Oracle Digital Assistant

Gartner predicts 70% of organizations will integrate AI to assist

employees’ productivity by 2021*

Conversational AI for Your Business

One digital assistant for multiple applications Listens and responds

to natural conversation

Bot-initiated conversations based on context

AI-powered natural language

processing

Voice or text Analytics to provide insights

Inventory

Manufacturing

Global HR

Purchase Orders

Expense Approval

Submit Expenses

Talent Manager Sales

Absence Manager

Location Services

SCM Skills

ERP Skills ERP

SCM

HCM Skills HCM

Selected CX Skills CX Skills

3rd Party Skills 3rd Party

Popular Conversational Digital Assistant Any Application Channels Skills Store

Submit Expenses

Sales Brief

Location Services

Order Management

AI Scientist Not Required Simple deployment Skills can

Prebuilt skills for Oracle SaaS

be customized

Integrated with Customer Service Supports call de°ection and agent handoff

Service Cloud

Conversation History

Assistant to Agent Handoff

Learn more at oracle.com/da* Gartner Press Release, January 24, 2019

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