One Stop Shop Student Services ModelMt. San Antonio CollegeDeanna Smedley, CounselorAngel Lujan, Counselor

Defining the One Stop Shop Student Services Model (OSS) Centralized location, where students can gain access toward college services in one building vs. scattered offices throughout campus in order to enhance accessibility of services.

Mt. Sacs OSS ComponentsFirst FloorAssessmentAdmissionsHigh School OutreachDSPSEOPS, CalWORKS, CAREOffice of Vice President of Student ServicesSecond FloorCounseling CenterFinancial AidBridgeCareer Placement ServicesCareer Transfer Center

Not Included in OSSHealth Services CenterOffice of Student Life

AdvantagesStudent can potentially complete matriculation process with more efficiencyCounselor can walk student to appropriate service if necessaryLimits first time student intimidation factorConsequently may assist in reducing number of students that are lost through matriculation processAllows for efficient consultation/communication with other service staff

What is Connect 4?Matriculation process: students complete four components- Apply, Test, Orientation, RegistrationTarget population: Recent high school graduate, feeder high schoolIncludes referrals made by Upward Bound, Bridge Program, Counseling/Advising, other student services, or high school

Student Services Center

First Floor View

Second Floor View

Counseling Center

Admissions & Records

Financial Aid

EOPS

Bridge Programs

Bookstore

THANK YOU!

Discuss measurements of bldg. 2 story, x# of services housed there, set-up of services like a mallBrief statement that Student life is next door and health services was moved due to office space and was placed in nursing bldg.