oracle ebs 2020: transform your end- user experiences …
TRANSCRIPT
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MICHIGAN ORACLE USERS SUMMIT 2020MONDAY OCTOBER 26 –THURSDAY OCTOBER 29, 2020
VIRTUAL EVENT
ORACLE EBS 2020: TRANSFORM YOUR END-
USER EXPERIENCES (UX) PRESENTER NAME: MIA URMAN
PRESENTER TITLE: CEO
COMPANY: AURAPLAYER
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www.mous.us
THANK YOU
SAVE THE DATE
• OATUG Forum LiveDecember 7-11, 2020
Virtual Event
https://forum.oatug.org
• MOUS 2021October 27, 2021
Schoolcraft College -VisTaTech Center,
18600 Haggerty Rd, Livonia, MI
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› DBA? Forms Developers? Java Developers?
APEX Developers?
› Developing in mobile?
› Begun to think about mobile strategy?
› Know what a Microservice is?
› Using any Oracle cloud products?
› Doing a SOA or Integration project?
ABOUT YOU
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ORACLE EBS IS AN INSTITUTION
Client Server Web based – Java front-end
Web based – HTML Front end - OAF
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TODAY IT IS ABOUT ENGAGING USER
EXPERIENCES
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“OUR EBS APPLICATION DOES WHAT WENEED, BUT I WISH IT LOOKED MOREMODERN AND COULD RUN ON A PHONE /TABLET…”
Typical EBS users
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UX OF A 2020 APPLICATION
• Chat / Social
• Mobility
• Automation
• Easy Integration
• Connected Devices?
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TYPICAL EBS CUSTOMER REQUIREMENTS
1. Improve the UI to provide a modernised user experience
2. Enable mobility - Quick wins to achieve agility
3. Integrate processes using unified views of data between existing forms and other apps
4. Easily move to the cloud
5. Use RPA to automate tiresome, error prone workflows
• Applies to both bespoke Forms and EBS apps
• Short term - modernization without breaking the bank
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THE ORACLE TOOLBOX FOR 2020
• Oracle VBCS
• Oracle APEX
• Oracle Digital Assistant
• RPA
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ORACLE VISUAL BUILDER CLOUD SERVICE
Build and host web and mobile applications in a faster and simpler way with
zero install and visual development experience
The Visual Development Environment for Oracle JET.
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VISUAL BUILDER CLOUD SERVICE
Key principles for Visual Builder
Cloud Based
SaaS Integrated
Nothing to install, configure or maintain. Runs in thebrowser. Apps accessible from any device.
Easy access to SaaS data and processes via RESTcatalog. Enrich SaaS with engaging custom UI.
Extensible More complex behavior can be implemented instandard JavaScript and HTML. Creates Oracle JET code.
Easy to Use Drag and drop visual development with live WYSIWYGdesigner and multiple Quickstarts (wizards)
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PRODUCTIVITY THROUGH VISUALIZATION
Visual Page Layout
Visual Page Flow Diagram
Visual Action Definition
Visual REST Connection
Visual Business Object Creation
Visual Business Objects Logic
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BUILD USER EXPERIENCEBasic Components
Data View
Visualizations
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DRAG AND DROP TO A NEW APPLICATION
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THE CHALLENGE: AGILITY
How to Deliver Enterprise Systems to Mobile Channels
Without Costly and Risky Redevelopment Projects?
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THE ART OF THE POSSIBLE?
What users want vs what they currently have
Oracle Forms ApplicationsModern Mobile 1st Apps
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INTRODUCING AURAPLAYER
Unlock the business logic trapped within your Oracle Forms / Oracle E-Business Suite systems without redevelopment cost & risk
Same System - Many User Interfaces / Devices
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CREATE UNIFIED FRONT-END APPLICATIONS ON A MYRIAD OF
BACK-ENDS
Extend Back-office business processes to
to REST APIs without redevelopment
Build cutting edge front-ends
on AuraPlayer REST services using wizard based
development environment
VISION OF THE FUTURE - ONE TOOL TO RULE THEM ALL
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MOBILE USE CASES: ENHANCING LOB DIGITAL EXPERIENCES
Oracle Confidential – Internal/Restricted/Highly Restricted
• Scanner device apps to enter items
into orders on the warehouse floor.
• EBS Physical inventory and cycle
counts on tablets from warehouse floor
• Warehouse management systems to
insert orders and products
• Arm sales team with complete
access to customer information
• Mobile catalog of inventory items to
speed up the ordering process
• Build simple, Mobile First apps to
increase revenue
• Give Field Technicians real time
access to data at point of service
• Get real time visibility into work
status, technician location and
financial performance
• Increase Asset availability and
minimize costly outages
Retail/Warehouse Field Service Sales
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MOBILE USE CASES: ENHANCING LOB DIGITAL EXPERIENCES
Oracle Confidential –Internal/Restricted/Highly Restricted
• Modernize back office operations
• Mobile procurement, inventory,
purchase orders, project
management
• Helps with attracting and retaining
employees
• Simplify enterprise mobility helping
enterprises build better apps faster
• Innovate with Mobile First / Only
applications & IoT
• Open, Standards based and Agnostic
• cloud based platform
• Empower employees with common
tasks for time reporting, approvals
and employee benefits
• Accelerate HR related workflows and
processes with informative alerts and
notifications
HR Operations Custom Apps
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NESHER CEMENT
B2B online Store with VBCS and AuraPlayer
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Oracle11g DB
Desktop
DMZ
Internal NetworkFirewall
Oracle EBS
Challenge:
Link Oracle EBS Order Management (Forms) to a newcutting edge web and mobile interface at minimal costand risk
The App:
An old B2B external sales website manually integratedwith Oracle EBS order system involving taking 2 days
Solution:
• Oracle VBCS for rapid development of modern weband / or mobile device app
• Aura Player to integrate the new app with EBS SalesOrders (the Forms app) via new bespoke RESTinterfaces
• Prototype built in a matter of days. Orders placed onnew site now created in EBS immediately.
• Solution to be expanded to other use cases
Visual
Builder Cloud
Service
REST
connector
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Manual entry into EBS
Automated entry into EBS from modernized VBCS web site
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INVENTORY MANAGMENT
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ORACLE FORMS TO MOBILE
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Copyright © 2017, Oracle and/or its affiliates. All rights reserved.
We are in a new world where conversational interfaces will replace the most common interfaces on computers and
connected devices
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ORACLE DIGITAL ASSISTANT CLOUD
Provides the platform and tools to easily build AI-powered
assistants that connect to your backend applications. A digital
assistant uses artificial intelligence for natural language processing.
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CHATBOTSV/S DIGITAL ASSISTANT
Digital Assistant and Chatbots are synonymous to some customers
Chatbots
• A computer program designed
to simulate conversation with
human users
• Uses AI for understanding
conversations
• User initiated
• Single purpose
• E.g. Airline Bot, Event Bot
Digital Assistant
• A Digital assistant recommends
or completes tasks beyond
simple conversations
• Uses AI for predictions and
recommendations
• Bot initiated
• Multi purpose (bots = skills)
• E.g. Employee self service
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DIGITAL ASSISTANT
Oracle Sales Order Bot
What is a digital assistant:
A conversational application that allows the end-user to simulate the
conversation with a back-end application.
The Value:
• Enable Back-Office To Chat And Voice
• Data Agility
• Increased ROI - Leverage Existing Systems
• Customer And Employee Efficiency
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WHEN WILL PEOPLE USE DIGITAL ASSISTANTS
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WHY CONVERSATIONAL INTERFACES?
• Language interfaces remove significant friction
• Just write or speak, no learning
• Direct access to value trapped in distant services and millions of app
Discover,download,install,launch
5M apps
Pay mybill
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THE SOLUTION CREATING CHATBOTS WITH ORACLE
EBS/FORMS
Enterprise grade ChatBot in the Cloud
Rapid wizard-based development Open standards, RESTful interfaces
Expose existing Forms Applications as Web Services without writing one line of code
No redevelopment or migration of the Oracle Forms System
Built-in back end integration framework, connectors,
security, scale
Instant Apps and channels, dialog
builder, human-handoff
framework
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DIGITAL ASSISTANT AND SKILLS EXAMPLE
HCM
OracleEBS
CX
3rd Party
Digital Assistant
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ORACLE IEXPENSE DIGITAL ASSISTANT
▪ Employees can easily upload their Hotel, Airfare and
Meals receipts using natural language and on-the-
go
▪ Increased employee satisfaction, productivity and
engagement with faster, more accurate reporting
▪ can “talk” with a bot to input their expenses
• Log expenses anywhere any time. With AuraPlayer’s iExpense Digital Assistant there’s no for
keeping everything in mind – employees can upload their Hotel, Airfare and Meals receipts
using natural language.
▪ Streamline expenses reporting for accurate
recording
▪ Inefficient process and prone to human
error from lost receipts
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ORACLE SALES ORDER DIGITAL ASSISTANT
▪ check inventory availability and pricing online
▪ Gained Productivity and lowered operational costs
▪ Increased sales volume and revenue
▪ Increased productivity and efficiency of sales
representatives
▪ No way of looking up inventory onsite
▪ Sales representatives risk selling items that are not in the inventory
▪ Resulted in many opportunities lost as no flexibility to close the deal on the spot
▪ Lookup availability from the field
▪ Simplify sales process with online orders to
increase efficiency
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ENTERPRISE HR DIGITAL ASSISTANT
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RPA
Robotic process automation is a form of business
process automation technology based on metaphorical
software robots or on artificial intelligence /digital
workers.
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ROBOTIC PROCESS AUTMATION (RPA)
Robotic Process Automation with AuraPlayer
What is RPA:
An emerging technology that employs software “robots” to
execute complex business processes.
The Value:
• Streamline workloads
• Increase data accuracy
• Reduce labor costs
• Increase efficiency by eliminating manual and repetitive tasks
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RPA FLOWS WITH AURAPLAYER
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WORTHINGTON STEEL ROBOTIC PROCESS AUTOMATION
1. Robust automation of any Oracle Forms
and EBS business process
2. Eliminated 200 hours of development
time per RPA process
3. Enhanced value from existing RPA
investments
4. Reduced time-to-revenue
Creating an Oracle EBS automation that accounts for the complexities the
application such as: UI Changes, Dynamic Fields and Customizations, Pop-ups,
Error Messages and Upgrades.
Ease of use, no screen scrapping, immune to upgrades and
handles EBS performance issues
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HOW DO WE DO IT?
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3 STEPS TO MOBILE SUCCESS
Business Process and User Experience
• Identify the Oracle Forms business process
• Define the end-user experience
• Create a Storyboard / Wireframe1
Mobile APIs & Services
• Record your Oracle Forms process
• Expose REST services
• Create your mobile REST APIs 2
Create Mobile App - VBCS
• Develop mobile app against your mobile APIs,
• Be agile, release early, release often
• Measure success with Mobile Analytics3
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MODERNIZATION
Live Demo
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ABSENCES MOBILE APPLICATION & OTL APP
Absences Mobile
Application
OLT Mobile
Application
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1. Review Current Landscape
• Where can mobile increase revenue, promote corporate efficiency
2. Assess Your Requirements
• What platforms do we need to deploy to? UIrequirements?
3. Understand Existing System
• Where does the business logic sit today?
4. Define Timeline and Budget
5. Choose development tools to review
6. Conduct Proof of Concept of Proposed options
7. Decide on final Implementation Method
THE WAY FORWARD
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Session ID:
Please remember to complete the session evaluation that you
will receive via email from the webinar service provider.
www.auraplayer.com
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www.mous.us
THANK YOU
SAVE THE DATE
• OATUG Forum LiveDecember 7-11, 2020
Virtual Event
https://forum.oatug.org
• MOUS 2021October 27, 2021
Schoolcraft College -VisTaTech Center,
18600 Haggerty Rd, Livonia, MI
![Page 52: ORACLE EBS 2020: TRANSFORM YOUR END- USER EXPERIENCES …](https://reader031.vdocuments.mx/reader031/viewer/2022012410/616a617711a7b741a351de67/html5/thumbnails/52.jpg)
WWW.MOUS.US
THANK YOU
SURVEYS
• Session SurveysPlease complete the session survey for this
session using the Zoom session survey link.
The survey link will be provided via email
once the webinar is closed.