otc 1550 approve waivers

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18 June 2022 Slide no. 1 CENFINBPOLT Approve Waivers Order to Cash

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Page 1: Otc 1550 approve waivers

15 April 2023Slide no. 1CENFINBPOLT

Approve Waivers

Order to Cash

Page 2: Otc 1550 approve waivers

15 April 2023Slide no. 2CENFINBPOLT

At the end of this course, you will be able to;

• Describe the High Level CXED Sales Order Process

• CXED Waiver using Template

Objectives

Page 3: Otc 1550 approve waivers

15 April 2023Slide no. 3CENFINBPOLT

• Introduction

• Describe the High Level CXED Sales Order Process CXED Interface to FACTPartner Determination logic

• CXED Waiver using Template

Background on waiver solution

Waiver procedure

Processing waivers in system

Agenda

Contd.

Page 4: Otc 1550 approve waivers

15 April 2023Slide no. 4CENFINBPOLT

Introduction

Interface SO Creation

CXED FILING

TASKS CLOSED

CUSTOMER OPEN ITEMS INTERFACE BILLING

DOCUMENT

MARS FILING PRICING IN GCSS

MANUAL / DUE CALCULATION IN

CXED

AUTOMATIC SO CREATION /

UPDATE

Page 5: Otc 1550 approve waivers

15 April 2023Slide no. 5CENFINBPOLT

Introduction

Create Sales Order Item

Item

Item

Header

Characteristics of SO

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15 April 2023Slide no. 6CENFINBPOLT

TYPES OF SALES ORDER - Principle

The Sales Order Type used for Liner:ZO06 - GCSS Sales OrderZO07 – CXED Sales Order ZO08 – Manual Sales Order

In System on the basis of this you can identify the type of SO

GCSS (Freight)

ZO06

CXED (DET & DEM)

ZO07

Manual Sales Order

ZO08

Create Sales Order

Create & Issue Billing Document

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15 April 2023Slide no. 7CENFINBPOLT

Display Sales Order

Display Sales Order Story

Meet Selma

She works as OTC Supervisor in GSC.

She has task at hand to train the new Users joining in her Team. She is with the viewpoint that the users first should be trained to understand the logic of the process and then show them the actual system.

Kapil has recently joined in the company and he has been assigned the CXED Sales Order Handler Profile. He will undergo training in Selma's Team

She first tells Kapil about the display of Sales order and what all one can see in there. What are fields that a Sales order comprise of and where all the data goes and sits in various tabs, then she helps him relate the details with the logic he has learned so far about the SO.

Kapil likes that approach and he learns the theory and then it becomes very easy for him when he actually goes into the system and relates it.

Page 8: Otc 1550 approve waivers

15 April 2023Slide no. 9CENFINBPOLT

Display Sales Order

Sales Order Display

Header Details

B/L Number

SO Number

Line ItemDetails

Header DetailsCharge Details

Payment TermsPartners

Pricing Date

VES/VOY Data

Billing DateText

Configuration

Equipment

Cargo

Service

Location

Terminal

Truck

Vessel

Page 9: Otc 1550 approve waivers

15 April 2023Slide no. 10CENFINBPOLT

Display Sales Order

LINE ITEM IN FACT

BILLING DOCUMENT

CXED SO IN FACT

Display Sales Order

OPEN THE DISPLAY

VIEW HEADER DETAILS

VIEW LINE ITEM DETAILS

CXED CALCULATION DUE/MANUAL

Page 10: Otc 1550 approve waivers

15 April 2023Slide no. 11CENFINBPOLT

Display Sales Order

VIEW LINE ITEM DETAILS

VIWE HEADER DETAILS

VIEW HEADER DETAILS

OPEN THE SO

GO TO VARIOUS TABS

VIEW DETAILS

OPEN THE DISPLAY SCREEN

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15 April 2023Slide no. 12CENFINBPOLT

Display Sales Order

VIEW LINE ITEM DETAILS

VIWE HEADER DETAILS

VIEW LINE ITEM DETAILS

OPEN THE SO

GO TO VARIOUS TABS

VIEW DETAILS

OPEN THE DISPLAY SCREEN

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15 April 2023Slide no. 13CENFINBPOLT

Waiver Procedure

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15 April 2023Slide no. 14CENFINBPOLT

Waiver Procedure - Background

Reasons for waiver – Usage field (Sales A)

A: Act. Loc. Change

B: No Waiver

C: Service Failure

D: Commercial Waiver

F: Technical Error

G: Interface Error

H: Non-programmable deal

I: Other Waiver

System Calculation Limitations

Unjustified Calculation Due to Service Failure

Commercial Reason

CXED Waivers

Page 14: Otc 1550 approve waivers

15 April 2023Slide no. 15CENFINBPOLT

Waiver Procedure - Steps

Decision to perform Waiver

Prepare Supporting Documentation

Check issues billing docs and cancel relevant

Update and Upload the Template

Approve the Waiver

Issue New Billing Document

Page 15: Otc 1550 approve waivers

15 April 2023Slide no. 16CENFINBPOLT

Waiver Procedure – Meta Process

DECISION ON WAIVER

CREATION DONE

WAIVER PROCEDURE

CREATE WAIVER

PREPARE SUPPORTING DOCUMENTS

APPROVE WAIVER

ISSUE NEW BILLING

DOCUMENT

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15 April 2023Slide no. 17CENFINBPOLT

Waiver Procedure

CREATE WAIVER STORY

Meet Sagar

He is working as CXED SO handler and also involved in Creating waiver for customers

He has to create the waivers in FACT. He approaches his super use to request him the new Waiver upload functionality in SAP

His Super User Nilu shows him the functionality from there on Sagar uses the template.

Page 17: Otc 1550 approve waivers

15 April 2023Slide no. 19CENFINBPOLT

Waiver Procedure

CXED AmountWaiver Amount

Act. Loc. Change No Waiver Service Failure Commercial Waiver Technical Error Interface Error Non-programmable deal Other Waiver

= New Invoice-

Page 18: Otc 1550 approve waivers

15 April 2023Slide no. 20CENFINBPOLT

Create Waiver Procedure

CHECK FOR ISSUED BILLING

DOCUMENTS

CANCEL BILLING DOCUMENT

UPDATE WAIVER TEMPLATE

UPLOAD WAIVER TEMPLATE

DECISION ON WAIVER

CREATION DONE

CREATE WAIVER

PREPARE SUPPORTING DOCUMENTS

APPROVE WAIVER

ISSUE NEW BILLING

DOCUMENT

CREATE WAIVER

Page 19: Otc 1550 approve waivers

15 April 2023Slide no. 21CENFINBPOLT

Approve Waiver Procedure

DECISION ON WAIVER

CREATION DONE

CREATE WAIVER

PREPARE SUPPORTING DOCUMENTS

APPROVE WAIVER

ISSUE NEW BILLING

DOCUMENT

APPROVE WAIVER

OPEN THE APPROVE OPTION

CLICK APPROVE

SELECT THE LINE

Page 20: Otc 1550 approve waivers

15 April 2023Slide no. 22CENFINBPOLT

Approve Waiver Procedure

DECISION ON WAIVER

CREATION DONE

CREATE WAIVER

PREPARE SUPPORTING DOCUMENTS

APPROVE WAIVER

ISSUE NEW BILLING

DOCUMENT

Issue New Billing Document

UPDATE THE HEADER DETAILS

EXECUTE THE TASK

LIST GENERATED

SELECT THE RELEVANT DOC

SAVE THE DOCUMENT

Page 21: Otc 1550 approve waivers

15 April 2023Slide no. 23CENFINBPOLT

THANKS