oracle support update


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Oracle Support UpdateOwen [email protected]


The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.


Program Agenda

Base Releases

Patch Set and Patch Set Update (PSU) Releases

Life Time Support Policy

Recent Alerts & Issues

Questions

Appendix


Base Releases


RDBMS Base Releases Oracle 12cR1 (12.1.0.2)

– Linux x86-64

– Solaris (SPARC) 64-bit

– Solaris (x86-64)

– Microsoft Windows 64-bit

http://www.oracle.com/technology/software/products/database/index.html



RDBMS Base Releases Oracle 11gR2 (11.2.0.1)

– Linux x86 and x86-64

– Solaris(SPARC) 64-bit

– Solaris (x86-64)

– AIX(PPC64)

– HP-UX Itanium

– HP-UX PA-RISC

– Microsoft Windows 32 and 64 bit

– zLinux64 (11.2.0.2 full release)




RDBMS Base Releases Oracle 11gR1 (11.1.0.7)

– Windows Server 2008 32 & 64 bit

Oracle 11gR1 (11.1.0.6) – Linux x86

– Linux x86-64

– Windows 32-bit, 64-bit


– AIX(PPC64)

– HP-UX Itanium

– HP-UX PA-RISC




Enterprise Manager Base Releases

Oracle EM Cloud Control 12.1.0.4– for Linux x86 (32-bit) – for Linux x86-64 (64-bit) – for Solaris Operating System (SPARC) – for Solaris Operating System (x86-64) – for IBM AIX on POWER Systems (64-bit)– for Windows x86-64 – for HP-UX Itanium (64-bit)

OTN Enterprise Manager Download Site

http://www.oracle.com/technetwork/oem/grid-control/downloads/index.html









http://www.oracle.com/technetwork/oem/enterprise-manager/downloads/index.html






Patch Set Releases


Database Patch Set Releases 12gR1 12.1.0.2 ( this is in fact a full release )

– Linux x86-64

– Solaris x86-64


– Microsoft Windows 64-bit

– Enterprise Edition Only (for now...)

12.1.0.2 New Features

http://docs.oracle.com/database/121/NEWFT/chapter12102.htm


Database Patch Set Releases 11gR2 11.2.0.4 - Patch 13390677 (Terminal release)

– Linux x86, x86-64

– Solaris x86-64


– Microsoft Windows 32-bit, 64-bit

– Linux system Z

– HP-UX Itanium 64-bit

– HP-UX PA-RISC 64-bit

– IBM AIX 64-bit

– Client only: 32 bit version of Solaris x86, SPARC, HP-UX, AIX

11.2.0.4 New Features

http://docs.oracle.com/cd/E11882_01/server.112/e41360/chapter1_11204.htm



– HP-UX Itanium– HP-UX PA-RISC – MS Windows 32-bit, 64-bit– Solaris SPARC 64-bit– Linux x86– Linux x86-64– IBM AIX



– Linux 32 Bit, Linux 64 Bit

– Linux system z

– Solaris X86-64 bit

– Solaris (SPARC) 64 bit

– HP-UX Itanium, HP-UX PA-RISC(64 bit)

– IBM AIX on Power Systems ( 64 bit)

– Windows (32 bit) ( 64 bit) + Itanium

– Fujitsu BS2000/OSD (SX Series)


Enterprise Manager Patch Set Releases

Release Schedule of EM Releases / Patch Sets Note 793512.1

Enterprise Manager recommended patches Note 822485.1

Latest release 12.1.0.4 June 2014 (Full install)

https://support.oracle.com/oip/faces/secure/km/DocumentDisplay.jspx?id=793512.1



Patch Set Update (PSU) Releases


Patch Set Update Notes Oracle Database Support Newsletter - Issue Oct 2014 Note 230.1 Quick Reference to Patchset / PSU / CPU Numbers Note

1454618.1

Reference List of Critical Patch Update Availability(CPU) and Patch Set Update (PSU) Documents For Oracle Database and Fusion Middleware Product

Note 783141.1 Exadata Database Machine and Storage Versions

Note 888828.11 PSU Patchset updates

Note 854428.1 Oracle Recommended Patches -- Oracle Database

Note 756671.1 Database PSU-CPU Cross-Reference List

Note 1119703.1 Database Security Patching from 12.1.0.1 onwards Note

1581950.1

https://support.oracle.com/CSP/main/article?cmd=show&type=NOT&doctype=HOWTO&id=230.1



https://support.oracle.com/CSP/main/article?cmd=show&type=NOT&doctype=REFERENCE&id=888828.1



https://support.oracle.com/CSP/main/article?cmd=show&type=NOT&doctype=ANNOUNCEMENT&id=756671.1




Latest Database PSUs 12.1.0.2

– GI PSU1 – Patch 19392646 - Oct 2014

– RDBMS PSU1 – Patch 19303936 - Oct 2014

12.1.0.1– GI PSU5 - Patch 19392372 - Oct 2014

– RDBMS PSU5 - Patch 19121550 - Oct 2014

11.2.0.4– GI PSU4 Patch 19380115 – Oct 2014

– RDBMS PSU4 – Patch 19121551 – Oct 2014


Latest Database PSUs 11.2.0.3

– GI PSU12 - Patch 19440385 - Oct 2014

– RDBMS PSU12 - Patch 19121548 - Oct 2014

11.1.0.7

– CRS PSU7 – Patch 11724953 - Apr 2013

– RDBMS PSU20 – Patch 19152553 – Oct 2014

10.2.0.5– CRS PSU2 - Patch 9952245 – Jul 2012

– RDBMS PSU12 – Patch 16619894 – Jul 2013 (LAST PSU)


Exadata Patch Delivery Changes

Quarterly Database Patch for Exadata (QDPE) – Recommended bundle patches released quarterly, no monthly patches

– Includes latest PSU for RDBMS/GI and one-off patches

– Oct 2014 QDPE – Patch 19542004 (for 11.2)

Quarterly Full Stack Download Patch (QFSDP) – Complete collection of software patches released quarterly

– Infrastructure (ESS, IB, PDU)

– Database (QDPE as above, Opatch, Oplan)

– Systems Management (EM Agent, OMS, Plug-ins)


Latest Exadata Bundle Patches

12.1.0.1– BP5 – Patch 19392372 (Oct 2014)

11.2.0.4– BP12 – Patch 19542004 (Oct 2014)

11.2.0.3 – BP24 – Patch 19500593 (Oct 2014)

11.2.0.2– BP22 – Patch 17380185 (Oct 2013)


Life Time Support Policy Oracle Database

– 12.1 Premier: Jul 2018, Extended: Jul 2021

– 11.2 Premier: Jan 2015, Extended: Jan 2018– Free Extended Support to Jan 2016

– 11.1 Premier: Aug 2012, Extended: Aug 2015

– 10.2.0 Premier: 31-Jul-2010,Extended: 31-Jul-2013– 10.2.0.5 Sev1 fixes only (no security patches)

– 10.1.0.x Premier: 31-Jan-2009,Extended: 31-Jan-2012

Sustaining: Indefinite applies to all above

Lifetime support policy:

http://www.oracle.com/us/support/lifetime-support/index.html

http://www.oracle.com/us/support/lifetime-support/index.html



Enterprise Manager Grid & Cloud Control– 12.1 Premier: Oct 2016, Extended: Oct 2019

– 11.1 Premier: Apr 2015, Extended: Apr 2018

– 10.2 Premier: Nov 2011, Extended: Nov 2014

Exadata Storage Server Software– 11.2.x Premier: Sep 2014, Extended: Sep 2017

– 11.1.x Premier: Sep 2013, Extended: N/A


Support Status Notes

Database Support Status Notes– 12.1.0 Note 1565065.1

– 11.2.0 Note 880782.1

– 11.1.0 Note 454507.1

– 10.2.0 Note:316900.1

– 10.1.0 Note:263719.1

Exadata Support Status Notes– 11.2 Note 888828.1

– 11.1 Note 835032.1










Install and Upgrade– Disable Transparent HugePages on SLE11, RHEL6, OL6 and UEK2

Kernels

Note 1557478.1

– $OH/rdbms/admin/catcdb.sql is missing from 12c release (Multitenant Option without DBCA) Note 17608025.8

– 11gR2 Dedicated Server Processes Have Large Usla Heap Segment compared pre-11.2 (AIX only) Fixed 11.2.0.4 Note 1260095.1





https://support.us.oracle.com/oip/faceshttps:/support.oracle.com/oip/faces/secure/km/DocumentDisplay.jspx?id1260095.1secure/km/DocumentDisplay.jspx?id=1260095.1

https://support.us.oracle.com/oip/faces/secure/km/DocumentDisplay.jspx?id=1260095.1


Recent Alerts & Issues Install and Upgrade

- Master Note For Oracle Database 12c Release 1 (12.1) Database/Client Installation/Upgrade/Migration (Non-RAC)

Note 1520299.1

- 11.2 to 12.1.0.1 Grid Infrastructure and Database Upgrade on Exadata Database Machine (useful for non-Exadata too)

Note 1555059.1

- Pre 12.1 Database Issues in 12c Grid Infrastructure Environment

Note 1568834.1





Recent Alerts & Issues Database

– Wrong results when GROUP BY uses nested queries in 12.1.0.2 NEW!

Note 19567916.8

– Join of temp and permanent table in RAC might lead to index corruption

Affects versions 11.2.0.3/11.2.0.4

Note 19259446.8

– Join of temp and permanent tables in RAC might lead to table corruption

11.2.0.3 only Fixed in PSU3 and 11.2.0.4Note 13467683.8

– Unrecoverable error ORA-29701 in ASM I/O path (HP-UX/Solaris)

11.2.0.1+ Fixed in 11.2.0.3.PSU8 Note 1561271.1








Database

– After A Rebalance Operation, An ASM Disk Goes Offline In A RAC ASM Configuration Fixed in 11.2.0.3.4

Note 1537143.1

– Process spin and/or ASM and DB crash if RAC instance up for > 248 days (Solaris Only) 10.2 thru 11.2 Fixed in 11.2.0.4

Note 10194190.8

– Corruption in Rollback with Clusterwide Global Transactions in RAC

11.2.0.2/3 Fixed in 11.2.0.4 Note 13605839.8





Other notes

RACCheck renamed to ORAchk

Note 1268927.2

See Appendix for older alerts!



Questions


Questions?

[email protected]


Older Alerts

Exadata

– Extremely heavy system load causes I/O failures leading to ORA-1578 where Write-back Smart Flash Cache enabled. Note 1531673.1

Fixed ESS 11.2.3.2.1

– Core dump or possible data corruption when modifying uncompressed blocks of an HCC-compressed segment.

Note 1502577.1

Applies to DBs 11.2.0.3.BP12 and earlier running HCC.

Fixed 11.2.0.3.BP13






Older Alerts Install and Upgrade

– Essential Steps to take before Upgrading to 11.2.0.3 Grid Infrastructure/ASM

Note 1363369.1– ORA-600 [KKPO_RCINFO_DEFSTG:OBJNOTFOUND] On 11.2

Databases After Upgrade Note 1308400.1

– 11.2.0.2 Materialized View fast refresh may fail with ORA-600 [21028].

Note 9873405.8– 11.2.0.2 Patches not found upgrading Grid Infrastructure

Bug 10036834– MRP0 ORA-328 on switchover to standby after upgrade to 11.2.0.2

Fixed in 11.2.0.2.3 Note 11664046.8


https://support.oracle.com/CSP/main/article?cmd=show&type=NOT&doctype=PROBLEM&id=1308400.1

https://support.oracle.com/CSP/main/article?cmd=show&type=NOT&doctype=PROBLEM&id=9873405.8

https://support.oracle.com/CSP/main/article?cmd=show&type=NOT&doctype=PATCH&id=10036834.8



Older Alerts

Install and Upgrade– 11.2.0.1 DBUA Shared_Pool Too Small ( Sun sparc) Bug 9406095

– 11.1.0.7 Ora-1578 Blocks misplaced in ASM..compatible.asm < 11

and existing datafile resized

Note 965751.1

– 11.1.0.7 ASM rolling upgrade to 11.1.0.7 fails on RAC Note 742647.1

– 11.1.0.6 Various ora-600 errors during upgrade to 11g Note 579523.1


https://support.oracle.com/CSP/main/article?cmd=show&type=NOT&doctype=ALERT&id=965751.1




Older Alerts

Database

– Hang / SGA memory corruption / ORA-7445:[kglic0] with CURSOR_SHARING using multiple shared pool subpools

11.2.0.2 Fixed in 11.2.0.2.9Note 13550185.8

– ORA-600 or Data Corruption possible during shutdown normal/transactional/immediate of RAC instances in a rolling fashion

11.2.0.2

Note 1318986.1

https://support.us.oracle.com/oip/faces/secure/km/DocumentDisplay.jspx?id=13550185.8

https://metalink.oracle.com/CSP/ui/flash.html



Older Alerts

Database

– ORA-600 [2015] during transaction rollback in undo block for COMPRESS table

11.1.0.6 to 11.2.0.2

Note 1191474.1



Older Alerts Database

– Intermittent logical corruption of LOB data during recovery

10.1 to 11.2 Fixed in 11.2.0.2Note 1206814.1

– Segment header corruption if extent allocation operation is interrupted

9.2 to 11.2 Fixed in 11.2.0.2 Note 1229669.1

– OERI[25027] or [4097] in plugged datafile after CREATE CONTROLFILE

11.1.0.6 to 11.2.0.1 Fixed in 11.2.0.2 Note 1066229.1

– RFS in standby with a wrong location for archive log corruption/overwriting datafiles when max_connections > 1 10.2 to 11.2 Fixed in 11.2.0.2

Note 1081961.1






https://support.oracle.com/CSP/main/article?cmd=show&type=NOT&doctype=ALERT&id=1081961.1l


Oracle Support

GCS – Global Customer Support; the analysts within Oracle Support that own and work on Service Requests

BDE – Bug Detection and Escalation; also part of Oracle Support, these are engineers who have access to the source code to check for or confirm the existence of a bug

Sustaining Engineering – formerly known as DDR; the team within Development that creates patches

Base Development – the developers who work on the current and future versions of the software, each owning a small section of code

ACS - Advanced Customer Services; mission critical support services for complex IT environments to help maximize performance, achieve higher availability and reduce risk


Terminology

CPU – a Critical Patch Update; in essence a CPU is a bundle which is released quarterly and only includes security-related fixes. CPUs are cumulative, so a later CPU will contain all of the fixes from an earlier CPU for the same patchset. CPUs are “molecular” which means groups of related fixes (“molecules”) can be excluded if they conflict with existing patches. Also known as SPUs.

PSU – a Patch Set Update; another bundle released every quarter, the PSU contains critical bug fixes for its intended patchset. Again they are cumulative, so they contain all fixes from previous PSUs for the same patchset – they also include the CPU released on the same date. So for example PSUApr2010 includes CPUApr2010. There are very specific rules about which fixes can be included in a PSU; nothing that affects optimizer query plans can be included, nor anything that requires a configuration change. Port-specific bugs also cannot be included. Application of a PSU will increment the last digit of the release number, e.g. PSUApr2010 for 10.2.0.4 results in the version

becoming 10.2.0.4.4 Overlay Patch – when a one-off interim patch conflicts with a PSU, an overlay patch is required. This is

basically a merge of the patch you want and the PSU; Development aim to provide these automatically so they shouldn’t actually be as much work as they sound.


Terminology

Interim Patch this is the official name for a one-off patch

Conflict – two or more bugfixes which modify the same source code files; if this is the case then only one can be applied, otherwise the code for the fixes will need to be “merged” to produce a new label

Merge – a combination of labels; if for example you have two bugfixes which touch the same files then you would need to have those fixes merged together, producing one new patch with a new label

Backport – also known as an OOB or One-Off Backport, this is a change or fix in a later piece of code which is then retrospectively applied as a patch to an earlier level of the code e.g. a fix in 11.1.0.7 might then be backported on top of 10.2.0.5 and made available as an interim patch

Patchset - A patchset is a tested and integrated set of product fixes. Patch sets provide bug fixes only; they do not include new functionality and they do not require certification on the target system”…

but that has changed in 11.2.0.2 see later slides


HP-UX Itanium and Oracle Database Software Previously, Oracle announced that it would stop developing new

versions of its software on Itanium microprocessors. For example, that meant version 12c of the Oracle database due out in early 2013 would not be available on Itanium. However, a judge recently ruled that Oracle has a contract to continue porting its software to Itanium computers for as long as HP sells Itanium computers. Therefore, Oracle will continue building the latest versions of its database and other software covered by the judge's ruling to HP Itanium computers. Oracle software on HP's Itanium computers will be released on approximately the same schedule as Oracle software on IBM's Power systems.

Press Release

http://www.oracle.com/us/corporate/features/itanium-346707.html


Patchset Grace Period

oracle support update

Documents

oracle andor

oracle database

bitfor windows x86

oracle support updateowen

release linux x86

windows server

sole discretion of oracle

linux x86linux x86