OpenVPN Certificate installation procedure for Windows 10 – IBM WW demos The OpenVPN code will open an IP tunnel to access to the IBM Demo Center infrastructure based in

Montpellier, France.

The OpenVPN certificate allows access to the IP addresses or private subnets required for your demos

during the demo booking timeframe. The certificate is valid for one year but the access to the specific

hardware is only valid for the time booked for the demo, with a pre and post buffering window.

We recommend installing the OpenVPN GUI software from https://openvpn.net, but you can choose

another one.

Steps:

1. First install the OpenVPN software. You only need to do this one time.

2. Once OpenVPN software is installed, start the OpenVPN Client GUI with Administrator rights

(Run as Administrator). This permission is required because OpenVPN needs to add routes on

your machine during the connection. If you don't have admin access, please review the

following how-to article:

http://openvpn.se/files/howto/openvpn-howto_run_openvpn_as_nonadmin.html

3. Download & install your openvpn certificate using the link to your demo account profile page

provided in the email. You must do this the first time and the booking email will notify you if it’s

necessary to download again. Usually, the certificate will be good for a year, but always confirm

with the booking email. Your current certificate can be downloaded any time (if you misplace

it) from your “profile page” on the IBM WW Demo Portal.

4. Once downloaded, you must unzip the certificate file on a temporary folder and run ‘install.bat’

to copy the configuration file to the correct directory. Do not run the install.bat script from

inside the ZIP file, it will not work.

5. A certificate cannot be shared: only one is allowed in use at a time to avoid IP conflicts. Please

do not distribute the same certificate to different people.

6. A certificate can be used 4 hours before your demo booking and up to 9 hours after the end of

the booking, if a successive booking has not RESET the platform! This is only referring to the IP

tunnels… For example, if you booked a demo for 2 PM-5 PM, you’ll be able to validate the

connection starting at 10 AM.

7. You must connect to the OpenVPN network before running your demo; and you should

disconnect when your demo is completed.

8. Coming soon: You will be able to test the connection before your demo slot, to access to the

Montpellier’s infrastructure, on a specific web page. This page will be updated when this

function is available.

1. Install the OpenVPN software For Windows We suggest downloading code from this site, but any other existing OpenVPN software can be used

https://openvpn.net

Click on “save”.

When download is completed, use the “download” tab and open the installation file.

2. Installing an OpenVPN certificate for the IBM WW Demos (assuming the OpenVPN GUI software is already installed, and started with administrative right)

Download the certificate from the WW demo portal, or follow the link provided in the booking email:

http://www.ibm.com/systems/clientcenterdemonstrations

Once downloaded, unzip the file. In the following example, it has been extracted on

C:\Data\InstallingOpenVPN:

The install.bat will install the certificate DcUsernnnn_YYYYMMDDhhmmss.psscopenvpn where nnnn=

your User N°, and YYYMMDD… = date of the certificate.

On my W10, I got this window: ➔ select “more info”

➔ select Run, and at the prompt, answer YES to run the install.bat

3. Connecting using the certificate Once the OpenVPN is started (with administrative authority), you get this locked screen icon like below.

PS: screenshots from a Windows 10.

Right click on the OpenVPN GUI icon (should be w/o color):

This will display your different certificates (you can have several certificates for different

platforms). If you have only one certificate, just select “connect”.

Remember you need to be in the correct time slot to test your connection: 4hours before

and up to 9hours after!!

Otherwise, it will fail (see next page)

you’ll see the AUTHENTICATION failure:

When you’re in the correct time slot, the connection should succeed, and you’ll see this message:

You can ping the IP address for the chosen demo, or connect, using a RDP or browser, depending on the

demo.

When demo is completed, then disconnect:

You can also close the OpenVPN GUI if not needed anymore. Right click on the icon and select

exit.

Thank you!