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Option One Mortgage Corporation Improves Decision Making & Reporting Using seleqtech Solutions

Solution & Services Summary Industry Financial Services Business Function Residential Mortgage Lender Time to Deploy Solution Phase I – Loan Servicing: 4 ½ Months Phase II – Call Center (ICM): 5 ½ Months Phase III – Call Center (CMS): 3 ½ Months Architecture Data is sourced from third-party applications and stored nightly in an Oracle staging database where the data is then transformed and loaded into an Oracle database utilizing a star-schema model. The data is then pushed to Analysis Services where cubes are generated. The data is made available to the users via ProClarity (MOLAP) and other direct-access tools (ROLAP). Software Used Oracle 9i Informatica 6 Microsoft SQL Server 2000 Microsoft Analysis Services 8.0 ProClarity 5.2 Performance Number of users: 100’s Size of the database: 200 GB OLAP type: ROLAP/MOLAP

Solution Overview The major focus was to deliver a set of reliable and timely Key Performance Indicators (KPI’s) made available to business users through on-line analytical tools and reporting software. This information is then delivered to Servicing Executives and Management to assist with running their business and making business decisions that will lead to increased profitability.

Business Benefits

• Increased productivity levels by providing a user-friendly, intuitive reporting interface with access to historical information and giving the users the capability to drilldown to the exact data required. The solution empowered the user groups to provide reliable information in a more efficient and timely manner.

• Increased proficiency levels by offering intuitive and easily accessible reporting tools. Management and associates now have a better understanding of the data elements and business metric definitions used across all business channels.

• Improved resource efficiencies by allowing valuable resources to focus on other projects and analysis, rather than servicing common independent or unstructured information requests.

• Increased profit levels through improvements in the following areas: Operational costs, delinquency/loss mitigation, strategic planning, service quality (internal and external relationships), sales and marketing opportunities, and job satisfaction and employee retention levels.

• Laid the initial framework in building an Enterprise Data Warehouse.

About seleqtech seleqtech provides best-of-breed, powerful data integration and analysis/reporting capabilities that empower general business users to glean the critical information required for timely, more informed business decisions across the entire enterprise. The company's "Best of Breed" philosophy combined with extensive industry experience help clients to effectively change their behavior regarding their use of information to foster enterprise competitive advantage. About The Client Option One is in the business of making, servicing and selling non-prime residential mortgage loans. Option One has over $42 billion in assets under management and consistently ranks in the top five originators of non-prime residential mortgage loans by volume. Option One has received top ratings for their servicing operations from Fitch Ratings, Standard & Poor’s and Moody’s.