organizational behavior2
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TRANSCRIPT
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2-1 ©2007 Prentice Hall
Individual Differences
AbilityPersonality
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2-2 ©2007 Prentice Hall
Personality
Personality is the pattern of relatively enduring ways that a person
feels, thinks, and behaves
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2-3 ©2007 Prentice Hall
The Nature of Personality
Develops over a person’s lifetime
Generally stable in the context of work
Can influence career choice, job satisfaction, stress, leadership, and even performance
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2-4 ©2007 Prentice Hall
Exhibit 2.1 Nature and Nurture: The Determinants of Personality
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2-5 ©2007 Prentice Hall
Exhibit 2.2 The Interaction of Personality and Situational Factors
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2-6 ©2007 Prentice Hall
The Big Five Model of Personality
Extraversion
Neuroticism
Conscientiousness
Agreeableness
Openness toExperience
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2-7 ©2007 Prentice Hall
Extraversion (Positive Affectivity)
Personality trait that predisposes individuals to experience positive emotional states and feel good about themselves and the world around them
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Exhibit 2.5 A Measure of Extraversion
How accurately does each statement describe you?
It is easy for me to become enthusiastic about things I am doing.
I often feel happy and satisfied for no particular reason.
I live a very interesting life.
Every day I do some things that are fun.
I usually find ways to liven up my day.
Most days I have moments of real fun or joy.
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2-9 ©2007 Prentice Hall
Neuroticism (Negative Affectivity)
Personality trait that reflects people’s tendency to experience negative emotional states, feel distressed, and generally view themselves and the world around them negatively
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2-10 ©2007 Prentice Hall
Exhibit 2.6 A Measure of Neuroticism
How accurately does each statement describe you?
I often find myself worrying about something.
My feelings are hurt rather easily.
Often I get irritated at little annoyances.
I suffer from nervousness.
My mood often goes up and down.
I sometimes feel “just miserable” for no good reason.
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2-11 ©2007 Prentice Hall
Agreeableness
Personality trait that captures the distinction between individuals who get along well with other people and those who do not
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2-12 ©2007 Prentice Hall
Exhibit 2.7 A Measure of Agreeableness
How accurately does each statement describe you?
I am interested in people.
I am not really interested in others.*
I sympathize with others’ feelings.
I insult people.*
I have a soft heart.
I am not interested in other people’s problems.*
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2-13 ©2007 Prentice Hall
Conscientiousness
Personality trait that describes the extent to which an individual is careful, scrupulous, and persevering
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2-14 ©2007 Prentice Hall
Exhibit 2.7 A Measure of Conscientiousness
How accurately does each statement describe you?
I am always prepared.
I leave my belongings around.*
I pay attention to details.
I make a mess of things.*
I get chores done right away.
I often forget to put things back in their proper place.*
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2-15 ©2007 Prentice Hall
Openness to Experience
Personality trait that captures the extent to which an individual is
– original,
– open to a wide variety of stimuli,
– has broad interests, and is
– willing to take risks as opposed to being narrow-minded and cautious
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2-16 ©2007 Prentice Hall
Exhibit 2.7 A Measure of Openness to Experience
How accurately does each statement describe you?
I have a rich vocabulary.
I have difficulty understanding abstract ideas.*
I have a vivid imagination.
I am not interested in abstract ideas.*
I have excellent ideas.
I do not have a good imagination.*
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2-17 ©2007 Prentice Hall
Type A vs. Type B Personality
Type A individuals have an intense desire to achieve, are extremely competitive, have a sense of urgency, are impatient, and can be hostile
Type B individuals are more relaxed and easygoing
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2-18 ©2007 Prentice Hall
The Nature of Ability
What a person is capable of doing
Types of ability
– Cognitive ability
– Physical ability• Motor skill• Physical skill
– Emotional intelligence
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Exhibit 2.11 Cognitive Abilities
Verbal ability
Numerical ability
Reasoning ability
Deductive ability
Ability to see relationships
Ability to remember
Spatial ability
Perceptual ability
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Figure 2.12 The Determinants of Cognitive and Physical Abilities
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2-21 ©2007 Prentice Hall
Emotional Intelligence
The ability to understand and manage one’s own feelings and emotions and the feelings and emotions of others
A good understanding of how to use emotions to promote effective functioning and well-being
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2-22 ©2007 Prentice Hall
Exhibit 2.13 A Measure of Emotional Intelligence
I have a good sense of why I have certain feelings most of the time.
I always know my friends’ emotions from their behavior.
I always set goals for myself and then try my best to achieve them.
I am able to control my temper so that I can handle difficulties rationally.
I have good understanding of my own emotions.