organizational factors for implementing tqfdieomsociety.org/ieom_2016/pdfs/718.pdforganizational...

Organizational factors for implementing TQFD Hari Krishnan Thampi and Pramod V. R. N.S.S College of Engineering Palakkad, Kerala, 678008, India [email protected], [email protected] Abdul Samad K. Malabar Cements Ltd. Palakkad, Walayar, Kerala 678624, India [email protected] Abstract In the current industrial scenario, the thrust for customer focussed strategies is increasing day by day. Quality Function Deployment (QFD) is an ideal on this direction. QFD is an ideal on this direction. Total Quality Function Deployment (TQFD), an enhanced QFD model helps to achieve it in totality. Organisational factors have a vulnerable role to implement a new model. In this background organizational factors for implementing TQFD in an Indian cement manufacturing company has been analysed. For that, a questionnaire has been instrumented. As this study proposes the organisational factors along with TQFD, it can be utilized to improvise/modify the quality of product. Keywords TQFD, Organisational factors, Cement manufacturing 3123 © IEOM Society International Proceedings - International Conference on Industrial Engineering and Operations Management, Kuala Lumpur, Malaysia, March 8-10, 2016

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Page 1: Organizational factors for implementing TQFDieomsociety.org/ieom_2016/pdfs/718.pdforganizational factors for implementing TQFD in an Indian cement manufacturing company has been analysed

Organizational factors for implementing TQFD Hari Krishnan Thampi and Pramod V. R.

N.S.S College of Engineering Palakkad, Kerala, 678008, India

[email protected], [email protected]

Abdul Samad K. Malabar Cements Ltd.

Palakkad, Walayar, Kerala 678624, India [email protected]

Abstract

In the current industrial scenario, the thrust for customer focussed strategies is increasing day by day. Quality Function Deployment (QFD) is an ideal on this direction. QFD is an ideal on this direction. Total Quality Function Deployment (TQFD), an enhanced QFD model helps to achieve it in totality. Organisational factors have a vulnerable role to implement a new model. In this background organizational factors for implementing TQFD in an Indian cement manufacturing company has been analysed. For that, a questionnaire has been instrumented. As this study proposes the organisational factors along with TQFD, it can be utilized to improvise/modify the quality of product.

Keywords TQFD, Organisational factors, Cement manufacturing

3123© IEOM Society International

Proceedings - International Conference on Industrial Engineering and Operations Management, Kuala Lumpur, Malaysia, March 8-10, 2016

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