onestart retreat onestart retreat 13 august 2003 onestart.iu.edu

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OneStart Retreat OneStart Retreat 13 August 2003 onestart.iu.edu

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Page 1: OneStart Retreat OneStart Retreat 13 August 2003 onestart.iu.edu

OneStart RetreatOneStart Retreat

13 August 2003onestart.iu.edu

Page 2: OneStart Retreat OneStart Retreat 13 August 2003 onestart.iu.edu

Welcome & overview:Welcome & overview:

Morning SessionThinking about information and servicesOverview of the updated OneStart

interface and publishing approach

Afternoon SessionSubject area teams focus on approaches

to OneStart publishing of information and services

Page 3: OneStart Retreat OneStart Retreat 13 August 2003 onestart.iu.edu

Objectives for the dayObjectives for the day

Think about the evolution of services and information for IU’s community of users

Inform and educate regarding OneStart

Discuss UITS strategy for service/information delivery via OneStart

Page 4: OneStart Retreat OneStart Retreat 13 August 2003 onestart.iu.edu

Group activity #1Group activity #1

Assume that you are a [student/staff/ faculty/alumnus] per your group’s assignmentIdentify institutional information that

should be easily accessible to youIdentify services that should be easily

accessible to you Use the flip charts to list

information/services. List as many as possible

Your team has 20 minutes….go

Page 5: OneStart Retreat OneStart Retreat 13 August 2003 onestart.iu.edu

Group activity #1Group activity #1

Review

Page 6: OneStart Retreat OneStart Retreat 13 August 2003 onestart.iu.edu

Where are we todayWhere are we todayLibrary SIS Oncourse UITS, etc.

www

Users must know the path to each silo…one size fits all

Silo’d data/services not integrated…user must consolidate and find related information and services

Redundancies abound, interface inconsistencies, expensive maintenance… it will get worse.

Services:

Data:

Page 7: OneStart Retreat OneStart Retreat 13 August 2003 onestart.iu.edu

What is UITS’ strategy for delivery of What is UITS’ strategy for delivery of info/services?info/services?

Distributed service/content publishing by the owners of those services/data

Persistent authentication, single sign-onCustomization via choice, roles,

membershipA place for presenting my data (e.g.,

integrated calendar) rather than paths to data sources

Delegation (think Tivo™)

Early examples show the way: www.yodlee.com

Page 8: OneStart Retreat OneStart Retreat 13 August 2003 onestart.iu.edu

www.yodlee.comAn example

A user’s information reports to him/her.Disparate, unplannedintegration.

Not just paths to other systems or services, but consolidated, relevant information.

•Subscriptions•Automatic groups•Delegation

A reasonable objective for

IU?

Page 9: OneStart Retreat OneStart Retreat 13 August 2003 onestart.iu.edu

OneStart to IU services and OneStart to IU services and informationinformation

Library SIS Oncourse UITS

onestart.iu.edu

Portal

AuthenticationCustomization

WorkflowDelegation

Services:

Data:

Page 10: OneStart Retreat OneStart Retreat 13 August 2003 onestart.iu.edu

Post-PC future of mobile computingPost-PC future of mobile computing

Portal

Services connect to the Portal and the Portal connects to the evolving plethora of wireless, mobile

computing devices headed to campus. Connecting each service is infeasible.

Page 11: OneStart Retreat OneStart Retreat 13 August 2003 onestart.iu.edu

OneStartOneStart

Demonstration and Dialogue

http://onestart.iu.edu

Page 12: OneStart Retreat OneStart Retreat 13 August 2003 onestart.iu.edu

Role-based customizationRole-based customization

OneStart presents tailored information and services based on a user’s role(s)

StudentFacultyStaffAlumni

Page 13: OneStart Retreat OneStart Retreat 13 August 2003 onestart.iu.edu

A few terms…A few terms…

TabInvokes a page [and optionally a collection of

subtabs] Subtab

Invokes a focus page (a single full width channel) Page

Is a collection of channels (or a single focus page)

ChannelIs information or a web-based service

RoleIs derived from membership in a GDS group

(from PeopleSoft) and it enables/restricts access to tabs

Page 14: OneStart Retreat OneStart Retreat 13 August 2003 onestart.iu.edu

TABS

CHANNEL

CHANNEL

PAGE

ROLE

SUBTABSIMMUTABLES

BAR

Thus….

TABS invoke a PAGE &/ SUBTABS,

SUBTABS invoke FOCUS PAGES,

PAGES are collections of CHANNELS

…all published for a ROLE(S).

Page 15: OneStart Retreat OneStart Retreat 13 August 2003 onestart.iu.edu

Tabbed interface & subtabsTabbed interface & subtabs

ITSP ACTION 37: “UITS, working with the users of IU's

administrative systems, should develop a common interface environment that will support the efficient and effective accomplishment of the day-to-day administrative tasks of the University.”

“These [faculty, staff, students, service providers] … groups need and will benefit most from consistent and integrated access to the applications, data, and systems…. This common interface environment should be implemented across all commonly used desktop computing platforms and operating systems.

Page 16: OneStart Retreat OneStart Retreat 13 August 2003 onestart.iu.edu

Persistent navigation barPersistent navigation bar

Navigate among services and still retain navigation among tabs

User attention fluidly shifts between focused activity that needs a large screen

space » Focus Page

monitoring/checking activity that can be integrated

» [Channel] Page

Page 17: OneStart Retreat OneStart Retreat 13 August 2003 onestart.iu.edu

Immutables barImmutables bar

Persistent Items

Action Items ListWorkflow indicator for the Eden Workflow

Engine Search Field

Immediate access to Google, IU, KB searches

Role SelectorStudent, faculty, staff, alumni

Page 18: OneStart Retreat OneStart Retreat 13 August 2003 onestart.iu.edu

Workflow: Eden’s Action ListWorkflow: Eden’s Action List

True workflow…moving documents/ transactions from initiation to completionA single place for all IU action requestsAssignable routing paths with status trackingAutomates IU’s business rulesDirect access to the data/service for action

(not a menu)Digital signatures on transactions“Stop the paper/email insanity”

» More to follow….as Eden evolves beyond HR/ERA» Email alerts of Action Items are optional

Page 19: OneStart Retreat OneStart Retreat 13 August 2003 onestart.iu.edu

Community servicesCommunity services

CalendarIntegrated calendar

» Oncourse, Exchange, IU Events, etc.

Threaded DiscussionGeneric threaded discussion tool

Classified Ads

Page 20: OneStart Retreat OneStart Retreat 13 August 2003 onestart.iu.edu

PersonalizationPersonalization

Users can change the portal for the way they work

Subscribe/unsubscribe to channels and alerts

Set application parameters – activity and report parameters, stocks, dates, e-mail and chat defaults….etc.

Format portal page – colors, fonts, columns, …

Create/edit profilesAdd/remove links

Page 21: OneStart Retreat OneStart Retreat 13 August 2003 onestart.iu.edu

Co-BrandingCo-Branding

A future release will support a co-branding concept for Role/Group owners

Page 22: OneStart Retreat OneStart Retreat 13 August 2003 onestart.iu.edu

Publishing a channelPublishing a channel

Channels are the basic building blocks Service

» Find a book, check a waitlist, pay for tickets

Information» An integrated calendar, class announcements,

HR benefits signup deadlines, CNN headlines

Publishing requires» A URL, title, height in pixels (50-500 pixels)

Page 23: OneStart Retreat OneStart Retreat 13 August 2003 onestart.iu.edu

Adding a channel to a pageAdding a channel to a page

Drag and drop publishingFiltered by role and GDS groupsManaged by role owners or via user

personalization

Page 24: OneStart Retreat OneStart Retreat 13 August 2003 onestart.iu.edu

Publishing a focus page as a subtabPublishing a focus page as a subtab

A focus page can be an existing service/website...but…

It can be leaner as OneStart provides navigation and other formerly silo’d services

Page 25: OneStart Retreat OneStart Retreat 13 August 2003 onestart.iu.edu

Publishing examplePublishing example

Create a tab for students who are members of any IUB fraternity or sororityChannel page should include ?, ?, ?Subtabs should include ?, ?, ?

Create a tab for students who are members of the Gamma Gamma Moo fraternityChannel page should include ?, ?, ?

Page 26: OneStart Retreat OneStart Retreat 13 August 2003 onestart.iu.edu

Group activity #2Group activity #2

Delivering IU services and information via OneStart

Work in small groups to discuss near- and longer-term opportunities for using OneStart

Which information/services would users value most? How could those services/info be represented as channel or focus page?

Page 27: OneStart Retreat OneStart Retreat 13 August 2003 onestart.iu.edu

Wrap-up SessionWrap-up Session

TimelineCommunication plan

Open Issues?Questions?

Page 28: OneStart Retreat OneStart Retreat 13 August 2003 onestart.iu.edu

TimelineTimeline

OCT

JAN 04

Oncourse Dashboard

Channel

Migrate to Linux -Open Source

PrepTabbed Interface

Discussion Forums/

Threaded Messaging 1.0

Student Self

Service (SIS)

OKI-basedServices

Webmail CAS Authenticated

Mobile ChannelsStandards/Services

FUTURE

Polling 1.0

Instant MessagingChat 1.0

Appoint OneStart Steering Committees

IT SupportServices Channels

Calendar 1.1Integrated Course

Schedule/Events-Mtg. Requests

Between CalendarUsers

Calendar 1.1Integrated Course Schedule/Events-Mtg. Requests Between CalendarUsers

Page 29: OneStart Retreat OneStart Retreat 13 August 2003 onestart.iu.edu

Communication planCommunication plan

Communication Task Force Charged

Develop a coordinated and integrated plan for communication about OneStart for students, faculty and staff on all IU campuses.

Timeline set for late Oct/early Nov - prior to Jan SIS activity

Target content publishers early

Page 30: OneStart Retreat OneStart Retreat 13 August 2003 onestart.iu.edu

OneStart RetreatOneStart Retreat

13 August 2003Onestart.iu.edu

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Additional Backup Additional Backup SlidesSlides

Reference only as needed during a discussion

Page 32: OneStart Retreat OneStart Retreat 13 August 2003 onestart.iu.edu

Application Development Application Development GuidingGuiding PrinciplesPrinciples

1. Standards: IU will enhance our opportunities for code mobility among

universities by architecting on a common layer of OKI services (OSIDs) as our baseline infrastructure for new IU applications. The complementary data standards will be based on IMS specifications (or other applicable data standards groups) whenever applicable. J2EE, AIX/Linux, and Oracle are the standards for enterprise-scale application development.

2. Sourcing: For in-house developed systems, whenever possible, IU will

participate in open source approaches – both importing existing solutions and exporting IU solutions. IU will partner with like-minded institutions whenever goals and resources align to share costs.

Page 33: OneStart Retreat OneStart Retreat 13 August 2003 onestart.iu.edu

Application Development Application Development GuidingGuiding Principles Principles (cont.)(cont.)

3.Delivery: IU will focus on personalized delivery of information

services and activities via the OneStart Portal through an unbundled, Web services approach to application development.

4.Leverage: IU will aggressively seek efficiencies in consolidation of

redundant application services whenever feasible.

Page 34: OneStart Retreat OneStart Retreat 13 August 2003 onestart.iu.edu

www.mit.edu/oki