online ce/cme training and learning management system
TRANSCRIPT
Online CE/CME Training and Learning Management System
User Demonstration
Personal Swank HealthCare Support
• 24/7 LIVE Customer Service
• United States Based
• Available 365 days each year
• Login and Navigation Support
1-800-950-4248
Customer service support No recordings or phone menus
Dedicated representative
Accessing Your Account
• LOGIN INFORMATION – User ID: tssh plus the last 4 digits of
SSN – Password: confirm User ID
• Accept Privacy Policy once a year • Verify “My Profile” tab
– Add Email (work or personal) – Check “Reminder Email Opt-In” – Update Primary Licensure information – Select “Update” at the bottom right
hand corner to save changes • Lost Employee ID and password help:
“Forgot Your Login Information?” – email must be in your “My Profile”
www.swankhealth.com/tssh
My Assigned Training
• Verify Your Name prior to
completion of courses
• Required training will appear
under the “My Assigned
Training Tab” until complete
My Assigned Training: Courses
• Completed Assigned Training by the Due Date
• If an Assignment appears in Red Letters, it is Past Due
• Select “View Course” to launch
Course List
• Complete ANY of the courses under
Course List
• CE/CME courses are created by
Health.edu and offered through Swank
HealthCare
• Accredited courses may be used for:
• Maintaining Current
Licensure/Certifications
• Learning New Skills
• Brushing Up on Topics
• Accredited courses are NOT College
Credit
• Health.edu Courses require an 80%
passing percentage
• Radiologic Technology courses only
allow 3 attempts to pass per course
Course List – Discipline View
• One time passing completion of
any Health.edu course
• Credits are also a good idea of
timeframe of course
• EX: 1.5 credits will take
approximately 1 hour and
30 minutes to view content
and take test
• Select “View Course”
Course List – View Syllabus, Content, and Test
• Review Course Syllabus Prior
to Viewing Content
• The first few paragraphs of any
Health.edu Syllabi will include
the specific
Licensure/Accreditation for that
course
• When ready to view Content
and Complete the Test, select
“View Module”
Course List – View Content and Complete Test
• Select (1) way to view the course as it covers the same material
• Try “Windows Media” first since it is the default video player for most computers
• PowerPoint is just the outline used within the video and not a learning format
• Audio is the exact audio from the video
• PDF is the word for word manuscript of the video.
• Most courses have this option.
• Select “Click here to view” to launch content
• Once the content has been viewed, return and select “Test”
View Course
Windows Media Video
PDF- Manuscript Document
Windows Audio
My Profile
DO NOT CHANGE Login Section
• Verify an Email Address is present
(Work or Personal)
• Check the Reminder Email Opt-In
• Select “UPDATE” at the bottom right
corner to save changes
My Completed Courses
• Certificates appear under
My Completed Courses tab
within 1 hour of completion
• To Print Certificate, select
“View Certificate”
• Select “Print My Course
History” for a
Comprehensive Transcript
Search for a Course
• Search Course Content by
• Course Number
• Title
• Objective
• Review content from the past 7
years
Search Results
• Launch Active courses by
selecting “View Course”
• Courses appearing in red are
expired and available for review
but no longer for credit
Customer Support
Swank HealthCare Customer Service
Live customer service support
No recordings or phone menus
Dedicated representative
1-800-950-4248
Tulsa Spine & Specialty’s Contact Information
Lee Berggren
918-388-2330