organizational behavior final report presentation
DESCRIPTION
Organizational Behavior Final Report Presentationby Izabella Andersson, Sarah Pittenridge, Ilknur Salaun & Toyoaki HigashiTRANSCRIPT
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Group 6Izabella Andersson
Toyoaki HigashiSarah Pittenridge
Ilknur Salaun
The impacts of Atypical Working Hours
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Introduction
• Different types of atypical working hours
• Negative mental impacts of shift work
• Negative physical impacts of shift work
• Negative impact from flexible working
hours
• Positive aspects of atypical working hours
• Case studies
• Implementing a Flexible Work Program
• Obstacles to a Flexible Work Program
• Conclusion
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Different types of atypical working hours
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Main Characteristics of Shift Work
Work outside of normal day hours
Work within normal day hours means: A work day within a spread starting at 7 AM and ending before
7 PM
No more than 8 hours per day and/or 40 hours per week
Hours worked as a continuous on-duty period
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Main Characteristics of Extended Working Hours
More than 48 hours per week
Exceptions to this rule Sea farer (fishing men, cruise ships…)
Mobile worker (travelling sales man…)
Offshore work (military divers, oil platform…)
Fire & Police service
Health care
Transportation (train, ferry, anything with a timetable)
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Main Characteristics of Flexible Working Hours
Irregular working hours
Not scheduled, rather very varied
Variability in length
Variability in predictability
Variability in influence on arrangement
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Main Characteristics of Teleworking
Not a job description
A way to organize work using ICT
Work is performed elsewhere
Most common types of teleworkers: Workers who work at home full time or part time
Workers who divide their time between home and office
Mobile workers using their home as an administrative base
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Quality of life is negatively affected
Family life and social life suffers
Decreased sex drive
Increased risk of divorce / separation
Loneliness > depression
Negative mental impacts of shift work
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Negative physical impacts of shift work
Disruption of circadian rhythm Physical, mental & behavioural changes during 24 hour cycle
due to light and darkness
Negative effect on sleep and alertness Insomnia
Fatigue-related accidents
Three-mile island, Chernobyl, car accidents
Reduction in productivity
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Potential negative impacts from flexible working hours
Negative impact
Anxiety
Tension, irritabilit
y
Fatigue
Decreased
vigilance
Loss of arousal
Digestive problems
Headaches
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Positive aspects of atypical working hours
Flexibility to manage life’s different
roles
Positive work-life balance
Increased productivity
Increased service to customers
More time spent with family
(summers)
Reduces need for non-parental care
Increased income
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Flextime Case Study Applications
• ARUP Laboratorieso Seven On/Seven Off Schedule
o Business Needs
o Flexible Schedule for family or
education
• Aflaco 4 by 10 work week or 3 by 12 work
week
o More Productive Employees
o Reduced Turnover
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Flextime Case Study Applications, Continued
• Ciscoo Telework option for employees
o Saves time on commute, reduced need for commercial office
space
o Realized $195 million by increased employee activity
• Dello Virtual Call Center
o Attracted more qualified employees
o Productivity increased by 20%
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Flextime Case Study Applications, Continued
• RSM McGladreyo Flexyear option or “teacher’s contract”
o Strategic Business Tool
o Meets needs of business partners
o Increased Employee Retention
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Obstacles to a flexible work program
Closed Corporate
Culture
Employee
Resistance
Customer Impact
Technology Issues
Management Resistance
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Management Commitment
Compelling Business
Case
Support of Human
Resources
Create Customized Program
Implementing a Flexible Work Program
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Conclusions
Although there are many negative affects on mental and
physical health of irregular work hours, if one must (or wants
to) work atypical hours we suggest:o Allow the employee freedom to decide:
• the amount of hours worked overtime • which flexible hours to work• manage the shift work on a clockwise rotation
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Limit Night Work or Avoid It
Excessive Overtime Should be avoided
Implement Customized
Flexible Work
Program
Regularly Assess any Atypical
Work Schedules
Conclusions
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Questions?