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Optimize Your World The key to success in a challenging world www.ortec.com

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Page 1: OrRTEC_Optimize Your_World_Booklet_July_12_2013

Optimize Your WorldThe key to success in a challenging worldwww.ortec.com

Page 2: OrRTEC_Optimize Your_World_Booklet_July_12_2013

Optimize Your World

Manage complexity for better results

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OPTIMIZE YOUR WORLD

We live and work in an increasingly dynamic and complex world.

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OPTIMIZE YOUR WORLD

Globalization and rapid developments in technology mean we constantly live life in the fast lane.

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OPTIMIZE YOUR WORLD

Information, goods and services are available in a multiplicity unthought of two decades ago. Faster and more personalized to our needs than ever before.

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Higher customer expectations, limited resources and 24/7 availability demand minute-by-minute decision-making, covering many resources and using real-time information.

OPTIMIZE YOUR WORLD

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OPTIMIZE YOUR WORLD

How to reduce costs while increasing service level?

Customers demand smaller delivery

windows and reliable delivery times. With

a huge variety of requests, trucks, routes

and delivery options, there’s no such thing

as taking a simple decision anymore.

Reducing transportation costs while

increasing service levels may even mean

trips from A to B go via X, Y and Z.

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OPTIMIZE YOUR WORLD

How to keep the customer satisfied?

Scheduling engineer service calls is a

challenging task, aimed at combining

a distinctive service strategy with

customer satisfaction and cost reductions.

Efficiently allocating 2000+ jobs a day to

500 engineers is beyond the capability

of basic systems, and simply relying on

experience or intuition is not enough.

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OPTIMIZE YOUR WORLD

How to balance workload?

So how do you allocate limited nursing

and health care staffing resources to

increasing numbers of patients, while

addressing legislative/qualification

requirements and staff preferences?

Scheduling for more than 5,000 people

over 7 days a week is beyond the scope

of conventional planning.

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OPTIMIZE YOUR WORLD

How to optimize revenue?

Most services, such as concerts or hotel

rooms represent a variable value. So why

not use dynamic pricing, with prices that

depend on the time of the year or the

popularity of artists. Applying pricing rules

for events or handling pricing for 5,000

hotel rooms and 20 pricing options calls

for optimization…

Page 11: OrRTEC_Optimize Your_World_Booklet_July_12_2013

Smarter, faster decision-making to enable predictable, transparent and tangible results is an absolute MUST in today’s world.

OPTIMIZE YOUR WORLD

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To create better results, you need to optimize through an advanced way of decision-making that resolves complexity and offers new opportunities.

OPTIMIZE YOUR WORLD

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How do you optimize your world?

So…

OPTIMIZE YOUR WORLD

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OPTIMIZE YOUR WORLD

Are you considering all possible options?

How do you bring clarity to large volumes of

complex data?

How do you respond to “what-if scenarios”?

Are you using actual data or tribal knowledge to make

decisions?

Ask yourself these questions…Ask yourself these questions…

How do you choose the best one?

Page 15: OrRTEC_Optimize Your_World_Booklet_July_12_2013

A clear approach to optimization provides you with the tools to successfully manage complexity and achieve far better outcomes.Managing complexity is the key to success.

OPTIMIZE YOUR WORLD

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Complexity calls for optimization.ORTEC solutions enable optimized decision-making by combining:■ more specified requests

■ more in-depth data on resources

■ more detailed rules

■ powerfull optimization logic for faster and accurate matching

This unique combination leads to: ■ better results

OPTIMIZE YOUR WORLD

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OPTIMIZE YOUR WORLD

Optimization means adding more reality

Our decision-support systems can handle more specified requests, more detailed data of your resources and more details regarding your rules and restrictions. This enables significant improvements in terms of:■ customer satisfaction■ financial impact■ management quality■ employee satisfaction■ sustainability

There is simply more reality in our optimization solutions.

Page 18: OrRTEC_Optimize Your_World_Booklet_July_12_2013

What do our customers say about the results of ORTEC optimization in their business?

OPTIMIZE YOUR WORLD

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OPTIMIZE YOUR WORLD

Michel Van Holsbeke Sales and Marketing Manager Cylinders Primagaz.

Significant cost savings across the entire supply chain - whether at the strategic level, day-to-day operations, or even hour-by-hour planning - generated improved profitability.

Improved FINANCIAL RESULTS by optimizing the distribution network

“The challenge was how to redesign our distribution so as to cut costs and increase control. The alternatives presented by ORTEC really pleased all of us. It was great to see our assumptions confirmed by the results, in addition to several options not yet considered.”

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Having a good planning system means there’s no longer any need to act like Big Brother watching over hundreds of drivers. As well as handling all our distribution characteristics, and providing a user friendly and integrated solution, the new system also generated a profitable return on investment within the first year.

Jan Kerremans, Director Ontrade Secundary Distribution AB-Inbev.

OPTIMIZE YOUR WORLD

Management is all about enabling people and processes to work effectively towards goals and targets. ORTEC solutions provide in-depth decision-making information to management and tools to enable workers to be more self-supporting.

Improved MANAGEMENT QUALITY by optimized transport & distribution planning

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OPTIMIZE YOUR WORLD

With a more accurate and flexible planning tool, you can deliver distinctive services. This will enhance customer satisfaction, and what’s more, it will help to acquire new customers.

“ORTEC Service Planning enable us to match our service to the customer’s needs, rather than the other way round. This really improves our customer service, while the reduced mile-age saves on fuel costs. ORTEC gives us a strong competitive edge in a crowded market and that’s where we earn our ROI.”

Chris DaenenConsumer Service Director Electrolux.

Improved CUSTOMER EXPERIENCE by optimized customer service planning

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OPTIMIZE YOUR WORLD

The most valuable resource of any organization is the people who make it work. They want to be left to do what they do best, with planning and scheduling systems that make life easier, not get in the way.

“Thanks to the ORTEC Workforce Scheduling Solution employee satisfaction has significantly improved. This is vital to achieving our goal of minimizing the outsourcing of surveillance, as we believe in the quality of our own staff. In addition to cost savings in terms of labor and administration, the levels of absence also went down.”

Piet Molenaar Management Consultant Van Gogh Museum.

Improved EMPLOYEE SATISFACTION by optimized workforce scheduling

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“In 2011, Walmart achieved a 69% improvement in fleet efficiency, delivering 65 million more cases, while driving 28 million fewer miles. This equates to avoiding nearly 41,000 metric tons of CO2 emissions, equivalent to taking 7,900 cars off the road.”

OPTIMIZE YOUR WORLD

ORTEC software optimizes the routes of over 150,000 vehicles worldwide, resulting in a CO2 reduction of nearly 400,000 tons per year. By using our solutions, our customers save millions of liters of diesel annually.

Improved SUSTAINABILITY by optimizing fleet efficiency

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OPTIMIZE YOUR WORLD

Industry leaders around the world work with ORTEC

Industry leaders around the world have successfully developed integrated solutions with ORTEC to help streamline their business. In fact, more than 1,750 companies in over 60 countries have adopted our vision and implemented optimization to manage complexity for better results.

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OPTIMIZE YOUR WORLD

Leaders in Transportation and Logistics choose ORTEC Optimization

In transportation, enterprises need to handle a huge variety of requests and resources, while building in complex rules and constraints.

Leading companies such as TNT Express, DHL, Fedex or Maersk have joined forces with ORTEC to implement great solutions in transportation and logistics.

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OPTIMIZE YOUR WORLD

Leaders in Retail choose ORTEC Optimization

In retail, out of stock has to be prevented at all times. At the same time, inventory should be low, while taking seasonal influences, trends and promotional campaigns into account.

That’s why 4 out of 5 leading retail companies have implemented ORTEC solutions for routing, load building and workforce scheduling at a strategic, tactical, operational and real-time level.

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OPTIMIZE YOUR WORLD

Leaders in Consumer Packaged Goods choose ORTEC Optimization

Reducing logistics-related costs is a key strategy for Consumer Packaged Goods manufacturers to protect the squeezed margins characteristic of the competitive market they operate in.

To respond to these challenges, industry leaders have turned to ORTEC and implemented optimized systems for space utilization, route planning and network design.

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Leaders in Professional and Public Servcies choose ORTEC Optimization

Providing professional and public services is a ‘people business’. To be successful, these companies need to deliver the right person with the right qualifications at the right time and place, and at the right price. Their challenge is to meet the customer’s expectations while keeping costs as low as possible.

That’s why leading companies and public institutions choose ORTEC to implement workforce scheduling solutions that optimize the deployment of their most valuable asset: their employees.

OPTIMIZE YOUR WORLD

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OPTIMIZE YOUR WORLD

Leaders in Oil, Gas and Chemicals choose ORTEC Optimization

ORTEC offers an industry solution suite for companies in the petroleum, gas, chemicals and lubricants industry. This suite has been developed for downstream distribution optimization, enabling these businesses to reduce transportation costs through increased efficiency, increased load sizes and reduced mileage, while meeting and exceeding customer service expectations.

To manage complexity and their business, worldwide operating industry leaders have developed well-integrated systems with ORTEC.

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OPTIMIZE YOUR WORLD

Industry leaders in Health Care choose ORTEC Optimization

Healthcare organizations are complex operations, involving a variety of professionals, departments, equipment, medications, procedures and treatments that need to be tailored to high quality care for individual patients.

Leading healthcare organizations have adopted optimized dynamic planning solutions from ORTEC to deploy their valuable human resources in the best way possible.

Page 31: OrRTEC_Optimize Your_World_Booklet_July_12_2013

Leaders in Construction and Manufacturing choose ORTEC Optimization

The complex logistics processes of manufacturing and construction companies mean they are faced with many interconnected challenges. Forecasting, purchasing materials, production and storage, loading and distribution, all need to be optimized to meet business objectives.

For this reason, a diversity of leading companies in this industry choose to work with ORTEC.

OPTIMIZE YOUR WORLD

Page 32: OrRTEC_Optimize Your_World_Booklet_July_12_2013

Join the industry leaders. Start optimizing…

OPTIMIZE YOUR WORLD

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OPTIMIZE YOUR WORLD

For more information you’re more than welcome at ORTEC.

www.ortec.com