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Training the world’s most respected coaches — in house and external Background IECL provides the Australasian region’s most highly respected and rigorous training in Organisational Coaching. The three level program is accredited as an ICF Accredited Coach Training Program (ACTP) and attracts high calibre individuals wanting either to learn to coach, formalise their current coaching skills, better understand the complexities of coaching in organisations, or simply change their management style to more of a “coaching approach”. The training is offered in Sydney, Melbourne, Brisbane, Adelaide, Perth, Canberra, Wellington, Singapore, Hong Kong and Shanghai by the IECL’s faculty of highly experienced organisational coaches and facilitators. About IECL IECL has been in operation since 1999 and has trained over 6,000 professionals in executive coaching skills in our coach accreditation program. In addition, thousands of managers and senior executives within organisations in Australasia have been coached by us and/or have attended our corporate programs to develop an internal coaching culture. IECL’s coach training is overseen by Head of Education, Jane Porter, MCC and conducted by IECL’s experienced faculty of coaches and facilitators. IECL Faculty Jane Porter MCC Jane is Head of Coaching and Coaching Accreditation and a master coach and facilitator. She has been involved in coach education since 2007 with a focus on program development, mentoring, supervision and assessment. As a practicing coach she has coached individuals, groups and teams across Australia, New Zealand, India, Singapore, Hong Kong, China, Malaysia, Philippines, Indonesia, Taiwan, Thailand, Vietnam, Japan, Mongolia, The United Kingdom, The Netherlands and Germany. She has over 4000 hours of one on one and group Executive Coaching experience plus several thousand hours of Leadership facilitation. Program details The emphasis at each level is on interaction and practice. Participants apply the techniques throughout the three days and in the ongoing co-coaching practice sessions with their peers. Each level of the Coach Accreditation Program comprises: Online preparation in a social learning community. A three day intensive experiential workshop. Follow-on learning activities online, including coaching practice in small groups. A written reflective learning task (plus mentor coaching and an exam at Level 3). Ongoing participation in the IECL’s online Alumni Community of Practice, online and at Continuous Professional Development events. IECL Australia Singapore Hong Kong China Malaysia New Zealand iecl.com [email protected] Organisational Coach Accreditation Levels 1–3

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Page 1: Organisational Coach Accreditation...To participate in the virtual coach training program, you will need: • A private space to learn and do your coaching practice, (we’ll stop

Training the world’s most respected coaches — in house and external

BackgroundIECL provides the Australasian region’s most highly respected and rigorous training in Organisational Coaching. The three level program is accredited as an ICF Accredited Coach Training Program (ACTP) and attracts high calibre individuals wanting either to learn to coach, formalise their current coaching skills, better understand the complexities of coaching in organisations, or simply change their management style to more of a “coaching approach”. The training is offered in Sydney, Melbourne, Brisbane, Adelaide, Perth, Canberra, Wellington, Singapore, Hong Kong and Shanghai by the IECL’s faculty of highly experienced organisational coaches and facilitators.

About IECLIECL has been in operation since 1999 and has trained over 6,000 professionals in executive coaching skills in our coach accreditation program. In addition, thousands of managers and senior executives within organisations in Australasia have been coached by us and/or have attended our corporate programs to develop an internal coaching culture. IECL’s coach training is overseen by Head of Education, Jane Porter, MCC and conducted by IECL’s experienced faculty of coaches and facilitators.

IECL FacultyJane Porter MCC

Jane is Head of Coaching and Coaching Accreditation and a master coach and facilitator. She has been involved in coach education since 2007 with a focus on program development, mentoring, supervision and assessment. As a practicing coach she has coached individuals, groups and teams across Australia, New Zealand, India, Singapore, Hong Kong, China, Malaysia, Philippines, Indonesia, Taiwan, Thailand, Vietnam, Japan, Mongolia, The United Kingdom, The Netherlands and Germany. She has over 4000 hours of one on one and group Executive Coaching experience plus several thousand hours of Leadership facilitation.

Program detailsThe emphasis at each level is on interaction and practice. Participants apply the techniques throughout the three days and in the ongoing co-coaching practice sessions with their peers.

Each level of the Coach Accreditation Program comprises:

• Online preparation in a social learning community.

• A three day intensive experiential workshop.

• Follow-on learning activities online, including coaching practice in small groups.

• A written reflective learning task (plus mentor coaching and an exam at Level 3).

• Ongoing participation in the IECL’s online Alumni Community of Practice, online and at Continuous Professional Development events.

IECLAustralia • Singapore • Hong Kong • China • Malaysia • New Zealand

[email protected]

Organisational Coach AccreditationLevels 1–3

Page 2: Organisational Coach Accreditation...To participate in the virtual coach training program, you will need: • A private space to learn and do your coaching practice, (we’ll stop

IECLAustralia • Singapore • Hong Kong • China • Malaysia • New Zealand

[email protected]

At IECL we are responding to the CoVid-19 situation in many ways, and we’re excited to confirm that we will be offering our coach training programs live via Zoom as of April, 2020 until further notice. This type of live and fully synchronous delivery is fully approved by the ICF as the whole world pivots to new ways of working and learning together.

Virtual Training in 2020

The Zoom technology is free for you to receive the course (video and audio) as long as you have a decent internet connection. Zoom also allows:

• You to put your hand up at any time with questions

• You to see the faces of your learning peers, wherever they are joining from

• Breakout rooms (for your coaching practice sessions) that our faculty can “pop into” to review your practice and provide feedback

• Polls (so we can see how you’re going, check understanding etc)

• A virtual “whiteboard” so we can share ideas,

• And many more features that will help to enliven your learning experience.

To participate in the virtual coach training program, you will need:

• A private space to learn and do your coaching practice, (we’ll stop regularly for breaks, including stretch breaks)

• A laptop or desktop computer connected to the internet

• A camera on your device and either bluetooth headset or sound on your computer (i.e. in built speakers)

We drew on years of training experience and some creative new ideas to find innovative ways to deliver these courses virtually while ensuring the same strong learning outcomes for all participants. We look forward to welcoming you our coach training, live on Zoom.

Note that all dates on our website remain the same and will be conducted in the timezone of the city for which they were originally scheduled. You can easily participate from anywhere on the planet, as long as that timezone will work for you.

Page 3: Organisational Coach Accreditation...To participate in the virtual coach training program, you will need: • A private space to learn and do your coaching practice, (we’ll stop

Coach specific training hours for ICF

Level 1 37.5 hours

Level 2 41.5 hours(apply for ICF Membership)

Level 3 49.5 hours

TOTAL 128.5 hours(apply for ACC or PCC)

InvestmentThe cost of the program is

Level 1:

Non-member price: AU$4,600 excl GST (AU$5,060 incl GST)

Member-price: AU$3,750 excl GST (AU$4,125 incl GST)

Chick here to find out more about IECL membership

Really well run in the virtual format. Met exactly my criteria of building foundational knowledge.

Vice President, Human Resources China, McDonald’s Restaurants Ltd

This is by far the most effective, engaging training that I have been exposed to. There was a great balance of content/theory, discussion and opportunity to practice. I was fully engaged for the full three days.

Manager Business Intelligence, Country Fire Authority

This course surpassed my expectations and I’m really glad I’ve finally got around to doing it. It’s given me confidence to take my new skills and use them in both actual coaching situations and to help me frame my approach to my interactions with my colleagues at work.

Consultant Anaesthetist, Eastern Health

TESTIMONIALS

IECLAustralia • Singapore • Hong Kong • China • Malaysia • New Zealand

[email protected]

At the end of Level 1 Coaching Certification you will:

Foundation Skills

• understand what organisationalcoaching is and the context withinwhich it sits

• have learnt and appliedfoundational models oforganisational coaching skills

• be able to demonstrate theICF core competencies of a coach

• have established your particularstyle as an organisational coachand learnt how to develop it

• know about the coachingrelationship, in terms of framework,processes and outcomes

• understand how to frame and usecoaching questions

• have practiced coaching andalso had the experience ofbeing coached

• have developed your “coachingtoolbox” of useful models andcoaching skills

• complete a reflective learningtask which measures yourunderstanding.

• a comprehensive set of resourceswill be provided as part of thecoaching course.

Level

Page 4: Organisational Coach Accreditation...To participate in the virtual coach training program, you will need: • A private space to learn and do your coaching practice, (we’ll stop

Very effective course. I think virtual actually worked better in some cases as you got to work with everybody in the course seamlessly. I liked that there was an equal balance between the learning and practicing.

Director, Huon Talent

Great learning in a virtual environment. Good facilitator, good vibe and the interactions made a great impact.

Senior Manager L&D, Bank of China, HK

Program was fantastic, with great insights and tools to build the coaching practice. Co-coaching sessions were very insightful.

Global Category Director, Symrise Asia Pacific Pte Ltd

TESTIMONIALS

InvestmentThe cost of the program is

Level 2:

Non-member price: AU$4,600 excl GST (AU$5,060 incl GST)

Member-price: AU$3,750 excl GST (AU$4,125 incl GST)

Chick here to find out more about IECL membership

IECLAustralia • Singapore • Hong Kong • China • Malaysia • New Zealand

[email protected]

Developing the RelationshipResearch shows that in the “helping professions” (including coaching) the relationship that the practitioner develops is key to the success of the intervention. In this program we focus on the importance of the “state” of the coach and the coach’s ability to develop the coaching relationship.

At the end of Level 2 you will have:

• developed additional coaching skills to build rapport andtrust in the coaching relationship

• developed and demonstrated empathetic and deeplistening, in order to “listen between the lines” andsurface what’s below

• developed and demonstrated mindful presence, enablinggreater self-awareness

• understood the importance of mindful presence insupport of better coaching outcomes

• developed an understanding of how people make senseand how this plays out, to enrich the coaching dialogue

• expanded understanding of a strengths-based approachto the coaching dialogue

• learned about powerful questions; what they are and howto use them in your coaching

• new ways to apply strengths-based approachesin the coaching encounter

• developed strategies for managing stressful stories andsituations in coaching to manage multiple perspectives

• practiced coaching, received feedback and experiencedbeing coached.

Level

Page 5: Organisational Coach Accreditation...To participate in the virtual coach training program, you will need: • A private space to learn and do your coaching practice, (we’ll stop

InvestmentThe cost of the program is

Level 3:

Non-member price: AU$6,200 excl. GST (AU$6,820 incl. GST)

Member price: AU$4,600 excl. GST (AU$5,060 incl. GST)

Click here to find out more about IECL membership

As with level 1 and 2 very enjoyable, well structured and good balance between teach, do and reflection.

Managing Director, Will Exell HK LTD

IECL always delivers excellent content, a safe place to practice and expert facilitation. Thanks for another fabulous learning experience.

HR Management Partner, VMware

Excellent course as always. I always get so much out of these workshops - very informative, thought provoking. The connection was just as strong virtually as in person. The online version worked incredibly well.

Organization Development Consultant, Training Resources Group Inc.

TESTIMONIALS

IECLAustralia • Singapore • Hong Kong • China • Malaysia • New Zealand

[email protected]

Certification/AccreditationSuccessful completion of all Level 1 and 2 requirements leads to Certification at that level, with Accreditation after completing all Level 3 requirements.

DatesA full schedule of 2020 dates can be found on our website iecl.com

Coaching for Authentic Leadership

• Mindfulness and reflexiveawareness.

• Authentic leadership.

• Developing a signaturepresence as a leader.

• Narrative and strength-basedcoaching approaches.

• Values-based leadership.

• Coaching with values.

• Managing stressful storiesand situations.

• Political savvy with anethical basis.

• Personal empowerment.

• Advanced coaching skills.

In Level 3 participants are guided through intensive transformational processes that enable them to hone and fully refine their craft in order to be able to work at the most senior levels of organisations where a world of complexity is the norm.

At the end of Level 3 you will have developed your organisational coaching artistry and will be equipped to coach in these areas:

Level

Page 6: Organisational Coach Accreditation...To participate in the virtual coach training program, you will need: • A private space to learn and do your coaching practice, (we’ll stop

IECLAustralia • Singapore • Hong Kong • China • Malaysia • New Zealand

[email protected]

Between Each Level of TrainingAfter completing Level 1 we recommend that you complete approximately 25 hours of coaching before participating in Level 2. This can be paid or unpaid, in your workplace or external. The main thing is to put what you have learned in Level 1 into practice before moving on to learn more. After Level 2 and before Level 3 we recommend you get approximately 50 hours of coaching practice. Note that most people take at least 12-18 months to complete the three levels of training.

According to our alumni of over 6,500 Organisational and Executive Coaches across the Asia Pacific, IECL’s coach training program has an overall Net Promoter Score® (NPS®) of +78.3*. (* Based on IECL virtual delivery of coach training April - June, 2020)

Our Coach Training is so Highly Recommended it’s ‘World-Class’

+78.3IECL Coach Training

+_

+46Average Net Promoter Score

+_ What is NPS®?

The NPS® is a customer loyalty metric originallyformulated by Fred Reichheld, Bain & Company andSatmetrix in 2003. It segments customers into threetypes based on a 0 to 10 scale of how likely they are torecommend the product or service:

• Passives who respond with scores of 7-8;

• Detractors who respond with scores of 0-6; and

• Promoters who respond with scores of 9-10.

With the NPS®, organisations can gauge the health of their client/customer/student experience programs, and in turn work to improve said programs.

What is considered a good NPS®?

Given the NPS® range of -100 to +100, a “positive” score or NPS® above 0 is considered “good”,

+50 is “Excellent,” and +70 is considered “world class.”Based on global NPS® standards, any score

above 0 would be considered “good”.

The scoring information is from https://www.questionpro.com/blog/nps-considered-good-net-promoter-score/

How to calculate NPS®?

To calculate NPS®, you subtract the percentage of participants who are detractors from the percentage who are promoters. This returns a score between -100 and +100, which is the NPS®.

How does IECL compare?

Below is a graph depicting IECL’s standing versus other reputable organisations and the Education Industry benchmark according to NPS® Benchmarks.

+97

+81 +81 +78.3 +75+65 +61

+50

+77Level 1

+_

+71Level 2

+_

+87Level 3

+_

DetractorsResponses 0-6

PassivesResponses 7-8

PromotersResponses 9-10

Net Promoter® Score

% Promoters

% Detractors