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Organization Developmentin a Voluntary Organisation

Presented By:

Sudeshna Sarkar

Sudhanshu Goel

Sushant S.

Swapan Nikhil Oreya

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Overview

Culture of Organization

Client System

Organizational Development

Initial Diagnosis Intervention Planning

Basic Laboratory

Organizational Health Survey

Internal Resource Development(IRD)

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Culture

Ideology: Community Service

Source of income: Charity, gifts andendowments

Two systems: free service and paid

Top down hierarchical structure Central Coordinating Authority (CCA)

Board of Sector Representatives (BSR)

Board of Divisional Representatives(BDR)

Local Units(LU) Method of administration: Bureaucracy

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Client System

Geographically two countries with twodivisions and several local units

Number of members at LUs were unequal

Transfers based on assignments

Economical life style in terms of timemanagement and monetary gains

Three stages of membershipThis sector had the following demography:

188 members

Criterion: age 51(below 30), 79(between 30and 39) and 58(above 40)

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Organisational Development

Objectives were redefined

Emphasis on total development orientation

Target: Democratic and participativemanagement

Working paper Key issues

Conceptual framework

Hypothesis, assumptions and propositions

Outline of interventions plan

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Initial Diagnosis

Unorthodox method

No specific method was followed to keep intact the holistic nature of client system

Steps taken: Informal LU visits

Observed LU and divisional level meetings

Learning and observing content and mode ofdiscussions and meetings

Acquainted with organizational procedures atwork place

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Intervention Planning

Issues taken into consideration:The unit

Overall objective and specific objective for theunit

Type and nature of interventions Phasing, sequencing and linkage of the

interventions

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Interventions planned

Basic Laboratory

Internal Resource Development

Organisational Diagnosis

Review laboratory for internal resource people Stabilization

12-15 month OD programme was planned

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Basic Laboratory

Basic 5-day laboratory

15 basic laboratories conducted in 6 months

Micro Lab structure

Stress laid upon expressing oneself, concepts likecongruence, defensive behaviour and feedback

Structured exercises on perception and motivation

Steps taken:

Personal Structured data prepared Panel Discussion

Action Plan preparation & implementation

Evaluation

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Organizational Health Survey

Unit Health Survey at LU level

A method to check sustenance of BasicLaboratory stage action plan by internalmembers

Steps followed: Interview members individually

Arrange small group discussions to discussissues

Arrange large discussion to reach to consensusof the issues raised

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Internal Resource Development

Developing a self support system withinorganisation

Developing a group of internal agents ofchange within the organisation termed as

internal facilitators Some facilitators to acquire extensive

knowledge of behavioral sciences

Contracting young behavioral scientists to

work full time within organisation

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Structure of IRD

Consultant Client Group

Participant Concept Session

Your Choice Time

Module Faculty Concept Session

L-group

Reinforcement Lab

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Features to Strengths

Commitment

Extension motivation

Empathy