involved in Creating waiver for customers
He has to create the waivers in FACT. He approaches his super use to request him the new Waiver upload functionality in SAP
His Super User Nilu shows him the functionality from there on Sagar uses the template.
15 April 2023Slide no. 19CENFINBPOLT
Waiver Procedure
CXED AmountWaiver Amount
Act. Loc. Change No Waiver Service Failure Commercial Waiver Technical Error Interface Error Non-programmable deal Other Waiver
= New Invoice-
15 April 2023Slide no. 20CENFINBPOLT
Create Waiver Procedure
CHECK FOR ISSUED BILLING
DOCUMENTS
CANCEL BILLING DOCUMENT
UPDATE WAIVER TEMPLATE
UPLOAD WAIVER TEMPLATE
DECISION ON WAIVER
CREATION DONE
CREATE WAIVER
PREPARE SUPPORTING DOCUMENTS
APPROVE WAIVER
ISSUE NEW BILLING
DOCUMENT
CREATE WAIVER
15 April 2023Slide no. 21CENFINBPOLT
Approve Waiver Procedure
DECISION ON WAIVER
CREATION DONE
CREATE WAIVER
PREPARE SUPPORTING DOCUMENTS
APPROVE WAIVER
ISSUE NEW BILLING
DOCUMENT
APPROVE WAIVER
OPEN THE APPROVE OPTION
CLICK APPROVE
SELECT THE LINE
15 April 2023Slide no. 22CENFINBPOLT
Approve Waiver Procedure
DECISION ON WAIVER
CREATION DONE
CREATE WAIVER
PREPARE SUPPORTING DOCUMENTS
APPROVE WAIVER
ISSUE NEW BILLING
DOCUMENT
Issue New Billing Document
UPDATE THE HEADER DETAILS
EXECUTE THE TASK
LIST GENERATED
SELECT THE RELEVANT DOC
SAVE THE DOCUMENT
15 April 2023Slide no. 23CENFINBPOLT
THANKS