operational excellence that have helped organisations to pull back to the black
TRANSCRIPT
Operational Excellence that have Helped Organisations
to Pull Back to the Black
Operational complexities, environmental factors, and other factors lead organisations to become non-profitable
Operational Excellence has helped organisations to simplify operational complexities and pull back to the black
Broad Capabilities that help shape Organisational Excellence:
Customer ValueFinancial Growth
Learning & Skill DevelopmentInternal Capability Development
FINANCIAL GROWTH
Maximize Profitability
Enable New Areas of Revenue Growth
Efficiently Manage Current Book of Business
CUSTOMER VALUE
Focus Areas Include:
Internal Stakeholders
Customers
INTERNAL CAPABILITY DEVELOPMENT
Focus Areas Include:
Innovation Management
Efficient Customer Management
Operational Excellence Through Continuous Process Improvement
LEARNING AND SKILL DEVELOPMENT
Understanding Strategic Skill Requirements
Implement Knowledge Sharing Technologies
About ICFAI Flexible Learning ProgramsICFAI Flexible Learning Programs are designed primarily for Working Professionals to pursue their
management program while they continue to work. These programs provide them with the Skills, Knowledge
and Strategic Perspectives required for them to succeed at their workplace and promote their career
progression.
The programs range from Modular >> Certificate >> PG Diploma >> MBA in the functional areas of Finance,
Marketing, Operations, HR etc. and covers the industry sectors like IT/ITES, Health Care, Pharma, Telecom,
Banking, Financial Services and Insurance, etc.
Features - Flexible Learning Programs:
Convenient and Flexible Mode of Learning
Innovative learning methodology backed by Contemporary Curriculum
Quality Courseware along with new-age learning aids as part of the Hub & Spoke Learning Model
Online Counseling Classes
Web support for the students
Easy fee payment patterns including EMIs
Examination thru Computer Based Testing (CBT) pattern – conducted 4 times in a year, giving flexibility to
the working-class in choosing the schedules
