online tools for volunteer management
DESCRIPTION
Presentation from the Leatherstocking AEA, nonprofit Executive Directors group, about online volunteer management tools.TRANSCRIPT
Community Focus Statewide Impact National Network
Presented byAndrew Marietta, Regional Manager, New York Council of Nonprofits, Inc.
www.nycon.org | 800.515.5012 ext 141 | [email protected]
Online Tools for Volunteer Management
Leatherstocking AEA | June 30, 2010
Community Focus Statewide Impact National Network
•Social Good podcast: Communicating with Volunteers Online
An Introduction
Why Reinvent the Wheel?• Volunteer resources and articles– http://managementhelp.org/staffing/outsrcng/volnteer/
volnteer.htm#anchor1270094
– http://www.utexas.edu/lbj/rgk/serviceleader/downloads/Guidefordownload.pdf
– http://www.energizeinc.com/art.html
Managing Volunteers
Management resources
• http://www.evergreen.ca/en/resources/schools/volunteer-management.sn
• http://www.energizeinc.com/art/subj/super.html
Managing Volunteers
• Using Real-Time Communications (VoIP, Chat, Instant Messaging, Etc.) With Volunteers
• Online Volunteer Management
– http://www.volunteerspot.com/• http://www.volunteerspot.com/video/
– http://www.qlubb.com/qlubbs/new
– http://www.bigtent.com/• http://www.bigtent.com/features
Communication
• http://www.surveymonkey.com/
• Gather input
• http://pbworks.com/
• Document sharing and editing
• http://www.slideshare.net/
• Training and orientation
• http://www.skype.com
• Communication
• http://www.facebook.com/
• Networking, recruitment and communication
• http://www.ning.com/
• Networking and communication
• http://www.google.com/nonprofits/
• Calendar and document sharing and editing
Tools for You and Your Volunteers
• http://www.eventbrite.com
• Event registration and management
• http://www.flickr.com
• Photo sharing
• http://www.meetingwizard.com
• Meeting set up
• http://www.groupsite.com/
• Group management with blog, calendar and file sharing
• http://www.facebook.com/
• Networking, recruitment and communication
• http://www.blogger.com or http://www.wordpress.com
• Blogging set up
Tools for You and Your Volunteers Continued
Defining Virtual Volunteering• Online
• At home or work
• Similar to telecommuting
• Collaborative
Virtual Volunteering
Why?• New expanded pool of volunteers
• Don’t want to or not easy to leave their home
• Trial run before committing in person
• Flexible schedule
• Accessibility
• Environmentally Friendly
Virtual Volunteering
What Can A Virtual Volunteer Do?• Conducting online research
• Consulting expertise
• Write Proposals
• Create Curriculum and Training
• Marketing and Advocacy• Captioning / Translation• Design, Editing, Copywriting, and Proofreading• Web Development• Evaluations• Client Contact
Virtual Volunteering
Support Technology• Collaborative Document Editing• Online Project Management• Online Messaging / Talking• Captioning Service• File Transfer• Social Bookmarking / Tagging• Social Media Tools
Virtual Volunteering
Resource• http://www.utexas.edu/lbj/rgk/serviceleader/virtual/
Example• http://app.beextra.org/home/
Virtual Volunteering
What should I do now?• Document and understand your volunteer needs
• Decide how to respond
• Set up volunteer expectations and orientation tools
• Develop volunteer manual/guidelines
• Set up communication and sign up tools
– Big Tent or VolunteerSpot
• Put out the word and recruit your volunteers
Next Steps
Added Ideas, Comments, Questions???Added Ideas, Comments, Questions???