online application guide - hagerstown...process your application and you are placed on a waiting...

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Online Application Guide YARDI®, YARDI SYSTEMS, INC., THE YARDI LOGO, RENTCAFÉ PHA, AND THE NAMES OF YARDI PRODUCTS AND SERVICES ARE TRADEMARKS OR REGISTERED TRADEMARKS OF YARDI SYSTEMS, INC. IN THE UNITED STATES AND MAY BE PROTECTED AS TRADEMARKS IN OTHER COUNTRIES. ALL OTHER PRODUCT, SERVICE, OR COMPANY NAMES MENTIONED IN THIS DOCUMENT ARE CLAIMED AS TRADEMARKS AND TRADE NAMES BY THEIR RESPECTIVE COMPANIES. © 2019 BY YARDI SYSTEMS, INC. ALL RIGHTS RESERVED. ALL TECHNICAL SPECIFICATIONS ARE SUBJECT TO CHANGE.

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Page 1: Online Application Guide - Hagerstown...process your application and you are placed on a waiting list. Continue checking your email for future announcements from our agency. • Keep

Online Application Guide

YARDI®, YARDI SYSTEMS, INC., THE YARDI LOGO, RENTCAFÉ PHA, AND THE NAMES OF YARDI PRODUCTS AND SERVICES ARE TRADEMARKS OR REGISTERED TRADEMARKS OF YARDI SYSTEMS, INC. IN THE UNITED STATES AND MAY BE PROTECTED AS TRADEMARKS IN OTHER COUNTRIES. ALL OTHER PRODUCT, SERVICE, OR COMPANY NAMES MENTIONED IN THIS DOCUMENT ARE CLAIMED AS TRADEMARKS AND TRADE NAMES BY THEIR RESPECTIVE COMPANIES.

© 2019 BY YARDI SYSTEMS, INC. ALL RIGHTS RESERVED. ALL TECHNICAL SPECIFICATIONS ARE SUBJECT TO CHANGE.

Page 2: Online Application Guide - Hagerstown...process your application and you are placed on a waiting list. Continue checking your email for future announcements from our agency. • Keep

2Log In:

Next, click Login.

First, enter your email address and password

on the Login page.

Page 3: Online Application Guide - Hagerstown...process your application and you are placed on a waiting list. Continue checking your email for future announcements from our agency. • Keep

After you log in, most users will see the online

application.

If this dashboard appears when you log in, select Apply to Waiting Lists:

Click here.

3Open the Application:

Page 4: Online Application Guide - Hagerstown...process your application and you are placed on a waiting list. Continue checking your email for future announcements from our agency. • Keep

After you finish each step, click Save and Continue.

Track your progress as you finish each step. To return to a previous step, select it from

this side menu.

4Application Overview:

Page 5: Online Application Guide - Hagerstown...process your application and you are placed on a waiting list. Continue checking your email for future announcements from our agency. • Keep

Select your language*

5Select Your Language:

*If the language you need is not listed here, contact the

housing agency.

Page 6: Online Application Guide - Hagerstown...process your application and you are placed on a waiting list. Continue checking your email for future announcements from our agency. • Keep

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Enter your contact information in these boxes.

Enter Your Contact Information:

Page 7: Online Application Guide - Hagerstown...process your application and you are placed on a waiting list. Continue checking your email for future announcements from our agency. • Keep

7Enter Household Member Details:

Click the More Info Needed button for the Head of Household.

Page 8: Online Application Guide - Hagerstown...process your application and you are placed on a waiting list. Continue checking your email for future announcements from our agency. • Keep

8Member Details Screen (1 of 3): Complete the member details

screen for the Head of Household. Repeat this step for

each member of your household.

Note: Some of the Head of Household’s details are locked.

Page 9: Online Application Guide - Hagerstown...process your application and you are placed on a waiting list. Continue checking your email for future announcements from our agency. • Keep

9Member Details Screen (2 of 3):

Select at least one race or choose, I decline to report race.

“I’m Hispanic/Latino. Why do I have to select an additional race?”

The U.S. government defines Hispanic/Latino as a separate ethnic category.

Page 10: Online Application Guide - Hagerstown...process your application and you are placed on a waiting list. Continue checking your email for future announcements from our agency. • Keep

10Member Details Screen (3 of 3):

Answer the citizenship question. If you are unsure,

select I don’t know.

If this question appears, you must answer it. If you are

unsure, select I don’t know.

Click Save when you’re done.

Page 11: Online Application Guide - Hagerstown...process your application and you are placed on a waiting list. Continue checking your email for future announcements from our agency. • Keep

11Add All Household Members:

Click Add Member to add each additional household member.

Page 12: Online Application Guide - Hagerstown...process your application and you are placed on a waiting list. Continue checking your email for future announcements from our agency. • Keep

12Review Household Members:

After you’ve added all household members, click Save and Continue.

After you add a household member, you can edit or delete their information.

Page 13: Online Application Guide - Hagerstown...process your application and you are placed on a waiting list. Continue checking your email for future announcements from our agency. • Keep

13Enter Household Income:

Enter annual income here.

Note: Enter an estimate of your household’s yearly income. If you are selected for housing

assistance, you’ll be required to verify your income at that time.

Page 14: Online Application Guide - Hagerstown...process your application and you are placed on a waiting list. Continue checking your email for future announcements from our agency. • Keep

14Select Unit Accessibility Needs:

Select all that apply

Page 15: Online Application Guide - Hagerstown...process your application and you are placed on a waiting list. Continue checking your email for future announcements from our agency. • Keep

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Select all that apply.

Select Special Circumstances:

“What does ‘Displaced’ mean?” “Displaced” means your family was forced to leave your home due to a natural disaster declared by a local,

state, or federal government.

Page 16: Online Application Guide - Hagerstown...process your application and you are placed on a waiting list. Continue checking your email for future announcements from our agency. • Keep

16Answer Additional Questions:

Answer any additional required questions about your household members.

Page 17: Online Application Guide - Hagerstown...process your application and you are placed on a waiting list. Continue checking your email for future announcements from our agency. • Keep

17Select Waiting List Preferences:

Select all that apply.

“What are preferences?”Some housing programs give priority to certain groups,such as military veterans. Contact the housing agency

for additional information.

Page 18: Online Application Guide - Hagerstown...process your application and you are placed on a waiting list. Continue checking your email for future announcements from our agency. • Keep

Select the waiting list(s) you want to apply to.

18Select Waiting List(s):

Page 19: Online Application Guide - Hagerstown...process your application and you are placed on a waiting list. Continue checking your email for future announcements from our agency. • Keep

19Review and Submit Your Application:

Accept the terms and conditions. When you are ready, click Save and

Continue to submit the application.

Page 20: Online Application Guide - Hagerstown...process your application and you are placed on a waiting list. Continue checking your email for future announcements from our agency. • Keep

20Download Your Application:

After you submit the application, click here to

download a copy for yourrecords.

Page 21: Online Application Guide - Hagerstown...process your application and you are placed on a waiting list. Continue checking your email for future announcements from our agency. • Keep

21Copy of Application:

Page 22: Online Application Guide - Hagerstown...process your application and you are placed on a waiting list. Continue checking your email for future announcements from our agency. • Keep

22Log Out:

Log out to protect your information. First, click on

your name.

Next, click Logout.

Page 23: Online Application Guide - Hagerstown...process your application and you are placed on a waiting list. Continue checking your email for future announcements from our agency. • Keep

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“What do I do next?”• Check your email inbox. We will send you an email when we

process your application and you are placed on a waiting list. Continue checking your email for future announcements from our agency.

• Keep your profile up-to-date. If any of your information changes, log in to this online portal and update your application.

• Check our website. We post information about future waiting list openings and other agency news on our website.