osler town hall november 2014
TRANSCRIPT
1
NOVEMBER TOWN HALLNovember 18 , 2014
2
Submit now online at
town.halls@williamoslerhs
.ca
QUESTIONS?
OUR VISIONPAT I E N T - I N S P I R E D H E A LT H C A R E W I T H O U T B O U N D A R I E S
3
4
• Welcome
• Where We’re At
• Partnerships Update
• Clinical Priorities Plan: LOS update
• Redevelopment Update
• HR Update
• Questions & Suggestions
AGENDA
5
OUR FIVE YEAR ROAD MAP: STRATEGIC PLAN
6
2014-15: WHERE WE ARE AT
Record Volumes
105,000+ ED visits*
217,000+ outpatient visits*
109,000+ this summer!
Budget
On-track for 2014-15
Growth funding
Flat operational funding
New Joint Executive Team!
* As at end of Q2
7
3 Key Strategies:
• Strategic partnerships
• Length of Stay
• Redevelopment program
• EGH
• Peel Memorial
• BCH
2014-15 STRATEGIC FOCUS
8
PARTNERSHIPS UPDATE
Back-Office Integration
CW CCAC, Headwaters
Health Care and Osler
Health Links
Coordinated care/better
outcomes
Primary Care Planning
Table
Health Hubs
9
THE CLINICAL PRIORITY FOCUS
Year 1
Year 2
Year 3
10
HEALTH SYSTEM SHIFT
Increase Scheduled Outpatient Activity
Reduce Unscheduled/ Avoidable Emergency Visits & Inpatient Admissions
Osler’s Clinical Priorities Plan (CPP) initiates a shift in the
model of care within the health system to:
11
ACCESS TO AMBULATORY CARE - UNIFIED APPROACH
Physicians and and Services
Directory
Ambulatory Care Review
E-Referral
Access to
Ambulatory
Care Services
12
People
Process
Technology
3.30
3.46
LOS – CURRENT INITIATIVES
People
• Improving access to key
services
• Specialized resources to
coordinate care
Technology
• Systems to achieve timely
discharge
Process
• QBPs, refined pathways and
order sets
• Post discharge follow up
planning and clinics
• ALC redesign
• Initiatives to promote
mobilization amongst elders
and prevent functional decline
• Reallocating inpatient beds to
areas of greatest need Previous target
Proposed target
13
HIGHLIGHTS – CPP PRIORITIES
BCH Inpatient dialysis unit
NICHE Level 3
Creation of MSK program
Cataract QBP and transfer to EGH
Telemedicine program
SLEDD in ICU
Common Suicide Prevention
strategy collaboration with
community partners
Extended pharmacy hours, and
consolidation of CIVA at BCH
Nocturnal program
Access and Flow Leaders – 24
hours
Year 2 Priorities Achieved
Inpatient
Year 2 Priorities Achieved
Outpatient
Outpatient Capacity: Palliative
Outpatient Clinics, Post discharge
clinics, MSK clinic, etc.
Ambulatory Care Review
Paediatrics clinics extended to
EGH
In-STED mental health program
established to reduce ED visits
14
REDEVELOPMENT – EGH STEP 1 & ASB
New Ancillary
Services Building
New
Etobicoke
General
15
REDEVELOPMENT – EGH OTHER WORKS
• Hydro Lands Parking
• Nurse Call
• Telemetry (7th floor)
• WIFI upgrades/ VOIP (all floors)
• VOIP installs
• 4th Floor wash rooms
• Engineering Repairs
• Security Upgrades
16
REDEVELOPMENT - PEEL MEMORIAL
• Final design development underway – 100% design
drawings December 2014
• Governance Structure and Committees
• Construction!
17
REDEVELOPMENT - BCH
• Cardiac Procedures Unit –
renovation to pre- and post-
procedure holding/recovery– Construction start – September
2014
– Completion – Summer 2015
• Growth Funding
• Master Space Planning
18
HR UPDATE
• Investing in Leadership Development
• Renewed HR Strategic Plan
• Employee Engagement Survey
19
FOLLOW-UP…QUESTIONS ON YOUR MIND
• Can you give us an update on our Ebola Virus Disease
preparedness?
• Does the new back-office partnership with Headwaters
and CCAC mean that we are amalgamating?
• Will the new Chief Patient Experience Officer manage
the patient relations function for all three organizations?
Submit now online at
20
David Kuni
MOSLER
Ken MayhewDr. Naveed
MohammadMatthew Anderson Dr. Asim Masood
Dr. Sanjeev Luthra
Todd Snider
John Marshman
Mike WaechterMichael Sousa
21
Please fill out the evaluation form and
leave it on your chair or complete
survey monkey online!
THANK YOU!
OUR VISIONPAT I E N T - I N S P I R E D H E A LT H C A R E W I T H O U T B O U N D A R I E S
22