BBC MMX

How will technology change news?

Steve Herrmann

Editor, BBC News Online

bbc.com/news @BBCSteveh

BBC 2014

A bit about us …

•Public service broadcaster funded by licence fee•Established by Royal Charter•Reaches 96% of all UK adults each week•Globally, reaches 256m people each week (27 languages & English)

Mission: “To enrich people's lives with programmes and services that inform, educate and entertain.”

BBC MMX

BBC 2014

BBC 2014

‘Sustaining citizenship and civil society’

• Provide independent journalism of the highest quality • Engage a wide audience in news, current affairs and other topical issues

• Encourage and enable conversation and debate about news, current affairs and topical issues

• Build greater understanding of the parliamentary process and political institutions

• Enable audiences to access, understand and interact with different types of media

From BBC Charter: Public purposes and remits

BBC 2014

A time of change…

“To meet the expectations of audiences and licence fee payers, we will need to be available everywhere, for everyone, now.

“For that, we are going to need new products, new ways of working and new tools... Technology will require us to work in different ways.

“We’re all digital journalists now.”

BBC Director of News James Harding December 2013

BBC 2014

Understanding our users

BBC 2014

Thinking mobile

Source: iStats/CMI

BBC 2014

Being social

BBC 2014

Being social

BBC 2014

Data in our journalism

BBC 2014

Digital commissioning

BBC 2014

BBC Live

BBC 2014

Connected Stories: Linked data platform

BBC 2014

Connected Stories: BBC ‘Things’

On BBC Things, we publish the data we use to build new experiences for our audiences

We use semantic web technologies that allow open access to our data, built on top of our Linked Data Platform.

http://www.bbc.co.uk/things/

BBC 2014

Connected Stories: My News

BBC 2014

Digital newsgathering

BBC 2014

Recap: The story so far…

• Previously in this slidedeck…

We are serving about 56m users each week with digital news services on mobile, tablet, desktop and connected TV. We are leveraging social to reach people who might not otherwise visit us. We are focused on new video and multimedia formats for mobile and tablet. We are developing a new live streaming platform, and weaving linked data through all our content.

BBC 2014

To follow technology and news at the BBC

@BBCNewsLabs Technology and news innovation team

@BBCInternetblog Latest developments from BBC Online

@BBCTech Technology news from the BBC

@BBCRD Research and Development department

@InsideBBCFM Latest news and opportunities in BBC Future Media

Thanks@BBCSteveH

steve.herrmann@bbc.co.uk

BBC MMX

Interactive storytelling in the BBC Visual Journalism team

Andrew Leimdorfer@leimdorfer

BBC MMX

What’s the story?

BBC MMX

As a <someone>…I want <a feature>…So that <a benefit>…

What audience need does your application meet?•User Stories

BBC 2014

#NHSWinter user stories

As a UK citizen, I want to…

1. … know what the governments A&E targets are,so I understand what the politicians are referring to.

2. … know if the government is hitting its targets,so that I can judge NHS performance

3. … see my local hospital compared to the target,so that I know how the situation affects me

BBC MMX

Keep ItSimpleS…

?

BBC MMX

Overview first, Zoom and Filter,Details-on-demand

•Impact

•curiosity•exploration

•Ben Schneiderman

•personalisation

BBC 2014

BBC MMX

Make it personalI've just found out I’m in the Traditional working class group in Britain’s new class system #Whatsyourclass http://bbc.in/12acLLV

Overpriced fuel? I pay £0.39 more than average to fill up. Try @BBCNewsGraphics price calculator http://bbc.in/WeKlw4 #petrolprice

Which Olympics athlete are you? I'm Paloma Schmidt - find out yours with the BBC's #AthleteLikeMe #BBC2012 #London2012 http://bbc.in/NE48lq

BBC 2014

Success CriteriaReach

Impact

Engagement

(Test your ideas with real people)

BBC 2014

RetrospectivesWhat was your success criteria?

Did you meet it?

1. What went well?

2. What didn’t go so well?

3. What would you do differently next time

BBC 2014

@bbcnewsgraphics

bbc.com/newsgraphics