Profile publisher

Profile gateway Web services

Hierarchy manager

CRM

User interface (travel professional,administration, self service)

Customer privateuser interface

Alerts &notifications

Third-party systems Travel professionaltraveler

Profile mass upload

Any GDS

Self-booking tools

Mid- and back-officesystems

In-house systems In-house systems(airline, CRM, telephone)

Customer profile End-user security manager

Business travel professionals often struggle with multiple sales channels and profile sources. Having a consolidated view of profiles can be difficult, particularly when data is spread across multiple repositories that may or may not be completely synchronized.

A solution designed just for you

Amadeus provides you with a tailor-

made profile solution that seamlessly

fits within your existing IT systems,

integrating your priorities and

opportunities. Choose the components

you want, and we’ll help you design

the solution best suited to your

strategy.

Deliver excellent customer service

You need a consolidated view of all

your profile data to deliver excellent

customer service. Amadeus One Open Profile Suite gives you the full

picture you need to understand your

customers and provide the level of

customization and service they require.

One Open Profile Suite ™

Brighter, Bolder, Better technology

Amadeus One®

Amadeus One is a modular suite of IT solutions

that includes an innovative, Web-based desktop,

consulting services and custom IT development.

Developed to address the specific challenges

of the North American business travel market,

it offers a holistic, integrated approach to the

entire travel process.

Amadeus One offers a suite of next-generation

IT solutions and services that helps you:

> Enhance productivity

> Streamline operations

> Optimize data collection and reporting

Amadeus One delivers greater flexibility to

control your IT and operational costs and align

them with your changing business needs.

Amadeus One’s open architecture allows you to

quickly integrate applications that service your

customer needs – from one platform, built to

your specifics. You and your customers drive the

evolution of the Amadeus One platform.

Amadeus One provides a complete business

travel solution.

MK-985V3-A1_Profile_Suite_Sales Sheet.indd 1 7/11/2012 4:01:38 PM

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Amadeus One Open Profile Suite is a customized profile management solution that fully integrates with your existing systems and Amadeus’ portfolio of modular components.

Find out more.

1-888-AMADEUS (U.S.) 1-888-611-5554 (Canada) salesinquiries@amadeus.com

www.amadeus.com/businesstravelit

Components

Rich user interface

Customer profile

Profile import

Profile publisher

End-user security manager

Description

Supports a complete portfolio of interactive user interfaces suitable for white-labeling. Targets self-service travelers as well as travel professionals and administrators. Offers complete Web services.

Provides structured, customizable profile fields that can be grouped and displayed to the different user audiences.

Imports profile data from self-booking tools and HR corporate systems. Supports mass profile management with advanced import capabilities.

All data stored in your profile solution gets published to one or multiple, secondary profile repositories (GDS, third-party systems, mid- and back-office systems and self-booking tools). Offers mass profile export.

Defines granular permissions and rights for different user groups – including privacy statements. Flexible password policies integrate seamlessly with self-booking tools and Web portals.

Benefit

Guarantees service consistency across all end-user channels. White-labeling provides service consistency when user interfaces are integrated in a Web agency or corporate service portal.

Ensures profile data accuracy. Saves time in the deployment and maintenance cycles.

Supports multiple operational scenarios. Flexibly adapts to individual corporate clients’ operating environments.

Distributes profile data accurately across multiple systems for enhanced agent productivity and front- to back-office process integration. Saves time in the deployment and maintenance cycles.

Offers full control over cross-channel profile operations. Flexibly aligns with the security standards of corporations and travel agencies.

About Amadeus Amadeus is a leading transaction processor for the global travel and tourism industry.

With an impeccable track record of delivering the best travel technology across the globe, Amadeus has more than two decades of experience in IT innovations and solutions. Amadeus enables the travel supply chain with airline, hotel and travel agency IT solutions, e-commerce, content and distribution.

MK-985V3-A1_Profile_Suite_Sales Sheet.indd 2 7/11/2012 4:01:39 PM