oracle enterprise manager european user group · • oracle’s grid-ready framework, allowing it...

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Martin Pena, Director of Product ManagementDave LeRoy, Principal Product ManagerAndrew Bulloch, Consulting Member of Technical StaffRalf Durban, Principal Sales Consultant

Oracle Enterprise Manager European User Group

Oracle Enterprise Manager European User Group

• Introductions 10:00am – 10:30am

• Enterprise Manager 10g Release 3 Update10:30am – 12:00pm

• Enterprise Manager Deployment Best Practices12:00pm – 1:00pm

• Lunch 1:00pm – 2:00pm

• Configuration Management / ITIL2:00pm – 2:45pm

• Enterprise Manager 11g / Beta Discussion 2:45pm – 3:30pm

• EM10g implementation at CERN3:30pm – 3:45pm

• Closing Discussion3:45pm – 4:00pm

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Oracle Enterprise Manager 10g

<Insert Picture Here>Management Environment – Breadth of Capabilities

Middleware

Managed EnvironmentApplicationsApplications

DatabaseDatabase

EnterpriseEnterpriseManagerManager

Host, OS

Fusion Middleware, WebSphere, WebLogic, .NET

, Storage and Network

Oracle, SQL Server, DB2

EE--Business Suite,Business Suite, SiebelSiebel,, PeopleSoftPeopleSoft

Enterprise Manager 10g Product Family

Enterprise Manager 10g Grid Control• Oracle’s grid-ready framework, allowing IT professionals to manage

the entire Oracle eco-system through one integrated management console.

Enterprise Manager 10g Database Control• Database Control is the front-end tool for managing a single instance

of the 10g database or single cluster instance. Enterprise Manager 10g Application Server Control• Oracle’s application server management interface built directly into

the Oracle 10g application server infrastructureEnterprise Manager 10g Management PacksEnterprise Manager 10g Management Plug-insEnterprise Manager 10g Management Connectors

Oracle Grid Control 17 Management Packs

• Database Management Packs• Tuning Pack• Diagnostics Pack• Configuration Pack for DB• Change Management Pack• Provisioning Pack for DB

• Middleware Management Packs• Diagnostics Pack• Configuration Pack for AS• Provisioning Pack for AS• SOA Suite Management Pack • IDM Management Pack

• Stand Alone Management Packs• Service Level Management Pack• Configuration Management Pack

for Non-Oracle Systems• Provisioning Pack• Linux Management Pack

• Application Management Packs• Application Management Pack for

PeopleSoft Enterprise • Application Management Pack for

Siebel• Application Management Pack for

Oracle E-Business Suite*

Oracle Grid Control 20 Management Plug-Ins

• Storage Devices

• EMC Celerra Server• NetApp Storage Filers

• Non-Oracle DBs• Microsoft SQL Server• IBM DB2 Database

• Network Devices• Check Point Firewall• Juniper Netscreen Firewall• F5 BigIP Local Traffic

Manager &Load Balancers• Host systems

• (Linux, Windows, Unix)

• Non-Oracle Middleware• BEA WebLogic, • IBM WebSphere• Microsoft .Net Framework• Microsoft Active Directory• Microsoft BizTalk Server • Microsoft Commerce Server• Microsoft Internet Information

Server (IIS) • Microsoft Internet Security and

Acceleration (ISA) Server• JBOSS Application Server• IBM WebSphere MQ

• EMC Symmetrix

Oracle Grid Control 2 Management Connectors

• Connector for BMC Remedy Help Desk • Connector for Microsoft Operations Manager

IT Operations Challenges

Improve alignment between business customers & IT on service levels

Oracle’s Management Solutions Answers to Today’s Top Challenges

Transition from reacting to end-user complaints to proactively resolving issues

Assess correct status of system and application configurations

Reduce cost of managing IT infrastructure

Service Level Management

Application PerformanceManagement

Configuration Management

Grid Automation

Oracle Enterprise Manager

CMDB(Discover & Reconcile)

EnterpriseManager

ConfigurationManagement Automation

ServiceLevel

Management

Extens ibilit y and Inte rope rabi lity(O

p en Sta ndard s, Op en Inte rfaces )D

ashb

oard

s an

d R

epor

ts

Oracle Infrastructure ManagementOracle Infrastructure Management

Application ManagementApplication Management

Extended Infrastructure ManagementExtended Infrastructure Management

Enterprise ManagerBreadth of Capabilities

SystemMonitoringApplication

PerformanceManagement

Grid AutomationCost effectively manage “many as one”

• Manage many as one• Dashboard views• Management Templates

• Automated Software Imaging and Provisioning

• Clone Oracle Homes and Instances• Provisioning of RAC/CRS and AS clusters• Bare Metal OS Provisioning

• Automation of Oracle patch processes• Direct connection to MetaLink (Oracle

Support)• Critical Patch Facility (security)

Config Mgt Pack for DB; Config Mgt Pack for AS; Config Mgt Pack for Non-Oracle; Provisioning Pack

Manage Many as One

Bare Metal Provisioning

Image Library

Reference imagesHierarchical compositionPatchesVersioned

DB1 Image

DB2 Image

AS1 Image

AS2 Image

OS1 Image

DB3 Image

AS3 Image

OS2 Image OS3 Image

Bare Metal Server

Database+ Patches

Con

figur

atio

n Se

tting

s

Linux OS + Patches

Automatically deploy new, fully configured systems to spec without risk of human error

Oracle Automation: Provisioning New in 10gR3

• Automate RAC provisioning while providing service– Convert DB to RAC– One-click-extend RAC to meet increased demand– De-provision RAC nodes

• Simplified way to scale up or down RAC– Integrated provisioning of RAC, ASM, and Clusterware– Bare metal provisioning integrated with RAC provisioning

• Flexible and Adaptable to your IT environment• Extend or customize Out-of-Box provisioning process • Integration of provisioning procedures into your IT environment

Simple, Accurate, Reliable Capacity on DemandSimple, Accurate, Reliable Capacity on Demand

Oracle Oracle Database Database and RACand RAC

SOA and OracleSOA and OracleFusionFusion

MiddlewareMiddleware

Best on Oracle

Overall RAC Deployment cycle

2

34

1

Create reference RAC systems Stage gold images

Create Production clustersScale up RAC cluster

Test users

15

Scale down

Testing and Staging

Production

Oracle Automation:Patching New in 10gR3

• Automate patching while continuing to provide service• Customizable Orchestration of Multi-tier Patching of Oracle Systems

Environment (COMPOSE)• Rolling and non-rolling patching automation• Out-of-Box best practices for DB, RAC, ASM, CRS, Dataguard and middle-tier• Automatic orchestration of system shutdown, switchover, patching, and restart

• Adaptable to your IT environment • Extend or customize the out-of-box provisioning process

• Enriched OS Patching (Linux, Solaris, Windows)• Vendor site integration e.g RHAT Network

• Reduce possibility of errors and improve reliability

Simple, Accurate, Reliable Maintenance of Distributed SystemsSimple, Accurate, Reliable Maintenance of Distributed Systems


SOA and Oracle SOA and Oracle Fusion Fusion


Best on Oracle

EM driven HA (Dataguard) Patching

1

4

EM

3

Both sites running Dataguard Standby site patched

Primary site patched Sites switched over

2

Configuration ManagementKnow what you have and know what you’re running

Configuration Management Database (CMDB)

Software Installations

SW and HW Configurations

Resource Relationships

Certified Configurations

Best Practices

• CMDB reports• CMDB Statistics• Policy standards• Audit Reports• Decision support

for incident, problem, change, and release management

• Discover– All hardware & software

configurations– Oracle inventory, including patch

history and updates• Analyze

– Monitor and audit change– Configuration comparisons against

reference, saved or live configurations

– Comprehensive reporting• Foundation for compliance and

change control– Policy Management– Standardize IT operations

management– Security configuration policies

Configuration ManagementKnow what you have and know what you’re running

Manage software and hardware configurations and deployments

– Policy management– Compliance support– Security configuration scoring

Bare metal provisioning of operating systems and software imagesCloning of existing installations and software images (such as RAC, CRS, and AS), Patching Automation

Config Mgt Pack for DB; Config Mgt Pack for AS; Config Mgt Pack for Non-Oracle; Provisioning Pack; DB Change Management

Poor Management Tools

Policy-based Monitoring

• Templates• Metric baselines

• Adaptive thresholds• Normalized views

Apply consistent, adaptive management practices across environment

Sampling of Security PoliciesAll Oracle Software1. Security alerts2. Critical security patches

Host1. Detect open ports2. Detect insecure services3. Ensure NTFS file system type (Windows)

Application Server1. HTTPD has minimal privileges2. Use HTTP/S3. Apache logging should be on4. Demo applications disabled5. Disable default banner page6. Disable access to unused directories7. Disable directory indexing8. Forbid access to certain packages9. Disable packages not used by DAD owner10. Remove unused DAD configurations11. Password complexity enabled

Database Services1. Enable listener logging2. Password-protect listeners3. Disallow default listener name4. Ensure listener log file is valid and owned by

Oracle5. Ensure listener host name is specified with IP

Database File Permissions1. Init.ora should have restricted file permission2. Files in $OH/bin should be owned by Oracle3. Data files should be owned by Oracle

Database Profile/Configuration1. Disallow access to objects by a fixed user link2. Disallow default tablespace set to SYSTEM3. Set password_grace_time4. Limit or deny access to DBMS_LOB5. Set password_reuse_max6. Avoid using utl_file_dir parameter7. Set trace_directory_server to a valid directory

Configuration Mgmt. & Compliance New in 10gR3

• At a glance compliance scores for your IT environment.• C-level reporting of target compliance scores in dashboard.

• Evaluate targets and groups against collection(s) of configurations• Out-of-Box best practices captured as collection(s) of configuration

policies. Secure DB, Secure Listener, Secure RAC• Report compliance score trends over time• Ability to drill down from compliance dashboards into violations and take

corrective actions

Evaluate, Report & Remediate Systems Against Best PracticesEvaluate, Report & Remediate Systems Against Best Practices


SOA and OracleSOA and OracleFusionFusion


Best on Oracle

Compliance Dashboards• Compliance Scoring

– Security settings and configurations

– System and application configurations

– Corporate best practices

• Drilldowns– Policy and rule

descriptions– Violation details– Impacts

Service Level ManagementAlign IT and business customers on service levels

Align IT Objectives with Business ObjectivesReal-time Service Level Measurement

– Services DashboardTrack actual performance to SLAs

• Forms support (10.1.2 & 9.0.4)• Automated creation of System

and Service for deployed applications

• Change history tracking of system membership

• Configuration change history tracking of entire system

• Customization of system model allowed – by adding/removing individual components

Service Level Mgt Pack (including Dashboards)

Service Level Management• Automated creation of System and Service for deployed

applications• Change history tracking of system membership• Configuration change history tracking of entire system • Customization of system model allowed – by adding/removing

individual components

• Forms service test / transaction monitoring • Supported for Forms versions 10.1.2 and 9.0.4• Monitors Forms Application availability, performance, usage, service

level compliance• Monitors transaction metrics:

• Forms total transaction time• Login time• Average time per message• Network latency• Slowest message block time• Database time

Optimized Service Levels

Define service level goals– Agreements and limits

Measure actuals– Availability– Performance– Usage

Report– Alerts– Monitoring Dashboards– Usage

Diagnose problems– Root-cause– Performance bottlenecks

GridControl

Service Level Compliance• Service Level parameters specification:

• Business Days, Hours • Availability Criteria• Performance Criteria

• Calculation of Service Level over a time-period as:• % of time during business hours Service meets the

availability and performance criteria

• Comparison of achieved Service Levels to requirements in your SLA

Rich Coverage for Service Test Protocols

RelatedSystem Components

Any serviceprotocol

NY

Tokyo

Paris

SF

Berlin

RepresentativeClient

Rio

DNS, FTP, HTTP(s), Ping,

ICMP Ping, IMAP, JDBC SQL

Timing, LDAP, NNTP, Oracle

SQL Timing, POP, Port Checker

(includes SSL), SMTP, SOAP,

TNS Ping, Web Transaction,

WEBDAV

Custom ScriptMonitor more services by incorporating tests

for nearly any application protocol

Service Dashboard

Application Performance ManagementIdentify and resolve end-user problems quickly

Application

• Complete system monitoring for entire application infrastructure

• Monitor from end-user perspective– Test application services from

representative geographies– Capture real end-user performance

• Diagnostics and Tuning– Rapid problem identification– Root Cause Analysis (RCA)– Problem remediation/tuning

UR

L/JSP

EJBJD

BC

/SQ

LN

e twork

Se rvlet

Service Level Mgt Pack; Application Server Diagnostics Pack; Database Diagnostics Pack; Database Tuning; Plug-ins

Application Service Level ManagementEnd-to-End Performance, Availability & Diagnostics


Mail service

Network service

Payroll service

Any service

NY

Tokyo

Paris

SF

Berlin

Rio


Monitor key business

transactionsAvailability Performance

Diagnose root- cause of

service problem

Identify full impact of system problem

Application Service Level ManagementEnd-to-End Performance, Availability & Diagnostics


Mail service

Network service

Payroll service

Any service

NY

Tokyo

Paris

SF

Berlin

Rio


External network Internal network Application Content App Server Database

End to EndTracing

AllYourUsers

AllYourURLs

Allthe

TimeJ2EE or Formson Oracle AS

Infrastructure ManagementManage the systems supporting the applications better and for lower cost

Oracle Database and RACOracle Database and RAC

SOA and Fusion MiddlewareSOA and Fusion Middleware

Extended InfrastructureExtended Infrastructure

OtherOtherMiddlewareMiddleware

OtherOtherDatabasesDatabases

OtherOtherComponentsComponents

Enterprise ManagerEnterprise Manager Applications depend upon a variety of infrastructureComplete application management requires broad infrastructure management

EM delivers:Best, most complete management for the Oracle stackStrong, broad management for non-Oracle components

Oracle Infrastructure Management Broad management for all application-dependent components

DatabasesDatabases MiddlewareMiddleware


• IBM WebSphere• BEA WebLogic• MS .NET• MS BizTalk Server• MS IIS• MS Commerce Server• MS ISA Server• Active Directory• JBoss AS• IBM MQ Series• Citrix (partner-built)

• IBM DB2• MS SQL Server

NetworkNetwork

• Checkpoint Firewall• Juniper Firewall• F5 BigIP Load Balancer

StorageStorage

• NetApp Filer• EMC Celerra• Pillar Axiom (partner-built)

OperatingOperatingSystemsSystems

ServersServers

• Dell

• Linux• All Unix• Microsoft• MVS• OpenVMS

Management Plug-Ins & Connectors Roadmap• Non-Oracle DBs

• Microsoft SQL Server (2000/2005)• IBM DB2 Database

• Network Devices• Blue Lane PatchPoint Manger• Check Point Firewall• Juniper Netscreen Firewall• F5 BIG-IP Local Traffic Manager• Nortel Alteon Application Switch• Radware

• Storage Devices• EMC Celerra Server• EMC Symmetrix• NetApp Filers • Onaro SANScreen• Pillar Data Systems Axiom

• Host systems • Supported Platforms

(Linux, Windows, Unix)• Dell PowerEdge OMSA• Egenera pServer

• Non-Oracle Middleware• BEA WebLogic• Citrix Presentation Server• IBM WebSphere• IBM MQSeries• JBoss AS• Microsoft .NET Framework• Microsoft Active Directory• Microsoft BizTalk Server • Microsoft Commerce Server• Microsoft Internet Information Server

(IIS) • Microsoft Internet Security and

Acceleration (ISA) Server• Connectors

• BMC Remedy Help Desk• Microsoft Operations Manager• PeopleSoft Help Desk• Siebel Help Desk• HP OpenView

Released by partnersComing soonComing by partners

Extended Infrastructure Management

Common CapabilitiesCommon Capabilities


• Discovery• Topologies• Configuration management • System dashboards• Reporting

• Service level monitoring• Root cause analysis and impact• Extensive metric monitoring• Events and escalations• Real-time and historical data

Enterprise Manager Storage Monitoring Plug-ins

EMC SymmetrixEMC Celerra NASNetApp FilerEMC CLARiiON (later this year)

• Discovery• Monitoring

• Availability• Performance• Volumes usage• Hardware component

failures and status• Configuration• Reporting

Storage monitoring features• Storage Capacity Analysis

• Database storage layout best practices

• Device performance metrics• Host volume configuration

Support for Microsoft SQL Server


• Availability• Performance• Space Usage• Users and Roles

• Configuration• Server Configuration• Database Settings• Registry Settings• Security Settings

• Reports

Support for WebSphere and WebLogic• Discovery• Monitoring

• Activity• Performance• Response• Top ‘n’

• Reporting, events, process control

• Synthetic transactions• App Servers and clusters• Configuration management

• View collected configuration

• Ports and protocols• Resource usage settings• Deployed applications and

associated modules• JDBC providers and data sources

• Compare configurations• Track configuration

changes

Compare IBM WebSphere Application Server Configurations

Enhancements to IBM WebSphere Application Server Plug-in

• Configuration management• View collected configuration

• Ports and protocols• Resource usage settings• Deployed applications and associated modules• JDBC providers and data sources

• Compare configurations• Track configuration changes• Out-of-box configuration searches

• Data Sources• Deployed Applications• J2EE Modules

• Automated creation of System and Service for deployed applications

Support for NetApp Filer and F5 Load Balancer


NetApp Filer• Logical volume usage• Hardware component

failures and statusF5 Load Balancer• Tiered monitoring• Health checks

• Reporting, events

Oracle Management Connector for Remedy Service Desk

• Automatically open Remedy trouble-tickets in response to EM Alerts

• Keep systems synchronized to streamline support processes and improve operational efficiencies

• In-context launch of EM from Remedy and vice versa

• Fully customizable ticket creation via ticket templates

• Out-of-box, best practice Oracle templates

• Flexible mapping of EM fields to Remedy trouble ticket fields

• Ability to pre-seed values for Remedy fields

Oracle Management Connector for Microsoft MOM

• Consolidate events from the two systems in EM console• Enables selective forwarding of MOM alerts to Enterprise

Manager• Automatic and manual alert forwarding

• Enterprise Manager is automatically updated when changes in MOM occur

• Flexible modeling options inside Enterprise Manager:• Generic MOM Managed Host target• Map MOM computers to individual targets in EM• Associate MOM alerts with existing EM targets

Integration BenefitsBetter diagnose availability and performance problems

• Correlate problems across your entire IT environment• Enhance Service modeling• Perform comprehensive Root Cause Analysis

Root Cause Analysis

Enterprise Reporting

• Easy-access out-of-box reports for all Oracle components

• Configuration• Performance• Service level• Audit

• Graphical report creation tool• Complete repository access

• Secure publishing capabilities for entire user-community

• Views accessible by any reporting product

Proactively deliver specialized management information to users,managers, and executives

Open Repository

Published Views

Email Web

Grid Control

Console

Reports

Sampling EM 10g Reports (110+ in total)Configuration

• Hardware Summary• Operating System

• OS Summary• Non-Compliant Linux Pkgs• Patchable Linux Hosts

• Oracle Application Server• Cluster Configuration• Target Configuration• Software Summary

• Oracle Database• Instance Overview• Configuration Summary• Software Summary• Space Usage• Tablespace Space Usage

• Oracle Home Patch Advisories• Affected Oracle Homes• Applicable Interim Patches• Applicable Patchsets• Applied Interim Patches• Applied Patchsets

Monitoring

Alerts and Violations– Most common– History– Outstanding

Availability History

Root Cause Analysis– Most significant impacts

Services, Service Levels– Alerts– Performance and Usage– Service Tests Summary– Slowest Pages by Category– Top 5 Most Active Regions– Top 10 Most Popular URLs– Slowest URL Requests– Transaction performance

Security

Database Audit– Failed logins– SYS user ops

Security (cont’d)Database Privileges

– Users and Roles with Critical

– DBA Group membership– File permissions and

owners– System Packages with

Public execute– Privileges granted to Public– Users and roles with

Access to Key ObjectsSecurity Policy Overview

– Compliance– Violation Flux

Storage

Database Space Issues– Segments with row chaining– Tablespaces with problem

segments– Tablespaces with

reclaimable spaceDatabase Space Usage

<Insert Picture Here>Release 3:Managing Applications

Application Management CategoriesManagement for ALL our customers’ applications

PackagedPackagedApplicationsApplications

CustomCustomApplicationsApplications

ApplicationApplicationServicesServices

• Packaged apps–Vendor delivered

• Custom apps–Custom extensions built on SOA and J2EE/.Net

• Application Services–Application Security (Identity & Access)–Business Intelligence–Portal, Collaboration, etc. (Workplace)

Application ManagementApplication Management

Managing Packaged ApplicationsEnterprise ManagerEnterprise Manager

Oracle EOracle E--Business Suite Business Suite –– PeopleSoftPeopleSoft –– SiebelSiebel

• 1-step Discovery • Topologies• Service Level Management• Out-of-box service models

Common Capabilities• Reports • Configuration Management• Transaction Tracing• Root-cause/Impact Analysis

Embedded Application-Specific Capabilities

• Topological root-cause views• 100+ configuration metrics• Clone automation for test production environments• Cross-instance patch comparisons

E-Business Suite PeopleSoft Siebel• 50+ business metrics• Out-of-box processes• HI Component support• SARM integration – real end user metrics, transaction diagnostics

• 500+ config metrics &PSAdmin admin tasks• 25+ “tribal” knowledge-based policies • Centralized Log Mgt• Key bus flow monitoring

• Out-of-box transactions• System monitoring• Application monitoring • Dashboards

Application Management Pack for E-Business Suite

• Manage EBS R12 and 11i• Automated discovery• Service Level Management• Out of box service models &

beacon transactions• Configuration Management• Topology views• Integration with AS & DB

diagnostics

• Clone Automation for production test environments• Out of box “order to cash” business process model• Customized beacon for Forms components

Application Management Pack for Siebel

• Over 50 business metric monitored for key Siebel applications

• Customized beacon for HI components

• SARM integration – real end user metrics, transaction diagnostics

• Manage Siebel 7.7, 7.8, 8.0– Automated discovery– Service Level Management– Out of box service models &

beacon transactions– Configuration Management– Topology views– Integration with DB

diagnostics

Application Management Pack for PeopleSoft Enterprise

• Manage versions running onPeopleTools 8.48 (app versions 8.4, 8.8, 8.9)

• Automated discovery• Service Level Management• Out of box service models &

beacon transactions• Configuration Management• Topology views• Integration with

AS & DB diagnostics

• Access for 500+ configuration metrics and admin tasks through PSAdminAPI

• 25+ policies based on PeopleSoft “tribal” knowledge• Centralized Log Management

Managing Custom Applications

SOASOA




SOA Runtime Governance• BPEL Process Monitoring

– Auto-discover design time dependencies into production– Accelerate problem resolution in process

• Web Service Monitoring and Policy Management

Application Diagnostics• Top servlets, EJBs, Transaction tracing• Extend by Application defined Mbeans, WSBusiness – IT Alignment• SLA on business KPIsInfrastructure Management• SOA - BPEL PM Management

SOA Management PackSOA Runtime Governance• BPEL Process Monitoring

– Auto-discover design time dependencies into production

– Accelerate problem resolution in process

• Web Service Monitoring• Web Service Policy Management

Business – IT Alignment• BAM – EM Integration• Service Level Management

SOA Infrastructure Management• BPEL PM Management• ESB Management

Managing Application Services

Identity and Access ManagementIdentity and Access Management




• Support for Oracle Access Manager, Identify Manager, and Identify Federation (Oracle Identify Management Suite)

– Automatic discovery– Pre-instrumented monitoring of key metrics– Service Level Management– Server performance diagnostics– Configuration Management of OAM components

• Upcoming BI, Workplace, etc.

Management of Application Services

Management of IAM suite• Support for OAM (CoreID), OIM

(Xellerate), OIF (OctetString), OID, DAS, DIP, OSSO

– Automatic discovery– Pre-instrumented monitoring

of key metrics– Service Level Management– Server performance

diagnostics– Configuration Management of

OAM components

Management of other Application Services under discussion, e.g. BI, Workplace, etc.

EM Event

Management Connector Use caseTablespace Full Alert Resolution Flow

Route TT totechnician

Service Requestcreated

Review Root Cause and Fix Issue

Verify Fix

Ticket getsupdated

EM

EM

EM

RSDRSD

Launch EM

Analyze TT

TICKET

TT Closed

OracleCMDB

NotificationRule Triggered

EM

Managing Fusion ApplicationsEnterprise Manager Grid ControlEnterprise Manager Grid Control

Oracle Fusion ApplicationsOracle Fusion Applications

• Enterprise Manager – the platform for fusion management• End-to-end application management

• Business flow monitoring• End-user monitoring• Service level management• Change workflow and lifecycle management• Configuration management• Application software provisioning

• Tight integration with technology stack management for complete view

oracle enterprise manager european user group · • oracle’s grid-ready framework, allowing it...

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