opentext - sap ve kurumsal İÇerİk yÖnetİmİ - sap forum 2013

SAP FORUM ISTANBUL Experience the Future of Your Business

Marcus Zelezny, Marc Paczian

OpenText

SAP Extended Enterprise Content Management

Extended ECM for Contracts

In the Past

With SAP Extended ECM


Connecting Content with Processes

Processes Content

Business Value

Drive the Work… …Provides the Context


The Concept of Content Workspaces

SAP

Business

Object

Roles

Data

Transactions

Events

Content-Enriched Business Processes

Content

Business Object

Folder Structures Meta Data

Customer ABC

ID 4711

Date 21.12.2009

Status Prospect

Owner Meier

Folder 1

Folder 2

Sub Folder 1

Sub Folder 2

Sub Folder A

Sub Folder B

Folder 3

Relations

Collaboration

Roles & Policies

Content Lifecycle Workflows

Documents

Co

nte

nt

Wo

rks

pa

ce

s


Ubiquitous Content Access in preferred Environment

Workspace

MS SharePoint *

SAP GUI and SAP NW BC

SAP NetWeaver® Portal

SAP Extended ECM (Web UI)

SAP CRM und SAP SRM

MS Windows Explorer

MS Outlook und MS Office

Mobile Devices *

* Add-Ons sold

separately

Extended ECM Use Cases


Extended ECM for Project Management

Fragmented project documentation

Inconsistent documents and folder structure

Difficulty finding relevant documents or knowledge

of similar projects

Content can’t be shared between project members

Disconnect of SAP project data and project content

Secure and long term storage of project deliverables

Business Challenges

Dashboard for project worker and project manager provides

consistent delivery

Integration of structured and unstructured data ensures traceable

and transparent documentation of project

Easy filing and finding of relevant documents related to project

Tight integration between MS office and SAP Modules PS, SD

Levering information and documents from past projects

Solution Benefits

Key Differentiators:

360° view of all project relevant

information

Collaborative Workspace for project

member and customer

Full Integration of Office and E-Mail

Unstructured content governed by

corporate records management

program

Need:

Comprehensive Control of projects by

integration of structured and unstructured

content


Extended ECM for Capital Projects

Difficulty finding content and a lot of unnecessary time is spent duplicating

efforts

Regulatory process is complex and costly, mistakes are expensive - requiring

accuracy, precision and governance

High volume of documents utilized throughout project processes with many

creators, approvers and consumers

High interaction with external contractors and employees with significant

document exchange and collaboration

Difficulty minimizing rework costs associated to the project

Business Challenges

Centralized content associated to the project and managed in standardized

structure resulting in easy finding and retrieving.

Streamline regulatory application filings through better organization,

collaboration and reducing risk of out of date documents.

Providing a consolidated view of all project content allowing users to

effectively communicate instructions and change orders without error.

Rework costs are minimized by providing timely, accurate content to the

numerous external parties

Solution Benefits

Need: To have a single, accurate view into

the process and the supporting

documents at every stage


Comprehensive project view at

every stage gate

Flexible accessibility to content

associated with project

Productized integration between

the desktop and SAP


Extended ECM for Enterprise Asset Mgmt. Shutdown Turnaround

Lack of support tools for documentation, standardization, collaboration and

record keeping on shutdown turnaround.

Inability to retrieve and review corporate wide historical shutdown

turnaround lessons learned analysis and recommendations for plant

equipment repair/replacement.

Maintenance documents and drawings not associated with SAP equipment

and plant maintenance data for ongoing asset performance initiatives

Efficiency through predefined workspaces for shutdown, planning and

execution to collect information and collaborate with contractors / OEM

Operator, Engineer and Technician access to the historical shutdown

maintenance records:

Shortened repair cycles

Reduced costs

Improved safety

Easy-document handling capabilities, enabling non-SAP users to access

documentation from within context of SAP maintenance processes

Solution Benefits

Business Challenges


Out-of-the-box SAP solution

Direct access to documentation

associated with equipment

Collaboration tools to develop

shutdown work packages

Complete documentation of

historical maintenance records found

within SAP

Need:

Avoid inaccurate or missing content that

leads to shutdown delays, increased costs

and an unsafe work environment.

Reduce downtime

Better job planning


Extended ECM for Enterprise Asset Mgmt. Equipment Failure

Analysis

Lack of support tools for documentation, standardization,

collaboration and records keeping on failure analysis

Inability to retrieve and review historical failure analysis and

recommendations for plant equipment

Documents and drawings not associated with SAP equipment

and plant maintenance data

Business Challenges

Efficiency through predefined workspaces for reliability

engineering

to collect information and collaborate with vendors/OGM

Operator, Engineer and Technician access to the historical failure

analysis records:

Improved production

Shortened repair cycles

Easy-document handling capabilities, enabling non-SAP users to

access documentation from within context of SAP-run

maintenance process

Solution Benefits

Need: Automatically connect relevant

failure analysis documentation to

equipment for improved

reliability production and safety


Out-of-the-box SAP solution

Direct access to failure analysis

documentation

Collaboration tools to develop

failure analysis

report/recommendations

Complete documentation of

failure records found within SAP

Reduce downtime

Decrease safety compromise


Extended ECM for SAP ERP Procurement

Vendor related content fragmented across different applications

Lack of transparency on documents and contracts for one vendor

No connection between SAP data and vendor content

Lack of transparency and visibility into the entire procurement

process

Individual instead of collaborative management of vendor

correspondence

Business Challenges

Combines structured and unstructured content

ECM workspaces for ERP and SRM (vendor, PO, PR, RFQ, …)

Role-based views of content for SAP and non-SAP users

Full text search of documents

Integration with MS Office, MS Windows and Web UI

Unstructured content governed by enterprise records

management program

Solution Benefits

Need:

Connect transactional, collaborative and

content centric processes


Vendor Folder: 360° view of vendor

content for all users

Full control of content creation and

distribution: versioning and change

tracking capabilities

Records Management for business

critical documents

Office and E-Mail integration


What do the best achieve with xECM?

Customer findings after using Extended ECM

50%

Reduced time for

Document Handover

and Correspondence

Mgmt.

30% 50%

Reduced time for

Asset-related

Projects

Reduced Costs for

Asset

Documentation &

Document Handling


Why SAP Extended ECM by Open Text?

OpenText is the market leader in ECM and is SAP’s strategic partner

for ECM solutions

Extended ECM offers a productized embedding of ECM in

SAP business objects in SAP ERP, CRM, SRM, PLM, PPM, …)

Access to all business-relevant information via preferred user interface

(SAP GUI, SAP Portal, Web GUI, E-Mail Client, MS Office, MS Windows)

Low implementation risk, lower upgrade efforts and lower TCO by native

integration between SAP and Open Text with joint product development and

roadmap planning – future proof!

Only ECM solution in the market premium-qualified, sold, supported,

maintained and by SAP itself

Thank you!

Contact Details :

Zelezny Marcus

Strategic Engagement Lead:

[email protected]

+43 664 833 1834

mailto:[email protected]

opentext - sap ve kurumsal İÇerİk yÖnetİmİ - sap forum 2013

Technology

sap ag

sap project data

sap equipment

sap need

sap gui

project content secure

project processes

nonsap users