openstage hfa v3r0.16.0 release notes v1.3 extern

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Release Notes Release Notes Version: V1.3 Product Name: OpenStage & OpenScape Desk Phone IP HFA Product Version: V3 Software Release is identified by Version: V3 R0.16.0 Major Release Minor Release Fix Release Hotfix Release Production Version: See next page Export Control Classification Data AL: N ECCN: 5D002TSU Field Trial: eeQS: Limited Availability: General Availability: Notice: This document contains confidential information that is proprietary to Unify GmbH & Co. KG. No part of its contents may be used, copied, disclosed, or conveyed to any party in any manner whatsoever without prior consent. DECLARATION DATE: Date : 2014-05-30 DELIVERABLES: Full Release: Delta Release: Copyright © Unify GmbH & Co. KG, 2013 Hofmannstr. 51, 81379 Munich, Germany All rights reserved. The information provided in this document contains merely general descriptions or characteristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products. An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract. Availability and technical specifications are subject to change without notice. Unify, OpenScape, OpenStage and HiPath are registered trademarks of Unify GmbH & Co. KG. All other company, brand, product and service names are trademarks or registered trademarks of their respective holders.

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Release Notes

Release Notes Version: V1.3

Product Name: OpenStage & OpenScape Desk Phone IP HFA

Product Version: V3

Software Release is identified by Version: V3 R0.16.0

Major Release Minor Release Fix ReleaseHotfix Release Production Version: See next page

Export Control Classification DataAL: NECCN: 5D002TSU

Field Trial:eeQS:Limited Availability:General Availability:

Notice: This document contains confidential information that is proprietary to Unify GmbH & Co. KG. No part of its contents may be used, copied, disclosed, or conveyed to any party in any manner whatsoever without prior consent. DECLARATION DATE:Date : 2014-05-30

DELIVERABLES:Full Release: Delta Release: Copyright Unify GmbH & Co. KG, 2013 Hofmannstr. 51, 81379 Munich, Germany All rights reserved. The information provided in this document contains merely general descriptions or characteristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products. An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract. Availability and technical specifications are subject to change without notice. Unify, OpenScape, OpenStage and HiPath are registered trademarks of Unify GmbH & Co. KG. All other company, brand, product and service names are trademarks or registered trademarks of their respective holders. Release Note page 2(of 20)[OpenStage & Desk Phone IP HFA V3 R0.16.0] Production Version:

System:File typeProduct Item Number / File nameSizeMD5 checksum ImageP30152-P1587-A75 / OS_15_HFA_V3_R0_16_0.img 14,5 MBB384D7C1389EA2426D0BD958119E87A7 ImageP30152-P1587-A100 / OS_20_HFA_V3_R0_16_0.img 14,5 MBB384D7C1389EA2426D0BD958119E87A7 ImageP30152-P1587-A200 / OS_40_HFA_V3_R0_16_0.img 14,5 MBB384D7C1389EA2426D0BD958119E87A7 ImageP30152-P1587-A300 / OS_60_HFA_V3_R0_16_0.img 23,2 MB5725842F4F4B232C21D29EDCDE779429 ImageP30152-P1587-A400 / OS_80_HFA_V3_R0_16_0.img 23,2 MB5725842F4F4B232C21D29EDCDE779429 ImageP30152-P1587-A175 / DPIP_35G_HFA_V3_R0_16_0.img 14,5 MBB384D7C1389EA2426D0BD958119E87A7 ImageP30152-P1587-A275 / DPIP_55G_HFA_V3_R0_16_0.img 23,2 MB5725842F4F4B232C21D29EDCDE779429 Release Note page 3(of 20)[OpenStage & Desk Phone IP HFA V3 R0.16.0] Table of Contents 1HISTORY OF CHANGE ................................................................................................................................4 1.1RELEASE NOTES HISTORY .........................................................................................................................4 1.2PRODUCT VERSION HISTORY .....................................................................................................................4 2IMPORTANT INFORMATION .......................................................................................................................5 2.1INSTALLATION ...........................................................................................................................................5 2.1.1Migration from OpenStage/OpenScape Desk Phone IP SIP to OpenStage/OpenScape Desk Phone IP HFA ................................................................................................................................................5 2.2UPGRADE / UPDATE ..................................................................................................................................5 2.3FALLBACK ................................................................................................................................................5 2.4SECURITY CONSIDERATIONS .....................................................................................................................5 2.5SPECIAL SETTINGS AND INSTRUCTIONS ......................................................................................................5 2.5.1TLS ..................................................................................................................................................5 2.5.2Hardware Revisions of OpenStage ................................................................................................6 2.5.3Newer Hardware Revision of OpenStage 40 ..................................................................................6 2.5.4Newer Hardware Revisions of OpenStage 80 ................................................................................7 2.5.5Newer Hardware Revisions of OpenStage 15 ................................................................................7 2.5.6New Hardware Revision of OpenStage 60/80 ................................................................................7 2.5.7New Hardware Support of OpenStage 15 Gigabit ..........................................................................8 2.5.8New Hardware Revision for OpenStage 60 ....................................................................................8 2.5.9New Hardware Revision for HFA V3 ..............................................................................................9 2.5.10List of Error Codes ....................................................................................................................... 10 2.5.11Headsets ...................................................................................................................................... 11 2.5.12Static Routes ................................................................................................................................ 11 2.5.13How to: VLAN and Quality of Service Parameter ........................................................................ 11 3REPORTED PROBLEMS / SYMPTOMS UNDER ANALYSIS ................................................................. 13 4RESTRICTIONS, WORKAROUNDS AND HINTS .................................................................................... 14 4.1RESTRICTIONS FIELD TRIAL RELEASE ..................................................................................................... 14 4.2RESTRICTIONS ...................................................................................................................................... 14 4.3WORKAROUNDS / HINTS ........................................................................................................................ 15 5CHANGES .................................................................................................................................................. 15 5.1NEW IN THIS RELEASE ............................................................................................................................ 16 5.2IMPLEMENTED CHANGE REQUESTS ......................................................................................................... 16 5.3RESOLVED REPORTED PROBLEMS / SYMPTONS ...................................................................................... 16 6HARDWARE AND SOFTWARE COMPATIBILITY .................................................................................. 17 6.1HARDWARE REVISIONS .......................................................................................................................... 17 6.1FIRMWARE RELEASES ............................................................................................................................ 17 6.2LOADWARE RELEASES ........................................................................................................................... 17 6.3SOFTWARE RELEASES............................................................................................................................ 17 6.4OPERATING SYSTEMS (INCLUDING SECURITY ALERTS).............................................................................. 18 6.5COMPLIANT PRODUCTS (COMPATIBILITY MATRIX) ..................................................................................... 18 7SERVICE INFORMATION ......................................................................................................................... 19 7.1MANAGEMENT INFORMATION BASE.......................................................................................................... 19 7.2LICENSE MANAGEMENT .......................................................................................................................... 19 8ATTACHMENT ........................................................................................................................................... 20 Release Note page 4(of 20)[OpenStage & Desk Phone IP HFA V3 R0.16.0] 1History of change 1.1Release notes history VersionDateChanges 1.02014-03-28Creation of First Release note for HFA V3 R0, Field Trial Release 1.12014-04-10Minor Release HFA V3 R0.7.0 , Field Trial Release 1.22014-05-26Minor Release HFA V3 R0.16.0, Field Trial Release 1.32014-05-28Major Release of HFA V3 R0.16.01.2Product version history List of all released Software Versions since Major Software Release (M3), i.e. all Software Releases in PRISMA/SWS having been released within this Product version: Software version (e.g. Vx[.y] Rm.f.h) Production version (e.g. APS) DateRemarks V3 R0.16.0V3 R0.16.02014-05-26Major Release HFA V3 R0.16.0 Release Note page 5(of 20)[OpenStage & Desk Phone IP HFA V3 R0.16.0] 2Important Information 2.1Installation2.1.1Migration from OpenStage/OpenScape Desk Phone IP SIP to OpenStage/OpenScape Desk Phone IP HFA 1. Load the HFA software to the Phone 2. Perform a factory reset 3. Configuration is to be done as usual 2.2Upgrade / UpdateUpdate only supported from V2 R0.98.0 or V2 R1.5.0. The V3 R0.5.0 application can be loaded with FTP or HTTPS to the phone, either through the local admin interface, through the Web administration interface or by the DLS. For details about the upgrade procedure please refer to the administration manual. HTTPS download of the Software is ONLY supported if the phone is already running with a software version V2 R0.94.0 or later. Important information for Updates It is recommended to upgrade the phones during low traffic time The upgrade can take some minutes. It is strongly recommended to wait until the burning process is finished. (Power off in this situation destroys the phone) Please make sure the FTP server and switch are configured with the same LAN Speed and Duplex Mode. Otherwise it is possible that the download of the software will be interrupted and the upgrade fails. Please make sure that all old unused 802.1x certificates are deleted before upgrading the phone. Otherwise it is possible that the deployment will not be finished correctly. 2.3FallbackDownload previous software via normal procedures (Local admin, WBM or DLS). Please check chapter 2.5.2, and chapter 2.5.3 for phone HW version that shall not be downgraded to a version earlier as the version mentioned there. 2.4Security Considerations See OpenStage DeskPhone IP HFA V3R0 Security Checklist available on E-Doku 2.5Special settings and instructions 2.5.1TLS WBM Network Port configuration The settings for System Cornet TLS and System H.225 TLS should be 4061 and 1300 (Default, or to the ports matching the customer infrastructure. If they are set to 0 the phones will not register. Release Note page 6(of 20)[OpenStage & Desk Phone IP HFA V3 R0.16.0] 2.5.2Hardware Revisions of OpenStage The current Hardware changes that require specific software can be found on Webpage: http://wiki.unify.com/wiki/OpenStage_Hardware_Changes_and_Necessary_Software_Versions 2.5.3Newer Hardware Revision of OpenStage 40 Affected Hardware: OpenStage 40 HFA OpenStage 40 SIP Due to a minor hardware redesign (introducing a new revision level of INCAIP) of OpenStage 40 phones. The following hardware versions and later require a special attention. The new hardware does not include any functional change or error correction! S30817-S7402-D101-16 (OpenStage 40 HFA ice blue) S30817-S7402-D103-17 (OpenStage 40 HFA lava) S30817-S7402-A101-41 (OpenStage 40 SIP ice blue) S30817-S7402-A103-23 (OpenStage 40 SIP lava) These hardware revisions have to be used with OpenStage 40 HFA version V1 R3.24.0 (or higher) or OpenStage 40 SIP V1 R5.11.0 (or higher) Additionally the following hardware versions need a specific minimum software version:Due to a minor hardware redesign of OpenStage 40 phones the hardware versions outlined below require at least a SW version mentioned below. Please do not downgrade the SW on this phone. It already contains a correct SW version. Please inform your administrator.Affected telephones and SW to be used:OpenStage 40 HFA & OpenStage 40G HFA: Please use software version V2R0.35.4 or higherOpenStage 40 SIP & OpenStage 40G SIP: Please use software version V2R1.16.0 or higherThe new hardware does not include any functional change or error correction!Caution: If phones with hardware versions outlined below are operated with lower SW versions than indicated above it might be the case that the programmable keys next to the display may seem to be impaired.If your environment does not allow to use the correct software version, please contact your service center for immediate help.The following phones (hardware versions) therefore contain the HFA Software V2R0.35.4 respectively the SIP software V2R1.16.0 S30817-S7402-A101-46 (OpenStage 40 SIP ice blue)S30817-S7402-A103-28 (OpenStage 40 SIP lava)S30817-S7402-D101-21 (OpenStage 40 HFA ice blue)S30817-S7402-D103-22 (OpenStage 40 HFA lava)S30817-S7402-C101-22 (OpenStage 40G SIP ice blue)S30817-S7402-C103-16 (OpenStage 40G SIP lava)S30817-S7402-B101-13 (OpenStage 40G HFA ice blue)S30817-S7402-B103-14 (OpenStage 40G HFA lava) Release Note page 7(of 20)[OpenStage & Desk Phone IP HFA V3 R0.16.0] 2.5.4Newer Hardware Revisions of OpenStage 80 Affected hardware: OpenStage 80 HFA OpenStage 80 SIP Due to a minor hardware redesign of OpenStage 80 SIP and HFA phones the hardware versions outlined below require at least a SW version mentioned below. Please do not downgrade the SW on this phone. It already contains a correct SW version. Please inform your administrator. Affected telephones and SW to be used: OpenStage 80 HFA & OpenStage 80G HFA: Please use software version V2R0.48.0 or higher OpenStage 80 SIP & OpenStage 80G SIP: Please use software version V2R1.21.0 or higher Note: The new hardware does not include any functional change or error correction! Caution: If phones with hardware versions outlined below are operated with lower SW versions than indicated above the display quality will be impaired. If your environment does not allow to use the correct software version, please contact your service center for immediate help. The following phones (hardware versions) therefore contain the HFA Software V2R0.48.0 respectively the SIP software V2R1.21.0 S30817-S7404-A101-37OS80 G SIP S30817-S7404-B101-14OS80 G HFA S30817-S7404-D101-17OS80HFA S30817-S7404-E101-35OS80SIP 2.5.5Newer Hardware Revisions of OpenStage 15 Affected hardware: OpenStage 15 HFA Due to a minor hardware redesign of OpenStage 15 HFA phones the hardware versions outlined below or higher hardware version require at least a software version mentioned below. Please do not downgrade the software on this phone. It already contains a correct software version. Please inform your administrator. Affected telephones and SW to be used: OpenStage 15 HFA: Please use software version V2R0.84.0 or higher Note: The new hardware does not include any functional change or error correction! Caution: If the phones are operated with lower software versions than indicated below, the sync between LLDP-MED protocol messages and PoE Class detection may be affected. If your environment does not allow using the correct software version, please contact your service center for immediate help. The following phones (hardware versions) therefore contain the HFA Software V2R0.84.0 S30817-S7401-D501-11 (OpenStage 15 HFA iceblue) S30817-S7401-D503-11 (OpenStage 15 HFA lava) 2.5.6New Hardware Revision of OpenStage 60/80 Due to a minor hardware redesign of OpenStage 60 phones and OpenStage 80 phones the hardware versions outlined below or higher hardware version require at least a software version mentioned below. Please do not downgrade the software on this phone. It already contains a correct software version. Please inform your administrator. The new hardware does not include any functional change or error correction!Caution: If the phones operate with lower software versions than indicated the display quality, Bluetooth functions and/or Sensor-Key functions will be impaired. If your environment does not allow to use the correct software version, please contact your service center for immediate help. Affected phones and software to be used: Release Note page 8(of 20)[OpenStage & Desk Phone IP HFA V3 R0.16.0] OpenStage 60 T, and OpenStage 80 T: Please use software version V2R0.91.0 or higher S30817-S7303-A101-49(OpenStage 60 T iceblue) S30817-S7303-A103-25(OpenStage 60 T lava) S30817-S7304-A101-36(OpenStage 80 T) OpenStage 60 HFA, OpenStage 60G HFA, OpenStage 80 HFA & OpenStage 80G HFA: Please use software version V2R0.90.1 or higher S30817-S7403-D101-19(OpenStage 60 HFA iceblue) S30817-S7403-D103-20(OpenStage 60 HFA lava) S30817-S7403-B101-17(OpenStage 60 G HFA iceblue) S30817-S7403-B103-19(OpenStage 60 G HFA lava) S30817-S7404-D101-21(OpenStage 80 HFA) S30817-S7404-B101-18(OpenStage 80 G HFA) OpenStage 60 SIP, OpenStage 60G SIP, OpenStage 80 SIP & OpenStage 80G SIP: Please use software version V3R0.73.0 or higher S30817-S7403-A101-44(OpenStage 60 SIP iceblue) S30817-S7403-A103-31(OpenStage 60 SIP lava) S30817-S7403-C101-26(OpenStage 60 G SIP iceblue) S30817-S7403-C103-25(OpenStage 60 G SIP lava) S30817-S7404-E101-40(OpenStage 80 SIP) S30817-S7404-A101-42(OpenStage 80 G SIP) 2.5.7New Hardware Support of OpenStage 15 Gigabit The V2 R0.94.0 is the first General Availability version that does include Hardware support for the OpenStage 15 Gigabit Variant. 2.5.8New Hardware Revision for OpenStage 60 Due to a minor hardware redesign of OpenStage 60 phones and OpenStage 80 phones the hardware versions outlined below or higher hardware version require at least a software version mentioned below. Please do not downgrade the software on this phone. It already contains a correct software version. Please inform your administrator. The new hardware does not include any functional change or error correction!Caution: If the phones operate with lower software versions than indicated the display quality, Bluetooth functions and/or Sensor-Key functions will be impaired. If your environment does not allow using the correct software version, please contact your service center for immediate help. Affected phones and software to be used: OpenStage 60 HFA and OpenStage 60G HFA: Please use software version V2R0.95.0 or higher S30817-S7403-D101-30(OpenStage 60 HFA iceblue) S30817-S7403-D103-30(OpenStage 60 HFA lava) S30817-S7403-B101-30(OpenStage 60 G HFA iceblue) S30817-S7403-B103-30(OpenStage 60 G HFA lava) OpenStage 60 SIP and OpenStage 60G SIP: Please use software version V3R1.41.0 or higher S30817-S7403-A101-50(OpenStage 60 SIP iceblue) S30817-S7403-A103-50(OpenStage 60 SIP lava) S30817-S7403-C101-50(OpenStage 60 G SIP iceblue) S30817-S7403-C103-50(OpenStage 60 G SIP lava) Release Note page 9(of 20)[OpenStage & Desk Phone IP HFA V3 R0.16.0] 2.5.9New Hardware Revision for HFA V3 Affected Hardware: OpenStage 15 HFA OpenStage 20 HFA OpenStage 40 HFA OpenStage 60 HFA OpenScape Desk Phone IP 35GOpenScape Desk Phone IP 55GDue to the change requests RQ00036473, RQ00036681, and RQ00036896 new hardware is introduced for the OpenStage HFA and Desk Phone IP. This hardware can only be used with a HFA V3 and, later, the software can not be downgraded to a HFA V2 R1 or earlier.Affected phones and software to be used: Please use software version V3R0.5.0 or higher S30817-S7401-D701(OpenStage 15 HFA V3 ice blue) S30817-S7401-D703(OpenStage 15 HFA V3 lava) S30817-S7401-B701(OpenStage 15 G HFA V3 ice blue) S30817-S7401-B703(OpenStage 15 G HFA V3 lava) S30817-S7401-D301(OpenStage 20 HFA V3 ice blue) S30817-S7401-D303(OpenStage 20 HFA V3 lava) S30817-S7402-D301(OpenStage 40 HFA V3 ice blue) S30817-S7402-D303(OpenStage 40 HFA V3 lava) S30817-S7402-B301(OpenStage 40 G HFA V3 ice blue) S30817-S7402-B303(OpenStage 40 G HFA V3 lava) S30817-S7403-D301(OpenStage 60 HFA V3 ice blue) S30817-S7403-D303(OpenStage 60 HFA V3 lava) S30817-S7403-B301(OpenStage 60 G HFA V3 ice blue) S30817-S7403-B303(OpenStage 60 G HFA V3 lava) S30817-S7701-D107 (OpenScape Desk Phone IP 35G Text Carbon Black) S30817-S7701-D305 (OpenScape Desk Phone IP 35G Icon Pure White) S30817-S7701-D307 (OpenScape Desk Phone IP 35G Icon Carbon Black) S30817-S7702-D107 (OpenScape Desk Phone IP 55G Text Carbon Black) S30817-S7702-D305 (OpenScape Desk Phone IP 55G Icon Pure White) S30817-S7702-D307 (OpenScape Desk Phone IP 55G Icon Carbon Black) Release Note page 10(of 20)[OpenStage & Desk Phone IP HFA V3 R0.16.0] 2.5.10 List of Error Codes For a full list please check the administration manual. Problem Detail Error code Unable to contact DHCPD02Unable to register HFA main line Logoff: Forced client logoff due to an incorrect PreSharedSecretH2[Unable to register HFA main line General ErrorH02Unable to register HFA main line No IP addressH12Unable to register HFA main line No default routeH22Unable to register HFA main line No maskH32Unable to register HFA main line No gateway IP addressH42Unable to register HFA main line No subscriber numberH52Unable to register HFA main line Tc-logon timeoutH62Unable to register HFA main line Logon: Rejected due to missing LINHa2Unable to register HFA main line Logon: Maintenance busyHA2Unable to register HFA main line Logon: Rejected due to invalid LINHb2Unable to register HFA main line Logon: No port availableHB2Unable to register HFA main line Logon: Rejected due to mobile terminal blockedHc2Unable to register HFA main line Logon: Rejected due to incompatible security profileHd2Unable to register HFA main line Logon: No port ext availableHD2Unable to register HFA main line Logon: Rejected due to TCP usage while TLS is requiredHe2Unable to register HFA main line Logon: Client not registeredHE2Unable to register HFA main line Logon: Reject due to PBX version not sufficientHf2Unable to register HFA main line Logon: Rejected due to LogoffHF2Unable to register HFA main line Logon: Rejected due to Logoff progressHG2Unable to register HFA main line Logon: Rejected due to ShutdownHH2Unable to register HFA main line Logon: Rejected due to duplicate LogonHI2Unable to register HFA main line Logon: Rejected due to already logged onHJ2Unable to register HFA main line Logon: Rejected due to PIN not presentHK2Unable to register HFA main line Logon: Rejected due to password not presentHL2Unable to register HFA main line Logon: Rejected due to password not correctHM2Unable to register HFA main line Logon: Rejected due to invalid licenseHN2Unable to register HFA main line Logoff: Normal LogoffHQ2Unable to register HFA main line Logoff: Client not logged onHR2Unable to register HFA main line Logoff: Client logged offHS2Unable to register HFA main line Logoff: Forced client logoffHT2Unable to register HFA main line Logoff: Timeout expiredHU2Unable to register HFA main line Logoff: OMCactionHV2Unable to register HFA main line Logoff: Hfa mobile user logged onHW2Unable to register HFA main line Logoff: Switch back to central systemHX2Unable to register HFA main line Logoff: No bearer channelHY2Unable to register HFA main line Logoff: New logon requested from the serverHZ2Unable to use LAN connection Network Configuration ErrorLI1 Release Note page 11(of 20)[OpenStage & Desk Phone IP HFA V3 R0.16.0] Unable to use LAN connection Physical connection errorLP1Unable to use LAN connection 802.1x errorsLX1Unable to establish a TLS connection No SNTP server TT2 2.5.11 Headsets The information located behind the following links should be used to determine which headsets are recommended for use with the OpenStage telephones https://www.g-dms.com/livelink/livelink.exe/open/22151572http://wiki.unify.com/index.php/OpenStage_Headsets 2.5.12 Static Routes DHCP Options 121 (RFC Standard and Windows Server since Server 2008) is supported. Option 249 (Windows Server up to 2003) is not supported 2.5.13 How to: VLAN and Quality of Service Parameter Due to several requests, misconfiguration issues and a changed behaviour of the OpenStage phone in comparison to optiPoint 410/420. The following configuration examples of how VLAN and Quality of Service (QoS) parameters should be configured and which impact this parameter have has to be considered. There are tow parameters that are relevant for VLAN and QoS: 1.)VLAN ID which is found at the Phone Admin menu via Network IP configuration 2.)Layer 2 which is found at the Phone Admin menu via Network QoS Service With optiPoint 410/420 phones those two parameters where very much linked to each other, which was requested for OpenStage to be not the case. This requirement has been fulfilled as much as possible. So with OpenStage phones it is possible to activate VLAN functionality even without having to activate the QoS first, but it is still required to have a VLAN ID configured to activate QoS Layer 2 at the phone. For example: Scenario 1: No QoS Layer 2 and no VLAN is used at the customer Configuration: QoS Layer 2 OFF VLAN ID BLANK It is extremely important to use a blank VLAN ID and NOT the VLAN ID 0 as this VLAN ID is still something and not nothing as you will see in the next example. Scenario 2: QoS Layer 2 but no VLAN is used at the customer Configuration: QoS Layer 2 ON VLAN ID 0 In this case the phone will operate in the same network segments as in the previous scenario, but the phone will send out tagged frames with VLAN ID 0 and the corresponding QoS parameters, defined as Priority tagging in the 802.1q standard. Attention: Some network components may use the VLAN ID 0 for special purpose, please check with the customers network administrators first, and otherwise use Scenario 1 or 3. Scenario 3: QoS Layer 2 and VLAN are used at the customer (Recommended) Configuration: QoS Layer 2 ON VLAN ID 2-4094 VLAN ID 1 should not be set at the phone as the phone already uses this VLAN ID internally so do not use it. This is a permanent restriction. Scenario 4: QoS Layer 2 is not used but VLAN is used at the customer Configuration: QoS Layer 2 OFF VLAN ID 2-4094 Release Note page 12(of 20)[OpenStage & Desk Phone IP HFA V3 R0.16.0] VLAN ID 1 should not be set at the phone as the phone already uses this VLAN ID internally so do not use it. This is a permanent restriction. For scenarios 2 and 3 it is also important to configure the QoS Layer 2 values according to the network environment configuration of the customer. There are no right or wrong values itself they are depending how the different values are interpreted by the network switches so do not ask GVS or BLS to give you the right values as that is something the customers network administrators have to provide. Release Note page 13(of 20)[OpenStage & Desk Phone IP HFA V3 R0.16.0] 3Reported Problems / Symptoms under Analysis SummaryWork-around Release Note page 14(of 20)[OpenStage & Desk Phone IP HFA V3 R0.16.0] 4Restrictions, Workarounds and Hints 4.1Restrictions Field Trial Release Local phone book and corporate phone book: OpenStage 15/20 & Desk Phone IP 35G do not support dialing out of the detail view. 4.2Restrictions Backup & Restore:Backup Ringtones does not work after downgrades from Unify rebrand software. Terminal Hostname:Change of the Phones DNS name, in setting prefix number, is not allowed to contain a - at the end of the prefix.Local Block dialing:Block dialing is not released for H3k, OSBiz and OSO DLS secure mode:DLS secure mode is supported by the phone, but only secure mode without PIN. Mobility:Mobility between OpenStage and optiPoint 410/420 phones is not released Half duplex network:There is a known issue with half duplex LAN link on some versions of phone hardware. If the phone is used in half duplex mode it is possible that the phone will reboot during operation. With INCA IP2 V1.4 this problem is fixed and half duplex mode is fully supported. IEEE 802.1x:The phone acts as a supplicant only, not as an authenticator for a PC connected at the second LAN port of the OpenStage Phone. For IEEE 802.1x authentication including MDA behind Cisco Access Switches, IOS 12.2(40) or later is required. For IEEE 802.1x authentication without MDA behind Cisco Access Switches, IOS 12.2(25) or earlier should be used. If a NIC with Broadcom NetXtrem is used install the latest driver. Voice Dialling: Voice dialling is not released. USB memory device:Some older hardware (pre M3) does not support the USB port. Connection of an USB Hub is not supported Sidecar:The sidecar is not hot pluggable.The phone requires to be completely powered off before the sidecar can be plugged in Enhanced TAB navigation:The enhanced tabbing functionality is not available in XML applications Trace settings:If "Call view", "CSTA" and "Communications" are set to "debug" NEVER switch on the "H323" trace setting! If all 4 parameters are switched on the Phone can get instable! LAN Speed and Duplex Settings for Gigabit Phones:As the Gigabit standard for 1000Base-T requires the mandatory use of Auto negotiation for Speed and Duplex settings the menu of the OpenStage Gigabit phones has been changed so that it is no longer possible to configure Gigabit Speed and Duplex manually. A use of auto negotiation is required in case of Gigabit Ethernet. XML Support: XML applications can not be hot started via FPK XML Xpressions application is not supported XML application for Deployment Service is not supported Release Note page 15(of 20)[OpenStage & Desk Phone IP HFA V3 R0.16.0] 4.3Workarounds / HintsLocal phone book and/or corporate phone book Restrictions/Known Failures OpenStage 15, 20 and Desk Phone IP 35G: Local: phone book lookup is not supported Local and Corporate: Dialing of selected entry via Off-Hook not possible (Service-menu is opened in this case) Local and Corporate: Not possible to select an entry while on consultation when connected to an OpenScape Business OpenStage 40, 60 and and Desk Phone IP 55G: Local and Corporate: No PopUp if user is dialed that is not reachable Factory Reset Please use DHCP Settings after performing a Factory Reset. Manual IP Settings could reboot the Phone. Distinctive Ringing DLS shows all Distinctive Ringing types when phone is connected to a non HiPath 4000 System, even thought the other System support fewer options. Please use the Local Admin. Ringer Volume Adjustment when connected to H4K: If Ringer-mode local-ringer is set, the ringer volume adjustments via the keys -/+ will trigger the emergency ringer to be played to adjust the volume. This behavior is forced by the H4K Switch and cannot be influenced or changed by the Phone Admin or User. Release Note page 16(of 20)[OpenStage & Desk Phone IP HFA V3 R0.16.0] 5Changes 5.1New in this release 5.2Implemented change requests CR NumberSummary RQ00036473 RQ00036681 Radvision H.323 Stack Replacement RQ00036896Downgrade protection against Radvision binds RQ00036891Desk Phone IP 35G support for OpenScape Buisness V1 R3 & OpenScape HiPath 4000 V7 R1 RQ00036891Desk Phone IP 55G support for OpenScape Buisness V1 R3 & OpenScape HiPath 4000 V7 R1 RQ00036958OpenStage 15/20 and Desk Phone IP 35G: Support of LDAP RQ00036967OpenStage 15/20 and Desk Phone IP 35G: Support of Local phone book RQ00036955Support of LDAP on OpenStage 40 HFA RQ00036956Support of Local Address Book on OpenStage 40 HFA RQ00036472Linux Kernel upgrade RQ00028714 RQ00035889 Distinctive Ringing RQ00036497Java Removal RQ00028936Bluetooth Handsfree profile support RQ00037500OS60 PoE class 2 (with USB disabled) (via LLDP-MED) RQ00037605USB enable/disable RQ00037457Volume Indicator RQ00037938SHA-2 for digital signatures/certificates RQ00033764Daylight saving time adjustment for New Zealand RQ00037939Device authentication MTLS for HFA RQ00029893Password for Serial Port Access (Secure Operation 6.1.5.5) RQ00029893Disable hooded claw for Factory Reset (Secure Operation 6.1.5.10) 5.3Resolved Reported Problems / Symptoms Summary Call Log insufficient information is seen. Phone Crash when invalid forward destination is set Release Note page 17(of 20)[OpenStage & Desk Phone IP HFA V3 R0.16.0] 6 Hardware and software compatibility 6.1Hardware revisions Product long nameProduct RevisionComments OpenStage 15 HFAS30817-S7401-D501-2 and laterOpenStage 15 HFA Ice blue S30817-S7401-D503-2 and laterOpenStage 15 HFA Lava S30817-S7401-B501-3 and laterOpenStage 15 G HFA Ice blue S30817-S7401-B503-3 and laterOpenStage 15 G HFA Lava OpenStage 20 HFAS30817-S7401-D101-4 and laterOpenStage 20 HFA Ice blue S30817-S7401-D103-4 and laterOpenStage 20 HFA Lava S30817-S7401-B101-2 and laterOpenStage 20 G HFA Ice blue S30817-S7401-B103-3 and laterOpenStage 20 G HFA Lava OpenStage 40 HFAS30817-S7402-D101-4 and laterOpenStage 40 HFA Ice blue S30817-S7402-D103-4 and laterOpenStage 40 HFA Lava S30817-S7402-B101-3 and laterOpenStage 40G HFA Ice blue S30817-S7402-B103-3 and laterOpenStage 40G HFA Lava OpenStage 60 HFAS30817-S7403-D101-5 and laterOpenStage 60 HFA Ice blue S30817-S7403-D103-6 and laterOpenStage 60 HFA Lava S30817-S7403-B101-2 and laterOpenStage 60 G HFA Ice blue S30817-S7403-B103-4 and laterOpenStage 60 G HFA Lava OpenStage 80 HFAS30817-S7404-D101-5 and laterOpenStage 80 HFA Silver blue S30817-S7404-B101-2 and laterOpenStage 80G HFA Silver blue OpenScape Desk Phone IP 35GS30817-S7701-D107OpenScape Desk Phone IP 35G Text Carbon Black S30817-S7701-D305 OpenScape Desk Phone IP 35G Icon Pure White S30817-S7701-D307 OpenScape Desk Phone IP 35G Icon Carbon Black OpenScape Desk Phone IP 55G S30817-S7702-D107 OpenScape Desk Phone IP 55G Text Carbon Black S30817-S7702-D305 OpenScape Desk Phone IP 55G Icon Pure White S30817-S7702-D307 OpenScape Desk Phone IP 55G Icon Carbon Black 6.1Firmware releases Not needed for OpenStage 6.2Loadware releases Not needed for OpenStage 6.3Software releases The OpenStage HFA software will run without any other software needed on the OpenStage phone device Release Note page 18(of 20)[OpenStage & Desk Phone IP HFA V3 R0.16.0] 6.4Operating systems (including security alerts) Not needed for OpenStage 6.5Compliant products (compatibility matrix) Product FamilyProduct Preferred Software Versions1 VersionStatus HiPath 4000 HiPath 4000 Server V52 V5 R1.7GA HiPath 4000 Server V62 V6 R2.16GA HiPath 4000 Server V72 V7 R0GA HiPath 3000 HiPath 3000 Server V92 V9 R2.7GA OpenScape Office OpenScape Office V32 V3 R3.9 GA OpenScape Business OpenScape Business V1 V1 R3.0 eeQA DLS ServerDLS V7V7 R2 CV427.1eeQA OpenStage Manager OpenStage Manager V3 R3.1.0 or later GA CallBridge Collection CallBridge Collection V2 R3.3.0 or laterGA Notes: 1 We recommend customers use the Preferred Software Version for the given products. The OpenStage HFA phone may also operate with older system versions but the preferred software versions may offer higher levels of functionality. In some cases, if a defect is found when using an older system version, it may be necessary to update to the preferred version. 2 No support for Desk Phone IP 35G/55G Release Note page 19(of 20)[OpenStage & Desk Phone IP HFA V3 R0.16.0] 7Service information 7.1Management information base Product forwards SNMP traps according to a MIB: 7.2License management This product is certified for the following: CLS: CSC:Other Licensing: If you are using others, please describe below: Release Note page 20(of 20)[OpenStage & Desk Phone IP HFA V3 R0.16.0] 8Attachment