opencms days 2012 - how freight transport association uses opencms 8

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OpenCMS Days 2012 User case study - Freight Transport Association, UK Matt Levy - Senior Web Developer

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Freight Transport Association (FTA) is one of the UK's largest trade associations. FTA is a not-for-profit organisation that represents the interests of companies that move freight goods by road, rail, sea and air. We lobby the UK and European Governments on behalf of our members and we provide business services to help our members become more efficient in logistics. OpenCms became the Cms of choice for FTA about four years ago. Beginning with OpenCms v7, we host and develop 14 of our own sites in addition to other UK and European organisations. We are now in the process of upgrading all sites to OpenCms v8 and are midway through that process having migrated seven so far. Presenting FTA as a case study, we are keen to share how we have upgraded to version 8 showing examples of the sites we have built. We will also talk through some of our custom development which includes a number of bespoke modules specific to our needs and how we have integrated our internal systems into OpenCms. We will also be releasing our first mobile app for iPhone, Android and Blackberry and will share how we have used OpenCms to integrate web content into the app.

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Page 1: OpenCms Days 2012 - How Freight Transport Association Uses OpenCms 8

OpenCMS Days 2012

User case study - Freight Transport Association, UK Matt Levy - Senior Web Developer

Page 2: OpenCms Days 2012 - How Freight Transport Association Uses OpenCms 8

User case study - FTA

•  A bit about me •  A bit about FTA •  Moving to v8 •  Lessons learnt •  The future •  Questions

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A bit about me

•  Senior Web Developer at FTA for 10 years

•  Web and Java developer for more than 13 years

•  Responsible for team of four techies

•  Responsible for 14 websites •  Keen cyclist and golfer

Page 4: OpenCms Days 2012 - How Freight Transport Association Uses OpenCms 8

A bit about FTA

•  One of the UK's largest trade associations •  A not-for-profit organisation that represents

the interests of UK companies that move goods by road, rail, sea and air

•  Lobby local, national and EU Governments

•  Provide business services to help members

Page 5: OpenCms Days 2012 - How Freight Transport Association Uses OpenCms 8

Moving to v8

•  Action plan •  Converting content and modules

•  Integrations •  Social media, Google Analytics, email newsletters

•  Responsive design o  All v8 sites to be mobile-first

•  Mobile app •  Using OpenCMS for app content

Page 6: OpenCms Days 2012 - How Freight Transport Association Uses OpenCms 8

Action plan

•  Lots of sites (14) •  Single sign-on •  New modules •  Converting content •  Links to FTA systems •  Editor experience and buy-in •  Editor training •  Convert all sites to v8 by end 2012

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Lots of sites

Some examples of the sites we have moved -

Page 8: OpenCms Days 2012 - How Freight Transport Association Uses OpenCms 8

Lots of sites

Some examples of the sites we have moved -

Page 9: OpenCms Days 2012 - How Freight Transport Association Uses OpenCms 8

Lots of sites

Some examples of the sites we have moved -

Page 10: OpenCms Days 2012 - How Freight Transport Association Uses OpenCms 8

Lots of sites

Some examples of the sites we have moved -

Page 11: OpenCms Days 2012 - How Freight Transport Association Uses OpenCms 8

Single sign-on

•  Single SSL site for authentication •  FTA login token accepted on all sites •  Single org unit for members •  Members added to other org units/groups for

access

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New modules

•  Banner •  Contact •  Download list •  Email news •  External link •  Hero-item •  Internal link •  RSS feed •  Map markers

Page 13: OpenCms Days 2012 - How Freight Transport Association Uses OpenCms 8

New modules

•  Banner •  Contact •  Download list •  Email news •  External link •  Hero-item •  Internal link •  RSS feed •  Map markers

Page 14: OpenCms Days 2012 - How Freight Transport Association Uses OpenCms 8

New modules

•  Banner •  Contact •  Download list •  Email news •  External link •  Hero-item •  Internal link •  RSS feed •  Map markers

Page 15: OpenCms Days 2012 - How Freight Transport Association Uses OpenCms 8

New modules

•  Banner •  Contact •  Download list •  Email news •  External link •  Hero-item •  Internal link •  RSS feed •  Map markers

Page 16: OpenCms Days 2012 - How Freight Transport Association Uses OpenCms 8

New modules

•  Banner •  Contact •  Download list •  Email news •  External link •  Hero-item •  Internal link •  RSS feed •  Map markers

Page 17: OpenCms Days 2012 - How Freight Transport Association Uses OpenCms 8

New modules

•  Banner •  Contact •  Download list •  Email news •  External link •  Hero-item •  Internal link •  RSS feed •  Map markers

Page 18: OpenCms Days 2012 - How Freight Transport Association Uses OpenCms 8

Converting content

•  Static content copied to new v8 content folder •  Container pages created •  Detail pages added •  Used as much of v8 features as possible •  Cleaner CSS-based column layouts

Page 19: OpenCms Days 2012 - How Freight Transport Association Uses OpenCms 8

Links to FTA systems

•  Members are given access through our CRM system

•  Online training course prospectus is linked to our training system

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Editor experience and buy-in

•  Presented summary of OpenCMS Days 2011 •  Response to v8 has been fantastic! •  Created our first v8 site to demonstrate what

can be done •  Best features are the multi-file upload and the

drag and drop layout editing

Page 21: OpenCms Days 2012 - How Freight Transport Association Uses OpenCms 8

Editor training

•  Conducted one to one refresher training •  Created PDF training guides •  Created video how-tos

Page 22: OpenCms Days 2012 - How Freight Transport Association Uses OpenCms 8

Convert all sites by end 2012

•  We’re getting there •  More than half way through!

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Integrations

Social media, Google Analytics, email newsletters

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Integrations

• Social media •  Bookmarking and linking – enable in content •  Facebook likes – enable in content

• Google Analytics •  Page clicks and binary file clicks (PDF) •  Email click-through tracking

• Email newsletters •  Ability to set-up campaigns and tracking opens, links etc

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Responsive design

Page 26: OpenCms Days 2012 - How Freight Transport Association Uses OpenCms 8

Responsive design

Page 27: OpenCms Days 2012 - How Freight Transport Association Uses OpenCms 8

Mobile app

iPhone Android

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Mobile app

•  Native app container (PhoneGap) •  Local app cache for offline content •  App linked to OpenCMS for content •  JSP formatters for content delivered as JSON •  Editors use workplace for creating content •  Categories assigned to content for filtering

Page 29: OpenCms Days 2012 - How Freight Transport Association Uses OpenCms 8

Lessons learnt

•  Front-end editing much more user-friendly for staff

•  Editing saves time and effort •  Editors find uploading a breeze so more content

is added •  Meta-tags are included in content for detail

pages

Page 30: OpenCms Days 2012 - How Freight Transport Association Uses OpenCms 8

The future

•  Update to OAMP v8 •  Blog module •  Publish request

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Questions

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Thank you

Thank you for listening! Visit FTA online - www.fta.co.uk