online convention on regional mobility beyond ten-t may ...€¦ · taking cooperation forward 4...

Online Convention on Regional Mobility beyond TEN-T May, 26th 2020

Regional mobility beyond TEN-T – “Smart public transport solutions integrating urban networks with peripheral and rural areas”

¢  Marco Mazzarino, Università IUAV di Venezia and Venice International University

TAKING COOPERATION FORWARD 2

•  EU wide status quo analysis (good practices) ⇒ regional analysis ⇒ action plan (list of thematic priorities) ⇒pilot test solution

•  Selected priority of regional policies – pilot action: •  SMARTBUS: on-demand public transport service operating in the

peripheral and rural areas around Trieste cross-bordering with Slovenia

Overall approach and pilot action


The pilot area


•  IT platform supporting smart solutions •  specific requirements (map based support, monitoring system,

reservation channels, user-friendly driver interface)

•  Two traditional buses (10,5 m long) deployed (TT fleet) (rebranded with PA colours and logo)

•  Each driver went through a one-day training programme to get used to the operating system and overall smart solution operations, including driver’s behaviour towards users.

Equipment, asset and resources


•  According to the Regional Public Transport Plan, every additional service must be authorized by the Regione Friuli-Venezia Giulia

•  SMARTBUS consisting of the first-time ever regional experience of «flexible» public transport service

•  SMARTBUS eventually approved as «third-level» public transport service, according to the regional plan – innovative solution based on flexible routing and timetable (from «waiting for the bus» to «calling the bus» paradigm)

Authorization paths


•  Public procedures selecting the IT platform («innovation ecosystem»)

•  companies invited to present a demo and technical-economical offer

•  4 invited companies, 3 participating, 1 (PluService) selected

Tenders


•  Following authorizations and tender procedures, SMARTBUS was tested from July, 1st 2019 to November, 11th 2019 – no delays

•  SMARTBUS still operational

Time frame


•  Based on the IT platform – can be accessed either through the TT website or a dedicated call center

•  Booking can be made by users up to 2 hours prior departure •  Confirmation is received 10 minutes after the request, displaying stop and

departure time •  Some additional booking choices about departure time are provided •  The booking system delivers routing and scheduling programmes according to

requests

Booking system


•  Two interconnected sub-areas to run the service, covering the Western (“ADD West”) and Eastern (“ADD East) sections of the Karst plateau

•  A major interchange hub located in the village of Prosecco •  SMARTBUS routing and network design including 68 stops in the Eastern

areas and 199 stops in the Western ones •  The service uses the existing stops and routes, but it is operational only

upon requests by users •  SMARTBUS is operational daily, 7 days/week, from 9.00 a.m. to 9 p.m.

Network design, routing and timetable


•  SMARTBUS provided for free until September, 15th 2019 to all users

•  Afterwards, a ticket of 2 €/run was introduced (the service remains free for annual subscribers)

•  Users can access the service by buying tickets or prepaid cards (coupons of 2-6 €) or they can use the SMARTBUS mobile app (smart ticketing system)

Ticketing and pricing policy


•  Major targets and expectations were met, including: •  Political and technical will by relevant stakeholders to gain experience

and build expertise on innovative solutions in the field of public transport

•  Introducing innovative solutions at regional level for the first time so as to be able to extend them in other regional/cross-border areas

•  Building a «digital innovation ecosystem» for public transport •  PA as an opportunity to drive a radical change towards innovation of public

transport at regional level •  Knowldege increase, operational expertise, better planning and management of

innovation, changing users’attitude

Performance assessment and achievements


•  High users’ satisfaction reported •  Quantitative indicators assessing users’ responses (from the IT

platform): •  Number of passengers using the service: 1.761; •  Number of requests: 2.234; •  Number of requests from the Eastern Area: 60%; •  Number of requests from the Western Area: 40%; •  % fulfilled requests (trips): 78%; •  % partially fulfilled requests (trips): none. All the requests were totally fulfilled; •  % not fulfilled trips: 22%; •  Number of additional users: estimates show that some 75% of users are subscribers, thus, some 25%

could be considered as additional users, meaning some 440 over the period; •  Number of fulfilled requests from disabled users: 3;


•  Ouptut assessment indicators: •  14.739 km travelled; •  750 runs; •  19.65 km/run; •  2.35 passengers/run; •  0.12 passengers-km; •  Number of vehicles employed: 2

•  Stakeholders meetings


•  Need to further improvement additional «flexibility» features of the service, including:

•  Routing and timetable: •  operational synchronization at interchange hubs (SMARTBUS being a feeder service

connecting peripheral/rural areas with urban ones) •  network design revisions (complementary vs substituting role of on-demand services in

peripheral and rural areas)

•  Fleet: a variety of options of deployed vehicles should be considered to optimise overall system performance, including mini-buses, minivans and electric vehicles

•  Communication: further communication efforts to change users’ attitude towards public transport (some inertia is still in place)

Lessons learnt and policy recommendations


•  Recommending extensions, replicability and scalability of smart solutions at regional and cross-border level

•  Revising current regulation to allow additional stakeholders to support smart solutions in peripheral and rural areas, thus, ensuring financial viability

•  Revising current regulation to allow for an integration of additional mobility operators (e.g., taxies, car-rental-with-driver companies) in the provision of smart services, thus, promoting a pro-active public role in the field of smart mobility

•  Revising international regulation to enhance cross-border operations •  Developing and implementing best-in-class «IT innovation ecosystem»

for public transport

Overall policy recommendations


The VIU & Trieste Trasporti team


Contacts: Prof. Marco Mazzarino Professor, Università IUAV di Venezia Head of Unit, SLU (Sustainable Logistics Unit) - Tedis Center - Venice International University e-mail: [email protected] Skype: marco.mazzarino

online convention on regional mobility beyond ten-t may ...€¦ · taking cooperation forward 4...

Documents