operational clusters - march guidelines
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Operational Clusters - March GuidelinesTRANSCRIPT
Opera&onal Clusters March Guidelines
GCDPi Green
FL, FO, JF, SC, SM, SS, UB
Blue
BH, CA, CT, FR, JV, MA, PA, SL, VT
Yellow
BS, CH, LD, MN, PG, RC, RJ, ST, US
White
AJ, ES, IJ, IT, GV, PC, PE, RP, SO, IN, GO, CR, BA
GCDPi Green
ACer the RealizaFon Peak in January and March, those LCs need to focus on RAISE in order to ensure the pipeline for May-‐July realizaFon. All of them have Proj.
Managers elected and March is the month for sales. Tracking tools in sales, goals per member, market segmentaFon and CRM managment are some points which those LC must work with. Furthermore, the available pipeline is amost depleFng so they
really need to focus on sales! Obs.: We've just made the Cluster Green Summit where we discussed a lot about all topics. They are aware about which must be their focus and from now on we just
shall track them.
GCDPi Blue
In this cluster we find the biggest available pipeline where they must keep matching (Germany, Colombia and Peru sFll have EPs to MA for realizaFon within March-‐April). UK, Canada and USA
are pu\ng around 250 EPs available to Realize in May-‐June-‐July! Besides that, the general orientaFon is RAISE. We need to sale focus on sales in MarchApril for accomplishing the LC's
realizaFon goal in MayJune. That cluster is defined by AMBITION! I mean, lack of AMBITION. They know the whole flow,
problems and innovaFons but they sFll are weak in one process, mainly MATCH or are tramauFzed for the horrible Delivery.
Sumarizing, they must focus on RAISE but matching process must go on. Obs.: The NST made OperaFonal Visit in JV, BH, VT and CT.
GCDPi Yellow
Totaly focus on RAISE. Those LCs have a small available pipeline and some of them are elecFng delivery managers instead of focus their TMP pipeline on sales.
For March: Those LC are working with around 02 project. For any LC sales is their priority! If there is problems with membership, prioriFze sales teams and converge your
team for this operaFon. Don't elect Delivery teams or managers by now.
GCDPi White
Totaly focus on RAISE. Tracking tools, focus in one segment and programme! If there is lack of knowledge for the TLP or TMP side, they can get all the informaFon through TLP educaFonal package and NST coach.
For March I recommed: Invest in TLP and TMP capacity
Focus on Sales Stronge tracking by the LCP during this month ConnecFon with NaFonal GCDPi Plenary.
SO, AJ, PE need to change GCDPi price. PE, IT, PC and RP don't parFcipate in chats and discussions.
GCDPo Green
FL, FO, FR, MA, PA, SC,
US, VT
Blue
BH, CT, ES, RC, RJ, RP, SM, SS
Yellow
AJ, BS, CA, CH, GV, IJ, IT, JF, JV, LD, MN, PC, PE, PG, SL, SO, ST, UB, GO, IN, BA, CR
GCDPo Green
a. Driving the strategy in the main focus of GCDP Customer experience in EP Experience model -‐ Usage of strategies from our GCDP OGX Summit and execute in
Local Level. b. Plan and execute Customer Experience Delivery Model
c. Focus on Sales for March and PreparaFon for Q2. Understand how can we be more smart to convert subscribers to raise in a fast way.
d. Every sale meeFng green cluster should sell another opportunity (combo strategie). Pay adenFon in the discounts we already have from MC. Use it :)
GCDPo Blue
Do you already have your Project Managers elected for Q2? Give some adenFon for that during this month. But do not forget to keep selling and raising. Your role is to have all TMPs/TLPs working together with COMM
area for the Recruitment Cells.
-‐ Combo campaign with EPs that are sFll abroad and people you are recruiFng now. -‐ Put all your efforts with your Global CiFzen promoFon from now :)
If we need and really want to deliver all those experiences that you've planned for March/April and Q2 your strenght for the promoFon needs to be more intense than now. #boralá :)
-‐ Don't forget about Integrated Experiences. You need to offer opportuniFes for the returnees. Specially when they are abroad!
GCDPo Yellow
a. How is your promoFon going on? Did you got many subscribers? If yes, focus in fast selecFon of those people and fast inducFon. If you didn't manage all this, use new channels, start
promoFng, get in new targets (different backgrounds) and assure the number os subscribers needed.
b. Our biggest gap is following the Fmeline of Global CiFzen programme. If you see the Fmeline MC suggests all of you should be selecFng new EPs to match :) If you have your Fmeline
delayed think in what you can do to cover this gap in able Fme -‐ always remember – tomorrow is always late. If you do your job earlier, the earlier you match them and can assure the main
suppliers and Fme for a second recruitment.
GCDPo Yellow
c. Use your LC coach to help you out with any doubts and to raise your results. There is no impact with no result. d. How are you using "Desafio do MC" with your members? Use this to sell the programme in a fast way with your team. It is a nice way as R&R to pull the performance!
#GAME ON
GIPi Green
SM, CH, IT, ST, MA, BH, FL, RJ, SC, PA
Blue
GV, FR, UB, CT, JF, RC, US, VT, FO, SS, JV,
GO
Yellow
PG, PE, SO, SL, PC, CA, ES, IJ, BS, MN, RP, LD, AJ, CR, BA, IN
GIPi Green
1. Work with 2 NaFonal Programs and 1 pilot a) EducaFonal and IT b) Tourism, engineering, InternaFonal Business ( Select ONE of these) -‐ Each project must have 1 Project Manager and 3 or 4 Members focus on Sales. -‐ One Matching project should have 1 member per 2 TNs Available (5 members at max) -‐ Account management should be done by members elected (extra TMP) for each Account that you have Realized (TN takers)
Important: You must allocate members in the project in the beginning of February, so you wont miss the sales season.
GIPi Green
2. Training and acquire know-‐how -‐ Adend ALL training NST -‐ Use NaFonal Challenges as moFvaFonal fuel for members -‐ Chat with NSTs. -‐ Ensure that your PMs are training the members 3. Focus on Matching and RealizaFon a) Micromanagement on each TN Available b) Ensure a smooth transiFon in account management c) Personal contact with TN takers for Account Expansion and ReRAs.
GIPi Green
4. Remember to work in Corner with PR -‐ Sustain and Increase partnerships and associaFons -‐ ParFcipaFon corporate events -‐ Brand posiFoning.
We will have a Strategic Summit in Sao Paulo focus on opFmizaFon process and strategies
review, especially for educaFon program.
GIPi Blue
1. focus in 2 naFonal programs. -‐work on market segmentaFon Each project must have 1 Project Manager and 3 or 4 Members focus on Sales. -‐ One Matching project should have 1 member per 2 TNs Available (5 members at max) 2. Training and acquire know-‐how -‐ Adend ALL training NST -‐ Use NaFonal Challenges as moFvaFonal fuel for members -‐ Chat with NSTs.
GIPi Blue
3. Focus on Matching and RealizaFon a) Micromanagement on each TN Available b) Ensure a smooth transiFon in account management c) Personal contact with TN takers for Account Expansion and ReRAs. 4. Remember to work in Corner with PR 5. To make opperaFonal visits on LCs
GIPi Yellow
1. Work with only one Program a) EducaFonal b) IT -‐ The project must have 1 Project Manager and 5 or 6 Members focus on Sales. -‐ If you have some TNs which need to be Matched take 1 member and make him focus on it. -‐ If you have TN takers, the VP must focus on the Acc Management. ***You must allocate members in the project in the begging of February, so you wont miss the sales season.
GIPi Yellow
2. Training and acquire know-‐how -‐ Adend ALL training NST -‐ Show the teams, the naFonal training -‐ Chat with NSTs. 3. Focus on Sales a) Market Analysis b) Sales culture implementaFon c) Generate volume
GIPi Yellow
4. Remember to work in Corner with PR -‐ Search for partnerships and associaFons -‐ ParFcipaFon corporate events -‐ Brand posiFoning.
GIPo Green
BH, CT, FL, FO, PA, SS, VT
Blue
GV, JV, MA, RJ, RP, SM,
US
Yellow
BS, CA, ES, IT, LD, RC, SC
White
AJ, CH, FR, IJ, JF, MN, PC, PE, PG, SL, SO, ST, UB, GO, IN, CR,
BA
GIPo Green
-‐ Is Raising Time! -‐ HR must be prepared and trained for sales, involved in RCs, contacFng "Diretores de curso", ge\ng contacts of professors, etc. -‐ HR capacity is cruFal, no excuses for this, despite all your or our amazing strategies, no members in the area, no results. (9-‐12) -‐ As always, huge pipeline to match, individual tracking of EPs is the only soluFon, calling to TN managers, calling to EPs every 3 days, stalker mood to ensure the EPs are in the right path to match.
GIPo Green
-‐ EPs to realize aCer the Peak in march-‐April must be raised now as well. -‐ LCs compiFng for EuroXpro CHallenge can't forget the focus on Match cause of their huge pipeline available -‐ Be careful on selecFon, if you raise the same kind of EP you have available for a long Fme, he will be available for a long Fme as well.
GIPo Blue
-‐ There is a Pipeline of 50 Forms available, matching at least 15 of those in March means 2 matchs per LC, what is very reasonable. -‐ SelecFon will happen now and most of raises will come between the next 2 weeks (3rd-‐4th week of march). -‐ HR capacity is cruFal, no excuses for this, despite all your or our amazing strategies, no members in the area, no results.(6-‐9)
GIPo Blue
-‐ Its Raising Fme, remember to focus promoFonal resources on EducaFonal and IT EPs, Management EPs will approach you easier -‐ Be careful on selecFon, if you raise the same kind of EP you have available for a long Fme, he will be available for a long Fme as well.
GIPo Yellow
-‐ There is a Pipeline of 50 Forms available, matching at least 15 of those in Marrch means 2 matchs per LC, what is very reasonable. -‐ SelecFon will happen now and most of raises will come between the next 2 weeks (3rd-‐4th week of march). -‐ HR capacity is cruFal, no excuses for this, despite all your or our amazing strategies, no members in the area, no results.(6-‐9)
GIPo Yellow
-‐ Its Raising Fme, remember to focus promoFonal resources on EducaFonal and IT EPs, Management EPs will approach you easier -‐ Be careful on selecFon, if you raise the same kind of EP you have available for a long Fme, he will be available for a long Fme as well.
GIPo White
There is a Pipeline of 50 Forms available, matching at least 15 of those in february means 1 match per LC, what is very reasonable. -‐ PromoFn SelecFon will happen now and most of raises will come between the next 2 weeks (3rd-‐4th week of march). -‐ HR capacity is cruFal, no excuses for this, despite all your or our amazing strategies, no members in the area, no results.(4-‐6)
GIPo White
-‐ Its Raising Fme, remember to focus promoFonal resources on EducaFonal and IT EPs, Management EPs will approach you easier -‐ Be careful on selecFon, if you raise the same kind of EP you have available for a long Fme, he will be available for a long Fme as well.
TXP Green
BH, CT, FL, FO, MA, PA, RC, SC, SM, UB, US
Blue
CA, JF, RJ, SS, VT
Yellow
BS, FR, IT, JV, MN
White
CH, ES, GV, IJ, LD, PE, PC, PG, RP, SL, SO, ST
TXP Green
100% of Talent Planning MUST be fulfilled unFl the end of march Develop Projects PriorizaFon of the 1st semester and each support model
Focus on reintegraFon and intern integraFon to supply talent bench
TXP Blue
100% of Talent Planning MUST be fulfilled unFl the end of march Develop Projects PriorizaFon of the 1st semester and each support model
Improve jovens líderes porvolio to create high volume
TXP Yellow
100% of Talent Planning MUST be fulfilled unFl the end of march Develop Projects PriorizaFon of the 1st semester and each support model Develop R&R system focused on X and efficiency minimuns for each area
TXP White
100% of Talent Planning MUST be fulfilled unFl the end of march Develop Projects PriorizaFon of the 1st semester and each support model
Clarify TXP role and review goals