operations summit are regional carriers & the us postal service cost effective options for your...

64
OPERATIONS SUMMIT ARE REGIONAL CARRIERS & THE US POSTAL SERVICE COST EFFECTIVE OPTIONS FOR YOUR PARCEL BUSINESS? Rob Martinez, DLP, CMDSS President & CEO, Shipware, LLC

Upload: carol-lamb

Post on 16-Dec-2015

216 views

Category:

Documents


2 download

TRANSCRIPT

If Answered “Harder”, Why? (Check all that apply)

Lack of competi-tion

Carrier yield management

Commoditized pricing

Tacit agreement to avoid “price

wars”

Don’t know0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

44% 43% 43%

30%

21%

Source: Parcel Pricing Survey, PARCEL (Oct 2011)

Other

Additional Challenges

Shippers lack benchmarks – don’t know what to ask for

Disparity in negotiating skills

Carrier rep and shipper have conflicting motivations

Complex contracts - not sure how terms, rates & “gotchas” affect your costs

Carriers know more about your distribution than you

Correlation of Monthly Parcel Volume and Overnight Incentives Received

<40% 41-50% 51-60% 61-70% >71%0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

< 10,00010,000-24,99925,000-49,99950,000-99,999> 100,000

Incentives Received

Monthly Parcel Volume

% Respondents

General Rate Increase History

Source: Shipware, LLC

GRI History UPS Air FedEx Air UPS Ground FedEx Ground1998 3.30% 3.50% 3.60% 3.70%1999 2.50% 2.80% 2.50% 2.30%2000 3.50% 0.00% 3.10% 3.10%2001 3.70% 4.90% 3.10% 3.10%2002 4.00% 3.50% 3.50% 3.50%2003 3.20% 3.50% 3.90% 3.90%2004 2.90% 2.50% 1.90% 1.90%2005 2.90% 4.60% 2.90% 2.90%2006 5.50% 5.50% 3.90% 3.90%2007 6.90% 6.90% 4.90% 4.90%2008 6.90% 6.90% 4.90% 4.90%2009 6.90% 6.90% 5.90% 5.90%2010 6.90% 5.90% 4.90% 4.90%2011 6.90% 5.90% 5.90% 5.90%2012 6.90% 5.90% 5.90% 5.90%2013 6.50% 5.90% 5.90% 5.90%Average 1998-2005 3.25% 3.16% 3.06% 3.05%Average 2006-2013 6.68% 6.23% 5.28% 5.28%

2013 FedEx Express Rate Increase

FedEx First Overnight

Priority Overnight

Standard Overnight

FedEx 2 Day FedEx Express Saver 3 Day

International Priority Export

International Economy

Export

International Priority Import

International Economy Import

0.00%

1.00%

2.00%

3.00%

4.00%

5.00%

6.00%

7.00%

8.00%

5.76%5.99%

6.56% 6.65%

7.47%

6.47%6.69%

5.85%5.48%

Average Increase

Sources: PARCEL eNews (September 18, 2012) and FedEx website

Impact of Lower DIM Divisor

• FedEx, Economy, Zone 6• 18” x 12” x 12”• Actual weight 6 Lbs ($29.50)• 194 Dims to 14 Lbs ($55.90)• 166 Dims to 16 Lbs ($65.40)

121.7% overall increase!

89.5%17%

Freight Charge $5.84

Residential

Surcharge

$2.80

Residential DAS

Surcharge

$3.25

Extended DAS Surcha

rge $0.25

Fuel Surcha

rge (8.5%) $1.03

Total Surcharges = $7.33

Total Cost = $13.17

Accessorial Charges Can Double Costs!(2013 UPS Ground Residential, 1 Lbs, Zone 2)

If You Could Change Your Pricing Agreement (Check all that apply)

Better disc

ounts

Better term

s

Fewer surch

arges

No rollin

g averages or E

ds

>Term

>Payment term

sOther

0%

10%

20%

30%

40%

50%

60%

70%

55%

15%

69%

31%

13% 12%5%

Source: Parcel Pricing Survey, PARCEL (Oct 2011)

Steps Taken Past 12 Months to Reduce Parcel Costs? (Check all that apply)

0.0%5.0%

10.0%15.0%20.0%25.0%30.0%35.0%40.0%45.0%

< 10,00010,000-24,99925,000-49,99950,000-99,999> 100,000

Monthly Parcel Volume

Source: Parcel Pricing Survey, PARCEL (Oct 2011)

Regional Parcel Carriers

Service benefits

• Latest pickups, earliest deliveries• Often faster short-zone transits• You may be a big fish!

Cost benefits

• Faster path to achieving discounts• Fewer accessorial charges• Some offer residential delivery no charge• Unique pricing (no minimum charge, flat rating by weight)• Savings of 10-20%

18

National Zonal Analysis

Z2 Z3 Z4 Z5 Z6 Z7 Z80.0%

5.0%

10.0%

15.0%

20.0%

25.0%

11.5% 11.4%

20.3%21.2%

11.9%

8.1%

15.6%

Shipware Packages by Zone

64.4%

35.6%

Shipware Packages by Zone Range

Zones 2-5Zones 6-8

Source: Shipware, LLC Source: Shipware, LLC

Disconnect between Shipper wants and Carrier perception of purchasing decisions

Shipper Carrier Shipper CarrierCategory Important or

HigherImportant or

HigherNot Very or Not at All Important

Not Very or Not at All Important

Service 96% 100% 3% 0%

Cost 97% 67% 3% 33%

Single-source solution

39% 42% 59% 58%

Convenience 68% 25% 32% 75%

Other 12% 67% 88% 33%

Source: Shipware Surveys (2012)

Regional Carriers (Partial List)

Regional Carrier Delivery Area WebsiteOnTrac WA, OR, CA, AZ, NV, UT, CO www.ontrac.comEastern Connection ME, NH, MA, NY, CT, RI, NJ, DE, MD, PA, VA, OH, KY, IN, MI, WV www.easternconnection.comLone Star Overnight TX, OK, AR, LA, NM www.lso.comSpee Dee Delivery Service NE, SD, ND, MI, IA, WI, IL, MO www.speedeedelivery.comPitt Ohio MN, WI, IL, IN, OH, MI, PA, WV, VA, MD, DE, NJ, CT, MA, RI, NH, ME, KY www.pittohio.comTransTek CO, WY, NE www.transtekonline.comLaserShip DC, FL, GA, MD, NC, VA, CT, MA, NJ, NY, PA www.lasership.comExpress Courier International AL, AR, FL, GA, KY, LA, MS, MO, OK, TN, TX www.expressdelivers.netDirectLink NC, SC, GA, VA www.directlinkcourier.comPurolator Canada www.purolator.comVelocity Express NY Metro, Canada www.velocityexpress.comNow Courier IL, IN, KY, OH www.nowcourier.comCourier Express FL, GA, SC, NC, TN, KY, AL, MS, OH, IN, PA, VA, UT and others www.courierexpress.netNorco Delivery Services CA, AZ, NV www.norcoovernite.comGolden State Overnight CA, AZ, NV www.gso.comUnity Courier Service WA, OR, CA, AZ, NV, UT, CO, ID, NM, TX www.unitycourier.comPrestige Delivery OH, NY, KY, VA, WV, MI, IN, MD, PA www.prestigedelivery.com1st Choice MO, IL, KS www.1stchoicecourier.comAll Counties Couriers CA www.accdelivers.comDunham Express WI, MN, MI, IL, IA www.dunhamexpress.comExpak Logisitcs AL, AZ, CA, CO, CT, DC, FL, GA, ID, IL, IN, IA, KS, KY, LA, MA, MI, MT, MN,

NE, NV, NM, NY, NC, ND, OH, OK, OR, PA, SC, SD, TN, TX, UT, VA, WA, WIwww.expaklogistics.com

United Delivery Service MN, WI, IL, IN, OH, MI, MO, IA www.uniteddeliveryservice.com

Source: Shipware, LLC

Perception that service reliability is deficientTracking not up to parNo carrier-provided automationPrefer single source solutionIts difficult to compare USPS to UPS/FedEx offeringsPricingOther: Billing, 800 C/S, Reps

Why Aren’t More Companies Using USPS for Parcel?

Trends Favoring USPS

Growing trend of using USPS to deliver “last mile”; Momentum in B2C

• Service trending at 95%+

Low-price leader in many markets starting at $4.58

Service & technology improvements

$2B air line-haul contract (FedEx incumbent)

34

USPS® Overview

35

•$65B 2012•17.7% or $11.6 billion from shipping services•Handled over 3.5 billion packages in 2012•Growing market share

Financial Giant

•Delivery to 151 million addresses daily•20 million PO Boxes•37,000 Postal locations•213,000 delivery and collection vehicles•550 processing facilities

Comprehensive Network

USPS Unique Advantages

200+ years of delivering to America’s front door

Reach every address in America six days a week

FedEx transportation partnership

Extend delivery reach• 20 million P.O. Boxes• APO/FPO addresses

42

No Fuel Surcharges

Ground Services Air Services

Effective Date UPS FedEx USPS UPS FedEx USPS5/7/2012 8.50% 8.50% 0.00% 14.50% 14.50% 0.00%

6/4/2012 8.50% 8.50% 0.00% 14.50% 14.50% 0.00%

7/2/2012 8.00% 8.00% 0.00% 12.00% 12.00% 0.00%

8/6/2012 7.00% 7.00% 0.00% 10.00% 10.00% 0.00%

9/1/2012 7.00% 7.00% 0.00% 11.50% 11.50% 0.00%

10/1/2012 8.00% 8.00% 0.00% 13.50% 13.50% 0.00%

11/1/2012 8.50% 8.50% 0.00% 14.00% 14.00% 0.00%

12/2/2012 8.50% 8.50% 0.00% 13.50% 13.50% 0.00%

12/31/2012 7.50% 7.50% 0.00% 11.00% 11.00% 0.00%

2/4/2013 7.50% 7.50% 0.00% 10.50% 10.50% 0.00%

3/4/2013 7.00% 7.00% 0.00% 11.50% 11.50% 0.00%

4/1/2013 7.50% 7.50% 0.00% 12.00% 12.00% 0.00%

No Fee For Residential Delivery No Fee For Rural Delivery No Fee For Address Corrections No Fee For Forwarding No Fee For Saturday Delivery No Fee For Undeliverable Mail No Fee For Packaging Supplies No Fee For Pickup

Surcharges

44

Saturday Delivery

• Extra day to pick up and deliver every week, no extra cost• 52 more delivery days a year• Customers prefer to receive their packages on Saturday

DELIVERY STANDARDSDay of the Week UPS Delivery Day USPS Delivery Day

Monday Wednesday 2 Days Wednesday 2 Days

Tuesday Thursday 2 Days Thursday 2 Days

Wednesday Friday 2 Days Friday 2 Days

Thursday Monday 4 Days Saturday 2 Days

Friday Tuesday 4 Days Monday 3 Days

Saturday NA Monday 2 Days

Sunday NA NA

Discounting

• The standard counter price for postage at the Post Office.Retail Pricing

• The discounted price available to online postage users.

Commercial Base Pricing

• Deeply discounted prices for volume shippersCommercial Plus Pricing

[email protected] Negotiated Service Agreement

Service Comparisons

FedEx UPS USPS

Priority Overnight Next Day Air Express Mail

Standard Overnight Next Day Air Saver Express Mail

2 Day 2 Day Air Priority Mail

Express Saver 3 Day Air Priority Mail

Ground Commercial Ground Commercial Priority MailFedEx Home Delivery Ground Residential Priority Mail

Priority Mail Service

Service standards

•Delivery within 2 to 3 days •Includes USPS Tracking™•Non-guaranteed service •Does not include insurance

Cost advantages•Saturday delivery and residential delivery at no extra cost•Zone pricing keeps costs low•No accessorial charges•Flat rate pricing available•Free Package Pickup

Priority Mail Options

• Priority Mail Flat Rates® • Priority Mail - Retail• Priority Mail - Commercial Base™• Priority Mail - Commercial Plus™• Priority Mail - Commercial Plus Cubic• Priority Mail Regional Rate

Flat Rate Products

Priority Mail Express Mail

Flat Rate Product RetailCommercial

BaseCommercial

Plus RetailCommercial

BaseCommercial

PlusFlat Rate Envelope $5.60 $5.05 $4.95 $19.95 $18.11 $12.85Legal Flat Rate Envelope $5.75 $5.25 $4.99 $19.95 $18.11 $12.85Padded Flat Rate Env $5.95 $5.70 $5.35 $19.95 $18.11 $12.85Flat Rate Boxes N/A N/A N/A $39.95 $39.95 $39.95Small Flat Rate Box $5.80 $5.15 $5.10 N/A N/A N/AMedium Flat Rate Boxes $12.35 $11.30 $10.65 N/A N/A N/ALarge Flat Rate Boxes $16.85 $15.30 $14.80 N/A N/A N/AAPO/FPO Lg Flat Rate Box $14.85 $13.30 $12.80 N/A N/A N/A

Savings - Priority Mail Comm Plus vs FedEx 2-Day (40% Incentive, No Accessorials)

Weight L, 1 & 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8

0.5 Lbs 70.3% 71.6% 74.7% 87.0%124.9%124.9%114.4%

1 Lbs 57.6% 56.5% 57.1% 70.6%107.8%109.9% 99.7%

2 Lbs 55.0% 52.0% 47.4% 38.9% 69.6% 70.9% 65.3%

3 Lbs 52.9% 38.8% 29.2% 26.5% 47.2% 47.6% 36.1%

4 Lbs 41.5% 25.7% 20.0% 21.1% 39.9% 37.7% 25.0%

5 Lbs 30.7% 13.8% 19.1% 14.8% 34.8% 31.4% 20.5%

Savings Priority Mail Comm Plusvs FedEx/UPS GroundWeight L, 1 & 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 81 Lbs 18.0% 22.2% 21.6% 22.3% 23.7% 21.0% 15.4%2 Lbs 24.8% 26.5% 27.7% 4.8% 2.9% -3.5% -7.6%3 Lbs 24.0% 16.9% 11.4% -7.9% -17.6% -23.1% -26.8%4 Lbs 14.0% 5.1% 0.6% -19.6% -28.7% -32.9% -36.6%5 Lbs 5.1% -7.0% -4.8% -28.4% -36.2% -40.1% -43.4%

Weight L, 1 & 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 81 Lbs 74.5% 77.1% 74.8% 73.5% 73.1% 68.8% 60.2%2 Lbs 79.8% 78.9% 76.5% 43.9% 39.4% 30.4% 23.7%3 Lbs 77.9% 63.1% 51.9% 24.6% 10.0% 2.1% -4.4%4 Lbs 62.3% 45.7% 35.4% 7.0% -6.0% -12.3% -18.5%5 Lbs 48.5% 28.6% 26.9% -5.7% -16.7% -22.4% -28.0%

List rates, no accessorials

List rates, residential surcharge applied

Weight L, 1 & 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 81 Lbs 89.4% 92.1% 89.6% 88.2% 87.9% 83.1% 73.8%2 Lbs 95.0% 94.1% 91.5% 56.1% 51.3% 41.4% 34.2%3 Lbs 93.0% 77.0% 64.8% 35.2% 19.3% 10.7% 3.7%4 Lbs 76.1% 58.0% 46.9% 16.1% 2.0% -4.8% -11.6%5 Lbs 61.2% 39.5% 37.7% 2.3% -9.6% -15.8% -21.9%

List rates, residential and fuel surcharges applied

Priority Mail Regional Flat RateUSPS Regional Priority Mail Box

Box L, 1 & 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8Box A $5.32 $5.44 $5.84 $7.48 $8.19 $8.90 $9.88Box B $6.16 $7.36 $8.47 $11.16 $13.25 $14.29 $16.13Box C $15.11 $19.71 $23.41 $32.74 $37.05 $40.53 $47.01

2013 FedEx Express Saver (with 40% Discount)Weight Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 815 Lbs $12.36 $15.60 $18.06 $20.10 $27.33 $29.73 $35.1920 Lbs $14.43 $18.39 $21.90 $24.33 $32.88 $37.08 $42.8725 Lbs $17.07 $21.90 $25.95 $28.68 $39.42 $43.92 $50.70

Savings ($)Box L, 1 & 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8

Box A $7.04 $10.16 $12.22 $12.62 $19.14 $20.83 $25.31Box B $8.27 $11.03 $13.43 $13.17 $19.63 $22.79 $26.74Box C $1.96 $2.19 $2.54 -$4.06 $2.37 $3.39 $3.69

Savings (%)Box L, 1 & 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8

Box A 132.3% 186.8% 209.2% 168.7% 233.7% 234.0% 256.2%Box B 134.3% 149.9% 158.6% 118.0% 148.2% 159.5% 165.8%Box C 13.0% 11.1% 10.9% -12.4% 6.4% 8.4% 7.8%

Q1 FY2013 Growth by Product (%)

Service Category Revenue Pieces Weight

Express Mail 2.1 -2.2 4.2

First Class Package Service 41.3 36.8 35.7

Priority Mail 0.4 0.1 -0.6

Parcel Select Mail 104.6 166.5 16.3

Parcel Return Service Mail 8.5 10.5 5.4

International Mail -3.7 -9.6 -6.0

Total Competitive Mail 11.8 44.9 7.8

USPS Parcel Select®

54

Economical ground service for large and medium B2C shippers

• 2 to 9 day delivery• Lightweight (3.5 oz to 15.99 oz) as well as Over 1 Lbs• Free tracking & other value-added services available

Service specifications

• Destination Delivery Unit (DDU)• Sectional Center Facility (SCF)• Network Distribution Center (NDC)

Three entry points

USPS Workshare Model

• 8

Bypassing: origin post officeONDC= Originating Bulk Mail Center

234567

Package destination:

Los Angeles CA

Package destination:

Los Angeles CA

Package origin:

Pittsburgh PA

Package origin:

Pittsburgh PA

DNDC= Destination Bulk Mailing CenterSCF= Sectional Center Facility

ONMC

DNDC

SCFDDU

8

Parcel Select Providers (Partial List)

USPS Parcel Select Pricing 2013

USPS What’s Your Company’s Net Rates?

Weight DDU DSCF Weight 2 3 4 5 6 7 8

1 Lbs $2.16 $2.97 1 Lbs $2.89 $2.92 $3.00 $3.13 $3.28 $3.32 $3.37

2 Lbs $2.16 $2.97 2 Lbs $2.97 $3.17 $3.43 $3.51 $3.69 $3.73 $3.87

3 Lbs $2.20 $3.16 3 Lbs $3.47 $3.80 $4.15 $4.28 $4.50 $4.60 $4.91

4 Lbs $2.24 $3.35 4 Lbs $3.55 $3.90 $4.36 $4.56 $4.73 $4.91 $5.27

5 Lbs $2.27 $3.55 5 Lbs $4.16 $4.50 $5.17 $5.41 $5.59 $5.83 $6.34

6 Lbs $2.30 $3.75 6 Lbs $4.27 $4.64 $5.25 $5.53 $5.70 $6.00 $6.48

7 Lbs $2.34 $3.94 7 Lbs $5.09 $5.43 $6.09 $6.45 $6.68 $7.03 $7.60

57

SmartPost Operating Margin

To DDUWeight 2 3 4 5 6 7 81 Lbs $0.73 $0.76 $0.84 $0.97 $1.12 $1.16 $1.212 Lbs $0.81 $1.01 $1.27 $1.35 $1.53 $1.57 $1.713 Lbs $1.31 $1.64 $1.99 $2.12 $2.34 $2.44 $2.754 Lbs $1.39 $1.74 $2.20 $2.40 $2.57 $2.75 $3.115 Lbs $2.00 $2.34 $3.01 $3.25 $3.43 $3.67 $4.186 Lbs $2.11 $2.48 $3.09 $3.37 $3.54 $3.84 $4.327 Lbs $2.93 $3.27 $3.93 $4.29 $4.52 $4.87 $5.44

To DSCFWeight 2 3 4 5 6 7 81 Lbs -$0.08 -$0.05 $0.03 $0.16 $0.31 $0.35 $0.402 Lbs $0.00 $0.20 $0.46 $0.54 $0.72 $0.76 $0.903 Lbs $0.50 $0.83 $1.18 $1.31 $1.53 $1.63 $1.944 Lbs $0.58 $0.93 $1.39 $1.59 $1.76 $1.94 $2.305 Lbs $1.19 $1.53 $2.20 $2.44 $2.62 $2.86 $3.376 Lbs $1.30 $1.67 $2.28 $2.56 $2.73 $3.03 $3.517 Lbs $2.12 $2.46 $3.12 $3.48 $3.71 $4.06 $4.63

58

First-Class Package Service

Ounces 5-Digit 3-Digit ADC Mixed 1 $1.25 $1.38 $1.47 $1.692 $1.25 $1.38 $1.47 $1.693 $1.25 $1.38 $1.47 $1.694 $1.42 $1.55 $1.64 $1.865 $1.60 $1.73 $1.82 $2.046 $1.77 $1.90 $1.99 $2.217 $1.95 $2.08 $2.17 $2.398 $2.11 $2.24 $2.33 $2.559 $2.29 $2.42 $2.51 $2.73

10 $2.46 $2.59 $2.68 $2.9011 $2.64 $2.77 $2.86 $3.0812 $2.79 $2.92 $3.01 $3.2313 $2.94 $3.07 $3.16 $3.38

Routing Guide

Air Service - No Min Air Service - High Vol Min Ground Option

Lbs Zone

FC Pkg Serv

Comm Base

PMComm Base

Regional RTPMEst

PMFlat Rt

Est.

FC Pkg Serv

Comm Base PLUS

PM Comm Plus - Cubic

PMComm BasePLUS

Parcel Select

LightWTMixed NDC

Parcel Select

Single PcNon Prst

1 1/2 3.23 5.05 5.32 5.10 4.05 4.58 4.95 2.32 5.421 3 3.23 5.23 5.44 5.10 4.05 4.65 5.10 2.32 5.471 4 3.23 5.35 5.84 5.10 4.05 4.74 5.27 2.32 5.571 5 3.23 5.54 7.48 5.10 4.05 4.99 5.47 2.32 5.631 6 3.23 5.75 8.19 5.10 4.05 5.23 5.66 2.32 5.681 7 3.23 6.02 8.9 5.10 4.05 5.47 5.86 2.32 5.731 8 3.23 6.51 9.88 5.10 4.05 5.82 6.25 2.32 5.782 1/2 5.32 5.32 5.10 4.58 5.09 5.472 3 5.44 5.44 5.10 4.65 5.35 5.752 4 5.84 5.84 5.10 4.74 5.74 6.432 5 7.48 7.48 5.10 4.99 7.15 7.762 6 8.19 8.19 5.10 5.23 7.66 8.332 7 8.90 8.9 5.10 5.47 8.27 8.852 8 9.88 9.88 5.10 5.82 8.95 9.713 1/2 5.49 5.32 10.65 4.58 5.20 6.143 3 6.39 5.44 10.65 4.65 6.05 7.023 4 7.36 5.84 10.65 4.74 6.92 8.05

Resources

USPS Resources:• Rates: http://pe.usps.com/text/dmm300/Notice123.htm• MailPro: http://about.usps.com/mailpro/• API’s: https://www.usps.com/business/web-tools-apis/welcome.htm

USPS National Customer Support Center: https://ribbs.usps.gov

• Product info• Federal Register notices• Track mail performance by region

FedEx/UPS Service Guides & List Rates

• www.ups.com/content/us/en/shipping/cost/zones/daily_rates.html• http://images.fedex.com/us/services/pdf/Service_Guide_2013.pdf

PC Postage

• www.endicia.com• www.stamps.com• www.pitneyworks.com

THANK YOU!

Attend Our Other Sessions!

Rob Martinez, DLP, CMDSSPresident & CEO

Office [email protected]

@shipware

Tuesday, April 23 *Parcel Shipping: A Blueprint to Maximize Service & Reduce Shipping Costs (12:00pm-4:30pm)

Wednesday, April 24 *Roundtable - eCommerce Transportation Trends: Exploring Same Day Delivery Services for Your Online Business (7:45am-8:25am)

*Are Regional Carriers or US Postal Service Cost Effective Options for Your Parcel Business? (1:35pm-2:30pm)

Thursday, April 25 *“Opportunities” Shipping Power Panel (10:15am-11:10am)

*Roundtable - Delivery to the Home: The Challenges and Cost Effective Solutions for Residential Parcel Shipping (12:45pm-1:30pm)