oracle ebs 2020: transform your end- user experiences …

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MICHIGAN ORACLE USERS SUMMIT 2020 MONDAY OCTOBER 26 –THURSDAY OCTOBER 29, 2020 VIRTUAL EVENT ORACLE EBS 2020:TRANSFORM YOUR END- USER EXPERIENCES (UX) PRESENTER NAME: MIA URMAN PRESENTER TITLE: CEO COMPANY: AURAPLAYER

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Page 1: ORACLE EBS 2020: TRANSFORM YOUR END- USER EXPERIENCES …

MICHIGAN ORACLE USERS SUMMIT 2020MONDAY OCTOBER 26 –THURSDAY OCTOBER 29, 2020

VIRTUAL EVENT

ORACLE EBS 2020: TRANSFORM YOUR END-

USER EXPERIENCES (UX) PRESENTER NAME: MIA URMAN

PRESENTER TITLE: CEO

COMPANY: AURAPLAYER

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www.mous.us

THANK YOU

SAVE THE DATE

• OATUG Forum LiveDecember 7-11, 2020

Virtual Event

https://forum.oatug.org

• MOUS 2021October 27, 2021

Schoolcraft College -VisTaTech Center,

18600 Haggerty Rd, Livonia, MI

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› DBA? Forms Developers? Java Developers?

APEX Developers?

› Developing in mobile?

› Begun to think about mobile strategy?

› Know what a Microservice is?

› Using any Oracle cloud products?

› Doing a SOA or Integration project?

ABOUT YOU

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ORACLE EBS IS AN INSTITUTION

Client Server Web based – Java front-end

Web based – HTML Front end - OAF

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TODAY IT IS ABOUT ENGAGING USER

EXPERIENCES

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“OUR EBS APPLICATION DOES WHAT WENEED, BUT I WISH IT LOOKED MOREMODERN AND COULD RUN ON A PHONE /TABLET…”

Typical EBS users

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UX OF A 2020 APPLICATION

• Chat / Social

• Mobility

• Automation

• Easy Integration

• Connected Devices?

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TYPICAL EBS CUSTOMER REQUIREMENTS

1. Improve the UI to provide a modernised user experience

2. Enable mobility - Quick wins to achieve agility

3. Integrate processes using unified views of data between existing forms and other apps

4. Easily move to the cloud

5. Use RPA to automate tiresome, error prone workflows

• Applies to both bespoke Forms and EBS apps

• Short term - modernization without breaking the bank

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THE ORACLE TOOLBOX FOR 2020

• Oracle VBCS

• Oracle APEX

• Oracle Digital Assistant

• RPA

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ORACLE VISUAL BUILDER CLOUD SERVICE

Build and host web and mobile applications in a faster and simpler way with

zero install and visual development experience

The Visual Development Environment for Oracle JET.

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VISUAL BUILDER CLOUD SERVICE

Key principles for Visual Builder

Cloud Based

SaaS Integrated

Nothing to install, configure or maintain. Runs in thebrowser. Apps accessible from any device.

Easy access to SaaS data and processes via RESTcatalog. Enrich SaaS with engaging custom UI.

Extensible More complex behavior can be implemented instandard JavaScript and HTML. Creates Oracle JET code.

Easy to Use Drag and drop visual development with live WYSIWYGdesigner and multiple Quickstarts (wizards)

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PRODUCTIVITY THROUGH VISUALIZATION

Visual Page Layout

Visual Page Flow Diagram

Visual Action Definition

Visual REST Connection

Visual Business Object Creation

Visual Business Objects Logic

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BUILD USER EXPERIENCEBasic Components

Data View

Visualizations

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DRAG AND DROP TO A NEW APPLICATION

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THE CHALLENGE: AGILITY

How to Deliver Enterprise Systems to Mobile Channels

Without Costly and Risky Redevelopment Projects?

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THE ART OF THE POSSIBLE?

What users want vs what they currently have

Oracle Forms ApplicationsModern Mobile 1st Apps

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INTRODUCING AURAPLAYER

Unlock the business logic trapped within your Oracle Forms / Oracle E-Business Suite systems without redevelopment cost & risk

Same System - Many User Interfaces / Devices

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CREATE UNIFIED FRONT-END APPLICATIONS ON A MYRIAD OF

BACK-ENDS

Extend Back-office business processes to

to REST APIs without redevelopment

Build cutting edge front-ends

on AuraPlayer REST services using wizard based

development environment

VISION OF THE FUTURE - ONE TOOL TO RULE THEM ALL

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MOBILE USE CASES: ENHANCING LOB DIGITAL EXPERIENCES

Oracle Confidential – Internal/Restricted/Highly Restricted

• Scanner device apps to enter items

into orders on the warehouse floor.

• EBS Physical inventory and cycle

counts on tablets from warehouse floor

• Warehouse management systems to

insert orders and products

• Arm sales team with complete

access to customer information

• Mobile catalog of inventory items to

speed up the ordering process

• Build simple, Mobile First apps to

increase revenue

• Give Field Technicians real time

access to data at point of service

• Get real time visibility into work

status, technician location and

financial performance

• Increase Asset availability and

minimize costly outages

Retail/Warehouse Field Service Sales

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MOBILE USE CASES: ENHANCING LOB DIGITAL EXPERIENCES

Oracle Confidential –Internal/Restricted/Highly Restricted

• Modernize back office operations

• Mobile procurement, inventory,

purchase orders, project

management

• Helps with attracting and retaining

employees

• Simplify enterprise mobility helping

enterprises build better apps faster

• Innovate with Mobile First / Only

applications & IoT

• Open, Standards based and Agnostic

• cloud based platform

• Empower employees with common

tasks for time reporting, approvals

and employee benefits

• Accelerate HR related workflows and

processes with informative alerts and

notifications

HR Operations Custom Apps

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NESHER CEMENT

B2B online Store with VBCS and AuraPlayer

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Oracle11g DB

Desktop

DMZ

Internal NetworkFirewall

Oracle EBS

Challenge:

Link Oracle EBS Order Management (Forms) to a newcutting edge web and mobile interface at minimal costand risk

The App:

An old B2B external sales website manually integratedwith Oracle EBS order system involving taking 2 days

Solution:

• Oracle VBCS for rapid development of modern weband / or mobile device app

• Aura Player to integrate the new app with EBS SalesOrders (the Forms app) via new bespoke RESTinterfaces

• Prototype built in a matter of days. Orders placed onnew site now created in EBS immediately.

• Solution to be expanded to other use cases

Visual

Builder Cloud

Service

REST

connector

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Manual entry into EBS

Automated entry into EBS from modernized VBCS web site

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INVENTORY MANAGMENT

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ORACLE FORMS TO MOBILE

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Copyright © 2017, Oracle and/or its affiliates. All rights reserved.

We are in a new world where conversational interfaces will replace the most common interfaces on computers and

connected devices

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ORACLE DIGITAL ASSISTANT CLOUD

Provides the platform and tools to easily build AI-powered

assistants that connect to your backend applications. A digital

assistant uses artificial intelligence for natural language processing.

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CHATBOTSV/S DIGITAL ASSISTANT

Digital Assistant and Chatbots are synonymous to some customers

Chatbots

• A computer program designed

to simulate conversation with

human users

• Uses AI for understanding

conversations

• User initiated

• Single purpose

• E.g. Airline Bot, Event Bot

Digital Assistant

• A Digital assistant recommends

or completes tasks beyond

simple conversations

• Uses AI for predictions and

recommendations

• Bot initiated

• Multi purpose (bots = skills)

• E.g. Employee self service

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DIGITAL ASSISTANT

Oracle Sales Order Bot

What is a digital assistant:

A conversational application that allows the end-user to simulate the

conversation with a back-end application.

The Value:

• Enable Back-Office To Chat And Voice

• Data Agility

• Increased ROI - Leverage Existing Systems

• Customer And Employee Efficiency

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WHEN WILL PEOPLE USE DIGITAL ASSISTANTS

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WHY CONVERSATIONAL INTERFACES?

• Language interfaces remove significant friction

• Just write or speak, no learning

• Direct access to value trapped in distant services and millions of app

Discover,download,install,launch

5M apps

Pay mybill

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THE SOLUTION CREATING CHATBOTS WITH ORACLE

EBS/FORMS

Enterprise grade ChatBot in the Cloud

Rapid wizard-based development Open standards, RESTful interfaces

Expose existing Forms Applications as Web Services without writing one line of code

No redevelopment or migration of the Oracle Forms System

Built-in back end integration framework, connectors,

security, scale

Instant Apps and channels, dialog

builder, human-handoff

framework

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DIGITAL ASSISTANT AND SKILLS EXAMPLE

HCM

OracleEBS

CX

3rd Party

Digital Assistant

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ORACLE IEXPENSE DIGITAL ASSISTANT

▪ Employees can easily upload their Hotel, Airfare and

Meals receipts using natural language and on-the-

go

▪ Increased employee satisfaction, productivity and

engagement with faster, more accurate reporting

▪ can “talk” with a bot to input their expenses

• Log expenses anywhere any time. With AuraPlayer’s iExpense Digital Assistant there’s no for

keeping everything in mind – employees can upload their Hotel, Airfare and Meals receipts

using natural language.

▪ Streamline expenses reporting for accurate

recording

▪ Inefficient process and prone to human

error from lost receipts

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ORACLE SALES ORDER DIGITAL ASSISTANT

▪ check inventory availability and pricing online

▪ Gained Productivity and lowered operational costs

▪ Increased sales volume and revenue

▪ Increased productivity and efficiency of sales

representatives

▪ No way of looking up inventory onsite

▪ Sales representatives risk selling items that are not in the inventory

▪ Resulted in many opportunities lost as no flexibility to close the deal on the spot

▪ Lookup availability from the field

▪ Simplify sales process with online orders to

increase efficiency

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ENTERPRISE HR DIGITAL ASSISTANT

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RPA

Robotic process automation is a form of business

process automation technology based on metaphorical

software robots or on artificial intelligence /digital

workers.

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ROBOTIC PROCESS AUTMATION (RPA)

Robotic Process Automation with AuraPlayer

What is RPA:

An emerging technology that employs software “robots” to

execute complex business processes.

The Value:

• Streamline workloads

• Increase data accuracy

• Reduce labor costs

• Increase efficiency by eliminating manual and repetitive tasks

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RPA FLOWS WITH AURAPLAYER

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WORTHINGTON STEEL ROBOTIC PROCESS AUTOMATION

1. Robust automation of any Oracle Forms

and EBS business process

2. Eliminated 200 hours of development

time per RPA process

3. Enhanced value from existing RPA

investments

4. Reduced time-to-revenue

Creating an Oracle EBS automation that accounts for the complexities the

application such as: UI Changes, Dynamic Fields and Customizations, Pop-ups,

Error Messages and Upgrades.

Ease of use, no screen scrapping, immune to upgrades and

handles EBS performance issues

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HOW DO WE DO IT?

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3 STEPS TO MOBILE SUCCESS

Business Process and User Experience

• Identify the Oracle Forms business process

• Define the end-user experience

• Create a Storyboard / Wireframe1

Mobile APIs & Services

• Record your Oracle Forms process

• Expose REST services

• Create your mobile REST APIs 2

Create Mobile App - VBCS

• Develop mobile app against your mobile APIs,

• Be agile, release early, release often

• Measure success with Mobile Analytics3

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MODERNIZATION

Live Demo

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1. Review Current Landscape

• Where can mobile increase revenue, promote corporate efficiency

2. Assess Your Requirements

• What platforms do we need to deploy to? UIrequirements?

3. Understand Existing System

• Where does the business logic sit today?

4. Define Timeline and Budget

5. Choose development tools to review

6. Conduct Proof of Concept of Proposed options

7. Decide on final Implementation Method

THE WAY FORWARD

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Session ID:

Please remember to complete the session evaluation that you

will receive via email from the webinar service provider.

[email protected]

www.auraplayer.com

Page 51: ORACLE EBS 2020: TRANSFORM YOUR END- USER EXPERIENCES …

www.mous.us

THANK YOU

SAVE THE DATE

• OATUG Forum LiveDecember 7-11, 2020

Virtual Event

https://forum.oatug.org

• MOUS 2021October 27, 2021

Schoolcraft College -VisTaTech Center,

18600 Haggerty Rd, Livonia, MI

Page 52: ORACLE EBS 2020: TRANSFORM YOUR END- USER EXPERIENCES …

WWW.MOUS.US

THANK YOU

SURVEYS

• Session SurveysPlease complete the session survey for this

session using the Zoom session survey link.

The survey link will be provided via email

once the webinar is closed.