optimize netsuite order management with ozlink

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Optimize NetSuite Order Management - OzLINK Customer Deep Dive


Agenda

• Introduction & Welcome• Oz Overview

– Partnership with NetSuite– Solutions

• Customer Deep Dive– RS Associates– howies– Lionel Racing– Sailrite

• Summary & Conclusions


Founded 2002

Privately held

Over 10,000 customers

Integrating and automating order management

Over 600 Joint NetSuite customers

Oz Development OverviewCompany

http://www.progearwarehouse.com/

http://www.ableplanet.com/


What Does Oz Do?

OzLINK Integrates and ExtendsOrder Management Applications

eCommerce

Warehouse

Shipping


Over 600 Successful NetSuite Customers

eCommerce Warehouse Shipping


OzLINK Channel: Integrate eCommerce into Order Management

C

eCommerce Applications

Integration &Edge Apps

Coming Spring 2014


OzLINK Mobile Extends NetSuite to Warehouse

Sales Order Picking

Single Order, Multiple Orders,

Paperless

Work Order Picking & Assembly Building

Inventory Cycle Count

&

Simple Inventory

PO Receiving & Put Away

Item Label Printing

Gain Real Time Visibility and Control of Your Warehouse Operation

Supports ABM as well as Non-ABM bin Management


OzLINK Provides Advanced Shipping

Service AllSales Channels

Leverage the BroadestCarrier Support

• All carrier options• US and International• Third party billing• Scales and peripherals• Combo pick ticket & ship label

• Branded pack slips• ASN • Retail compliant labels• Drop ship for your customers

Automate ComplexBusiness Rules

• Auto select carrier and service• By sales channel• By order weight, value, etc.• By line of business• Automate returns


RS Associates Snapshot

Profile• Supplier of after market auto

parts• Phone, eCommerce, eBay orders• Complex parts & components

eCommerce Automation• ChannelAdvisor integration• Automated item updates for

eBay listings • Customer quote via PayPal

Invoice process

Key Benefits• Expanded products sold on

eBay• Sales people freed up from

clerical quote process• Better visibility to order status


RS Associates – Order Flow

Payment & Quotes

Sales TeamOrders

PickPackShipASN

Marketplaces

NativeNetSuite


RS Associates: Automating Quote Process

Sales & Orders Warehouse

Customers 1 – Order request

2 – Quote

3 – Invoice

4 – Invoice 5 – Pay

6 – Create Sales Order7 – Release Sales Order


howies Snapshot

Profile• Manufacturer environmentally

friendly active lifestyle apparel• Retail store and eCommerce• Consumer and wholesale orders

Advanced Logistics• Multi-order paperless picking• Light wave planning• Acclerated receiving and “put

away” for backorders

Key Benefits• Increased picking efficiency and

walking time dramatically• Reduced fulfillment errors by

99.9%• Increased inventory visibility


Paperless – Tote Based Picking

Bin A30Bin A20Bin A10

Order # 1

Pick #1 Pick

#2

Bin B30Bin B20Bin B10

Pick #3

Sales Orders

Fulfillment

Pack/Ship

Order # 2


Lionel Racing Snapshot

Profile• Manufacturer of collectables• Managing two product lines• Distribution to hobby shops and

large retailers, and eCommerce

Advanced Logistics• Multiple fulfillment models• ASNs & SPS Commerce• Mutiple sales channels

Key Benefits• Streamlined large retailer orders• Created flexibility and visibility

across two businesses• Automated fulfillment across

channels


IT Footprint – Order Flow

Trading Partners

eCommerceOrders

Sales TeamOrders

PickPackShipASN

Marketplaces


4 Different Fulfillment Processes

Direct to Consumer Business to Business

Trains

• Large volume during peak • Single order picking• Primarily small package• Drop ship retailer programs (w/ASNs)

• High volume• Large orders• Palletized shipments• ASN and UCC 128 labels required

Cars

• Build to order• Large volume• Multi-order picking• Cross dock

• Build to order • Large volume• Multi-order master picking• ASN and UCC 128 labels required


Bin A30Bin A20

Bin A10

NetSuite Bins

Receiving Inventory Picking Pack & Ship

NetSuite Sales Orders

B2BTrains

B2CCars

Put Away

PickLine

Build Order

Pack Val

Ship &Label

Pack Val

Ship &Label

B2B Cars &B2C Trains

Put Away

Single Pick

MasterPick

Pack Val

Ship &Label


Sailrite Snapshot

Profile• Sail making supplies and

expertise• Expanding products• Supporting amateur sail makers

& professional sail shops

Solution Summary• eCommerce through warehouse• OzLINK mobile and shipping• Work orders processing

Key Benefits• Productivity improvement• Better inventory control• End-to-end visibility


Bin A30Bin A20

Work Orders and Assembling Orders

Bin A10

Components

Pick #1 Pick

#2

Bin B30Bin B20Bin B10

Pick #3

Work OrderAssemble

Sales Order & Fulfillment

Assembled OrderPack/Ship

Print Item Labels


Summary

• OzLINK solutions cover end to end order management

• OzLINK solutions can grow with your business

• Oz Development has the expertise to be a strategic partner


NetSuite Suite App Options

Multiple partners – multiple relationships, multiple integrations

eCommerce

Warehouse

Shipping

Partner 1 Partner 2 Partner 3


NetSuite Suite App Options

eCommerce

Warehouse

Shipping

One partner with the depth and experience


Customer Quotes“The Oz team was extremely creative in solving our warehouse challenges.Without OzLINK Mobile we simply could not support our aggressive growth”

-Jordan Kivelstadt, founder,Free Flow Wines

“Integrating ChannelAdvisor was critical to our growth and effectively serving our customers. Until OzLINK we had struggled to make it

seamless.”-Marc Ducey, co-owner,

GolfEtail.com

“We knew with our growth we would need something like OzLINK Mobile. Once we saw the demo and given our past success with OzLINK it was

clearly the best option.”-Dan Sloan. Chief Operating Officer,

Redcat Racing, Inc.

“eCommerce was an important and growing channel for us. With OzLINK we have been able to accelerate that growth dramatically .”

-Clay Marsh, CTORS Associates

“OzLINK is critical to Finis fulfillment. The solution and the team have solved every challenge we have thrown their way ,”

-Christina PetersonProcess Manager, Finis


Q & A


WarehouseeCommerce Shipping

OzLINK: Product Demos

Receiving

Inventory

Picking

Shipping

UPS Only

Advanced Ship Notice

NetSuite &ChannelAdvisor

Click to View Demo

http://youtu.be/MUmfubloYyA

http://youtu.be/5M_6QkDbI6k

http://youtu.be/S_ItHDCWRQc

http://www2.ozdevelopment.com/solutions/netsuite-shipping

http://youtu.be/vytixy_oTH0

http://www2.ozdevelopment.com/solutions/netsuite-shipping/managing-asns

http://youtu.be/Whj0usP4B78

http://youtu.be/Whj0usP4B78


Keep up to date with both industry and OzLINK product news

See What NetSuite CustomersAre saying

Visit the OzLINK for NetSuite micro-site

OzLINK: Helpful Tools

View Product Demos

Receiving

Inventory

Shipping

Picking Advanced Ship Notice

Mobile WarehouseShipping

UPS Pro

http://www.linkedin.com/groups?gid=4269291


https://forms.netsuite.com/app/site/hosting/scriptlet.nl?script=232&deploy=1&compid=NLCORP&h=10c39fdab870d76b741c&custpage_published_solution_id=186&custpage_directory_solution_id=234




http://www.ozlinkshipping.com/

http://www.ozlinkshipping.com/

http://youtu.be/MUmfubloYyA

http://youtu.be/5M_6QkDbI6k

http://youtu.be/S_ItHDCWRQc

http://youtu.be/yXn2MLDZ3OI

http://youtu.be/vuYOpFtfoCc

http://youtu.be/vytixy_oTH0





Joint NetSuite & OzLINK Success

http://www.progearwarehouse.com/

http://www.ableplanet.com/

http://www.on-the-fly.com/index.jsp;jsessionid=FOvGEtUMdDW7ypnHs00KXAkPHqHu9VElXn1prCcnuX2L7DQ3MaM7!314204319!1074629707!7005!8005

optimize netsuite order management with ozlink

Business

picking order

order weight

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statusoz development

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order master picking

order management applications

peak single order