online customers engagement cyburge

significantly reducing the average cost per interaction.

Deployable on your small to large Websites, Shopping Stores. built on almost any framework.

Realtime power to talk to your customers duringtheir visit at your website, directly from your ownwebsite ! Try to feel that much power to sell more !

Messaging Customersat yourwebsite now!

Receive/End incomingcalls

Mode of callsselected atthe login form.

Send an inviteto a selectedcustomer.

Send an inviteto a selectedcustomer to co-browse

Press to starta conferencingmode.

Sort of street crymade by hawkersto random customers

Send snapshotsof latest varietyto a selected customer

Message inboxView customersmessages

Download a file to agiven location

Customers list Call receive/ End Call mode selected ping to a customer Co-browser Conference Cybercasting Snapshot bulleting message inbox Download files etc

CYBURGE

Cyburge Livesales Realtime Online CustomersEngagment , Handling & Care Service Software.

https://www.cyburge.com

Fully brand your user-experience.

EngagementSolution

HandlingSolution

CareSolution

Online Customers Substantial Increase in online sales.

Increase in average orders. values through cross-sells and upsells. Least shopping cart abandonment. Reduced cost per order acquisition. Increase in repeat sales. Buyers power to negotiate. Human interaction face to face. High level of customer trust and reliability first time online due to Cyburge( LiveSales software).

Source of unbelievable power of realtime communication to currently visiting customers at your websites !!!

Realtime website communication now possible !

http://www.xara.com/link/

About cyburge team

LiveSalesLiveSales ripes ROPO too !

Approach used in LiveSales software

C.E.O ( Review )

Difference between ordinary websites and LiveSales enabled websites.Difference ( in detail )

90% consumers prefer to buy from physical shops Banking , Insurance , Trading , Stocks Financial services and other institutions

LiveSales Advanced BenefitsLiveSales and the role of a knowledgeable associate or a sales agent.

LiveSales software deployment

Telecommunication , cable and internet providers

Benefits of using LiveSales Realtime Website Communication Tool

Using LiveSales technology, dead websites become very powerful online selling machines !!

LiveSalesLiveSales concept

Summary features

Contents.

CYBURGECYBURGE

CybUrge is a team of Computer scientists, engineers, developers, animators, graphic designers etc. We hope that our developed software will educate,facilitate, and entertain human beings all over the world. Our customers satisfaction, timely services to them, meeting commitments will remain be our mission.

Cyburge Team commitmenttowards organisation

All team members


( Review )

CYBURGE

Cyburge is providing all kind of industry standardsoftware solutions specially on artificially intelligent system( speech recognition technology) communication solutions,huge websites or web applications , ERP solutions and othersolutions like youtube, facebook , twitter , skype etc search engine like google and browsers etc.Presently looking for customers who are interested insuch kind of applications on computers , android and iphones. We have satisfactory exposure of over 18 years have practically been demonstrating our capabilities through software in our portfolio in the above mentioned fields including 2d and 3d film making , Game development on android and computers or professional TV commercials/ documentaries.

We entertain only serious big customers requiring enterprize level solutions so please take care of this. Since we feel that too many small jobs can ruinthe quality of our other software standard. Weonly serve major enterprizes. Our all kind of software covering almost every platform is in the pipeline and will be announced as and when get ready. We hope LiveSales will do better on the online shopping platform. We are confident to meet all future challenges modern age can expect from peoplelike us. All powers belongs to the Almighty Allah. CEO Thanks,


How does LiveSales can increase online sales ? Total global consumers 100% Total online sales 10% Total physical shops sales 90% Reasons why 90% consumers don’t like to buy online; 90% consumers don’t rely trust or satisfy themselves to buy online products, no matter how fancy , attractive or good looking website/ store you have , they would just need; human interaction ( Sales Agent or a Knowledgeable Associate ),bargain options and replies to their queries prior to conclude a buying decision so;-Absense of human factor is a major obstacle against a real market success. -Not all consumers use internet due to low education level and Internet reliability -Hacking threats, Scams, lack of security are causes of low trust or credibility on Internet -Lack of presentations and realism, blind deef and dumb websites.-Lack of proper help or guidance. No price bargain options.-People ordinarily shy of reading a lot of details.-Delivery timing.-Real physical inspection of product prior to buy. Above are some of the major factors responsible for the frustrations which online marketers are trying to overcome indirectly by;

LiveSalesLiveSales Concept

online salesSale fromphysical shops

Improving website contents, adding visually attractive graphicspop-ups and multimedia ; audio, video etc are indirect approach

But LiveSales based on Cyburge Live Interactive Presence Systemuses direct approach which rapidly increases online sales drastically !

The researches have shown that only 10% customers bought online from the most visually attractive and content rich websites and 90% consumerslikely to buy only in presence of salesmen or knowledgeable associates.

Provides technology to engage, handle and sell to these 90% consumers

It introduces brand new powerful concept in marketing and sales to extract additional sales from 90% consumers who buy offline.


LiveSales Software converts your website into a shopping mall ! you can influence customers buying decision by directly convincing themwhen they are visiting your website as if your website were a physical shopplanted on earth and you or your sales agents can observe them, know theirinterest well in advance and ultimately engage them to complete a sale.

LiveSalesLiveSales ripes ROPO too !

Consumers researched online and purchased offline (ROPO).is estimated 52% of total consumers. Those customers used resources of your website and purchased from others which is unseen loss to you ( Bandwidth, differential & opportunity cost etc ).

LiveSales has built-in technology to directly approach ROPOcustomers to convert them into online sales

Sorry ! how can I convince a customer visiting my website when I even don’tknow someone is there ? How I will talk to them suppose if I know a customer is there on my website right now ? How can I know what product customer isinterested in ? What did the customer not find satisfactory ? What part of mywebsite content the customer found difficult or too complex to understand ? Why did the customer leave shopping cart without placing an order? Cyburge answer is just one to all of the questions raised

above that your Website is completely

blind, deef and dumb !!

Above are some key questions, reflecting on the frustrations which online marketers are trying to overcome indirectly. Cyburge Livesales software has right solution for them !

How does LiveSales can increase online sales ?

But LiveSales enliven your dead websites becomes able to sell to these 52% ROPO


How does LiveSales software convert your blind , deef and dumb or dead websitesinto a powerful online selling machines

Using LiveSales technology dead websitesbecome very powerful online selling machines !!

?Cockpit technology bridges functional gap exists between a website and a physical shop by providing robust tools you need to live interact in order to complete a sale just as salesmen do at a real physical shop planted on earth .

LiveSales software is essential for every online business success !!!

For security reasons browsers do not allow you to talk to your customers without their camera or microphone permissions. But using liveSales markeing software cockpit technology you can easily engage your customer into live audio, video or text chat right from your own website.

Messaging Customersat yourwebsite now!

Receive/End incomingcalls

Mode of callsselected atthe login form.

Send an inviteto a selectedcustomer.

Send an inviteto a selectedcustomer to co-browse

Press to starta conferencingmode.

Sort of street crymade by hawkersto random customers

Send snapshotsof latest varietyto a selected customer

Message inboxView customersmessages

Download a file to agiven location

Customers list Call receive/ End Call mode selected ping to a customer Co-browser Conference Cybercasting Snapshot bulleting message inbox Download files etc

Functional and physical gaps exist between a real worldshops and cyberspace (Internet websites) LiveSales software completely (100% ) eliminates the functional gapbut physical gap e.g touch of hands, instant physical delivery of ordered/ bought products etc still exist naturally since you can not deliver goods from LED..

http://www.xara.com/link/

ping to a customer

Cybercasting

Co-browser

Conference

Customers list Call receive/ End Call mode selected Snapshot bulleting message inbox Download files etc

Approach used in LiveSales software

Using wonderful LiveSales marketing and sales technology. 1- You or your sales agents receive an alert on their mobile device or computer as soonas anyone arrives at your website. 2-Website tracking system is automatically activated to inform you all about your customers movement (foot prints) / interest in your products so that you can make a realtime plan or sales strategy or choose suitable one from a set of prebuilt sales strategies, that can work to convert better , 3-You can get attention of one specific customer by using AVT (Ping) tool ; 4-To get attention of more or all of the customers at your website using cybercasting tool ( sort of street cries made by hawkers to promote their products ). 5-Using collaborative browser technology which is two way interactiveyou can guide your customer how to use cart and help filling up variousforms or make them understand product by showing real product in your hands during the course of an audio , video text chat or conferencing. convince them , talk to them face to face, guide them the right way in objective direction and above all can save a lot of yours and customers time too. and thereby more easily complete a sale.

Cyburge turns your website or store into an industry expert that shoppers are comfortable buying from.

Difference between ordinary websites and

LiveSales enabled websites.

LiveSales Enabled websites are powerful online selling machines !!!

ping to a customer Co-browser Conference Customers list Call receive/ End

Call mode selected Snapshot bulleting message inbox Download files etcNot feature enrichedDead websites

Ordinary websites-No realtime communication to visitors every information need to be uploaded to the server-No single method to convince your customers-No Information-No response-Not Interactive-No Audio chat-No Video chat-Some website have text chats only.

LiveSales enabled websites-Realtime communication to visitors, -Quick & Informative-Live-Interactive-full with almost all -functional capabilities ( Audio,Video ,text chat, Cybercasting,AVT ping, Snapshot bulleting etcto convert an ordinary website into a physical shop. -customers will enjoy personal shopping experience. -Industry standard customers will love to buy from.-Complete online customers engagement handling and care solution.

- Customers arrive or leave your website there is no option to convince them to buy .

Conversion rates ? 30-45% more buyers Incremental orders ? 35-65% more orders Incremental revenue ? 25-40% more dollars sold over all average order value ? 40% more dollars per order

Thanks for reading

Ordinary Websites LiveSales WebsitesYour website doesn’t inform you when someone visits your website.

Send an alert to your mobile device or a computer informing you of customers IP / Country/ time and future recognition (old or new )feature is also activated.

Just display text / snaps/ videos/ links or contact nosor text chat .

Not only display text / snaps/ videos/ links or contact nos or text chats but also audio and video chats on your website

There is no method to start talking to your customervisiting your website right now.

To start talking to your customer you can send AVTPINGto a particular customer visiting your website right now.

There is no method to start talking to all customersvisiting your website right now.

To start talking to all customers visiting your website right now. You can use cyber casting technology

You can not help your customer at your site. You can provide realtime help or assistance to your customer visiting at your site using 2 way collaborative browser functionality.

You can not reply any queries made by your customer face to face .

You can reply all queries made by your customer face to face and show latest variety using snapshot bulleting feature .

You can not get any sales intelligence to know yourcustomer before start dealing with him.

You get sales intelligence viz., to know your customer first before start dealing with him.

You do not have even a single method to convinceyour customer to complete a sale.

You have vast opportunities to apply a set of suitable realtime or prebuilt sales strategy to convince your customer and easily complete a sale.

10% of total consumers buy from a visually attractive and content rich websites. But 90% consumers do not buyunless helped by a knowledgeable associate. (Researched by TimeTrade )

In addition to 10% consumer who buy from ordinary website substaintial chunk of 90% consumers includingROPO customers ( customers who research online andbuy offline) will also consider to buy since a knowledgeableassociate or sales agent is always available to attend all visiting customers, on liveSales enabled websites

When compared to LIveSales enabled website an ordinary website is entirely a dead website in other words its a blind, deaf and dumb website.

A very powerful selling machine with full humaninteractivity just like a physical shop, gives all of your customers a true personal shopping experience. veryhigh conversion rate.

You are helpless if you want to explain to your customers about your products , pricing , quality, offers deals etcmostly customers find difficult to read complex contentthey left without bothering even a little about that youhave spent a lot of money in advertising to bring themat your website. ( No realtime communication )

You can make all possible effort to convert ad completea sale before a customer leaves your website, your or your sales agent’s dealing tactics, behaviour traits influence a customer’s mind , enhance his trust and confidence which optimizes the chance of sale.( 100% realtime communication to visitors at the website. And numbers of other benefits tomes can be written onLiveSales marketing software features.

Difference ( in detail )

LiveSales agents can make real big difference since they are well equipped with LiveSales robust tools

Major reasons of online business failures. On average ( Year 2012) , $91 were spent to drive a single visitor to a Website/ Store, but only $1 was spent to convert a visitor once they’ve arrived on the site. Only around 2% of visitors actually converted into sales ! (year 2012). -In absense of proper human interaction on ordinary websites only 10% of consumers buy online. -No single method is available to communicate a visiting customer on realtime basis.-Pre-built sales strategies are not formed, as they cannot be applied on realtime basis.-Factors usually ignored are ; What customers are saying about your competition, quality or pricing. What customers like and don’t like about your products. Also ignored are customers buying preferences though they highlights instant conversion drivers. Can’t establish or understand what customers like and don’t like about your products. In short no sales intelligence is available about visiting customers.-Customers are invited for video chat on other providers websites who usually have overloaded servers with deteriorated or sub standard call quality and disturbing environment.

Though trying to increase traffic volume is preferred option , but engaging your existing, hard-earned traffic is a far more easy efficient and cost-effective option to convert first. Using both live & realtime human interaction as well as personalized messages, targeted offers price bargains applying appropriate sales strategy based on realtime sales intelligence using Cyburge LiveSales enables online marketers to deliver the kind of rich, engaging customer experiences that drive definite results.

Don’t let 90% of your customers walk away from their cart . when your authorized representative or able associates can convince and help them using LiveSales AVT ping Pro Technology.

1) It introduces brand new powerful concept in marketing and sales to extract additional sales from 90% consumers who buy offline. 2) Opens a lot of avenues for both customers and sellers to enjoy personal shopping experience ( online). 3) Provides life to your blind, deef and dumb websites. 4) Using LiveSales you can interactively know your customers very well, their opinions about your products, willingness to buy at various prices levels etc. 5) Using LiveSales software sales agents can interactively communicate ( on realtime basis ) to every currently visiting customer to convince and convert or complete sales as if your website were a physical shop. 6) LiveSales wins your customers confidence and trust due to full human interventions, interactions, reactions and intimations. 7) Conducive to enormous increase in sales and boost. 8) Built the best customers relationship, wholesome, trustable workable online marketing environment, just opposite to internet which is full of scams and frauds. 9) Lot of time and cost savings on ppc due to improved conversion, leastbouncing rate etc. 10) Products can now be better improved for further sales boost and other lot of benefits. Tomes can be written on liveSales software benefits.

Benefits of using liveSalesRealtime Website Communication Tool

Using liveSales you can talk to your currently online customers on realtime basis.


Identify high-value visitors on your site

—Monitor search terms at your site, paths traveled, and pages viewed so you can target the best candidates for live discussion, assistance or persuasion .

Increase visitor conversions to qualified leads — Increase online customer acquisition by more than 30% using business rules that trigger proactive, immediate chat invitations to pre-qualified leads. Quickly connect online visitors with the right sales people — Channel visitors based on understanding of their specific requirements, accelerating the sales process and instilling a higher degree of confidence in your company. Reduce service costs and increase agent productivity — Shift service requests from telephone to highly cost-effective online channels to increase the number of agent interactions per labor-hour by more than 20 percent, significantly reducing the average cost per interaction.

Optimize your website with real-time monitoring and reporting — Glean valuable insights into online lead generation and customer acquisition initiatives using real-time reports on conversion rates, abandonment points, entry pages, navigation paths, rules effectiveness, and campaign performance.

Foster long-term loyalty and customer satisfaction — Provide immediate answers to product questions. Note that companies who use chat report customer loyalty and satisfaction rates higher than those from any other human-assisted channel.

LiveSales Advanced Benefits

Place your order now by sending email at [email protected]

Cyburge intelligent engagement solutions provides advanced benefits to high-tech companies, giving you the tools you need to:

Maximize agents’ productivity Face to face human interaction. High credibility and trust factor.High coversion rate.Lowest bouncing rate.Convincing knowledge , power & styles.

In order to identify and convert visitors to qualifiedleads who will buy,or to satisfy your customers’service requirements, you must anticipate their needsand match them efficiently to the most appropriate salesor service agents.

role of a knowledgeable associate or a sales agent. LiveSales and the

When a customer is in a physical store, branch office, or retail location, and appears to need help, a salesperson will engage the customer, provide personalized assistance, and attempt to complete a sale of the highest possible value. The salesperson will use all the information available—the types of products the customer is shopping for, are they having trouble finding a product or trying to compare products, do they appear frustrated, are they walking away from their carts and towards a door, is this a regular customer... And based on this information, along with the expected value of the customer and transaction, the salesperson will deliver the appropriate type and level of assistance.

Cyburge Agent does the same act, when a customer visits the Store or the Website as a physical sales person does......

Cyburge Agent

Cyburge liveSales gives all functional tools to enable your sales agentsto engage, handle and care online customers on realtime basis. You neverhave to wait to upload anything to server for updation.

Customers value the personal experience of the physical store.

Using wonderful LiveSales marketing and sales software. You receieve an alert on mobile or computer when a customer arrives at your website, Website tracking system automatically activated to inform you all about your customers movement / interest in your products so that you can make a realtime plan or sales strategy or choose one from a set of prebuilt strategies, the most suitable one that can work to convert better , get attention of one or more or all of the customers at your website convince them , talk to them face to face, guide them the right way in right direction and above all can save a lot of your precious time as well as your customers time too. Installing LiveSales software on your website, it becomes alive, ready to interact with customers, inform you all about their activities on your site so that you or your sales agent can sell not only to that 90% huge chunk of consumers but also to the ROPO.

No matter how wonderful, informative or visually appealing your website is , 10% consumers likely to buy on-line ( Researched by TimeTrade ).Since 90% consumers need human interaction and help from a knowledgeable associate or sales agent or representative. Customers from 90% category will buy only, after their queries are satisfactorily answered . after negotiating on prices , and considering hundreds of other factors ; e.g substitutes, quality, risk, security, offers etc

Without using LiveSale you simply can not imagine to sell to these 90% barely using your blind, deef and dumb websites. These dead websites are not capable to inform when a customer arrives or leaves, neither can inform you what that customer actually searching for or wanted to know about your product, Nor you communicate to those customers to convince them applying proper sales strategy to complete a sale. you might have easily sold to them otherwise if you had known those customers interest on realtime but you were totally in dark or ignorance due to the absence of a capable system. Therefore every one of you were helpless and could not even know of going that customer you brought on your website by using expensive advertisement i.e., PPC etc and helpless till todate, are’nt you).

Unlike physical shops website are dead, why?

Cutting edge technology LiveSales is the only ultimate solution to almost double your sales figure.

LiveSales

LiveSales software that gives full of life empowerment to your dead website so that you could sell your products on-line from your website as if it were a physical shop planted on earth. your customers can now enjoy window shopping too !

Why your website is failed to sell on-line to a huge 90% chunk of consumers ?

90% consumers prefer to buy from physical shops because no knowledgeable associate is found to help them on your dead website.

Why?

Customer confidence and satisfaction guaranteed ?

- Agent Interface is a portable software just copy and paste works fine. -Customers interface is installable (Injected) using FTP ( File Transfer Protocol ) on running websites.-Android APK will have to be installed only when ( Mobile version is also subscribed ) .Thats all !Seamless integration with your existing deployment processed under 5 minutes .

LiveSales Introduction

Injectable software

Cyburge

LiveSales Injectable software 100% safe & secured

LiveSales Injectable Software can be injected into your websitewhile it may continue to carry on its normal business operation.Instantly converts your dead website into a powerful selling machine!

LiveSales software deployment:

Easiest installation, enjoy wonders of LiveSales !

Enliven your dead websitesin just 5 minutes.

FOR TWO DAYS

Gives you unbelievable power of realtime face to face global communication across your world wide huge Organisations,Networks, Chains of departmental stores, Banks, Industries,Associations, Institutions etc. ( Can handle millions of customers , people , personnels , Executives etc ). .

Send links in Emails, Presentations, etc to invite public opinion , surveys , educational & Professional opinions fromexpert groups on any matters.

Intergation of global communication & virtual presence system to professional software like ORACLE , ERP’s, SAP , SCM etc ( Customizable to your specific needs )

Deployable on your small to large Websites, Shopping Stores built on almost any framework.

LiveSales

Realtime power to talk to your customers duringtheir visit at your website, directly from your ownwebsite ! Try to feel that much power to sell more !

Clisent

Clingus


online customers engagement cyburge

Marketing